Connected Technologies

What Connected Technologies does

Connected Technologies, LLC is a managed IT services provider founded in 1997 and headquartered in Watkinsville (Athens), Georgia, operating as a privately held LLC under founder/CEO Ren Buckland. The company delivers enterprise-grade IT practices and solutions primarily to small and medium-sized businesses in Northeast Georgia, while also serving student housing / multi-dwelling unit (MDU) properties, large community organizations such as churches, and specialized verticals including healthcare, legal, and manufacturing. Its core offering is 24/7/365 proactive monitoring and maintenance covering servers, network infrastructure, workstations, and mobile devices, complemented by IT security (network security, content filtering, spam protection, email encryption, access control), cloud computing (hosted Exchange, virtualization, backup and file sharing), business communications (VoIP, mobile device management, conferencing, digital signage), and dedicated MDU Technologies including access control, A/V, high-speed internet/wireless, and ERRCS consulting/design.

The company runs a sales-led go-to-market combining direct outreach, an active referral program, and website-driven lead capture (free consultation CTAs and a managed-IT whitepaper), supported by a phone-based help desk, email ticketing, and a client portal. Revenue is generated through hourly billing at $85-$165 (billed in six-minute increments), fixed-fee monthly retainers providing unlimited phone support, hardware resale as an Official Dell Dealer, Microsoft Partner Network solutions, and managed-service offerings including the recently launched Cellular as a Service (CaaS) delivered with Nextivity Cel-Fi Quatra 4000c hardware and NextInvest financing. Notable technical specializations include cellular DAS/booster installations with 15+ years of experience and full-stack MDU technology deployments featuring fiber optic backbones, Wi-Fi 6, Bluetooth-based access control, overhead audio, and Emergency Responder Communication Enhancement Systems (ERCES).

The customer base spans long-tail SMBs with multi-year retention (e.g., a construction company client exceeding 10 years and engineering and professional services accounts) to enterprise-scale deployments such as the simultaneous rollout of technology infrastructure across three Landmark Properties student housing communities in Oregon and Florida — a portfolio encompassing 115+ residential communities and 71,000 beds under management. The firm has no disclosed external funding, no parent company, and no public listing, indicating growth has been entirely organic under founder leadership.

Name

Connected Technologies

Legal name

Connected Technologies, LLC

Website

https://cntdtech.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Connected Technologies is a Georgia-based managed IT services provider founded in 1997, delivering 24/7 monitoring, security, cloud, communications, and specialized cellular and MDU technology solutions to SMBs, student housing operators, and large community organizations.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Telecommunications (517), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)

akta.pro secondary industries

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Small Business/SoHo Routers & Gateways (HDAFAIAH), Low-Voltage Wiring (Data/CAT6, Coax, Phone) (HSAOADAI)

Keywords

• Managed IT services
• IT consulting support
• Cloud computing services
• Network security solutions
• MDU technology deployments

Headquarters

HQ city

Athens

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. IT Consulting and Managed Services (Hourly Billing): Fee-based technology consulting billed in six-minute increments. Hourly rates range from $85 to $165. After hours, weekends, and holidays billed at 1.5x the regular rate. A retainer is typically required for engagements. Hardware requests over $500 may require prepayment.
2. Fixed-Fee Monthly Retainer: Fixed-fee engagement providing unlimited phone support Monday through Friday, 8:00 AM – 6:00 PM, at a consistent monthly rate. Excludes special projects such as new server installations or phone systems. Designed to provide predictable IT budgeting for clients.
3. Hardware Sales and Resale: Sale and resale of hardware including computers, networking equipment, Dell products, and specialized equipment such as cellular boosters. Hardware costing over $500 may require client prepayment.
4. Cellular as a Service (CaaS): Flexible monthly payment model for cellular booster installations, eliminating upfront capital expenditure for customers. Connected Technologies designs and installs the system while NextInvest provides financing, with monthly fees covering both technology and service.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Connected Technologies provides managed IT services, IT consulting, cloud computing, security, business communication, and infrastructure services to small and medium-sized businesses in Northeast Georgia. The company also delivers multi-dwelling unit (MDU) and student housing technology deployments, fiber/Wi-Fi 6 installations, and cellular booster/DAS solutions for large facilities. Services are delivered through hourly billing, fixed-fee monthly retainers, and recurring "Cellular as a Service" subscriptions.

Product overview

Connected Technologies is a managed IT services provider offering a comprehensive portfolio of technology solutions for small and medium-sized businesses, student housing communities, and multi-dwelling units. The core offering consists of Managed IT Services providing 24/7/365 proactive monitoring and maintenance, complemented by IT Security Services (network security, spam protection, email encryption), Cloud Computing Services (hosted Exchange, cloud backup), and Business Communication Services (VoIP, mobile device management, conferencing). The company also operates specialized divisions including MDU Technologies (access control, audio/video, wireless for multi-dwelling properties) and Infrastructure Services (fiber and cable deployment). Industry-specific solutions serve healthcare, legal, and manufacturing sectors. Add-on services include hardware repair, software services (Microsoft Office 365, FileCloud), virtualization solutions (VMware, Hyper-V), and help desk support. The company has developed specialized capabilities in cellular DAS and booster solutions for buildings and student housing technology deployments.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services 24/7/365 proactive monitoring, maintenance, IT consulting, comprehensive IT support, remote monitoring, IT vendor management, and co-managed IT for small and medium-sized businesses.
• IT Security Services Network security, content filtering, spam protection, email encryption, and access control solutions for SMB clients.
• Cloud Computing Services Cloud IT solutions, hosted Microsoft Exchange, hardware virtualization, and cloud backup and file sharing for business continuity.
• Business Communication Services VoIP, mobile solutions, fax server, conferencing, mobile device management, and digital signage for SMB clients.
• MDU Technologies Multi-dwelling unit technology services including access control, audio/video, high-speed internet and wireless, resident and student amenities, and ERRCS consulting and design for property developers and owners.
• Infrastructure Services Fiber and cable deployment, cable and low-voltage wiring, and fiber installation for property developers and owners.
• Industry-Specific IT Solutions
• Hardware Services Computer repair, cabling and wiring, wireless services, high-speed internet consulting, Dell hardware resale, and office relocation services.
• Software Services Microsoft Office 365 deployment, Microsoft Partner Network solutions, and FileCloud services for SMB clients.
• Help Desk Services Technical helpdesk support with ticket management, phone support, and remote support tool for issue resolution, available via client portal.
• Cellular DAS and Booster Solutions Cellular signal boosting and Distributed Antenna System (DAS) design and installation for businesses, government agencies, and community organizations, using Nextivity Cel-Fi Quatra 4000c systems.
• Student Housing Technology Solutions End-to-end technology deployment for student housing properties, including high-bandwidth internet, Wi-Fi 6, cable TV, access control, overhead audio, security cameras, cellular DAS, and ERCES.

Quantifiable outcome

• Small businesses save up to 80% on telephone communication expenses by switching to VoIP solutions.
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Five partnerships are on record, tiered notable, core and supporting.

• Bethlehem ChurchnotableOthers · 23 January 2025Bethlehem Church engaged Connected Technologies to design and install a cellular boosting solution at its new 316 campus, which faced significant signal challenges due to concrete construction. Connected Technologies paired the Nextivity Cel-Fi Quatra 4000c installation with NextInvest financing to meet the church's budget requirements.
• Landmark PropertiescoreStrategic or Co-development Partner · 31 December 2024Connected Technologies completed technology deployments for three Landmark Properties student housing communities — The Standard at Eugene (Oregon), The Metropolitan Tallahassee (Florida), and The Metropolitan Tampa (Florida). This partnership positions Connected Technologies as the preferred technology provider for Landmark Properties' portfolio, which includes over 115 residential communities with 71,000 beds under management.
• DellsupportingChannel Partner/ Reseller/ DistributorConnected Technologies operates as an Official Dell Dealer, reselling Dell hardware and technology products as part of its managed services and hardware services offerings.
• MicrosoftsupportingTechnology or IntegrationConnected Technologies is a member of the Microsoft Partner Network, providing Microsoft solutions including Microsoft Office 365 cloud-based productivity tools, Microsoft Hyper-V virtualization, and other Microsoft enterprise solutions to its clients.
• NextivitysupportingTechnology or IntegrationConnected Technologies uses Nextivity Cel-Fi Quatra 4000c systems for cellular booster installations. This is the primary technology platform for delivering cellular signal enhancement solutions to businesses, government agencies, and community organizations.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ntiva: Ntiva is a national managed IT services and cybersecurity provider focused on SMB and mid-market clients, offering managed IT, cloud, VoIP, and security services — directly comparable to Connected Technologies' core MSP offering and pricing model.
• Integris: Integris (formerly Soaring Technology) is a regional-to-national MSP delivering co-managed IT, cybersecurity, and cloud services to SMBs in the Eastern U.S., with a comparable portfolio and similar concentration on recurring managed services contracts.
• CMIT Solutions: CMIT Solutions operates a franchise model of managed IT and cybersecurity providers serving SMBs across the U.S., with a closely aligned service portfolio including managed IT, security, and compliance support for small business clients.
• CharTec: CharTec is a managed IT services provider delivering IT support, hosted VoIP, cloud, and BDR to SMBs, with a comparable mix of monthly retainer pricing and hourly consulting — directly overlapping with Connected Technologies' offerings.
• F12.net: F12.net is a Canadian managed IT and cybersecurity provider serving SMB and mid-market clients with managed services, cloud, and security offerings, providing a comparable services-led, recurring-revenue model to a small-business customer base.

Regional players

• SkyPort IT: SkyPort IT is a regional managed IT and VoIP provider serving SMBs in the Southeastern U.S., comparable in customer segment and service mix though operating in a different metro geography from Connected Technologies' Northeast Georgia base.

Broad incumbents

• Coretelligent: Coretelligent is a larger managed IT and cybersecurity services firm covering the Northeastern U.S., offering a broader portfolio (co-managed IT, SOC, cloud) than Connected Technologies but competing for the same SMB-to-mid-market buyer.
• Kaseya: Kaseya is a broad incumbent IT management platform serving MSPs with RMM, security, and BCDR software, and through Datto acquisitions has expanded into directly delivered services — adjacent to Connected Technologies' operations but primarily an enabling platform.

Others

• ConnectWise: ConnectWise provides business management, RMM, and security software used by thousands of MSPs including small regional firms like Connected Technologies, making it an enabling technology partner rather than a direct delivery competitor.
• N-able: N-able supplies remote monitoring, security, and backup software purpose-built for MSPs serving SMBs, providing the underlying tooling that firms like Connected Technologies use to deliver managed IT services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connected Technologies