What Ferrio does

Ferrio Limited is a UK-based business automation services company founded in 2021 by Daniel Blaney and Alex Humphreys, headquartered in Sheffield, England. The company targets facilities management (FM) companies with a proprietary low-code/no-code integration platform called Ferrio Connect that automates data flows between field service management (FSM) software and client-side CAFM, PMS, finance, and HR systems. Ferrio offers pre-built integration modules for major FSM platforms including BigChange, Joblogic, and Simpro, covering integrations with downstream systems such as ServiceChannel, Civica Cx, Vantify, Concerto, Dynamics 365, Sage, Access Dimensions, iTrent, and Agresso.

Ferrio generates revenue through usage-based monthly subscriptions tiered by job volume (ranging from £497/month for up to 100 jobs to price-on-application for unlimited volume), plus one-off implementation fees of approximately £4,500 per integration. The company sells through direct enterprise field sales supplemented by partner referrals from FSM software vendors. Its customer base spans facilities management providers, social housing organizations, claims management companies, and educational institutions, with named enterprise customers including Thermatics, Linaker, Chigwell Construction, Trinity Claims, and the London School of Hygiene & Tropical Medicine. The platform is hosted exclusively on Microsoft Azure UK South data centres, and the company holds ISO 27001 accreditation and Crown Commercial Service G-Cloud 14 supplier status, enabling it to serve UK enterprise and public sector clients. Ferrio is privately held, majority owned and operated by its engineer founders with angel investors on the board, and operates with a 5-person core team.

Name

Ferrio

Legal name

Ferrio Limited

Website

https://ferrio.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Ferrio is a UK-based facilities management automation company that provides a proprietary low-code integration platform (Ferrio Connect), enabling FM firms to automate data flows between field service management software and client-side CAFM, finance, and HR systems.

Ownership category

akta.pro rank

Headquarters

HQ city

Sheffield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Subscription - Usage-based: Monthly subscription pricing based on job volumes (tiers S, M, L, XL). Usage-based pricing means customers pay per job processed through the integration. Includes ongoing maintenance and support.
2. Implementation Fees: One-off implementation fee covering initial setup, configuration, and go-live of integrations. Example: £4,500 for BigChange-Civica Cx integration.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Ferrio sells Ferrio Connect, a proprietary no-code/low-code integration platform purpose-built for the Facilities Management industry. The platform enables FM companies to build two-way integrations between field service management software (BigChange, Joblogic, Simpro) and client CAFM/PMS systems, automating job creation, scheduling, status updates, quotes, invoices and reporting. Ferrio also delivers pre-built integration modules and associated implementation services on a usage-based subscription model with one-off setup fees.

Product overview

Ferrio is a Field Service Management (FM) automation company offering a platform-plus-integrations architecture. The core product is Ferrio Connect, a proprietary low-code automation platform that provides no-code, drag-and-drop workflow building for integrations. This platform is then extended through pre-built integration modules for major FSM platforms (Simpro and Joblogic) and specific integration products like BigChange-Civica Cx. Integrations cover CAFM systems (ServiceChannel, Concerto, Vantify/Civica Cx/Verisae, Fixflo, Plentific, Ostara, Oneserve), finance/accounting platforms (Sage, Access Dimensions, Dynamics 365), and HR/ERP systems (iTrent, Agresso). The company specializes exclusively in FM industry automation, targeting facilities management companies looking to eliminate manual double-keying and automate scheduling, purchasing, inventory, and reporting workflows.

Differentiator

Problem solved

Functional benefit

Brands

• Ferrio Connect: A low-code automation platform that underpins business operations, enabling integrations between field service management software and CAFM/PMS systems.
• Ferrio Connect

Products and services

• Ferrio Connect Proprietary low-code/no-code automation platform that underpins Ferrio's integrations business. Provides a drag-and-drop workflow builder for building two-way integrations between field service management software and CAFM/PMS systems, with a modular architecture that delivers around 90% pre-built functionality configurable to customer requirements. Sold to FM companies on usage-based monthly subscriptions with one-off implementation fees.
• Simpro Integrations Suite of pre-built integration modules connecting the Simpro field service management platform with CAFM systems (ServiceChannel, Concerto, Vantify, Civica Cx, Fixflo, Plentific, Verisae, Ostara, Oneserve) and finance/accounting platforms (Dynamics 365, Access Dimensions, Sage). Automates two-way sync of jobs, scheduling, ETAs, notes, attachments, quotes and invoices.
• Joblogic Integrations Suite of pre-built integration modules connecting the Joblogic field service management platform with CAFM systems (ServiceChannel, Concerto, Vantify, Civica Cx, Fixflo, Plentific, Verisae, Ostara, Oneserve) and finance/accounting platforms (Dynamics 365, Access Dimensions, Sage). Automates two-way sync of jobs, scheduling, ETAs, notes, attachments, quotes and invoices.
• BigChange-Civica Cx Integration Productised two-way integration connecting BigChange job management with the Civica Cx housing management platform. Synchronises orders, job groups, appointments, visit outcomes, completion documents, order variations and invoices. Sold in tiered monthly subscriptions (S: up to 100 jobs/month, M: 500, L: 2,000, XL: unlimited) with a one-off implementation fee.

Quantifiable outcome

• 10,000+ hours saved per year per customer (Chigwell)
• +5 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• BigChangecoreTechnology or IntegrationBigChange, a job management software provider, recommends Ferrio to their customers needing integration solutions. Chigwell was recommended to Ferrio by BigChange. Ferrio has built a modular integration architecture specifically for BigChange integrations including BigChange-Civica Cx, BigChange-Dynamics 365, and BigChange-HomeMaster integrations.
• JoblogiccoreTechnology or IntegrationJoblogic is a Field Services Management (FSM) platform partner. Ferrio has built a comprehensive library of Joblogic integrations including Joblogic-ServiceChannel, Joblogic-Vantify, Joblogic-Concerto, Joblogic-Civica Cx, Joblogic-Fixflo, Joblogic-Plentific, Joblogic-Verisae, Joblogic-Ostara, and Joblogic-Oneserve, as well as finance integrations with Dynamics 365, Access Dimensions, and Sage.
• SimprocoreTechnology or IntegrationSimpro is a Field Services Management (FSM) platform partner with a comprehensive library of integrations including Simpro-ServiceChannel, Simpro-Concerto, Simpro-Vantify, Simpro-Plentific, Simpro-Civica Cx, Simpro-Fixflo, Simpro-Verisae, Simpro-Ostara, Simpro-Oneserve, and finance integrations with Dynamics 365, Access Dimensions, and Sage.
• Microsoft AzurecoreTechnology or IntegrationFerrio Connect is hosted exclusively in Microsoft Azure UK South data centers, leveraging Azure's world-class infrastructure including physical security, network protection, and compliance with UK and EU data regulations.
• Crown Commercial ServiceflagshipOthersFerrio is a named supplier on Crown Commercial Service's G-Cloud 14 agreement, enabling them to provide integration services to UK government bodies and public sector organizations.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Workato: Enterprise iPaaS platform offering workflow automation and app integrations across thousands of SaaS apps. Overlaps with Ferrio Connect's core iPaaS capability but as a horizontal, general-purpose platform rather than FM-specialized.
• MuleSoft (Salesforce): Enterprise iPaaS and API integration platform acquired by Salesforce. Targets large enterprises with deep systems integration needs; overlaps with Ferrio Connect's two-way sync and API-based integration model but at much higher price points and longer deployment cycles.
• Boomi: Enterprise iPaaS platform with pre-built connectors and workflow automation. Competes for the same integration-and-automation wallet share as Ferrio, especially among mid-market and enterprise customers exploring self-service integration.
• Make (Integromat): Visual automation / iPaaS platform with a no-code scenario builder. Closest architectural analog to Ferrio Connect's drag-and-drop workflow builder, but horizontal and used by individual/small-team automators rather than FM-specialized enterprises.
• ServiceNow IntegrationHub: Integration and workflow automation layer within the ServiceNow platform, often used for ITSM, FSM, and HR service delivery. Competes with Ferrio Connect in the field-service-and-operations integration space, especially for enterprise customers already on ServiceNow.

Direct peers

• Tray.io: Enterprise iPaaS platform with a low-code workflow builder and broad integration library. Direct architectural peer to Ferrio Connect; competes for the same customer workflow automation budget, though Tray is horizontal rather than FM-vertical.
• SnapLogic: Enterprise integration platform with a visual, low-code interface and pre-built 'Snaps' for common enterprise systems. Direct architectural peer to Ferrio Connect with similar target customers in the enterprise integration space.
• Patchworks: UK-based iPaaS specialist offering pre-built integrations across e-commerce, ERP, and operational systems. Closest geographic and scale peer to Ferrio, also serving UK-based mid-market companies with vertical-leaning integration templates.
• Cyclr: UK-based embedded iPaaS platform that allows SaaS companies to offer integrations to their own customers. Architecturally similar to Ferrio Connect with a drag-and-drop workflow builder; serves a comparable UK mid-market customer base.

Emerging players

• n8n: Open-source workflow automation platform with a no-code/low-code interface and 400+ pre-built integrations. Increasingly adopted by technical teams as an alternative to commercial iPaaS; competes with Ferrio Connect for self-serve technical buyers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ferrio