What Hayes Construction does

Hayes Construction Company is a privately held, family-owned general contractor founded in 1964 by Christian G. Hayes in Phoenix, Maryland, and currently led in its second generation by President and CEO William D. Hayes. The firm operates three integrated service lines — Residential Remodeling, Commercial Construction, and Insurance & Restoration — serving homeowners, businesses, county governments, educational institutions (including Towson University and UMBC), healthcare facilities, religious organizations, and bioscience clients across the Baltimore metropolitan area.

The business is fundamentally a craft-services operation rather than a technology platform: delivery rests on a full-time field force of construction superintendents, journeyman carpenters, and certified restoration technicians, supported by a project management staff with over 200 combined years of experience and a 15-year average employee tenure. Specialized capabilities include design/build, ADA compliance work, clean-room and laboratory fit-out, on-call public-school carpentry contracts, and full-cycle insurance loss restoration covering water, fire, storm, sewage, and vandalism damage. A two-year workmanship guarantee and a stated 60-year record of never failing to complete a bonded project are central quality commitments.

The revenue model is project-based, billed either on contract or time-and-material terms, with all sales conducted direct-to-customer via phone, website contact form, and on-site Project Manager consultations that produce free, no-obligation estimates. Revenue streams derive from one-time construction engagements (commercial, institutional, industrial, residential remodeling) and one-time insurance restoration jobs coordinated with carriers and homeowners. Marketing and customer acquisition are driven almost entirely by word-of-mouth referrals, an active project portfolio on the company website, and long-tenured community involvement rather than paid digital or outbound channels.

Name

Hayes Construction

Legal name

Hayes Construction Company

Website

https://hayesconstruction.net

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

11–50 employees

Short description

Hayes Construction is a family-owned, Baltimore-metro general contractor founded in 1964, delivering residential remodeling, commercial construction, and insurance restoration services to homeowners, institutions, government, and bioscience clients via direct, project-based engagements.

Ownership category

akta.pro rank

Product category

Construction Services

NAICS

Residential Remodelers (236118), Commercial and Institutional Building Construction (23622)

SIC

General Bldg Contractors - Residential Bldgs (1520), General Bldg Contractors - Nonresidential Bldgs (1540)

akta.pro primary industry

Renovation, Remodeling & Tenant Improvements (General Contracting) (IMAFAAAE)

akta.pro secondary industries

Office & Corporate Building Construction (IMAFACAA), Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Chimney, Parapet & Roofline Masonry Repair (HSAPAKAL)

Keywords

• Residential remodeling services
• Commercial construction services
• Insurance restoration services
• Design-build construction
• General contracting services

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Construction Project Revenue: Revenue generated from construction projects including commercial, industrial, institutional, and residential work. Projects range from small renovations to large multi-room, multi-thousand square-foot commercial spaces. Works on both contract and time-and-material basis.
2. Insurance Restoration Services: Revenue from insurance loss restoration services working with insurance carriers, government contractors, and directly with homeowners for damage repairs including water leaks, fire, storms, vandalism, sewage backups, and other disasters.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Hayes Construction is a full-service general contractor offering residential remodeling (kitchens, bathrooms, decks, additions), commercial and institutional construction (offices, schools, healthcare, government buildings, laboratories, clean rooms), and insurance restoration services (water, fire, storm, vandalism damage). The company manages projects from design through completion and serves the Baltimore metropolitan area with a full-time field workforce and on-site project manager consultations.

Product overview

Hayes Construction is a construction services company offering three main service lines: Residential Remodeling (kitchen, bathroom, and deck construction), Commercial Construction (commercial and institutional building services), and Insurance & Restoration (property damage restoration). The company was founded in 1964 and serves the Baltimore metropolitan area. All three service areas are offered as integrated offerings, with the ability to handle projects from design through completion.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Remodeling Residential construction and renovation services for homeowners in the Baltimore metropolitan area, including kitchen remodeling, bathroom remodeling, home additions, full-home renovations, and deck construction. The company has completed hundreds of kitchens and bathrooms over its 60+ year history.
• Commercial Construction Commercial and institutional construction services for businesses, government entities, educational institutions, healthcare facilities, religious organizations, and bioscience companies. Projects range from small office renovations to multi-room, multi-thousand square-foot commercial and industrial spaces, including ADA-compliant construction, laboratory and clean room builds, and educational facility work.
• Insurance & Restoration

Quantifiable outcome

• Never failed to complete a project in 60+ years of operation
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor and core.

• Heart To Beat, LLCminorImplementation/ SI/ Consulting Partner · 27 March 2025Safety training partner that conducted all-day certification training for Hayes Construction employees. Training included CPR/AED and First Aid certification, Bloodborne Pathogens education, and Stop the Bleed training. Heart To Beat trainers spent a day imparting knowledge and skills to keep Hayes workers, subcontractors, and customers safer.
• Associated Builders and Contractors (ABC) of Greater BaltimorecoreStrategic or Co-development PartnerHayes Construction has participated in the ABC of Greater Baltimore apprenticeship program for decades. Multiple graduates of the program have worked with Hayes Construction. ABC is a trade organization representing construction firms.
• Folds of HonorminorGTM or Marketing PartnerCharitable organization supported by Hayes Construction through the giving of time, tools, talent, expertise, and finances. Folds of Honor provides scholarships to dependents of disabled and fallen military service members.
• Leukemia & Lymphoma SocietyminorGTM or Marketing PartnerCharitable organization supported by Hayes Construction. Leukemia & Lymphoma Society is a health organization dedicated to funding blood cancer research.
• Stand for HonorminorGTM or Marketing PartnerCharitable organization supported by Hayes Construction. Stand for Honor provides support to military families and veterans.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Whiting-Turner Contracting Company: One of the largest U.S. commercial contractors, headquartered in Baltimore, MD. Comparable because they serve the same institutional, educational, healthcare, and government clients in the Baltimore metro, but at a vastly larger scale and broader geographic footprint.
• Bozzuto Construction Company: Maryland-based developer and builder with a construction arm handling multifamily and commercial projects. Comparable client base (institutional and commercial) and Mid-Atlantic geography, but operating at much larger scale as part of an integrated real estate company.
• Re-Bath: National residential bathroom remodeling franchise with strong brand recognition. Competes with Hayes's bathroom remodeling service line among Baltimore homeowners, but operates at scale through franchise marketing and standardized processes.
• Power Home Remodeling: Large national residential exterior remodeling company (windows, siding, roofing). Competes with Hayes for homeowner remodeling dollars in the Mid-Atlantic, with a much larger digital marketing and sales operation.
• Servpro Industries: National franchised leader in fire and water damage restoration, directly competing with Hayes's insurance restoration service line. Operates through a dense franchise network that competes for insurance-carrier restoration work in the Baltimore region.
• BELFOR Property Restoration: World's largest property restoration company handling fire, water, and storm damage for commercial and residential clients. Directly comparable to Hayes's restoration services, with national scale, insurance carrier relationships, and commercial-grade capabilities Hayes does not match.
• Barton Malow Company: Large national contractor with strong Mid-Atlantic presence in commercial, healthcare, education, and industrial construction. Comparable institutional client base (universities, healthcare, government) but operates at a substantially larger scale than Hayes.

Direct peers

• Plano-Coudon Construction: Baltimore-based general contractor performing commercial, institutional, and historic renovation work in the same metro. Closely comparable in scope (interior build-out, renovations, institutional clients) and regional market.
• Harkins Builders: Mid-Atlantic general contractor focused on commercial, multifamily, and institutional construction including renovations. Overlaps with Hayes on education, healthcare, and government renovation projects in the Mid-Atlantic region.
• Southway Builders: Regional Mid-Atlantic general contractor handling commercial renovations, institutional work, and select residential projects. Comparable in size and service mix to Hayes, serving overlapping Baltimore-area institutional clients.

Market position

Strengths6 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/100058506026061
• LinkedInlinkedin.com/company/hayes-construction-company

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hayes Construction