Ricoh Spain IT Services
- Company typePublic
- Founded1936
- HeadquartersSevilla, Spain
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
Ricoh Spain IT Services firmographics
Firmographics- Name
- Ricoh Spain IT Services
- Legal name
- Ricoh España
- Website
- https://ricoh.es
- Company type
- Public
- Founded year
- 1936
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Ricoh Spain IT Services industry classification
Industry- Product category
- Digital Workplace and Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Computer & Office Equipment (3570)
- akta.pro primary industry
- Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)
- akta.pro secondary industries
- Hybrid Work Enablement & Desk/Room Booking Operations (BPABAFAH), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK), Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)
Keywords
Where Ricoh Spain IT Services is headquartered
LocationHeadquarters
- HQ city
- Sevilla
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
Ricoh Spain IT Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed Services and IT Outsourcing: Comprehensive IT managed services including IT Total Care (Managed, Co-Managed, Flex models), infrastructure management, and operational support with 24/7 coverage.
- Hardware Sales: Sale of office printers, multifunctionals, production printers, interactive displays, scanners, and related office equipment and supplies.
- Managed Print Services: Managed print services including print infrastructure outsourcing, cloud printing, and print room management with subscription-based service models.
- Professional Services and Consulting: Consulting services for digital transformation, process automation design, cybersecurity assessments, and AI implementation.
- Software and Platform Subscriptions: Subscription-based access to RICOH Spaces platform, cloud management tools, and workplace experience software.
- B2B E-commerce: Online procurement platform (Ricoh eShop) enabling businesses to purchase IT equipment and office supplies with account credit facilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Ricoh eShop - Free Registration |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
Ricoh Spain IT Services product offering
Product offeringCore offering
Ricoh Spain IT Services delivers integrated digital workplace solutions combining proprietary workplace, meeting, and locker platforms with managed IT services, cloud infrastructure, and cybersecurity. Core offerings include RICOH Spaces (workplace experience management), RICOH Meeting Spaces (hybrid collaboration), RICOH Smart Lockers (asset management), Managed Print Services, IT Total Care, Cybersecurity (MDR, SOC, pentesting), Infrastructure & AI, and Business Process Outsourcing, complemented by the Ricoh eShop B2B procurement platform and a hardware portfolio spanning office and production printers, MFDs, and interactive whiteboards.
Product overview
Ricoh Spain IT Services offers a comprehensive portfolio of digital workplace solutions organized as a platform-plus-modules architecture. The core offerings include RICOH Spaces (cloud-based workplace management platform), RICOH Meeting Spaces (meeting room solutions), RICOH Smart Lockers (intelligent asset management), and Managed Print Services (print infrastructure). These are complemented by AI-powered add-ons including Intelligent Document Processing (IDP), Robotic Process Automation (RPA), and Workflow Management Applications powered by DocuWare. The cybersecurity portfolio features Ciberseguridad Integral, IT Total Care (with Managed, Co-Managed, and Flex models), and Infrastructure and AI services including Private/Sovereign AI Platform. Hardware offerings span office printers and multifunctional devices, production printers (sheet-fed, continuous inkjet, wide format), interactive whiteboards, scanners, and digital cameras. The ecosystem is tied together through the Ricoh eShop B2B platform and supported by services including Business Process Outsourcing, security audits, pentesting, and Carbon Balanced Service for sustainability.
Differentiator
Problem solved
Functional benefit
Brands
- RICOH Spaces: Cloud-based workplace experience management platform for desk booking, room reservations, visitor management, and space analytics.
- RICOH Smart Lockers
- RICOH Meeting Spaces
- RICOH Carbon Balanced Service
Products and services
- RICOH Spaces Cloud-based workplace experience management platform enabling desk booking, room reservations, visitor management, digital signage, service requests, and IoT occupancy sensor analytics for hybrid work optimization, designed for organizations running hybrid workplaces.
- RICOH Meeting Spaces Hybrid meeting room solutions offered in five configurations (Focus, Huddle, Executive, Executive+, Board Room) compatible with Microsoft Teams and Zoom, featuring AI-powered video and audio, aimed at organizations modernizing collaboration spaces.
- RICOH Smart Lockers Intelligent IT asset management lockers with RFID and PIN authentication, cloud-based management, and 24/7 self-service access for IT equipment distribution and returns, targeted at enterprises managing distributed device fleets.
- Managed Print Services Full-service print infrastructure management covering office printing, cloud printing, on-demand printing, and print room operations, including strategy, design, transformation, and governance, aimed at organizations seeking to outsource print environments.
- Ciberseguridad Integral (Comprehensive Cybersecurity) Comprehensive 360-degree cybersecurity protection offering including risk management, data protection, cyber resilience, security assessments, pentesting, MDR, and 24x7 SOC/CSIRT services, designed for Spanish and EMEA organizations facing advanced threats.
- IT Total Care Flexible managed IT services delivered under three models: Managed (full outsourcing with AIOps), Co-Managed (shared operations), and Flex (on-demand specialist resources), aimed at organizations outsourcing or augmenting IT operations.
- Infrastructure and AI Platform Hybrid and multi-cloud infrastructure platform with advanced computing, intelligent storage, data protection, connectivity, virtualization, AIOps, and integrated AI capabilities for organizations modernizing their IT backbone.
- Ricoh eShop B2B online procurement platform offering IT and office products from Ricoh and third-party brands with credit lines, account management, and order tracking, designed for businesses streamlining equipment purchases.
- Business Process Outsourcing Outsourcing services for repetitive business processes including invoice automation, mailroom management, document printing, scanning and digitization, and omnichannel communications, targeted at organizations seeking to offload transactional operations.
- Carbon Balanced Service Carbon footprint compensation service for print infrastructure, using EcoLeaf carbon declaration data to purchase certified carbon credits supporting climate action projects, designed for organizations pursuing ESG and sustainability goals.
- DocuWare Cloud-based document management and workflow automation platform providing intelligent archiving, content management, and business process optimization, targeted at organizations seeking to digitize document-centric workflows.
- Office Printers and Multifunctional Devices Multifunctional devices and single-function office printers with sustainable, energy-efficient technology for organizations of all sizes, sold through Ricoh's direct and distributor channels.
- Production Printers Industrial and commercial printing solutions including sheet-fed, continuous-feed inkjet, and wide-format printers for high-volume production printing environments, aimed at commercial print service providers.
- Interactive Whiteboards Interactive display screens designed for collaborative meetings, presentations, and training, sold to organizations adopting interactive meeting room and classroom experiences.
- Scanners Document scanning devices for digital conversion, digitization, and processing of paper-based information, marketed through the Ricoh/PFU EMEA brand.
- Digital Cameras Photography equipment for personal and professional use marketed under the Ricoh Imaging brand through the dedicated European site.
- Supplies and Consumables Original Ricoh ink, toner, paper, and replacement parts needed to maintain Ricoh equipment performance, sold directly and through Ricoh eShop.
Quantifiable outcome
- 95% of large enterprise clients report increased efficiency and productivity
- +5 more outcomes
Companies that use Ricoh Spain IT Services
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles3 records
Ricoh Spain IT Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability13 records
Feature5 records
Ricoh Spain IT Services partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and supporting.
- LogitechcoreTechnology partnership for RICOH Meeting Spaces. Ricoh became the first Authorized Services Partner of Logitech in Spain (2026), providing meeting room solutions with Logitech video conferencing equipment including cameras, microphones, and room systems.
- JabracoreTechnology partner for audio equipment in RICOH Meeting Spaces solutions, providing professional headsets and speakerphones for hybrid meeting environments.
- LGcoreTechnology partner providing display and screen solutions for RICOH Meeting Spaces meeting room configurations across various room sizes.
- Trend MicrocoreStrategic cybersecurity partnership providing advanced threat protection. Ricoh and TrendAI reinforced their partnership in 2026 to protect businesses in the AI era, combining managed cybersecurity services with Trend Micro's security solutions.
- BullWallsupportingCybersecurity technology partner included in managed security services offering, particularly for ransomware protection solutions.
- DocuWarecoreStrategic software partnership providing document management solutions. Ricoh implements DocuWare for intelligent document management, workflow automation, and cloud-based document processing across customer deployments.
- ServiceNowcoreIT Service Management integration enabling automated workflows between smart lockers and IT ticketing systems, streamlining asset management and service request processes.
- Top DesksupportingITSM platform integration for automated workflow synchronization with smart locker asset management solutions.
- Anthesis B.V.coreClimate partner for Carbon Balanced Service, providing certified carbon credits and climate action project management. Credits are certified under Gold Standard or Verified Carbon Standard (VCS).
- Climate Neutral GroupsupportingClimate action project executor for carbon offset initiatives, particularly for wind energy projects bringing clean energy to rural communities in India.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Ricoh Spain IT Services competitors and assessment
Company assessmentDirect peers
- Computacenter: Computacenter is a direct peer in enterprise IT infrastructure, managed services, and workplace technology across the UK and EMEA. They compete with Ricoh's IT Total Care and infrastructure offerings for large enterprise IT outsourcing contracts in regulated industries.
- DXC Technology: DXC Technology is a direct peer competing with Ricoh's managed services, IT outsourcing, and digital workplace offerings for large enterprises. They have significant presence in Spain and offer similar managed IT, cloud, and workplace transformation services.
- Konica Minolta: Konica Minolta is a direct peer — a Japanese-headquartered print and imaging company that has similarly expanded into managed IT services, workplace solutions, and document management. They compete directly with Ricoh in office printing, managed print services, and digital workplace offerings across the Spanish and European enterprise markets.
- Logicalis: Logicalis is a direct peer — an international IT solutions and managed services provider with strong presence in Spain and EMEA. They compete with Ricoh on hybrid IT infrastructure, cloud, cybersecurity, and managed services for mid-market and enterprise customers.
- Xerox: Xerox is the closest direct peer to Ricoh España — both are legacy print hardware manufacturers that have pivoted to managed print services, digital workplace, and document management. Xerox offers managed document services, IT services, and workplace solutions, competing head-to-head with Ricoh in the same enterprise accounts in Spain and across EMEA.
- Canon España: Canon is a direct peer competing in the same office printing, multifunction devices, production print, and managed print services segments as Ricoh in Spain. Both companies share enterprise customers, channel partners, and the same digital transformation narrative around print and document workflows.
Broad incumbents
- Capgemini: Capgemini is a broad incumbent — a global IT services leader with significant Spanish operations. They compete with Ricoh on digital transformation, managed services, cloud, and workplace services for large enterprise accounts, though at much larger scale and broader scope.
- Accenture Spain: Accenture is a broad incumbent competing with Ricoh on enterprise consulting, digital transformation, managed services, and AI implementation. Their Spain practice targets the same large enterprise accounts for digital workplace and process automation engagements.
- HP España: HP is a broad incumbent that competes with Ricoh across the full office technology stack — printers, MFDs, managed print services, and increasingly workstations and computing hardware. HP's larger scale and brand recognition in Spain make it a key competitor for enterprise hardware and print contracts.
Emerging players
- Envoy: Envoy is an emerging player in workplace experience management — competing specifically with RICOH Spaces on desk booking, room reservations, and visitor management. As a venture-backed pure-play, Envoy offers faster product velocity and modern UX, posing a competitive threat in the software layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Ricoh Spain IT Services social profiles
Digital presenceRicoh Spain IT Services compliance and trust
Trust signalCompliance2 records
Ricoh Spain IT Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ricoh Spain IT Services leadership team
Management profileNumber of profiles
Profiles2 records
Ricoh Spain IT Services subsidiaries and ownership
Company hierarchySubsidiaries4 records
Ricoh Spain IT Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ricoh Spain IT Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ricoh Spain IT Services
What does Ricoh Spain IT Services do?
Ricoh Spain IT Services delivers integrated digital workplace solutions combining proprietary workplace, meeting, and locker platforms with managed IT services, cloud infrastructure, and cybersecurity. Core offerings include RICOH Spaces (workplace experience management), RICOH Meeting Spaces (hybrid collaboration), RICOH Smart Lockers (asset management), Managed Print Services, IT Total Care, Cybersecurity (MDR, SOC, pentesting), Infrastructure & AI, and Business Process Outsourcing, complemented by the Ricoh eShop B2B procurement platform and a hardware portfolio spanning office and production printers, MFDs, and interactive whiteboards.
Is Ricoh Spain IT Services a public or private company?
Ricoh Spain IT Services is a public company. It is classified as corporate owned and is currently operating.
When was Ricoh Spain IT Services founded?
Ricoh Spain IT Services was founded in 1936. It employs 5,001 to 10,000 people.
Where is Ricoh Spain IT Services based?
Ricoh Spain IT Services is headquartered in Sevilla, Spain, in the Europe region.
How does Ricoh Spain IT Services make money?
Six revenue lines are on record. Managed Services and IT Outsourcing is the primary driver. The others are hardware Sales, managed Print Services, professional Services and Consulting, software and Platform Subscriptions and B2B E-commerce.
Who are Ricoh Spain IT Services's main competitors?
Direct peers on record are Computacenter, DXC Technology, Konica Minolta, Logicalis, Xerox and Canon España. Broad incumbents are Capgemini, Accenture Spain and HP España. Envoy is listed as an emerging player.
Does Ricoh Spain IT Services have an API?
No public API is recorded for Ricoh Spain IT Services.
What industry is Ricoh Spain IT Services in?
Ricoh Spain IT Services's product category is Digital Workplace and Managed IT Services. Its primary akta.pro industry code is IMAIALAK, Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison), with a secondary code of BPABAFAH, Hybrid Work Enablement & Desk/Room Booking Operations. Its NAICS code is 541512 and its SIC code is 7373.