What Pool Service Software does

Pool Service Software (PSS) is a cloud-based SaaS platform purpose-built for small and mid-sized pool and spa service businesses. Founded in 2021 and headquartered in Fort Lauderdale, Florida, the company operates as a privately held, bootstrapped LLC with 1-10 employees. The platform unifies route management, job and quote tracking, GPS-verified technician check-ins, customizable service reports, automated invoicing, payment processing, equipment management, and water chemistry analysis within a single web dashboard and native iOS/Android applications. A distinguishing technical asset is the proprietary LSI (Langelier Saturation Index) calculator, licensed under a 2016 Robert W. Lowry copyright, which automatically computes water balance at every service stop and supports optional borate readings. The platform integrates via Bluetooth with LaMotte digital meters (SpinTouch and ColorQ 2x) to ingest readings without manual entry, and connects operationally with QuickBooks Online, Stripe, and Orenda Technologies for chemistry support.

The business model is a tiered, property-based subscription with a freemium entry point. A free tier supports up to 10 properties with all features included; paid tiers are Dive In at $49.99/month (11-50 properties), Ripple Effect at $99/month (51-100 properties), and Wave Maker at $0.95/property/month (101+ properties), with a 15% annual discount. An optional $50 one-time setup and training package is sold alongside. Distribution is self-serve and product-led: customers sign up directly through the website or app stores, with no field sales motion, and a free demo walkthrough supports mid-funnel conversion. The platform supports English and Portuguese (Brazil), and customer testimonials indicate US presence in at least Arizona, Georgia, Hawaii, California, and Florida.

All named customers are small independent pool service operators (Big Family Pools, Adonis Pool Service, Blue Water Pool & Spa, Sunset Pool Service, Hokulea Pool Service & Repair, Red Fox Pools, Bottom Feeder Pool Care), positioning PSS squarely in the long-tail SMB segment of the pool services vertical. Marketing relies on the website, Facebook, Instagram, and app store listings. The company has no disclosed funding rounds, no institutional investors, and no parent company, and operates with a small distributed team combining software engineering and pool industry expertise.

Name

Pool Service Software

Legal name

Pool Service Software LLC

Website

https://poolservice.software

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Pool Service Software is a cloud-based SaaS platform providing route management, GPS-verified service tracking, water chemistry (LSI) analysis, and automated invoicing for small and mid-sized pool and spa service businesses across the US.

Ownership category

akta.pro rank

Headquarters

HQ city

Fort Lauderdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription - Property-Based SaaS: Pool Service Software operates on a tiered property-based subscription model. Customers pay a monthly fee based on the number of properties (bodies of water) they manage. The platform offers a free tier (up to 10 properties) and three paid tiers: Dive In ($49.99/month for 11-50 properties), Ripple Effect ($99/month for 51-100 properties), and Wave Maker ($0.95/property/month for 101+ properties). Annual billing is available with a 15% discount.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Pool Service Software (PSS) is a cloud-based, vertical SaaS platform built exclusively for pool and spa service businesses, delivered via web, iOS, and Android. It unifies route optimization, job and quote management, automated invoicing with Stripe payments, GPS-verified technician check-ins, customizable service reports, equipment tracking, and a proprietary Langelier Saturation Index (LSI) water balancing calculator with native Bluetooth integration to LaMotte digital meters. The product is sold on a property-based, tiered monthly subscription with a free plan and optional paid onboarding.

Product overview

Pool Service Software (PSS) is a unified all-in-one platform for pool and spa service businesses, combining a web-based admin dashboard with native iOS and Android mobile applications. The core PSS platform integrates route management, job and quote handling, invoicing with Stripe payment processing, GPS tracking, LSI water chemistry calculations, equipment management, and customizable service reports into a single system. The product suite offers tiered subscription plans (Free for up to 10 properties, Dive In at $49.99/month for 11-50 properties, Ripple Effect at $99/month for 51-100 properties, and Wave Maker at $0.95/property/month for 101+ properties) plus optional setup and training packages. PSS also integrates with QuickBooks Online for accounting sync, LaMotte Bluetooth digital meters for water testing, and Orenda Technologies for expert water chemistry support.

Differentiator

Problem solved

Functional benefit

Products and services

• Pool Service Software (PSS) All-in-one cloud-based SaaS platform for pool and spa service businesses that unifies route management, job and quote tracking, automated invoicing with online payments, GPS-verified technician check-ins, customizable service reports, equipment management, shopping list tracking, announcements, and a proprietary LSI water balancing calculator. Accessible via web dashboard and native iOS and Android applications.
• PSS Mobile App (iOS / Android) Native mobile application for field technicians to manage service stops, capture readings and dosages, view LSI calculations, verify GPS check-in locations, attach photos and videos, manage equipment records, update shopping lists, and submit job updates from smartphones and tablets. Available on the Apple App Store and Google Play Store.
• Setup & Training Onboarding Service Optional one-time paid onboarding service priced at $50, delivered by an Onboarding Specialist. Includes client import, route setup, tech task configuration, recurring invoice setup, visit report templates, and general platform configuration guidance. Available to new PSS subscribers.

Quantifiable outcome

• Save hours each week through automation of invoicing, routing, and service reporting
• +3 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• LaMotte CompanycoreTechnology or IntegrationLaMotte digital meters (SpinTouch and ColorQ 2x) integrate with PSS via Bluetooth. Pool technicians use these meters to take water readings, which are instantly transmitted to PSS without manual entry. The LSI formula is automatically calculated upon receipt of readings. This integration supports readings for FCL (Free Chlorine), TCL (Total Chlorine), BR (Bromine), PH, ALK (Alkalinity), CY (Cyanuric Acid), IR (Iron), COP (Copper), BOR (Borate), PHOS (Phosphates), CALH (Calcium Hardness), SALT, and TDS (Total Dissolved Solids).
• QuickBooks OnlinecoreTechnology or IntegrationPSS offers a bidirectional QuickBooks Online integration. Customers can import all their clients from QuickBooks Online directly into PSS. Invoices created in PSS are sent and linked to QBO invoices. Payments can be received either in PSS or QBO, and both systems remain in sync. PSS serves as the operational hub for all invoicing data, which syncs to QBO for accounting purposes.
• StripecoreTechnology or IntegrationStripe is the payment processing partner for PSS. It handles all online invoice payments. Customers can create a new Stripe account or connect an existing one. Bank deposits are typically made within 2 business days. Transaction fees are 2.9% plus 30 cents per invoice paid. Stripe supports Visa, Mastercard, American Express, and Discover.
• Orenda TechnologiescoreTechnology or IntegrationPSS integrates expert guidance from Orenda Technologies directly within the platform. Users can submit a support ticket from within PSS, which automatically sends the property's recent chemistry details to the Orenda team. Orenda experts then provide advice and guidance to help balance difficult water chemistry. This feature is included in all PSS subscription plans at no additional charge and is managed within PSS settings.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Housecall Pro: Housecall Pro serves home-service SMBs (plumbing, HVAC, pool, cleaning) with scheduling, dispatch, invoicing, and payment features. It targets the same small operator buyer and overlaps heavily on core routing and invoicing capabilities.
• Skimmer: Skimmer is a vertical SaaS platform built specifically for pool and spa service businesses, offering route management, water chemistry tracking, invoicing, and a mobile app. It is the most direct head-to-head competitor to PSS in the pool-service niche.
• Jobber: Jobber is a field service management SaaS for small home-service businesses including pool service, cleaning, lawn care, and HVAC. It overlaps with PSS on routing, jobs, quotes, and invoicing for the same SMB buyer persona, though it is horizontal rather than pool-specialized.
• Mhelpdesk: Mhelpdesk is a field service management platform for SMB service businesses with job scheduling, invoicing, and customer management. It competes for the same small pool and home-service operator that PSS targets.
• ServiceFactor (formerly Pool Brain): ServiceFactor is a pool-service-focused field management platform that combines routing, chemical tracking, invoicing, and customer communication for pool professionals. It competes with PSS for the same SMB pool-service buyer.

Broad incumbents

• ServiceTitan: ServiceTitan is a large, well-funded field service management platform for residential service contractors including HVAC, plumbing, electrical, and pool. It is a much broader and more capitalized incumbent that pool-service SMBs may evaluate against PSS.
• FieldEdge: FieldEdge is a field service management solution for residential contractors (HVAC, plumbing, electrical) with scheduling, dispatch, and invoicing. It is a broader incumbent that may compete for pool-service accounts with multi-trade offerings.
• WorkWave Service: WorkWave offers field service and route management software for lawn care, pest control, and home-service businesses. It overlaps with PSS on routing and scheduling for SMB service operators but is horizontal across home services.
• ServiceMax: ServiceMax (a PTC company) is an enterprise field service management platform with scheduling, work-order, and asset-management capabilities. It is a broader incumbent with overlapping FSM capabilities, though it targets larger customers than PSS.

Others

• Pool360: Pool360 is a B2B platform serving pool professionals with procurement, pricing, and business tools. It is adjacent rather than directly competitive, sitting in the pool-service ecosystem where PSS customers operate.

Market position

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/poolservicesoftware
• Instagraminstagram.com/poolservicesoftware

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pool Service Software