CCA Technology

What CCA Technology does

CCA Technology is a privately held, bootstrapped managed IT services provider headquartered at 137 Wisconsin Ave., Waukesha, Wisconsin, founded in January 2008 by Chris Adams. The company delivers a broad portfolio of recurring technology services to organizations across three Wisconsin service areas (Milwaukee, Madison, and Fox Valley), including managed network services, cybersecurity and antivirus, internal threat detection, backups, server migrations, virtualization, cloud hosting, VoIP phone service, 24/7 systems monitoring, disaster recovery planning, hardware procurement analysis, and HIPAA/PCI compliance. Service-level promises include a 99.99% system uptime guarantee, a standard 5-minute response to critical issues, and a 15-minute disaster recovery guarantee, with the company reporting a 99.93% actual uptime and an 8-minute average recovery time.

Technically, the platform is a services-stack rather than a packaged software product. Service delivery is built around remote support via LogMeIn Rescue (with four download entry points published on the website), supplemented by phone (262-264-0959), email, and on-site visits across the three Wisconsin regions. The firm is small (the staff page names eight people including the founder) and founder-led, with no parent company, subsidiaries, funding rounds, or material debt disclosed; growth has been financed entirely from operating cash flow since inception.

The business model is a subscription managed services model priced on a quote basis with monthly billing; revenue mechanics are not publicly disclosed. Go-to-market is sales-led and primarily driven by word-of-mouth referrals and customer recommendations, supplemented by a content marketing footprint (website, newsletter, podcast, and reviews). Customer segmentation is horizontal across Wisconsin SMB and mid-market organizations, with no public customer-logo disclosures or anchor-account information available, making customer concentration effectively opaque to outside observers.

Name

CCA Technology

Legal name

CCA Technology

Website

https://ccatechnology.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

CCA Technology is a privately held, bootstrapped managed IT services provider in Waukesha, Wisconsin, delivering cybersecurity, networking, cloud hosting, backup, VoIP, monitoring, and compliance services to SMB and mid-market organizations across the Milwaukee, Madison, and Fox Valley regions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Continuous Controls Monitoring (CCM) (HDADAHAE)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud hosting services
• Network management
• VoIP phone systems

Headquarters

HQ city

Waukesha

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue from ongoing IT support, monitoring, security, and infrastructure management. Services include Artificial Intelligence, Managed Network Services, Cyber Security, Antivirus, Backups, Server Migrations, Cloud Hosting, VoIP Phone Service, 24/7 Systems Monitoring, Virtualizations, WiFi Deployment, and Network Management.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

CCA Technology is a managed IT services provider that delivers ongoing technology management, monitoring, security, and support to organizations in Wisconsin. Its core offering is a portfolio of subscription-based managed services covering network management, cybersecurity, cloud hosting, VoIP, 24/7 systems monitoring, disaster recovery, backups, server migrations, virtualization, compliance (HIPAA/PCI), and IT strategy consulting, delivered via remote and on-site support.

Product overview

CCA Technology is a managed IT services provider offering a comprehensive portfolio of technology services rather than a unified software product with distinct modules. The service offerings include Managed Network Services, Cyber Security, Cloud Hosting & Management, VoIP Phone Service, Disaster Recovery Planning, 24/7 Systems Monitoring, and IT Strategic Vision & Budget Planning. Additional specialized services cover HIPAA and PCI Compliance, Backups, Server Migrations, Project Consulting & Implementation, Conference/Training Room Tech, Artificial Intelligence, Hardware Cost Savings & Analysis, and Warranty Status Reports. The company differentiates through service level guarantees including 99.99% system uptime and 5-minute response to critical issues. Services are delivered through a team of technical staff using tools like LogMeIn Rescue for remote support.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Network Services Comprehensive network management for Wisconsin organizations, including WiFi deployment and management, network and ISP cutovers, and ongoing network maintenance.
• Cyber Security Services Security-focused offerings including antivirus solutions, internal threat detection, and a 15-minute recovery guarantee for incident response, delivered to Wisconsin organizations.
• Cloud Hosting & Management Cloud infrastructure hosting and management services for organizational technology needs in Wisconsin.
• VoIP Phone Service Voice over IP telephone system services for business communications, provided to Wisconsin organizations.
• Disaster Recovery Planning Business continuity and disaster recovery planning services with an 8-minute average recovery time and guaranteed response to critical issues, for Wisconsin organizations.
• 24/7 Systems Monitoring Continuous systems monitoring available around the clock to ensure system uptime and performance for Wisconsin organizations.
• IT Strategic Vision & Budget Planning Strategic technology consulting and budget planning services to align IT investments with organizational goals, provided to Wisconsin organizations.
• HIPAA and PCI Compliance Services Regulatory compliance consulting for healthcare (HIPAA) and payment card industry (PCI) standards, provided to Wisconsin organizations.
• Backups Data backup services to protect organizational data and ensure business continuity, delivered to Wisconsin organizations.
• Server Migrations Migration services for transitioning server infrastructure, including virtualizations, for Wisconsin organizations.
• Project Consulting & Implementation Technology project consulting and implementation services for organizational initiatives, delivered to Wisconsin organizations.
• Conference/Training Room Tech Audio-visual technology setup and management for conference and training facilities, delivered to Wisconsin organizations.
• Artificial Intelligence Services AI-related consulting and implementation services as part of the technology service portfolio, delivered to Wisconsin organizations.
• Hardware Cost Savings & Analysis Hardware procurement optimization and cost analysis services for Wisconsin organizations.
• Warranty Status Reports Hardware warranty tracking and reporting services for Wisconsin organizations.

Quantifiable outcome

• 99.93% actual system uptime (guarantee: 99.99%)
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature3 records

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Dataprise: Mid-market managed IT services provider delivering infrastructure management, cybersecurity, cloud, and 24/7 support; closest comparable on size, service breadth, and sales-led GTM to SMB/mid-market customers.
• ITsavvy: IT solutions and managed services provider offering cybersecurity, networking, cloud, and 24/7 support to mid-market and enterprise clients; directly comparable in catalog, delivery model, and target buyer as a managed-IT services firm.
• BlackPoint IT Services: Managed IT services provider delivering cybersecurity, cloud, backup, and 24/7 support to SMBs; similar size band, service breadth, and customer profile to CCA Technology.
• Thrive: Managed services and cybersecurity provider delivering outsourced IT, cloud, and security operations to mid-market organizations; comparable on managed-IT-as-a-service delivery and target mid-market customer base.
• Synoptek: Managed IT, cloud, and cybersecurity services provider for mid-market clients; directly comparable as a full-service MSP with monitoring, compliance, and infrastructure management.
• NexusTek: Managed IT services and cloud provider covering managed network, cybersecurity, backup, VoIP, and compliance support for SMB and mid-market clients; highly analogous catalog and contract structure.

Broad incumbents

• CompuCom: Large-scale managed IT services and workplace support provider covering end-user, network, and cloud managed services; broader portfolio but overlapping on the core managed services and 24/7 monitoring offerings.
• CDW: Large diversified technology solutions and services provider with a substantial managed services practice; broadly incumbent in the same managed-IT services space though not a regional specialist.

Regional players

• US Signal: Regional managed IT, cloud hosting, network, and disaster recovery provider headquartered in Michigan's Midwest; comparable catalog of cloud, backup, networking, and managed services from a neighboring Midwest geography.
• Heartland Business Systems: Midwestern US-based IT services and managed-services firm serving SMB and mid-market with networking, cloud, and security — directly competitive within Wisconsin/upper Midwest geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCA Technology