InterWeave Smart Solutions
InterWeave Smart Solutions is a privately held SaaS provider of a CRM-ERP integration platform connecting Salesforce and Creatio to Sage, QuickBooks, Microsoft Dynamics, 48+ payment processors, and eCommerce systems, with AI-governed automation targeting mid-market businesses globally.
- Company typePrivate
- Founded2003
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What InterWeave Smart Solutions does
InterWeave Smart Solutions (legal entity Integration Technologies, Inc., founded 2001, headquartered in New York) is a privately held SaaS provider of a CRM-ERP integration platform that connects Salesforce and Creatio CRM systems to Sage (Intacct, 100, X3, BusinessWorks), QuickBooks (Online and Desktop), Microsoft Dynamics 365, and 48+ payment processors, plus eCommerce platforms Magento 2 and Shopify. The SmartIntegration Platform is built on a hub-and-spoke architecture with 28 protocol-specific connectors addressing over 90% of known protocol standards, enabling real-time bidirectional data sync with sub-5-second latency and a 99.9% uptime SLA. Since 2003 the company has completed more than 8,000 customer-specific configurations and delivers 100+ integrations, with 18 production servers monitored (13 Salesforce UVS, 5 Creatio THV). The platform is governed by no-code configuration so business users can deploy without developer resources.
Core technology components include the SmartIntegration Hub (central integration engine), SmartAgents (AI-powered automation for field mapping, validation, error correction, and self-healing), AI SmartFlows, SmartPortal (branded customer self-service), and the Integration Engine plus APIs & Connectors layer. The company sells annual SaaS subscriptions organized into Editions (Financial Services Integration, Payment Integration, Multi-Cloud Integration) with add-ons including Managed Hosting, Smart+ Support, Smart+ Success Plan, and access to Financial Advisors. Pricing is quote-based and not publicly disclosed, with special discounted Editions available for nonprofit, education, and philanthropy organizations.
Go-to-market combines direct enterprise sales (Request a Demo CTAs, dedicated Technical Specialists per customer, SmartTracks 12-step onboarding) with a multi-tier partner program (Global Partners, Consulting Partners, Application Hosting Partners, Accounting Services Partners, Merchant Services Partners) and an InterWeave Exchange marketplace. Demand generation runs through an in-house Resource Center (35+ videos, 8 eBooks), InterWeave Academy (six certification courses), and active social channels. The company serves mid-market and enterprise customers across at least nine verticals including financial services, healthcare, manufacturing, insurance, nonprofit, education, payments, franchise, and eCommerce, with 11-50 employees and operations in North America, Europe, and Australia.
InterWeave Smart Solutions firmographics
Firmographics- Name
- InterWeave Smart Solutions
- Legal name
- Integration Technologies, Inc.
- Website
- https://interweave.biz
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- InterWeave Smart Solutions is a privately held SaaS provider of a CRM-ERP integration platform connecting Salesforce and Creatio to Sage, QuickBooks, Microsoft Dynamics, 48+ payment processors, and eCommerce systems, with AI-governed automation targeting mid-market businesses globally.
- Ownership category
- akta.pro rank
InterWeave Smart Solutions industry classification
Industry- Product category
- CRM/ERP Integration Software
- NAICS
- Software Publishers (513210), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
- akta.pro secondary industry
- Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH)
Keywords
Where InterWeave Smart Solutions is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
InterWeave Smart Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Annual SaaS Subscription — Editions: Customers purchase annual subscriptions organized into Editions (functionality bundles): Financial Services Integration, Payment Integration, and Multi-Cloud Integration. Each Edition bundles the most popular features. There is no charge to access the current state of the Edition as part of the subscription.
- Add-on Extensions: Customers can extend their SmartIntegration Platform with add-ons to get exactly what their business needs. Add-ons have different tiers of functionality similar to how Editions have varying levels of functionality. Add-ons include Managed Hosting, Smart+ Support, access to Financial Advisors, and more.
- Professional Services: Smart+ Support and Smart+ Success Plan programs providing 24/7 support, training, and 100+ solution administration services. Consulting engagement via InterWeave Consult for hands-on implementation support.
- Specialized Sector Pricing: For organisations in nonprofit, education, or philanthropy sectors, InterWeave offers discounts and has a special Edition designed for these organisations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Financial Services Integration Edition — CRM to ERP and accounting system integration with field-level mapping and multi-entity support |
| Subscription | Annual | Payment Integration Edition — CRM to 48+ merchant service providers with real-time, scheduled, and recurring payment processing |
| Subscription | Annual | Multi-Cloud Integration Edition — Connect CRM with any cloud, application, data, or enterprise solution across any device |
| Subscription | Annual | Add-ons — Managed Hosting, Smart+ Support, access to Financial Advisors, and additional feature extensions |
| Subscription | Annual | Nonprofit/Education/Philanthropy Special Edition |
| Subscription | Annual | Smart+ Support — Success resources, support, and training program |
| Subscription | Annual | Smart+ Success Plan — Full solution administration services with certified experts |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
InterWeave Smart Solutions product offering
Product offeringCore offering
InterWeave Smart Solutions sells a SaaS-based SmartIntegration Platform that connects CRM systems (Salesforce, Creatio) with ERP/financial systems (Sage, QuickBooks, Microsoft Dynamics), 48+ payment processors, and eCommerce platforms (Magento, Shopify). The platform provides real-time bidirectional data sync, AI-governed automation via SmartAgents for field mapping and error correction, no-code configuration, and prebuilt industry accelerators for sectors such as financial services, manufacturing, healthcare, nonprofit, education, and insurance.
Product overview
InterWeave Smart Solutions is a CRM-ERP integration platform offering a unified SmartIntegration Platform architecture combining the SmartIntegration Hub (AI-governed integration engine), SmartAgents (AI automation), AI SmartFlows (workflow automation), SmartPortal (customer portal), Integration Engine (28+ protocol connectors), APIs & Connectors (100+ prebuilt integrations), and Security & Compliance modules. The platform supports Salesforce and Creatio CRM integration with QuickBooks, Sage (Intacct, 100, X3, BusinessWorks), and Microsoft Dynamics 365 ERP systems, plus 48+ payment processors (Nuvei, Stripe, First Data, Authorize.net, PayPal, Moneris, Chase) and eCommerce platforms (Magento 2, Shopify). Industry-specific solutions include Financial, Healthcare, Manufacturing, Nonprofit, Education, Insurance, and Sports automation verticals. Professional services include SmartTracks (guided implementation), SmartSupport (12-step onboarding), Smart+ Support and Smart+ Success Plan (managed services), and InterWeave Academy (6 training courses).
Differentiator
Problem solved
Functional benefit
Brands
- SmartIntegration Hub: The core integration engine connecting CRM, ERP, payments, and eCommerce systems with real-time bidirectional sync.
- SmartAgents
- SmartPortal
- SmartTracks Program
- InterWeave Academy
- InterWeave Exchange
- SmartSupport
Products and services
- SmartIntegration Hub Central AI-governed integration engine connecting CRM, ERP, payments, and eCommerce systems with real-time bidirectional sync, built-in deduplication, and full audit trails. Sub-5-second sync latency and 99.9% uptime SLA.
- SmartAgents AI-powered automation agents that automate field mapping, data validation, error correction, and exception handling for integrations with auto-mapping, validation, self-healing, and human-in-the-loop capabilities.
- AI SmartFlows AI-governed workflow automation for CRM-ERP integration connecting Salesforce, Creatio, Intuit, Sage, and Microsoft 365 with specialized AI agents.
- SmartPortal Branded customer self-service portal giving clients real-time access to orders, invoices, payments, and account data integrated directly from CRM and ERP systems.
- Integration Engine The technical integration engine supporting 28 Protocol-Specific Connectors addressing over 90% of known protocol standards, connecting cloud and on-premises applications via REST and SOAP APIs.
- APIs & Connectors Prebuilt connectors for Salesforce, Sage, QuickBooks, MS Dynamics, and 48+ payment processors enabling rapid integration deployment without custom development.
- InterWeave Financial Automation Prebuilt integration and workflow frameworks for financial operations - AR, invoicing, payments, and reporting integrated with CRM.
- InterWeave Manufacturing Automation Prebuilt integration and automation connecting CRM, ERP, inventory, and fulfillment for manufacturing operations.
- InterWeave Nonprofit Automation Prebuilt integration frameworks for CRM, accounting, and payments connecting donor management with financial operations.
- InterWeave Payments Automation Prebuilt integration frameworks for CRM, billing and payment processing - 48+ processors, subscriptions, and chargeback automation.
- InterWeave Insurance Automation Prebuilt integration and workflow frameworks for CRM, policy, and financial systems across insurance carriers and agencies.
- InterWeave Education Automation Prebuilt integration frameworks for student, financial and CRM systems - connecting enrollment, billing, and operations.
- InterWeave Sports Automation Prebuilt integration solutions for sports organizations including Salesforce LeagueApps and MindBody integrations.
- Advanced Inventory Real-time inventory sync across CRM, ERP, and eCommerce systems - on-hand quantities, ATP dates, and warehouse data surfaced directly in CRM.
- SmartTracks Program Guided implementation tracks for CRM, financial, and payments integrations - structured onboarding, configuration support, and ongoing optimization aligned to industry.
- Smart+ Support 24/7 toll-free phone and online support with 1-hour critical response, best practices programs, unlimited training courses, and error troubleshooting.
- Smart+ Success Plan Full managed administration service including 100+ solution and administration services, certified expert team access, and configuration updates managed by InterWeave team.
- InterWeave Academy Training platform with 6 structured courses from prerequisites to certification, AI-augmented learning, and industry-recognized LinkedIn badges.
- CloudConnect Cloud integration solution connecting CRM with cloud applications, data, enterprise solutions, and other clouds for hybrid cloud environments.
- Database Gateway Database integration solution connecting CRM to enterprise databases with configurable field mapping and real-time synchronization.
- InterWeave Sales Tax Solution for CRM Sales tax automation solution for CRM integrated with financial applications.
Quantifiable outcome
- Deploy in days, not months — SmartTracks guided onboarding methodology
- +7 more outcomes
Companies that use InterWeave Smart Solutions
Customer profileSegments10 records
Ideal customer profiles9 records
InterWeave Smart Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability8 records
Feature11 records
InterWeave Smart Solutions partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core and minor.
- Run PaymentscoreRun Payments is listed as a Global Partner of InterWeave. The partnership enables payment processing integration as part of the InterWeave SmartIntegration Platform, providing customers with payment gateway connectivity options.
- SUMMIT HostingcoreSUMMIT Hosting is listed as a Global Partner, providing hosting infrastructure support for InterWeave customers requiring cloud or on-premises deployment options.
- Trapp TechnologycoreTrapp Technology is listed as a Global Partner providing technology integration services supporting InterWeave platform deployments.
- NOOBEH Cloud ServicescoreNOOBEH Cloud Services is listed as a Global Partner providing cloud infrastructure and services for InterWeave integration deployments.
- Varo TeamcoreVaro Team is listed as a Global Partner providing integration services and reselling InterWeave solutions to end customers.
- P&G Accounting SolutionscoreP&G Accounting Solutions is listed as a Global Partner providing accounting-focused implementation and consulting services for InterWeave deployments.
- TechForce ServicescoreTechForce Services is listed as a Salesforce Consulting Partner within the InterWeave partner ecosystem, providing implementation and consulting services for Salesforce CRM integrations.
- PaygrationcorePaygration is listed as a Salesforce Consulting Partner providing implementation services for InterWeave Salesforce integrations with payment processing capabilities.
- 360 Degree Cloudcore360 Degree Cloud is listed as a Salesforce Consulting Partner providing cloud integration implementation services for InterWeave CRM deployments.
- GalvintechcoreGalvintech is listed as a Salesforce Consulting Partner providing integration and technology consulting services for InterWeave deployments.
- Strategic GrowthcoreStrategic Growth is listed as a Salesforce Consulting Partner focused on growth-oriented CRM integration implementations via InterWeave.
- Blue EnginecoreBlue Engine is listed as a Salesforce Consulting Partner providing technology integration and consulting services for InterWeave platform deployments.
- Format14 CRMminorFormat14 CRM is listed as a Consulting Partner providing CRM-focused integration consulting services.
- LEDGER BookkeepingminorLEDGER Bookkeeping is listed as an Accounting Services Partner providing bookkeeping-focused consulting and integration support for InterWeave financial integrations.
- myCPEminormyCPE is listed as an Accounting Partner providing continuing education accounting services in partnership with InterWeave.
- StripecoreStripe is listed among the 48+ payment processors supported by InterWeave's Payment Integration, enabling real-time, scheduled, and recurring payment processing from CRM.
- ShopifycoreShopify is listed among supported eCommerce platforms in InterWeave's eCommerce integration, synchronising inventory, sales, customer, and billing data with financial applications.
- MagentocoreMagento 2 is listed among supported eCommerce platforms in InterWeave's eCommerce integration solution.
- NuveicoreNuvei is listed as one of the 48+ payment processors integrated with the InterWeave platform, enabling payment processing across CRM-connected payment flows.
- SagecoreSage is a primary financial system integrated by InterWeave — supporting Sage Intacct, Sage 100, Sage X3, and Sage BusinessWorks with bidirectional sync to Salesforce and Creatio CRM.
- QuickBookscoreQuickBooks (Online and Desktop) is a primary financial system integrated by InterWeave — with dedicated connectors for both QuickBooks Online and QuickBooks Desktop ERP.
- Microsoft Dynamics 365coreMicrosoft Dynamics 365 (Business Central and Enterprise) is integrated by InterWeave as a primary ERP/financial system, with bidirectional sync to Salesforce and Creatio.
- SalesforcecoreSalesforce is InterWeave's primary CRM platform — a Salesforce Integration Partner since 2006. InterWeave offers prebuilt connectors for Salesforce Financial Integration, Payment Integration, Customer Portal, eCommerce, and Multi-Cloud solutions.
- CreatiocoreCreatio is InterWeave's second primary CRM platform with prebuilt connectors for Financial Integration, Payment Integration, Customer Portal, eCommerce, and Multi-Cloud solutions.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
InterWeave Smart Solutions competitors and assessment
Company assessmentDirect peers
- Workato: Workato is an enterprise integration and automation platform combining iPaaS with workflow automation and AI agents. Direct competitor to InterWeave's SmartAgents/AI SmartFlows automation layer; mid-market and enterprise go-to-market overlap.
- Jitterbit: Jitterbit provides iPaaS solutions for SaaS, ERP, CRM, and EDI integration, with Harmony platform spanning API and integration. Direct competitor with similar mid-market and enterprise integration focus; older, larger-scale peer.
- DBSync: DBSync is an integration platform focused on CRM-ERP and accounting system synchronization (Salesforce, QuickBooks, Sage, MS Dynamics, NetSuite). Niche mid-market peer with very similar connector coverage and ERP/customer base.
- Celigo: Celigo is an iPaaS vendor specialized in ERP and finance system integrations (NetSuite, Sage Intacct, QuickBooks, Salesforce), with prebuilt integrations and an integrator.io platform. Closely mirrors InterWeave's mid-market CRM-ERP + finance integration focus.
- Tray.io: Tray.io is a unified automation and iPaaS platform targeting enterprise integration and workflow use cases with an AI builder. Direct competitor in enterprise integration automation with comparable AI-augmented capabilities emerging.
- Boomi: Boomi is a leading iPaaS platform for cloud-to-cloud, SaaS, and on-premises system integration, with strong ERP/CRM connector coverage. Direct competitor to InterWeave in CRM-ERP and SaaS-to-finance integration, with broader scale and an owned-agentic AI roadmap.
Emerging players
- Zapier: Zapier is a long-established no-code automation platform connecting thousands of SaaS apps with workflow triggers. Overlaps with InterWeave on no-code integration but operates at the SMB/long-tail end of the market rather than mid-market ERP depth.
Broad incumbents
- MuleSoft: MuleSoft (acquired by Salesforce) is the dominant enterprise iPaaS/API management platform, offering deep CRM-to-ERP connectivity and a wide developer ecosystem. Directly comparable to InterWeave's CRM-ERP integration focus but at vastly larger scale with broader enterprise reach.
- Zoho Flow / Zoho Creator: Zoho offers a broad low-code integration platform (Zoho Flow) and CRM/ERP suite, addressing CRM-ERP automation for SMB and mid-market. Indirectly comparable as a broader-suite incumbent vs. InterWeave's specialist integration approach.
Regional players
- Magnific Software: Magnific Software offers CRM-ERP integration solutions for Salesforce and other CRMs with QuickBooks/Sage connectors, similar to InterWeave. Smaller-scale, overlapping US-focused competitor in the same niche.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
InterWeave Smart Solutions social profiles
Digital presenceInterWeave Smart Solutions compliance and trust
Trust signalCompliance1 record
InterWeave Smart Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
InterWeave Smart Solutions leadership team
Management profileNumber of profiles
Profiles2 records
InterWeave Smart Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InterWeave Smart Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InterWeave Smart Solutions
What does InterWeave Smart Solutions do?
InterWeave Smart Solutions sells a SaaS-based SmartIntegration Platform that connects CRM systems (Salesforce, Creatio) with ERP/financial systems (Sage, QuickBooks, Microsoft Dynamics), 48+ payment processors, and eCommerce platforms (Magento, Shopify). The platform provides real-time bidirectional data sync, AI-governed automation via SmartAgents for field mapping and error correction, no-code configuration, and prebuilt industry accelerators for sectors such as financial services, manufacturing, healthcare, nonprofit, education, and insurance.
Is InterWeave Smart Solutions a public or private company?
InterWeave Smart Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was InterWeave Smart Solutions founded?
InterWeave Smart Solutions was founded in 2003. It employs 11 to 50 people.
Where is InterWeave Smart Solutions based?
InterWeave Smart Solutions is headquartered in New York, United States, in the North America region.
How does InterWeave Smart Solutions make money?
Four revenue lines are on record. Annual SaaS Subscription — Editions are the primary driver. The others are add-on Extensions, professional Services and specialized Sector Pricing.
Who are InterWeave Smart Solutions's main competitors?
Direct peers on record are Workato, Jitterbit, DBSync, Celigo, Tray.io and Boomi. Zapier is listed as an emerging player. Broad incumbents are MuleSoft and Zoho Flow / Zoho Creator. Magnific Software is listed as a regional player.
Does InterWeave Smart Solutions have an API?
Yes. InterWeave offers 28 Protocol-Specific Connectors addressing over 90% of known Protocol standards. The platform integrates with any application or data entity that has an API. For CRM partners, REST and SOAP protocols are common and have been developed and extended over many years of real-world deployments. Developer documentation is at help.interweave.biz/documentation.
What industry is InterWeave Smart Solutions in?
InterWeave Smart Solutions's product category is CRM/ERP Integration Software. Its primary akta.pro industry code is HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management), with a secondary code of HDAEANAH, Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs). Its NAICS code is 513210 and its SIC code is 7373.