Flostream

What Flostream does

Flostream Ltd is a UK-headquartered third-party logistics (3PL) and fulfilment provider founded in 2002, operating from a main hub in Slough near London Heathrow with additional sites in Gloucester (two facilities) and Cologne, Germany. The company serves B2B, D2C, ecommerce merchants, and Amazon sellers across verticals including retail, beauty and cosmetics, healthcare and wellness, fashion and apparel, home and garden, books and media, and aviation in-flight supplies. Named enterprise customers include YV Global, Karo Healthcare, Prominate, and Beauty & The Boutique.

The company's technical backbone is the Despatch Cloud Warehouse Management System, a web-based platform providing real-time inventory visibility, automated order workflows, and multi-channel synchronisation. Through this WMS, Flostream integrates with more than 60 ecommerce platforms (Shopify, WooCommerce, Magento, BigCommerce, etc.), marketplaces (Amazon, eBay, Walmart, TikTok Shop, ASOS, and others), and delivery carriers (Royal Mail, DPD, DHL, FedEx, UPS, Yodel, EVRi, InPost, DX, Amazon Shipping, etc.). The company is accredited under HMRC's Fulfilment House Due Diligence Scheme (FHDDS) and is a member of the Soil Association.

Flostream operates a transaction-fee and managed-services revenue model, monetising through warehousing, pick-and-pack, shipping, returns management, pre-retail preparation (kitting, labelling, repackaging), and subscription fulfilment. Pricing is fully quote-based with multi-year contracts; the go-to-market is direct B2B sales via website quote forms, phone, and email rather than self-service or marketplace channels. The company is privately held, with no disclosed external funding rounds, and is led by Director Simmy Sidhu.

Name

Flostream

Legal name

Flostream Ltd

Website

https://flostream.co.uk

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Flostream is a UK-headquartered 3PL and fulfilment provider operating warehouses in Slough, Gloucester, and Cologne, Germany. It serves ecommerce, D2C, and Amazon sellers across retail, beauty, healthcare, and aviation verticals via a Despatch Cloud WMS integrating 60+ platforms and carriers.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) and Fulfilment Services

NAICS

Couriers and Express Delivery Services (492110), Packaging and Labeling Services (56191)

SIC

Public Warehousing & Storage (4220), Trucking & Courier Services (No Air) (4210), Services-Direct Mail Advertising Services (7331)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industries

SMB/Commercial B2C Standard Parcel Delivery (TLAAACAB), Fulfillment Technology & Warehouse Management Systems (WMS) (CRAFAMAB)

Keywords

• Ecommerce fulfilment
• Third-party logistics
• Warehousing services
• Returns management
• International shipping

Headquarters

HQ city

Slough

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. 3PL Fulfilment Services: Core revenue from third-party logistics services including eCommerce fulfilment, omni-channel fulfilment, Amazon fulfilment (FBA, FBM, SFP), subscription fulfilment, vendor fulfilment, warehousing, UK and international deliveries, and returns management. Revenue is generated through service fees based on order volume, storage capacity, and delivery requirements.
2. Warehousing and Storage: Secure storage solutions with real-time inventory management, climate-controlled options for sensitive products, and compliance/labeling services. Revenue based on storage volume and handling requirements.
3. Pre-Retail Preparation Services: Value-added services including product repackaging, labelling correction, kitting and assembly, quality checks and inspections, and custom packaging solutions to prepare products for retail readiness.
4. In-Flight Supplies (IFS) Logistics: Specialist logistics services for aviation industry including catering items, comfort products, entertainment supplies, and safety equipment with regulatory compliance and documentation handling.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Flostream is a 3PL Third Party Logistics and Fulfilment provider offering end-to-end services including warehousing, eCommerce fulfilment, Amazon solutions (FBA/FBM/SFP), subscription box fulfilment, pre-retail preparation and rework, vendor fulfilment, UK and international deliveries, and returns management. Services are backed by the Despatch Cloud WMS, integrating with 60+ eCommerce platforms, marketplaces, and carriers, and are delivered from fulfilment centres near Heathrow, in Gloucester, and in Cologne.

Product overview

Flostream is a 3PL Third Party Logistics provider offering a unified platform of fulfillment services. The core offering consists of Despatch Cloud WMS as the technology backbone, which integrates with over 60 ecommerce platforms and marketplaces, plus delivery carriers. Around this platform, Flostream offers nine distinct service modules: eCommerce Fulfilment (core order processing for online retailers), Omni-Channel Fulfilment (multi-channel inventory synchronization), Amazon Fulfilment (covering FBA, FBM, and SFP), Subscription Fulfilment (recurring box logistics), Pre-Retail Preparation (rework and kitting), Vendor Fulfilment (retail-specific logistics), Warehousing (secure storage with climate control), UK and International Deliveries, and Returns Management (reverse logistics). The company also serves specialized verticals including In-Flight Supplies for aviation. The services connect to customers via the Despatch Cloud WMS integration layer, enabling real-time inventory synchronization, automated order processing, and carrier partnership management.

Differentiator

Problem solved

Functional benefit

Products and services

• eCommerce Fulfilment End-to-end eCommerce fulfilment covering inventory management, order processing, pick-and-pack, and shipping for online retailers and merchants.
• Omni-Channel Fulfilment Unified fulfilment service integrating orders across multiple sales channels including eCommerce platforms, retail stores, and marketplaces with synchronised inventory management.
• Amazon Fulfilment Comprehensive Amazon seller solutions including FBA (Fulfilment by Amazon), FBM (Fulfilled by Merchant), SFP (Seller Fulfilled Prime), Amazon Shipping, and Amazon Freight services.
• Subscription Fulfilment Fulfilment and logistics management for subscription-based products including real-time inventory control, order processing, custom packaging, and flexible delivery options.
• Pre-Retail Preparation (Rework) Pre-retail preparation services including product repackaging, labelling correction, kitting and assembly, quality checks and inspections, and custom packaging solutions.
• Vendor Fulfilment End-to-end vendor and retail logistics covering inventory management, order processing, compliance and labelling, shipping to retailers, and returns management.
• Warehousing Secure storage and warehouse management services including inventory management, order processing, climate-controlled storage, compliance and labelling, and integrated shipping.
• UK and International Deliveries Domestic and international shipping solutions including standard, express, and economy services with customs clearance, real-time tracking, and returns management.
• Returns Management Reverse logistics services covering efficient returns processing, customs clearance, inventory management, customer communication, and data analysis and reporting.
• In-Flight Supplies (IFS) Specialised logistics for the aviation industry including catering items, comfort products, entertainment supplies, safety equipment, custom packaging, global distribution, and regulatory compliance.

Quantifiable outcome

• Low costs and fast turnarounds as core operational differentiators
• +3 more outcomes

Named customers4 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration79 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core and minor.

• FulfillmecoreStrategic or Co-development Partner · 1 May 2023Strategic partnership for North American fulfilment operations. Flostream works with Fulfillme to provide omnichannel fulfilment platform for North American eCommerce brands. Fulfillme offers real-time analytics, strategically placed distribution centres, and full customisation suite, enabling brands to scale through a single partner with peace of mind for USA marketplace expansion.
• Soil AssociationminorOthers · 8 July 2020Membership in Soil Association, an organic standards organisation. Demonstrates commitment to sustainability and environmentally responsible practices in logistics operations.
• Despatch CloudcoreTechnology or IntegrationLong-term WMS partnership providing Despatch Cloud Warehouse Management System. Invaluable partner in mission to provide top-tier logistics services with robust features supporting efficiency, customer satisfaction, and growth. System integrates seamlessly with Flostream operations enabling automation, real-time inventory visibility, and multi-channel synchronisation.
• YodelminorChannel Partner/ Reseller/ DistributorDelivery partner for domestic UK logistics services.
• Amazon ShippingminorChannel Partner/ Reseller/ DistributorDelivery partner providing reliable and cost-effective shipping options.
• UPSminorChannel Partner/ Reseller/ DistributorInternational delivery partner for global logistics services.
• Royal MailminorChannel Partner/ Reseller/ DistributorUK postal delivery partner for standard shipping services.
• DPDminorChannel Partner/ Reseller/ DistributorUK and European delivery partner for parcel services.
• DHLminorChannel Partner/ Reseller/ DistributorInternational logistics partner for global shipping and freight services.
• FedExminorChannel Partner/ Reseller/ DistributorInternational express delivery partner for time-sensitive shipments.
• InPostminorChannel Partner/ Reseller/ DistributorUK parcel locker network partner for convenient collection options.
• EVRiminorChannel Partner/ Reseller/ DistributorUK delivery partner for cost-effective shipping solutions.
• DXminorChannel Partner/ Reseller/ DistributorUK freight and parcel delivery partner.
• AsendiaminorChannel Partner/ Reseller/ DistributorInternational postal and parcel delivery partner.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• PFS (Prolog Fulfilment Services):
• Huboo: UK-based eCommerce fulfilment 3PL offering multi-channel pick, pack, and ship services to D2C and marketplace sellers. Closely comparable in target customer (SMB/mid-market online retailers), service scope (fulfilment, warehousing, returns), and tech-led positioning.
• James & James Fulfilment: UK 3PL focused on eCommerce order fulfilment with branded packaging, returns management, and multi-carrier shipping for online retailers. Directly overlaps Flostream's core proposition for D2C and omnichannel merchants.
• Zendbox: UK 3PL providing technology-enabled fulfilment, warehousing, and delivery services to eCommerce brands. Competes head-to-head with Flostream in D2C fulfilment, Amazon support, and subscription box logistics.

Broad incumbents

• Wincanton: Large UK contract logistics and 3PL operator with extensive warehousing and eCommerce fulfilment services. A scaled incumbent that competes with Flostream for mid-market and enterprise contracts but operates across a far broader portfolio (transport, containers, public sector).
• DHL Supply Chain: Global contract logistics arm of DHL offering warehousing, fulfilment, and value-added services. Overlaps with Flostream in eCommerce and multi-channel fulfilment, but at enterprise scale with global infrastructure.
• Royal Mail (Parcelforce Worldwide): UK national postal operator with Parcelforce covering parcels, tracked, and international delivery. A partner-carrier of Flostream but also a competing fulfilment/last-mile player for B2C parcel-heavy merchants.

Emerging players

• ByBox: UK specialist in click-and-collect locker networks and field-service parts logistics. Adjacent in last-mile and returns but differentiated by locker infrastructure and field-service focus.
• Global Freight Solutions (GFS): UK-based eCommerce delivery management and fulfilment services provider for retailers and marketplaces. Comparable in cross-border parcel management, carrier diversification, and SMB/mid-market eCommerce targeting.
• Fulfillme: US-based omnichannel fulfilment partner explicitly partnered with Flostream for North American coverage. Comparable business model (multi-channel fulfilment for D2C brands) and is Flostream's transatlantic counterpart for US marketplace sellers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/flostream
• Instagraminstagram.com/flostream
• LinkedInlinkedin.com/company/flostream

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flostream