Waltz Business Solutions

What Waltz Business Solutions does

Waltz Business Solutions is a privately held, family-owned office technology and document solutions provider founded in 1892 and headquartered in Crestview Hills, Kentucky, with a second office in Gahanna (Columbus), Ohio. The company sells and services copiers, printers, multi-function devices, interactive displays, video walls, mailing/postage equipment, and AI-backed security cameras, while operating a recurring Managed Print Services practice covering fleet optimization, supplies, maintenance, and cost-reduction engagements. Its workflow solutions portfolio spans scanning-as-a-service (with OCR and indexing), enterprise document management with workflow automation, NAID-certified shredding, and digital cloud fax with TLS/AES encryption and FIPS-140 deletion. As the longest-tenured and only Platinum Kyocera dealer in the Tri-State area, Waltz derives significant partnership leverage from Kyocera, with additional vendor relationships spanning Xerox production print, Riso inkjet duplicators, Pitney Bowes mailing solutions (added through the 2023 DSC merger), and Verkada security.

The company sells predominantly through a direct sales motion — Solutions Specialists delivering free assessments and Account Managers retaining clients — supplemented by a self-serve customer portal and an ITT dealer network request program. Pricing is quote-based across hardware and services, with equipment financing offered through lending partners (including an exclusive pre-negotiated Kyocera program), and managed services typically structured as recurring monthly contracts. Customer segments span business/corporate (primary), education, healthcare, financial services, legal, and manufacturing, served across the Greater Cincinnati, Northern Kentucky, Dayton, and Columbus markets. The customer base includes a mix of enterprise and mid-market logos such as the Cincinnati Bengals, J.T.M. Food Group, and Wealthquest. Waltz is led by CEO and President Jerry Jehn (with management team including Brandon Meek, Matt Jehn, Ben Griffith, Brady Bosse, and Brian Durrett), and operates with a headcount of 11–50 employees.

Name

Waltz Business Solutions

Legal name

Waltz Business Solutions

Website

https://waltzbusiness.com

Company type

Private

Founded year

1892

Operating status

Operating

Headcount range

51–100 employees

Short description

Waltz Business Solutions is a family-owned office technology and document solutions provider founded in 1892, selling printers, copiers, interactive displays, security cameras, and managed print, scanning, and shredding services to businesses and institutions across Greater Cincinnati, Northern Kentucky, Dayton, and Columbus.

Ownership category

akta.pro rank

Headquarters

HQ city

Kenton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Equipment Sales: Sales of printers, MFPs, copiers, interactive displays, video walls, mailing solutions, and security cameras. Primary equipment includes Kyocera (Platinum dealer), Xerox Production Print, Riso inkjets, and Verkada security products.
2. Managed Print Services: Ongoing management and optimization of print infrastructure including device placement, supply management, maintenance, and monitoring. Typically structured as recurring service contracts.
3. Scanning as a Service: Outsourced document scanning including backfile scanning, document collection, preparation, scanning, indexing, and quality control. Services handled at client site or in Waltz secure facility.
4. Document Destruction Services: NAID-certified shredding services through partnership with Royal Document Destruction. Includes ongoing scheduled pickups and one-time purges, on-site or off-site destruction.
5. Interactive Display Solutions: Sales and implementation of interactive displays for business and education, including software integration, curriculum enhancement features, and ongoing support.
6. Equipment Financing: Creative financing options including deferrals, step payments, bundled solutions, and rate lock mechanisms through lending partners. Exclusive program with Kyocera for pre-negotiated rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Waltz Business Solutions sells and services office technology equipment—primarily Kyocera and Xerox multifunction printers, Riso inkjet duplicators, interactive displays, video walls, mailing solutions, and Verkada security cameras—and delivers a full suite of document lifecycle services including managed print services, document management, scanning, NAID-certified destruction, and encrypted digital cloud fax. Customers in the Greater Cincinnati, Northern Kentucky, Columbus, and Dayton markets contract directly with Waltz through sales-led assessments and managed-service engagements.

Product overview

Waltz Business Solutions offers a comprehensive suite of office technology solutions centered around document lifecycle management and workplace efficiency. The core offering consists of Managed Print Services and Print Management for optimizing printing infrastructure, complemented by Document Management, Scanning as a Service, Document Destruction, and Digital Cloud Fax services for complete document lifecycle coverage. Equipment offerings include Kyocera and Xerox multifunction printers, interactive displays for business and education, video walls, Verkada AI-backed security cameras, mailing solutions, and Riso inkjet duplicators. The product portfolio was significantly expanded through a 2023 merger with DSC Office Systems, adding Pitney Bowes digital mail and postage equipment. All solutions are designed for the Greater Cincinnati, Northern Kentucky, and Columbus markets with a focus on managed services and technology integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Print Services Comprehensive outsourced management of an organization's printing infrastructure, covering device procurement, supply management, proactive maintenance, fleet optimization, and cost-reduction strategies for mid-market and enterprise customers.
• Printers & MFPs (Kyocera and other lines)
• Document Management
• Scanning as a Service
• Document Destruction
• Digital Cloud Fax
• Interactive Displays for Business
• Interactive Displays for Education
• Video Walls
• Verkada Security Cameras AI-backed hybrid cloud security cameras with PTZ capabilities, edge-based computer vision analytics, access control, and environmental sensors managed from the Verkada Command cloud platform.
• Xerox Production Print
• Riso Inkjets & Duplicators
• Mailing Solutions Pitney Bowes digital mail and postage equipment for business mailing operations, acquired into the portfolio via the 2023 DSC Office Systems merger.
• Ink & Toner Supplies
• Equipment Financing Programs

Quantifiable outcome

• 99% Uptime
• +5 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• DSC Office SystemscoreStrategic or Co-development Partner · 1 January 2023Merger in 2023 positioned Waltz as preeminent document solutions provider in Greater Cincinnati, Dayton, and Northern Kentucky. DSC was a legacy company founded in 1966, bringing Pitney Bowes digital mail and postage equipment to Waltz portfolio.
• KyoceracoreChannel Partner/ Reseller/ DistributorPlatinum Kyocera dealer status - the longest tenured and only Platinum Kyocera dealer in the Tri-State area. Provides comprehensive Kyocera copier and printer sales, service, and supplies.
• Royal Document DestructioncoreStrategic or Co-development PartnerNAID-certified document destruction provider partnership. Waltz offers enhanced document destruction services through this partnership, providing ongoing scheduled pickups or one-time purges with secure, compliant destruction.
• VerkadacoreTechnology or IntegrationAI-backed security camera and physical security solutions. Hybrid cloud technology with integrated ecosystem including cameras, access control, intrusion sensors, and environmental sensors. Managed from single cloud dashboard.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Marco Technologies: Midwest managed services and office technology provider offering managed print, document management, cloud, and security solutions. Comparable in size, services mix, and regional dealer model.
• RJ Young: Southeast U.S. office technology dealer offering managed print, document management, and IT services to enterprise customers. Comparable services mix and dealer-led GTM motion.
• DEX Imaging: Large independent office equipment dealer offering copiers, MPS, and document management across multiple U.S. regions. Directly comparable as a Kyocera/Konica Minolta partner with similar end-to-end document lifecycle offerings.
• Loffler Companies: Regional office technology and managed services dealer (Minnesota-based) with an analogous MPS-plus-IT services portfolio. Comparable as a multi-generational, regionally anchored dealer moving into managed IT and security.
• Gordon Flesch Company: Family-owned office technology and managed print services dealer serving the Midwest, including overlapping territory in the Cincinnati/Columbus corridor. Closest analog in business model, customer base, and reliance on Canon/Kyocera OEM partnerships.
• Pacific Office Automation: One of the largest independent office equipment dealers in the U.S., offering managed print, document solutions, and IT services to enterprise and SMB customers. Closest national-level analog to Waltz's dealer-plus-managed-services model.

Broad incumbents

• Konica Minolta Business Solutions: Global OEM of MFPs and provider of managed print and IT services. Competes with Waltz on enterprise MPS contracts and sells both direct and through dealer channels.
• Ricoh USA: Major OEM of office printing equipment and provider of managed document and IT services. Competes with Waltz in the same managed print and document workflow deals across the Tri-State.
• Xerox: Global OEM and direct provider of copiers, MFPs, production print, and managed document services. Waltz is a Xerox production print partner; competes for the same mid-market and enterprise print deals.
• ARC Document Solutions: Public company providing document management, managed print, and digital workflow services nationally. Comparable in managed print and scanning services but operates at much greater scale and geographic breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCk9uME_lswP2osvGufBePdw
• Facebookfacebook.com/waltzbusiness
• LinkedInlinkedin.com/company/waltz-business-solutions
• Xx.com/waltzbusiness

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waltz Business Solutions