COORDINARE
COORDINARE is the South Eastern NSW Primary Health Network, a government-funded non-profit that commissions health services for a population of 664,250+ across 12 local government areas through partnerships with 808 GPs, four ACCHOs, and multiple non-profit providers.
- Company typePrivate
- Founded2014
- HeadquartersFairy Meadow, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What COORDINARE does
COORDINARE is the South Eastern NSW Primary Health Network (PHN), a non-profit organisation funded by the Australian Government Department of Health and Aged Care and established in 2014–2015. It operates as a commissioning and coordination body rather than a direct service provider, funding general practices, allied health professionals, Aboriginal Community Controlled Health Organisations (ACCHOs), and a network of non-government service providers to deliver primary and mental health services across 12 local government areas spanning Helensburgh to the Victorian border.
The organisation's core operational footprint covers roughly 50,000 km² and a population of more than 664,250, supported by 808 general practitioners and four ACCHOs. Its service portfolio includes seven commissioned mental health services (two Medicare Mental Health Centres in Shellharbour and Moruya and five Mental Health Hubs in Bega, Goulburn, Queanbeyan, Shoalhaven and Wollongong), six headspace centres for young people aged 12–25, seven Medicare Urgent Care Clinics, dementia and palliative care programmes, residential aged care support, and a Peer Work programme embedding lived-experience workers in services. Digital tools include the HealthPathways referral portal, MyMedicare voluntary patient registration support, the ePalliative Approach Framework (ePAF), telehealth enablement (97% of GPs now provide telehealth versus 15% pre-pandemic), and the Lumos programme for state-wide health data insights. Research and training partnerships include the University of Wollongong (Primary Care Research and Education Network), Black Dog Institute, Dementia Training Australia, and the two NSW Local Health Districts.
Revenue is derived almost entirely from federal PHN programme funding supplemented by partner co-funding for specific initiatives (e.g., bushfire recovery and disaster preparedness). Services are delivered free of charge to consumers and at no cost to general practices accessing support programmes. Customers in the commissioning sense — Flourish Australia, Anglicare, Grand Pacific Health, Lives Lived Well, Relationships Australia, CatholicCare, Barnardos Australia, MacKillop Family Services, Katungul and others — are non-profit and government-aligned providers. The leadership team is led by CEO Prudence Buist, with Dr Erica Cameron-Taylor appointed Medical Director for Southern NSW in August 2025.
COORDINARE firmographics
Firmographics- Name
- COORDINARE
- Legal name
- COORDINARE - South Eastern NSW PHN
- Website
- https://coordinare.org.au
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- COORDINARE is the South Eastern NSW Primary Health Network, a government-funded non-profit that commissions health services for a population of 664,250+ across 12 local government areas through partnerships with 808 GPs, four ACCHOs, and multiple non-profit providers.
- Ownership category
- akta.pro rank
COORDINARE industry classification
Industry- Product category
- Primary Health Network / Healthcare Commissioning
- NAICS
- Social Assistance (624), Ambulatory Health Care Services (621)
- SIC
- Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)
- akta.pro secondary industries
- State/Provincial/Regional Health Departments (HLAJAAAA), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)
Keywords
Where COORDINARE is headquartered
LocationHeadquarters
- HQ city
- Fairy Meadow
- HQ country
- Australia
- HQ region
- Oceania
Markets served
COORDINARE business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Australian Government PHN Funding: COORDINARE receives federal government funding as a Primary Health Network to commission health services, improve health outcomes, and support primary care across South Eastern NSW.
- Commissioned Services Delivery: Funds and commissions mental health services, allied health programs, Aboriginal health services, and preventive health initiatives through contracted service providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Free community health services |
| Other | Annual | Free health professional resources and support |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels8 records
COORDINARE product offering
Product offeringCore offering
COORDINARE is the South Eastern NSW Primary Health Network, commissioned by the Australian Government to plan, fund, and coordinate primary health services across 12 local government areas. It does not deliver clinical care directly; instead it contracts accredited service providers to deliver free mental health, allied health, Aboriginal health, urgent care, and chronic disease services to community members, while providing GPs and allied health professionals with digital tools, training, and quality improvement support.
Product overview
COORDINARE is the South Eastern NSW Primary Health Network (PHN) - a regional health commissioning and coordination organization rather than a technology product company. It operates as a platform of health services, programs, and digital tools commissioned to address local healthcare needs. The core offering includes mental health services (Medicare Mental Health Centres and Mental Health Hubs), digital health tools (HealthPathways referral portal, MyMedicare patient registration, ePalliative Approach Framework), and community health programs (dementia support, peer work, residential aged care support). The organization also supports health professionals with digital health adoption, telehealth, and practice quality improvement tools.
Differentiator
Problem solved
Functional benefit
Products and services
- Medicare Mental Health Centres and Mental Health Hubs
Quantifiable outcome
- 97% of GPs providing telehealth consultations (up from 15% pre-pandemic)
- +2 more outcomes
Companies that use COORDINARE
Customer profileNamed customers13 records
Segments7 records
Ideal customer profiles3 records
COORDINARE technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
COORDINARE partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core, major and minor.
- Grand Pacific HealthcoreLead consortium partner for Moruya Medicare Mental Health Centre, providing multidisciplinary care team to offer free mental health support including direct support, counselling, peer support, drug and alcohol counselling, and care navigation.
- Directions HealthcoreConsortium partner for Moruya Medicare Mental Health Centre, offering free integrated services for individuals impacted by alcohol, tobacco and other drug use, mental health and complex health issues.
- KatungulcoreConsortium partner for Moruya Medicare Mental Health Centre, providing culturally appropriate health care for Indigenous and Torres Strait Islander communities including social, emotional and cultural wellbeing support.
- The Family PlacecoreConsortium partner for Moruya Medicare Mental Health Centre, providing grass roots community support and advocacy for people navigating challenging times with clinical and non-clinical pathways.
- AnglicarecoreProvider of Shoalhaven Mental Health Hub, delivering multi-disciplinary service model providing face-to-face and telehealth mental health services to clients of all ages.
- Flourish AustraliacoreProvider of Queanbeyan Mental Health Hub, delivering multi-disciplinary mental health services with face-to-face and telehealth options to clients of all ages. Also operating remotely in Yass and Braidwood.
- Lives Lived WellcoreProvider of mobile drug and alcohol treatment services in Shoalhaven region (Jervis Bay, St Georges Basin, Sanctuary Point) including withdrawal support, non-residential rehabilitation day program, and aftercare.
- Relationships AustraliacoreLead agency for headspace Batemans Bay service, selected following open tender process. Also operating headspace centre in Wagga Wagga.
- Illawarra Shoalhaven Local Health DistrictcoreMature and successful partnerships for service and system integration, including joint Regional Mental Health and Suicide Prevention Plan and disaster preparedness initiatives.
- Southern NSW Local Health DistrictcoreMature and successful partnerships for service and system integration, including joint Regional Mental Health and Suicide Prevention Plan and bushfire recovery initiatives.
- University of WollongongmajorPartnership on Primary Care Research and Education Network (PCREN), cross-sector training programs, and various research initiatives including Supporting Healthy Futures trial and OPTIMAS-GP implementation trial.
- headspace NationalcorePartnership to deliver youth mental health services through 6 headspace centres across South Eastern NSW for young people aged 12-25.
- THIS WAY UPminorOnline mental health treatment course provider including courses for depression, anxiety, chronic pain, insomnia, and more, offered free to consumers using code FREEPASS.
- Rural Outreach Mental Health Service (ROMHS)coreCommissioned service providing specialist mental health treatment for people with complex mental health issues via credentialed mental health nurses in Southern NSW.
- CatholicCarecoreProvider of free counselling and psychological support services for bushfire-affected community members in Shoalhaven and Southern NSW.
- Barnardos AustraliacoreBushfire Care Navigation Support provider in Shoalhaven, helping people connect with right support services for physical and mental wellbeing.
- MacKillop Family ServicescoreBushfire Care Navigation Support provider in Southern NSW, helping people connect with services for physical and mental wellbeing support.
- Black Dog InstitutemajorResearch partner conducting study to understand mental health challenges and develop practical supports for NSW nurses and midwives.
- Dementia Training AustraliamajorPartner in Demystifying Dementia webinar series for Primary Care clinicians, providing practical and stepwise approach to dementia recognition, diagnosis and management.
- WellwayscorePartner in delivering NewAccess mental health coaching program, a free six-session program offering practical advice on managing pressures, worries and stresses of life.
Scale indicators13 records
Recent moves12 records
Expansion highlights6 records
COORDINARE competitors and assessment
Company assessmentDirect peers
- Western Victoria Primary Health Network: Regional Victorian PHN serving a large rural footprint with similar mental health service commissioning and primary care support functions. Comparable scale of GP network and dispersed population.
- Hunter New England and Central Coast Primary Health Network: One of the largest PHNs by population, sharing the regional NSW governance model. Comparable in scale of commissioned mental health services, GP support programs, and Local Health District partnerships.
- South Western Sydney Primary Health Network: NSW PHN operating under the same federal framework with similar mental health commissioning, MyMedicare rollout, and GP quality improvement programs. Comparable operational model though more urban.
- Murrumbidgee Primary Health Network: Southern NSW neighbour PHN with overlapping catchment in the Southern NSW Local Health District region. Directly comparable mandate on regional primary care commissioning, mental health hubs, and Aboriginal health partnerships.
- North Coast Primary Health Network: Another large regional NSW PHN serving a similarly dispersed coastal/rural population. Peer in primary care commissioning, mental health service rollout, and digital health adoption programs.
- Capital Health Network (ACT PHN): ACT and surrounding NSW Primary Health Network. Operates under the same federal PHN framework with comparable mental health and primary care commissioning responsibilities.
- Gippsland Primary Health Network: Regional Victorian PHN with comparable rural/regional catchment, mental health hub commissioning, and Aboriginal health engagement. Useful cross-jurisdictional comparison for COORDINARE's commissioning model.
- Western NSW Primary Health Network: Adjacent regional NSW Primary Health Network covering a similar large rural/regional footprint. Operates under the same federal PHN commissioning framework and faces directly comparable workforce, telehealth, and Aboriginal health commissioning challenges.
Regional players
- headspace National Youth Mental Health Foundation: National operator of headspace centres; COORDINARE commissions 6 headspace centres across South Eastern NSW. Peers at the programme level on youth mental health service design, despite headspace being a national brand rather than a PHN equivalent.
Broad incumbents
- NHS England - Integrated Care Boards: UK Integrated Care Boards commission primary care and mental health services at regional level. International peer to PHNs on regional health commissioning, population health management, and provider oversight.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
COORDINARE social profiles
Digital presenceCOORDINARE financial estimates
Financial estimateRevenue estimate
Valuation estimate
COORDINARE leadership team
Management profileNumber of profiles
Profiles4 records
COORDINARE funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
COORDINARE M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about COORDINARE
What does COORDINARE do?
COORDINARE is the South Eastern NSW Primary Health Network, commissioned by the Australian Government to plan, fund, and coordinate primary health services across 12 local government areas. It does not deliver clinical care directly; instead it contracts accredited service providers to deliver free mental health, allied health, Aboriginal health, urgent care, and chronic disease services to community members, while providing GPs and allied health professionals with digital tools, training, and quality improvement support.
Is COORDINARE a public or private company?
COORDINARE is a private company. It is classified as state government owned and is currently operating.
When was COORDINARE founded?
COORDINARE was founded in 2014. It employs 101 to 250 people.
Where is COORDINARE based?
COORDINARE is headquartered in Fairy Meadow, Australia, in the Oceania region.
How does COORDINARE make money?
Two revenue lines are on record. Australian Government PHN Funding is the primary driver. The others are commissioned Services Delivery.
Who are COORDINARE's main competitors?
Direct peers on record are Western Victoria Primary Health Network, Hunter New England and Central Coast Primary Health Network, South Western Sydney Primary Health Network, Murrumbidgee Primary Health Network, North Coast Primary Health Network, Capital Health Network (ACT PHN), Gippsland Primary Health Network and Western NSW Primary Health Network. headspace National Youth Mental Health Foundation is listed as a regional player. NHS England - Integrated Care Boards is listed as a broad incumbent.
Does COORDINARE have an API?
No public API is recorded for COORDINARE.
What industry is COORDINARE in?
COORDINARE's product category is Primary Health Network / Healthcare Commissioning. Its primary akta.pro industry code is HLAFAGAN, Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics), with a secondary code of HLAJAAAA, State/Provincial/Regional Health Departments. Its NAICS code is 624 and its SIC code is 8300.