Precedence Health Care

What Precedence Health Care does

Precedence Health Care (PHC) is an Australian digital health company headquartered in Melbourne that builds software for integrated care planning and chronic disease management in primary care. The company serves general practices and their multidisciplinary care teams, providing tools that enable GPs and practice nurses to generate care plans, health assessments, Domiciliary Medication Management Reviews (DMMRs), and chronic disease management documents within their existing clinical workflows. PHC operates as a wholly owned division of Sonic Healthcare, one of Australia's largest medical services networks, which provides distribution leverage and market credibility.

The company offers a multi-product portfolio. Inca Evo is the flagship digital care planning platform, described by the company as "Australia's #1 Digital Care Planning Solution Provider," trusted by hundreds of general practices and operating as a third-party integrator with Best Practice clinical software. Inca Classic is a legacy web-based shared health record and care planning platform developed in 2001, reportedly used by over 17,000 general practices across Australia and integrated with Medical Director. MediTracker is a patient-facing mobile application that retrieves and displays the GP medical summary and links with Apple Health, Google Fit, and wireless medical devices such as blood pressure and blood glucose monitors.

PHC operates as a SaaS provider, offering its platforms to general practices on a recurring subscription basis. The go-to-market approach is sales-led and direct, targeting Australian general practices through phone-based contact (1300 236 638), web forms, and account management. Distribution relies on deep integrations with dominant Australian clinical software platforms (Best Practice, Medical Director) rather than stand-alone deployment. Pricing is not publicly disclosed and is contact-based. The company has 11-50 employees, is privately held, and reports no external venture capital or public funding.

Name

Precedence Health Care

Legal name

Precedence Health Care Pty Ltd

Website

https://precedencehealthcare.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Precedence Health Care is an Australian digital health subsidiary of Sonic Healthcare that builds SaaS care planning and chronic disease management software (Inca Evo, Inca Classic, MediTracker) for general practices and primary care teams across Australia.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Transitions of Care Management (Hospital/SNF/Home) (HLADALAD)

Keywords

• Chronic disease management
• Digital care planning
• Shared health records
• Primary care software
• Patient health records

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Subscription (SaaS): Precedence Health Care operates as a SaaS provider offering healthcare technology platforms. The Inca Evo platform and Inca Classic are provided to general practices on a subscription basis, enabling care planning, chronic disease management, and clinical workflow optimisation.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Precedence Health Care provides cloud-based digital care planning and chronic disease management software for Australian general practices. Its flagship Inca Evo platform integrates with Best Practice clinical software to enable GPs and practice nurses to generate care plans, health assessments, DMMRs, and chronic disease management documents within existing workflows without switching screens. The company also offers the legacy Inca Classic shared health record platform (used by over 17,000 practices) and the MediTracker patient-facing mobile app.

Product overview

Precedence Health Care offers a multi-product portfolio for integrated care planning and chronic disease management in Australian primary care. The core platform is Inca Evo, a flagship digital care planning solution trusted by hundreds of general practices, which integrates seamlessly with Best Practice clinical software to enable care plans, health assessments, and chronic disease management documents within existing workflows. The legacy product, Inca Classic (developed in 2001), serves over 17,000 practices as a comprehensive shared health record platform for information sharing between GP clinics, Allied Health, and Hospitals. The add-on module MediTracker is a patient-facing mobile app that gives patients access to their medical summary and integrates with Apple Health, Google Fit, and wireless medical devices.

Differentiator

Problem solved

Functional benefit

Brands

• Inca Evo: Flagship digital care planning platform that connects practices with multidisciplinary care teams, supporting GP-led models for chronic disease management. Trusted by hundreds of general practices across Australia.
• Inca Classic
• MediTracker

Products and services

• Inca Evo Inca Evo is the flagship digital care planning platform that connects general practices with the entire multidisciplinary care team, supporting a patient-centred, GP-led model of care. It enables GPs and practice nurses to generate care plans, health assessments, DMMRs, and chronic disease management documents within their existing Best Practice clinical workflow without switching screens.
• Inca Classic Inca Classic is a legacy web-based comprehensive shared health record and care planning solution developed in 2001, now used by over 17,000 general practices across Australia. It supports clinical workflows and electronic sharing of health-related information between GP clinics, Allied Health, and Hospitals, and allows GPs to perform essential CDM documents such as assessments, health checks, medication reviews and care plans.
• MediTracker MediTracker is a patient-facing mobile app that displays the patient's GP medical summary retrieved from the practice's clinical software, including condition history, medications, allergies, immunisations, measurements and pathology results. It links with Apple Health, Google Fit, and wireless medical devices (blood pressure and blood glucose monitors), and allows patients to share their record with chosen healthcare providers.

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Sonic HealthcarecoreOthersSonic Healthcare is the parent company of Precedence Health Care. As part of Sonic Healthcare Australia, PHC benefits from being part of Australia's largest network of medical services and products.
• Best PracticecoreTechnology or IntegrationBest Practice is a leading clinical software provider in Australia. Inca Evo operates as a third-party integrator with Best Practice, providing side-by-side access to patient data and care planning tools within the Best Practice workflow.
• Medical DirectorcoreTechnology or IntegrationMedical Director is another major Australian clinical software platform. Inca Classic supports workflows and integration with Medical Director for shared health records and care planning.
• NQPHN (North Queensland Primary Health Network)minorStrategic or Co-development PartnerRegional primary health network serving North Queensland. Listed as a partner on the About Us page.
• COORDINARE (South Eastern NSW PHN)minorStrategic or Co-development PartnerSouth Eastern NSW Primary Health Network. Listed as a partner on the About Us page.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• HotDoc: HotDoc is an Australian patient engagement platform widely adopted by GP practices for online bookings, reminders, and recalls. It overlaps directly with Precedence Health Care's primary care workflow focus and competes for the same GP budget allocation.
• Healthengine: Healthengine is Australia's largest patient engagement marketplace connecting patients with GPs and allied health. It targets the same general practice buyer as Precedence Health Care with overlapping chronic disease management and care navigation use cases.
• CareMonitor: CareMonitor is an Australian care planning and chronic disease management platform for general practices, providing patient care plans, risk stratification, and multidisciplinary coordination. It is a head-to-head competitor to Inca Evo in the CDM workflow segment.
• Pen CS (Outcome Health / POLAR): Pen CS / POLAR provides population health, clinical audit, and care planning tools widely used by Australian Primary Health Networks and general practices. It targets the same care management analytics workflow as Precedence's Inca platform.

Emerging players

• Cubiko: Cubiko is an Australian GP practice intelligence and chronic disease management analytics platform built on top of Best Practice data. It competes for the same chronic disease workflow insights budget as Inca Evo.
• Welldoc: Welldoc is a chronic disease management platform combining patient-facing apps with clinician decision support, focusing on diabetes, hypertension, and cardiometabolic conditions. It mirrors MediTracker's wearable-driven chronic disease orientation.

Broad incumbents

• Best Practice Software: Best Practice is Australia's leading GP clinical software suite with deep penetration across general practices. Although PHC integrates with Best Practice as a third-party plugin, Best Practice could natively build care planning features that compete with Inca Evo.
• MedicalDirector: MedicalDirector is another major Australian GP clinical software platform. Inca Classic supports integration with MedicalDirector, making it a partner-adjacent incumbent that could natively absorb care planning use cases.
• Phreesia: Phreesia is a US-listed patient intake and care management platform. It competes in the broader digital care planning category with the same multi-product, multi-stakeholder positioning (clinician + patient) as Precedence Health Care's Inca Evo + MediTracker.

Others

• Medipass: Medipass is an Australian health-tech platform that powers payment and claim experiences for allied health and primary care. It is an adjacent ecosystem player serving the same Australian general practice buyer as Precedence Health Care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PrecedenceHC

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Precedence Health Care