Highgate IT Solutions
Highgate IT Solutions is a UK-based managed IT services provider delivering cybersecurity, cloud, business resilience and workplace technology to over 2,500 organisations across public sector and private verticals via dedicated account managers and a broad multi-vendor partner stack.
- Company typePrivate
- Founded2011
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Highgate IT Solutions does
Highgate IT Solutions is a privately held UK managed IT services provider headquartered at 124 City Road, London, founded in 2010/2011 and operating with 11–50 employees. It delivers a portfolio of managed services covering cybersecurity, cloud and infrastructure, business resilience, managed IT support, connectivity and workplace technology to over 2,500 UK organisations across education, financial services, legal and professional services, manufacturing and logistics, public sector, and retail and hospitality. Notable clients include Camden Market, Aviagen, Mercer & Hole, Invicro, Policy Expert, UK Docks, the Premier League, Quorn, Prada and Euro Garages, with several relationships exceeding a decade.
The company's offering combines its own service delivery (dedicated account managers, UK-based service desk, proactive monitoring, cloud migration and security projects) with a value-added-reseller model across approximately 60 technology partners — including Microsoft (Solutions Partner with Modern Work specialisation), Cisco (Gold), Dell (Gold), AWS, Palo Alto Networks, Lenovo, HP/HPE, Vanta, Wildix, ZeroFox, Sumo Logic, Synology, Scale Computing and Yubico. Featured partner additions in 2025–2026 (Vawlt supercloud storage, InnoVent leasing, Verkada physical security) extend the addressable surface into data resilience, hardware financing and physical security. Revenue is generated through three streams: recurring managed IT subscriptions, hardware and software resale, and project-based professional services, with no publicly disclosed pricing and quote-based commercial terms.
Go-to-market is direct enterprise and mid-market field sales backed by content marketing (a fortnightly cybersecurity briefing, blog, case studies and client testimonials), LinkedIn and YouTube presence, and approved-supplier status on the Everything ICT Framework for public sector procurement. The company has positioned itself on workplace culture (multiple Great Place to Work UK awards in 2025, Gold Standard 4-Day Week, Real Living Wage, Disability Confident) and on sustainability (Carbon Neutral Plus), and was named CRN Reseller of the Year 2022 in the sub-£100m revenue category and listed in IT Channel Oxygen's Fast-Growth Top 50. No funding rounds, M&A, parent company or external investors are disclosed.
Highgate IT Solutions firmographics
Firmographics- Name
- Highgate IT Solutions
- Legal name
- Highgate IT Solutions LTD
- Website
- https://highgate-it.co.uk
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Highgate IT Solutions is a UK-based managed IT services provider delivering cybersecurity, cloud, business resilience and workplace technology to over 2,500 organisations across public sector and private verticals via dedicated account managers and a broad multi-vendor partner stack.
- Ownership category
- akta.pro rank
Highgate IT Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Service Desk & ITSM Outsourcing (BPAEAMAF), IT Service Desk & End-User Support (L1/L2) (BPAAACAA)
Keywords
Where Highgate IT Solutions is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Highgate IT Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed IT support and services providing cybersecurity, cloud infrastructure, business resilience, and workplace technology solutions to UK businesses and public sector organisations on a recurring contractual basis.
- Product Sales: Sale of technology hardware, software, and accessories including devices, storage solutions, networking equipment, and peripherals.
- Professional Services: Project-based professional services including cloud migration, infrastructure deployment, security assessments, and technology implementations.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Highgate IT Solutions product offering
Product offeringCore offering
Highgate IT Solutions provides managed IT services to UK businesses and public sector organisations. Its offering spans cybersecurity, cloud and infrastructure, business resilience (backup, disaster recovery, continuity), managed IT support with a 24/7 UK-based service desk, connectivity, and workplace technology. The company also resells hardware, software, and partner technology solutions as a value-added reseller for vendors including Microsoft, Cisco, Dell, AWS, and Palo Alto Networks.
Product overview
Highgate IT Solutions is a UK-based managed IT services provider offering a portfolio of technology solutions through its own service delivery combined with a network of technology partners. The company's core services include managed IT, cybersecurity, business resilience, cloud & infrastructure, connectivity, and workplace technology services, delivered through dedicated account managers and certified engineers. The company also resells and integrates a range of partner technology products across security (ZeroFox, YubiKey, Syxsense, ThreatX, Red Sift), unified communications (Wildix, RingCentral), storage (Synology, Quantum), compliance (Vanta), analytics (Sumo Logic), and infrastructure (Scale Computing). The service model combines Highgate's managed services with partner platforms to deliver enterprise-grade IT solutions tailored to UK businesses and public sector organizations.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Outsourced managed IT service providing dedicated account managers, proactive monitoring, patching, and a 24/7 UK-based service desk to reduce risk, improve efficiency, and enable growth for UK businesses and public sector organisations.
- Cybersecurity Services Cybersecurity services covering threat detection, prevention, and response to protect UK businesses and public sector organisations from cyber attacks.
- Business Resilience Services Business resilience services covering backup, disaster recovery, business continuity, cyber incident exercising, and crisis management.
- Cloud & Infrastructure Services Cloud and infrastructure services including cloud migration, cloud assessment, and scalable infrastructure solutions for UK businesses.
- Connectivity Services Connectivity services providing scalable infrastructure to power business growth for UK organisations.
- Workplace Technology Services Workplace technology services delivering modern, productive work environments for UK businesses.
Quantifiable outcome
- Trusted by 2,500+ UK organisations
- +1 more outcomes
Companies that use Highgate IT Solutions
Customer profileNamed customers10 records
Segments7 records
Ideal customer profiles2 records
Highgate IT Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability10 records
Highgate IT Solutions partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core and featured.
- ApplecoreTechnology partner providing Apple devices and solutions as part of Highgate's technology portfolio for business customers.
- AWS (Amazon Web Services)coreCloud infrastructure partner providing AWS cloud services integrated into Highgate's managed services offerings.
- CiscocoreGold partner status; provides networking, security, and collaboration technology solutions.
- DellcoreGold partner providing hardware, servers, and infrastructure solutions.
- HP/HPEcoreSustainability partnership for technology procurement; provides hardware and printing solutions.
- LenovocoreSustainability partnership for carbon offsetting on devices; provides hardware solutions.
- MicrosoftcoreMicrosoft Solutions Partner with Modern Work specialisation; provides cloud, productivity, and security solutions including Microsoft 365, Azure, and related technologies.
- Palo Alto NetworkscoreCybersecurity partner providing next-generation firewall and security solutions integrated into managed security services.
- VawltfeaturedSupercloud Storage platform partner providing multi-cloud storage, ransomware recovery, and cloud migration solutions with no vendor lock-in.
- InnoVentfeaturedTechnology leasing partner offering flexible OEM-agnostic leasing for large technology purchases, freeing up capital and spreading costs.
- VerkadafeaturedHybrid-cloud security platform partner providing video security, access control, sensors, and unified security management.
- VantafeaturedTrust management and compliance automation platform partner providing SOC 2, ISO 27001, HIPAA, GDPR compliance automation and continuous security monitoring.
- ZeroFoxfeaturedExternal cybersecurity platform partner providing protection beyond the perimeter including social media security, brand protection, and dark web monitoring.
- SynologyfeaturedNAS and storage solutions partner providing scalable storage, data protection, video surveillance, and business productivity solutions.
- Sumo LogicfeaturedCloud SIEM and log analytics partner providing AI-powered security monitoring, compliance, and operational insights.
- Scale ComputingfeaturedHyperconverged infrastructure and edge computing partner providing simplified, cost-effective server and virtualisation solutions.
- RingCentralfeaturedUCaaS partner providing cloud-based unified communications, collaboration, and contact centre solutions.
- QuantumfeaturedTape and backup storage partner providing cyber-resilient storage, ransomware recovery, and long-term data archiving solutions.
- ParallelsfeaturedVirtual desktop and application delivery partner providing RAS solutions for secure remote work and desktop virtualisation.
- YubicofeaturedHardware authentication partner providing YubiKey phishing-resistant MFA solutions to protect against credential theft.
- WildixfeaturedUnified communications partner providing AI-powered communication platforms with CRM integration and contact centre capabilities.
- ThreatXfeaturedAPI and application protection partner providing managed WAF, bot protection, and zero-day threat protection services.
- SyxsensefeaturedEndpoint and vulnerability management partner providing unified security asset management and automated remediation.
- Everything ICT FrameworkcoreApproved supplier on the Everything ICT Framework for public sector procurement.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Highgate IT Solutions competitors and assessment
Company assessmentDirect peers
- Air-IT: UK managed IT services, cloud, and cybersecurity provider to SMEs and mid-market; comparable in UK-only regional MSP model, Microsoft partnership stack, and recurring managed services revenue model.
- Bytes Software Services: UK-focused software licensing, managed services, and security provider targeting enterprise and public sector; directly comparable in reseller-plus-managed-services model, Microsoft and security vendor partnerships, and UK vertical segmentation.
- Trustmarque: UK-based IT services and solutions provider delivering managed services, cloud, and licensing to enterprise and public sector; comparable in mid-market UK focus, vendor partnership depth, and managed services delivery.
- Littlefish: UK managed IT services and support provider offering service desk, cloud, and security to mid-market; comparable in service desk-led managed services delivery, UK mid-market focus, and similar headcount scale.
- Babble (Babble Cloud): UK cloud, communications, and managed services provider focused on mid-market and public sector; comparable in UCaaS/cloud/managed services delivery, UK-only footprint, and Microsoft-aligned partner portfolio.
- SysGroup plc: UK-based managed IT services and cybersecurity provider serving mid-market and enterprise; comparable in managed services, cybersecurity, and cloud delivery model with similar UK-only scale.
- Phoenix Software: UK software licensing and cloud solutions provider with a strong public sector presence; comparable in Microsoft-centric reseller model, UK-only geography, and managed services wrap.
- ANS Group: UK managed cloud, security, and digital transformation services provider; comparable in UK-only footprint, Microsoft/Azure partner status, and managed services-led GTM to enterprise and public sector.
Broad incumbents
- Softcat plc: UK-listed IT infrastructure reseller and managed services provider serving enterprise and public sector customers across the UK; the largest direct comparator to Highgate in terms of UK vertical coverage, Microsoft/Cisco/VAR model, and managed services wrap, but operating at vastly greater scale.
- Insight Enterprises (UK): Global IT solutions provider with a substantial UK operation delivering managed services, hardware, software, and cloud; comparable in vendor-agnostic IT services to UK enterprise and public sector, but at much greater scale and global breadth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Highgate IT Solutions social profiles
Digital presenceHighgate IT Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Highgate IT Solutions leadership team
Management profileNumber of profiles
Profiles3 records
Highgate IT Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Highgate IT Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Highgate IT Solutions
What does Highgate IT Solutions do?
Highgate IT Solutions provides managed IT services to UK businesses and public sector organisations. Its offering spans cybersecurity, cloud and infrastructure, business resilience (backup, disaster recovery, continuity), managed IT support with a 24/7 UK-based service desk, connectivity, and workplace technology. The company also resells hardware, software, and partner technology solutions as a value-added reseller for vendors including Microsoft, Cisco, Dell, AWS, and Palo Alto Networks.
Is Highgate IT Solutions a public or private company?
Highgate IT Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Highgate IT Solutions founded?
Highgate IT Solutions was founded in 2011. It employs 11 to 50 people.
Where is Highgate IT Solutions based?
Highgate IT Solutions is headquartered in London, United Kingdom, in the Europe region.
How does Highgate IT Solutions make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are product Sales and professional Services.
Who are Highgate IT Solutions's main competitors?
Direct peers on record are Air-IT, Bytes Software Services, Trustmarque, Littlefish, Babble (Babble Cloud), SysGroup plc, Phoenix Software and ANS Group. Broad incumbents are Softcat plc and Insight Enterprises (UK).
Does Highgate IT Solutions have an API?
No public API is recorded for Highgate IT Solutions.
What industry is Highgate IT Solutions in?
Highgate IT Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 54151 and its SIC code is 7370.