The Software Labs

What The Software Labs does

The Software Labs, Inc. is a privately held software company founded in 1986 and headquartered in Bellevue, Washington, with a headcount of 11-50 employees. The company develops and sells ScreenPrint Platinum, a Windows desktop screen capture utility that enables single-keystroke capture, printing, emailing, saving, and PDF conversion of on-screen content. The product is designed for enterprise compatibility, featuring a zero-registry architecture (no shared Windows components), one-step client/server installation, and full support for Citrix, Windows Terminal Server (RDS), thin clients, and roaming profiles, with compatibility spanning Windows 95 through Windows 11 and all Windows Server versions. Differentiated features include dual monitor capture, password protection for administrative lockdown, an image cataloging system, auto-capture timers, support for 7 graphic formats, and integration with MAPI email clients and external image editors.

The company's business model is built on one-time perpetual software license sales (single user at $27.95, plus volume packs of 5, 10, and 25 users at $109.75, $199.50, and $348.75 respectively) with lifetime support included, rather than subscription or recurring revenue. Go-to-market combines direct e-commerce sales through the company's website with a 30-day free trial funnel and an enterprise reseller network of 12 named partners including SHI International, Softchoice, Insight, CompuCom, SAIC, Software One, and Connection for volume licensing to government, education, and corporate accounts. The company claims over 5 million cumulative customers worldwide since 1986 and a roster of named enterprise and government clients including Boeing, Abbott Laboratories, BP, IBM, Lockheed Martin, NASA, US Army, US Bank, Microsoft, CDC, and Penn State University. Distribution spans 20+ countries across North America, Europe, Asia, Oceania, and the Middle East. The company operates without disclosed external funding, acquisitions, or leadership changes.

Name

The Software Labs

Legal name

The Software Labs, Inc.

Website

https://softwarelabs.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

The Software Labs is a privately held Bellevue, Washington software company that develops and sells ScreenPrint Platinum, a Windows enterprise screen capture utility, via one-time perpetual licenses through direct e-commerce and a network of enterprise resellers to corporate, government, and education customers worldwide.

Ownership category

akta.pro rank

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others

Revenue model

1. Software License Sales: One-time perpetual license purchase for ScreenPrint Platinum. Single-user licenses and multi-user packs (5, 10, 25 seats) sold with lifetime license and lifetime support included. Volume licensing available for enterprise deployments.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

The Software Labs develops and sells ScreenPrint Platinum, a Windows-based screen capture software that allows users to capture, print, email, or save anything visible on their screen with a single keystroke. The product is sold through perpetual one-time licenses with lifetime support, available in single-user and multi-user (5/10/25-seat) packs, and includes enterprise-specific capabilities like Citrix and Windows Terminal Server compatibility, zero Windows Registry registration, and client/server installation.

Product overview

The Software Labs offers ScreenPrint Platinum as its core product line, a single unified screen capture software available in multiple licensing tiers. The product portfolio consists of the flagship ScreenPrint Platinum software with four license packages: Single User ($27.95), 5-User Pack ($109.75), 10-User Pack ($199.50), and 25-User Pack ($348.75). All licenses are one-time purchases including lifetime support, not subscription-based. The software provides screen capture, printing, PDF conversion, and email functionality as a standalone Windows desktop application with optional server-based deployment for enterprise environments.

Differentiator

Problem solved

Functional benefit

Brands

• ScreenPrint Platinum: Award-winning screen capture software for Windows that enables users to capture, print, email, or save anything on screen with one keystroke. Features include built-in PDF converter, image cataloging, image editor, and compatibility with Citrix and Windows Terminal Server.

Products and services

• ScreenPrint Platinum Award-winning Windows screen capture software that enables users to capture, print, email, or save anything visible on their screen with a single keystroke. Designed for enterprise use with support for Citrix, Windows Terminal Server, dual monitors, and includes a built-in PDF converter, image cataloging system, image editor, and password protection for administrators. Sold as a perpetual license for both individual users and enterprise volume deployments.

Quantifiable outcome

• Over 5 million customers served since 1986
• +1 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature9 records

Partnerships

Twelve partnerships are on record, tiered major, core and minor.

• SHI InternationalmajorChannel Partner/ Reseller/ DistributorMajor enterprise reseller partner. Contact: 1-888-764-8888. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• Softchoice CorpmajorChannel Partner/ Reseller/ DistributorEnterprise reseller partner. Contact: 1-800-268-7638. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• InsightmajorChannel Partner/ Reseller/ DistributorEnterprise reseller partner. Contact: 1-800-467-4448. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• CompuCom SystemscoreChannel Partner/ Reseller/ DistributorEnterprise reseller partner. Contact: 972-856-3600. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• ZONEScoreChannel Partner/ Reseller/ DistributorEnterprise reseller partner. Contact: 1-800-408-9663. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• SAICcoreChannel Partner/ Reseller/ DistributorMilitary-focused reseller partner. Provides volume licensing and procurement services for government and military customers.
• En Pointe IT SolutionsminorChannel Partner/ Reseller/ DistributorEnterprise reseller partner. Contact: 310-337-6151. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• Technology Integration GroupminorChannel Partner/ Reseller/ DistributorEnterprise reseller partner. Contact: 1-800-858-0549. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• Thomas Consultants IncminorChannel Partner/ Reseller/ DistributorReseller partner. Contact: 1-800-927-0382. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• Software OnecoreChannel Partner/ Reseller/ DistributorEnterprise reseller partner. Contact: 1-800-444-9890. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• ConnectioncoreChannel Partner/ Reseller/ DistributorEnterprise reseller partner. Contact: 1-888-213-0607. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.
• Choice SolutionsminorChannel Partner/ Reseller/ DistributorReseller partner. Contact: 1-800-486-1541. Provides volume licensing and enterprise procurement services for ScreenPrint Platinum.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• TechSmith (Snagit): TechSmith's Snagit is the most established commercial screen capture utility on Windows and is the primary direct competitor to ScreenPrint Platinum. Both are sold as individual/team perpetual or subscription licenses with enterprise features for documentation and training content creation.
• PicPick: PicPick is a commercial all-in-one screen capture, image editor, and color picker for Windows. It overlaps with ScreenPrint Platinum on capture, editing, and annotation features and targets a similar individual/prosumer and small-business customer base.
• Ashampoo (Ashampoo Snap): Ashampoo Snap is a commercial Windows screen capture and editing utility sold via perpetual licenses with optional upgrades. It targets similar individual and SMB use cases as ScreenPrint Platinum and competes directly on price, feature parity, and Windows compatibility.

Emerging players

• Greenshot: Greenshot is a widely adopted free, open-source screen capture tool for Windows with annotation and export-to-office features. It competes in the same SMB/individual use case as ScreenPrint Platinum and pressures the paid-license value proposition at the bottom of the market.
• ShareX: ShareX is a free, open-source screen capture and productivity tool with extensive annotation, OCR, and workflow automation features for Windows. It is a credible free alternative to ScreenPrint Platinum, particularly for technically inclined individual users.
• Zight (formerly CloudApp): Zight (formerly CloudApp) is a cloud-native screen capture and async video tool targeting enterprise teams. It represents the modern SaaS-based evolution of the capture utility category and is an emerging alternative to traditional desktop tools like ScreenPrint Platinum.
• Loom: Loom is a leading async video messaging and screen recording platform widely adopted in enterprise collaboration workflows. It captures the same 'communicate what's on screen' use case via video rather than static screenshots, and competes for the same productivity budget.
• Droplr: Droplr is a cross-platform screen capture and short recording tool with cloud sharing built in. It targets individual professionals and small teams, overlapping with ScreenPrint Platinum's SMB customers but offering modern cloud delivery.

Broad incumbents

• Microsoft (Snipping Tool): Microsoft ships the built-in Snipping Tool and Snip & Sketch utilities on every copy of Windows. As a free, pre-installed alternative, it is the dominant incumbent in basic screen capture and the primary headwind for paid utilities like ScreenPrint Platinum on the consumer/SMB side.
• Adobe (Acrobat / Capture): Adobe Acrobat and the Adobe Capture app include screen capture, PDF conversion, and document annotation features inside a broader productivity and content creation suite. Adobe's broad portfolio and enterprise footprint overlap with ScreenPrint Platinum's enterprise customers who already standardize on Adobe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Software Labs