What Envisage Technology does

Envisage Technology is a privately held Australian Managed Services Provider (MSP) headquartered in Albion (Brisbane), Queensland, founded in 1998 by Ben Steel. The company delivers an integrated portfolio of managed IT services—including 24/7 support, network management, hardware procurement, IT disaster recovery, internet connectivity, and help desk—alongside dedicated cybersecurity (audit, implementation, management, training), cloud computing (Microsoft 365 implementation and migration), data analytics, and a Virtual Chief Information Officer (vCIO) advisory practice. Its technology stack is built on widely adopted MSP tooling: ConnectWise for service management and ticketing, ITGlue for knowledge management, Kaseya VSA for remote monitoring, TeamViewer for remote support, and 3CX (Gold Partner) for VoIP/phone systems. Underlying the stack are partnerships and integrations with Microsoft (Gold Partner), Crowdstrike, Veeam, Cisco, StorageCraft, TPG, Genie Solutions, and 3CX.

The company is a verticalized MSP concentrating on the Medical and Legal sectors (its stated specialization), with additional reach into Finance and Accounting, Property, Education, Aged Care, and Professional Services. Named customers include Ellume, Prescribe Practice Management, Walshs, Hillhouse Legal Partners, Vaxa Group, and QUFW; the company states it serves 'hundreds of clients' including legacy relationships exceeding 20 years. A sub-brand, Securemed (securemed.com.au), extends the medical sector offering.

Envisage operates a consultative, direct sales model via phone, email, website lead capture (including a 'Free IT Health Check'), and referral. Revenue is generated primarily through monthly managed-service retainers (recurring subscription) supplemented by project-based implementation work and vCIO consulting fees; pricing is custom and quote-based. There is no publicly disclosed revenue, no outside funding, no M&A activity, no parent company, and no public stock listing. The firmographic headcount has expanded from a stated 18 employees in 2020 to a current 11-50 range, with leadership centered on founder/CEO Ben Steel, General Manager Chris Hurn, and a service delivery team structured around Service Delivery, Project Engineering, and Customer Success roles.

Name

Envisage Technology

Legal name

Envisage Technology

Website

https://envisageit.com.au

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Envisage Technology is a Brisbane-based managed IT services provider founded in 1998, delivering managed IT, cybersecurity, cloud computing, data analytics, and vCIO advisory to Australian medical, legal, and professional services firms on monthly retainer and project-based engagements.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network Performance Management & Observability Services (BPAEAEAH)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud computing services
• Virtual CIO advisory
• Business phone systems

Headquarters

HQ city

Albion

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Managed IT Services Retainer: Monthly retainer model providing ongoing IT support, monitoring, and maintenance. Clients receive proactive support without needing to call for problems as issues are anticipated and addressed proactively.
2. Project-based IT Services: One-time implementation projects including system upgrades, migrations, network design, and technology implementations
3. vCIO Consulting: Virtual Chief Information Officer services providing technology strategy and advisory

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Envisage Technology is a Brisbane-based Managed Services Provider that delivers and manages outsourced IT infrastructure for Australian businesses. Its core offering combines ongoing managed IT support (helpdesk, monitoring, hardware, network, connectivity, and disaster recovery) with specialised Cyber Security (audit, implementation, management, training), Cloud Computing (Microsoft 365 migrations and support), Data Analytics (strategy and managed services), vCIO advisory, and 3CX-based business phone systems, with vertical specialisation in the Medical and Legal sectors.

Product overview

Envisage Technology is a Brisbane-based Managed Services Provider (MSP) offering a comprehensive portfolio of IT services rather than a single unified software product. The core offering consists of Managed IT Services (covering support, connectivity, hardware, network, and disaster recovery), Cyber Security (audit, implementation, management, and training), Cloud Computing (with Microsoft 365 specialization), Data Analytics services, vCIO (Virtual Chief Information Officer) strategic services, and Office Phone Systems (as a 3CX Gold Partner). The company specializes in serving the Medical & Legal industries, along with Professional Services, Finance & Accounting, Property, Education, and Aged Care sectors. Services are delivered through a consultative, client-focused approach with tailored solutions for each business.

Differentiator

Problem solved

Functional benefit

Brands

• Securemed: A sub-brand or associated product/service offering, accessible at securemed.com.au

Products and services

• Managed IT Services Comprehensive, retainer-based managed IT services keeping business systems operating, including IT support (help desk, remote, and on-site), internet connectivity, hardware support, network support, and IT disaster recovery for Australian businesses.
• Cyber Security Full suite of cybersecurity services including audit, implementation, management, and training to protect businesses from cyber threats and attacks, delivered with Crowdstrike endpoint protection and broader security tooling.
• Cloud Computing (Microsoft 365) Secure, reliable, and scalable cloud solutions including Microsoft 365 implementation, migration, and ongoing support for business data and applications, with Exchange to Office 365 migration capability.
• Data Analytics Data strategy and managed data and analytics services designed to identify and unlock valuable insights from business data for Australian clients.
• vCIO (Virtual Chief Information Officer) Technology-enabled strategy, application selection, and technology implementation services integrating technology into clients' business strategy on a fractional CIO basis.
• Office Phone Systems (3CX) Business phone system implementation and support delivered as a 3CX Gold Partner, providing VOIP and unified communications solutions for organisations from 4 to 400 users, including smartphone voice apps, web conferencing, and website live chat.
• Asset Lifecycle Management Process for optimising profit generated by IT assets throughout their lifecycle, including procurement planning, maintenance scheduling, and replacement timing.
• Technology Implementation Technology implementation services for new systems, migrations, and upgrades, including Office 365 migration, practice management tool implementation, and infrastructure upgrades, delivered as project-based engagements.

Quantifiable outcome

• Promise to call back within 4 business hours
• +1 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• 3CXcoreTechnology or Integration · 1 January 2022Gold Level partnership with 3CX, the innovative market leader in phone systems. Envisage has been a partner for two years and achieved Gold partner status by demonstrating ability to sell and implement the platform. Multiple team members are certified to Advanced Level through 3CX training programs. Clients receive improved functionality and reduced costs through this partnership.
• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner status indicating high-level certification and expertise in Microsoft products and services including Azure, Microsoft 365, and related solutions.
• CrowdstrikecoreTechnology or IntegrationCybersecurity partnership providing endpoint protection and security solutions to clients.
• Genie SolutionscoreTechnology or IntegrationMedical practice management software specialist, particularly relevant for the medical sector client base.
• ITGluecoreTechnology or IntegrationKnowledge management and documentation platform used internally to enable knowledge sharing among technicians and consistent service delivery.
• ConnectWisecoreTechnology or IntegrationPSA (Professional Services Automation) tool used for ticketing, customer communication, and service management.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Servers Australia: Australian hosting, cloud, and managed services provider with deep Microsoft cloud and cybersecurity capabilities. Comparable as a domestic managed services alternative for SMB clients.

Direct peers

• Interactive (Interactive Pty Ltd): Australian managed services, cloud, and security provider with a strong Microsoft relationship and national footprint. Comparable as a mid-sized MSP targeting SMB/mid-market.
• ASI Solutions: Australian managed IT services and cybersecurity provider serving SME and mid-market clients with a comparable services portfolio. Closely aligned regional MSP competitor.
• Orro Group: Australian managed services, cloud, and cybersecurity provider focused on mid-market customers. Comparable service portfolio and customer size, with broader geographic reach.
• Blue Connections (Blue Technology): Australian managed IT and Microsoft-focused services firm serving mid-market clients nationally. Comparable in size, customer focus, and Microsoft Gold Partner positioning.

Broad incumbents

• CyberCX: Australia's largest dedicated cybersecurity services firm offering managed SOC, advisory, and incident response. Comparable as an Australian-headquartered security-led services provider serving regulated industries.
• Datacom: Major Asia-Pacific IT services company providing managed services, cloud, and cybersecurity across Australia and New Zealand. Directly competes for the same SMB and mid-market managed services opportunities.
• Brennan IT: Large Australian managed IT services provider delivering managed services, cloud, security, and strategic advisory across SMB and enterprise. Directly comparable as a domestic MSP competitor but at national scale.

Emerging players

• Kompliant: Australian cybersecurity and compliance-focused managed services provider. Comparable as a regulated-vertical cyber/IT services player, smaller scale with overlapping medical and legal practice focus.
• Medical IT (Syphtr): Australian IT services provider specialising in medical and allied health practices. Closely comparable vertical focus and practice management software partnerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/envisageit
• YouTubeyoutube.com/channel/UC_lqEyyQjMpmE-Hj2BUZ41A
• Facebookfacebook.com/envisagetechnologyqld
• LinkedInlinkedin.com/company/envisage-technology

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Envisage Technology