It Connexx
It Connexx, operating through its SkyTide Group division, is a regional Managed Service Provider delivering flat-rate outsourced IT, cybersecurity, cloud, and strategic IT planning services to small and mid-sized businesses in Wisconsin and Colorado.
- Company typePrivate
- Founded1999
- HeadquartersDe Pere, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What It Connexx does
It Connexx is a privately held IT services firm founded in 1999 and headquartered in De Pere, Wisconsin. Its operational division, SkyTide Group, functions as a regional Managed Service Provider (MSP) delivering outsourced IT operations to small and mid-sized businesses (20–300+ employees) primarily in Wisconsin and Colorado, with a secondary office in Edwards, Colorado. The firm positions itself as a strategic technology partner rather than a transactional help desk, offering a unified portfolio spanning IT strategy and roadmapping, cybersecurity and risk management, full IT ownership and support, infrastructure and cloud management, cost control and optimization, business continuity/disaster recovery, and process/workflow improvement.
The company's core technology stack is a managed IT services platform built around proactive remote monitoring and management (RMM) tools, a help desk ticketing portal, backup/disaster recovery infrastructure, wireless networking packages, and compliance support utilities. Customer-facing channels include a self-service client portal for billing and support ticket submission, alongside a ScreenConnect-based remote support join workflow. No proprietary AI/ML models, patents, certifications, or external APIs are disclosed; the technology layer is composed primarily of industry-standard MSP tooling integrated under the firm's service wrapper.
The revenue model is a flat-rate monthly subscription (managed services) with a co-managed services variant for organizations retaining internal IT staff. Go-to-market is sales-led and consultative, with direct engagement of business decision-makers (CEOs, IT directors, operations leads), supported by content marketing (blog, case studies, video), organic social (LinkedIn, Facebook, Instagram, X, YouTube), an interactive cybersecurity risk calculator for lead capture, and a "Book a Consultation" call-to-action. Vertical segmentation covers hospitality, legal, financial services, manufacturing, municipalities, nonprofits, energy, architecture/design, and general SMBs, with revenue spread across many small accounts rather than concentrated enterprise anchors.
It Connexx firmographics
Firmographics- Name
- It Connexx
- Legal name
- SkyTide Group
- Website
- https://itconnexx.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- It Connexx, operating through its SkyTide Group division, is a regional Managed Service Provider delivering flat-rate outsourced IT, cybersecurity, cloud, and strategic IT planning services to small and mid-sized businesses in Wisconsin and Colorado.
- Ownership category
- akta.pro rank
It Connexx industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)
- akta.pro secondary industry
- Application Maintenance & Support (AMS) (BPAEAFAC)
Keywords
Where It Connexx is headquartered
LocationHeadquarters
- HQ city
- De Pere
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
It Connexx business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services Subscription: Monthly flat-rate subscription model providing comprehensive IT support, cybersecurity, cloud management, strategic planning, and proactive maintenance. Services include help desk support, vendor management, compliance support, and employee onboarding/offboarding. The "one flat monthly cost" model provides predictable pricing for clients.
- Co-Managed Services: Partial IT management services for organizations that have existing internal IT teams but need additional support or specialized expertise.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Monthly Subscription |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels11 records
It Connexx product offering
Product offeringCore offering
It Connexx is a managed IT services firm providing outsourced IT support for small and mid-sized businesses. The core offering combines proactive monitoring, help desk support, cybersecurity risk management, backup and disaster recovery, cloud and infrastructure management, vendor management, strategic IT planning, compliance support, and employee onboarding/offboarding. Services are bundled under a single flat monthly subscription and delivered as a strategic partnership rather than reactive break/fix support.
Product overview
SkyTide Group is a Managed Service Provider (MSP) offering a unified portfolio of IT services designed for businesses in Wisconsin and Colorado with 20-300+ employees. The core offering centers on strategic IT planning combined with comprehensive managed services. The product portfolio consists of seven core service pillars: IT Strategy & Roadmapping, Cybersecurity & Risk Management, Full IT Ownership & Support, Infrastructure & Cloud Management, Cost Control & Optimization, Business Continuity & Disaster Recovery, and Process & Workflow Improvement. These are complemented by add-on modules including Co-Managed Services, Wireless Network Package, Remote Monitoring & Management Tools, and Compliance Support. The services are delivered through a flat monthly cost model with a focus on proactive support and strategic technology partnership.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Strategy & Roadmapping Strategic IT planning and long-term technology roadmapping services that align technology investments with business goals for growing small and mid-sized businesses.
- Cybersecurity & Risk Management Comprehensive cybersecurity protection and ongoing risk management services to secure business systems and data, including risk assessment and continuous security management.
- Full IT Ownership & Support Comprehensive managed IT services combining proactive monitoring, help desk support, vendor management, and ongoing technology management for clients seeking fully outsourced IT.
- Infrastructure & Cloud Management Cloud services and infrastructure management delivering scalable, reliable technology environments, including cloud migrations and ongoing infrastructure administration.
- Cost Control & Optimization IT cost optimization services that reduce technology waste and improve ROI through vendor management and strategic planning.
- Business Continuity & Disaster Recovery Backup and disaster recovery solutions that protect business data and operations, ensuring business resilience and minimal downtime.
- Process & Workflow Improvement Technology-driven process optimization services that improve operational efficiency through better workflows and tool alignment.
- Co-Managed Services Shared IT management services for organizations with existing internal IT teams that need supplemental support, specialized expertise, or additional capacity.
- Wireless Network Package Wireless networking solutions that provide business-grade connectivity across office and operational environments.
- Remote Monitoring & Management Tools Remote monitoring and management (RMM) tools that deliver proactive oversight, preventive maintenance, and remote remediation of client IT environments.
- Compliance Support Compliance assistance services that help regulated businesses meet industry standards and regulatory requirements.
Quantifiable outcome
- Reduced downtime through proactive monitoring and maintenance
- +3 more outcomes
Companies that use It Connexx
Customer profileNamed customers11 records
Segments9 records
Ideal customer profiles1 record
It Connexx technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
It Connexx partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
It Connexx competitors and assessment
Company assessmentRegional players
- Concurrency: Concurrency is a Midwest digital transformation and managed services consultancy with strong Microsoft alignment. Comparable to SkyTide in regional Midwest focus and mid-market IT advisory services.
- US Signal: US Signal is a Midwest-based managed services, cloud hosting, and data center provider serving mid-market clients in Wisconsin and surrounding states—overlapping with SkyTide in geography and in managed cloud services.
- Heartland Business Systems: Heartland Business Systems is a Wisconsin-based IT solutions provider offering managed services, cloud, and cybersecurity to mid-market clients in the Upper Midwest—closely comparable as a regional competitor in SkyTide's home market.
Direct peers
- NexusTek: NexusTek is a managed IT services and cloud provider serving SMB and mid-market clients with managed services, cybersecurity, and cloud migrations—directly comparable to SkyTide's core offerings and customer profile.
- Ntiva: Ntiva is a managed IT services provider serving SMB and mid-market clients with managed IT, cybersecurity, cloud, and strategic consulting—closely mirroring SkyTide's full-service MSP model across similar customer segments.
- Corsica Technologies: Corsica Technologies is a managed IT and cybersecurity provider of similar size to SkyTide, serving mid-market clients across multiple U.S. regions with a comparable mix of managed services and strategic IT advisory.
- Thrive: Thrive is a PE-backed managed services provider delivering managed IT, cybersecurity, and cloud services to mid-market clients; it competes directly with SkyTide in the strategic-IT-partner category and has scaled via acquisition in adjacent geographies.
- Dataprise: Dataprise is a national MSP offering managed IT, cybersecurity, and cloud services to mid-market clients. Comparable in service portfolio and target customer profile to SkyTide, with broader geographic coverage.
Broad incumbents
- ITsavvy: ITsavvy is a large Midwest-headquartered IT solutions provider offering managed services, hardware procurement, and cloud. Comparable in regional Midwest presence and broad portfolio, but at significantly larger scale than SkyTide.
Emerging players
- CMIT Solutions: CMIT Solutions operates a franchise model of managed IT services for SMBs across the U.S. While structured differently, its service menu (managed IT, cybersecurity, compliance) and target market closely mirror SkyTide's.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
It Connexx social profiles
Digital presenceIt Connexx financial estimates
Financial estimateRevenue estimate
Valuation estimate
It Connexx leadership team
Management profileNumber of profiles
It Connexx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
It Connexx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about It Connexx
What does It Connexx do?
It Connexx is a managed IT services firm providing outsourced IT support for small and mid-sized businesses. The core offering combines proactive monitoring, help desk support, cybersecurity risk management, backup and disaster recovery, cloud and infrastructure management, vendor management, strategic IT planning, compliance support, and employee onboarding/offboarding. Services are bundled under a single flat monthly subscription and delivered as a strategic partnership rather than reactive break/fix support.
Is It Connexx a public or private company?
It Connexx is a private company. It is classified as unknown and is currently operating.
When was It Connexx founded?
It Connexx was founded in 1999. It employs 11 to 50 people.
Where is It Connexx based?
It Connexx is headquartered in De Pere, United States, in the North America region.
How does It Connexx make money?
Two revenue lines are on record. Managed IT Services Subscription is the primary driver. The others are co-Managed Services.
Who are It Connexx's main competitors?
Regional players on record are Concurrency, US Signal and Heartland Business Systems. Direct peers are NexusTek, Ntiva, Corsica Technologies, Thrive and Dataprise. ITsavvy is listed as a broad incumbent. CMIT Solutions is listed as an emerging player.
Does It Connexx have an API?
No public API is recorded for It Connexx.
What industry is It Connexx in?
It Connexx's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAO, Employee Experience (EX) & Digital Experience Monitoring Support, with a secondary code of BPAEAFAC, Application Maintenance & Support (AMS). Its NAICS code is 541513 and its SIC code is 7370.