What Healing Healthcare Systems does

Healing Healthcare Systems, Inc., founded in 1993 and headquartered in Reno, Nevada, produces the C.A.R.E. (Comfort, Assurance, Relaxation, and Enrichment) Channel, a continuously programmed stream of nature imagery paired with original music, designed to lower patient stress, support sleep, reduce hospital noise, and improve HCAHPS scores in healthcare facilities. The product is delivered through dedicated in-room broadcast hardware (Heart 4, Heart 5, Heart C100, Heart C100-BYP), streaming, and, through its VRx variant, virtual reality headsets integrated with XRHealth and MyndVR. The portfolio extends across C.A.R.E. Channel, C.A.R.E. with Guided Imagery, C.A.R.E. Select (including a dental-vertical configuration), C.A.R.E. Connect (facility-system streaming integration), C.A.R.E. at Home (consumer mobile app on iOS and Google Play plus CD distribution), C.A.R.E. with Music, and C.A.R.E. Streaming.

The company sells primarily on an annual, quote-based enterprise subscription model: healthcare facilities contact HHS directly via web forms, phone (800 348 0799), or email for custom pricing, with free streaming trials and programming demos as top-of-funnel offers. Named enterprise customers include University Medical Center of Southern Nevada, Ascension (in partnership with The Resource Group), and RWJBarnabas Health (which also deploys a C.A.R.E. Programming Netlearning Platform for staff education), with 1,000+ facilities served across the U.S. and internationally. Sales reach is augmented by content marketing (C.A.R.E. Insights Blog, whitepapers, webinars, conference presentations at Mayo Clinic Center for Innovation Transform and The Beryl Institute PX Conference) and by endorsement/membership ties to Watson Caring Science Institute and The Beryl Institute, while the President/CEO Susan E. Mazer, Ph.D., anchors industry thought leadership. Founder-led, privately held, and generating undisclosed recurring revenue from a 11-50 person team, HHS occupies a defensible but small niche in non-pharmacological patient experience and environmental therapeutics.

Name

Healing Healthcare Systems

Legal name

Healing Healthcare Systems

Website

https://healinghealth.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Healing Healthcare Systems produces the C.A.R.E. Channel, a subscription-based nature-and-music relaxation program delivered via in-room broadcast, streaming, and VR, serving 1,000+ U.S. and international hospitals, clinics, hospice, and senior-living facilities seeking non-pharmaceutical improvements to patient experience.

Ownership category

akta.pro rank

Headquarters

HQ city

Reno

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. C.A.R.E. Channel Programming Subscription: Healthcare facilities pay subscription fees to broadcast C.A.R.E. programming to patients. The programming is delivered via television broadcast systems and streaming platforms, with content updates and technical support included.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Healing Healthcare Systems produces and licenses the C.A.R.E. (Continuous Ambient Relaxation Environment) programming suite, delivering nature videography, original music, and guided imagery content to hospitals, clinics, and residential care facilities. The content is distributed via cable, satellite, closed-circuit TV, streaming platforms, and virtual reality, providing 24-hour ambient relaxation and therapeutic media to patients, residents, and clinical staff.

Product overview

Healing Healthcare Systems offers the C.A.R.E. (Conditions, Attitudes, Responses, Environments) Channel as its primary product—a nature and music programming service designed to improve the patient experience in healthcare settings. The core C.A.R.E. Channel is available in multiple variants including C.A.R.E. with Guided Imagery (adds narration), C.A.R.E. Select (curated content), C.A.R.E. Connect (connected streaming), C.A.R.E. VRx (virtual reality), C.A.R.E. at Home (home access), and C.A.R.E. with Music (music-focused). The company also provides C.A.R.E. Streaming as an online delivery option, serving over 1,000 hospitals, clinics, medical offices, and residential care facilities.

Differentiator

Problem solved

Functional benefit

Brands

• The C.A.R.E. Channel: Nature and music relaxation programming for healthcare facilities, combining peaceful scenes of nature with beautiful music at the patient bedside.

Products and services

• The C.A.R.E. Channel Continuous 24-hour nature videography and original music programming delivered as a linear television channel for healthcare facilities, designed to provide ambient relaxation in patient rooms and common areas.
• C.A.R.E. with Guided Imagery
• C.A.R.E. Select
• C.A.R.E. Connect
• C.A.R.E. VRx
• C.A.R.E. at Home
• C.A.R.E. with Music
• C.A.R.E. Streaming

Named customers3 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• Watson Caring Science InstitutecoreStrategic or Co-development PartnerInternational nonprofit organization created to advance the philosophies, theories, and practices of Human Caring originated by Jean Watson, Ph.D., RN, AHN-BC, FANN. Healing Healthcare Systems partners with WCSI to offer educational content and support the annual Middle Eastern Nurses and Partners in Caring Science conference. The C.A.R.E. programming has received WCSI endorsement.
• The Beryl InstitutecoreStrategic or Co-development PartnerGlobal community of practice dedicated to improving the patient experience through collaboration and shared knowledge. Healing Healthcare Systems is an organizational member and President/CEO Susan E. Mazer serves on the Beryl Institute Resource Advisory Council. The partnership supports the patient experience movement and provides educational resources.
• XRHealthcoreTechnology or IntegrationFirst VR/AR Telehealth platform in the world with innovative therapeutic applications addressing neuro-cognitive, emotional, and physical symptoms. The platform combines AI and cloud-computing algorithms with live two-way interactions between patients and healthcare providers. Partnered with Healing Healthcare Systems for C.A.R.E. VRx virtual reality therapeutic applications.
• MyndVRcoreTechnology or IntegrationVirtual Reality technology company on a mission to improve the lives of older adults. Operates in senior living communities across North America, lifting spirits, improving quality of life, and reliving cherished memories. At the forefront of VR research for older adults and age-related conditions. Partnered with Healing Healthcare Systems for C.A.R.E. VRx therapeutic content.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• MyndVR: MyndVR is a senior-living-focused VR content company and Healing Healthcare Systems' named VR partner. It competes with C.A.R.E. VRx in the senior living therapeutic content category while also serving as a distribution channel partner.
• BehaVR: BehaVR builds VR-based digital therapeutics for behavioral health, chronic pain, and oncology supportive care delivered through healthcare provider channels. It overlaps with the C.A.R.E. VRx immersive relaxation use case but focuses on specific condition pathways.

Broad incumbents

• Calm Health: Calm Health extends the consumer Calm meditation and sleep app into healthcare provider and employer channels. While broader in audience than Healing Healthcare Systems, it provides similarly themed relaxation/sleep content and competes for the hospital wellness and patient experience budget.
• Wolters Kluwer Health: Wolters Kluwer Health is a large diversified publisher of clinical decision support, drug information, and patient education content used by hospitals. It is an enterprise-scale incumbent competing for the same healthcare content budget as Healing Healthcare Systems.

Direct peers

• AppliedVR: AppliedVR develops FDA-approved, prescription digital therapeutics delivered via VR for chronic pain and anxiety in healthcare settings. It competes with Healing Healthcare Systems' C.A.R.E. VRx offering in the same hospital and clinic VR therapeutics budget.
• Healthwise: Healthwise is a leading patient education and health content provider for hospitals and health plans. Like Healing Healthcare Systems, Healthwise licenses clinical-grade educational and wellness content to healthcare organizations on a subscription basis to support the patient experience and outcomes.
• Sonifi Health: Sonifi Health delivers interactive patient engagement, education, and entertainment through hospital TV systems — directly overlapping with the in-room broadcaster C.A.R.E. Channel installation base. It is a competing patient experience content channel to Healing Healthcare Systems.
• GetWellNetwork: GetWellNetwork provides interactive patient engagement systems delivered through in-room hospital TVs and bedside tablets. Its patient experience platform competes with Healing Healthcare Systems for the same hospital patient entertainment and engagement budget, often on the same hardware footprint.
• pCare (by Unidine/MTS Health): pCare provides interactive patient engagement solutions for hospitals, including educational content delivery at the bedside. It competes with Healing Healthcare Systems for the patient education and experience IT budget in acute care facilities.
• Staywell/Krames On-Demand: Staywell (formerly Krames) is a major patient education content publisher serving the same hospital and health-system customers as Healing Healthcare Systems. Both companies monetize clinical-grade, condition-specific content via enterprise subscriptions to improve patient experience and outcomes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCgRSYd53xTg5ij5-xmpUCBA
• Facebookfacebook.com/healinghealthcaresystems?ref=ts&fref=ts
• LinkedInlinkedin.com/company/healing-healthcare-systems-inc-
• Instagraminstagram.com/thec.a.r.e.channel

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healing Healthcare Systems