Plus

What Plus does

Plus Inc. is a family-owned office equipment dealer and managed IT services provider headquartered in Greenville, South Carolina, serving small and mid-sized businesses across the Upstate South Carolina region since 1958. The company operates as a multi-vendor reseller and integrator, distributing printers, multifunction copiers, production printers, and wide-format systems from Konica Minolta, Ricoh, Canon, and Xante, supplemented by MBM finishing equipment. Its workflow solutions stack includes PaperCut for print management, DocuWare for document management, and iQueue for production print workflows, with cloud-based scan-to-cloud connectors for OneDrive, Google Drive, Dropbox, Box, and SharePoint.

The company generates revenue through hardware sales and leases, recurring service and supply contracts on installed equipment, professional services for workflow and IT deployments, and managed IT services that bundle remote monitoring, virus and malware protection (Trend Micro), firewall management (SonicWall), backup and disaster recovery (Servosity), and Dell-based IT hardware provisioning. Pricing is quote-based and bundled into multi-year contracts. GTM is a direct, consultative field-sales model with dedicated account managers serving a primarily SMB customer base, alongside longer-tenured enterprise relationships in banking, healthcare, education, and professional services. Plus Inc. is multi-generationally owned by the Carson family, currently led by President David Carson and VP Chris Carson, with a third generation joining the ownership group in recent years and a newly hired non-family COO added in 2025 to drive strategic expansion.

The company holds Konica Minolta Pro-Tech Service Certification (2026), an A+ BBB rating, and was named ENX Magazine Dealer of the Year 2022. Reported growth metrics include 18% year-over-year revenue growth and 30% growth in net-new customer hardware placements.

Name

Plus

Legal name

Plus Inc.

Website

https://plusinc.net

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

11–50 employees

Short description

Plus Inc. is a family-owned office equipment dealer and managed IT services provider founded in 1958, serving small and mid-sized businesses in the Upstate South Carolina region with printers, copiers, production print systems, and managed IT services.

Ownership category

akta.pro rank

Product category

Office Equipment & Managed IT Services

NAICS

Office Machinery and Equipment Rental and Leasing (532420)

SIC

Computer & Office Equipment (3570)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Production & High-Volume Printing Systems (HDACAEAJ), Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Office equipment dealer
• Managed print services
• Managed IT services
• Multifunction printer sales
• Document management solutions

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Office Equipment Sales & Leasing: Sale and leasing of printers, copiers, multifunction devices, production printers, and wide format systems from vendors including Konica Minolta, Ricoh, Canon, and Xante
2. Managed IT Services: Ongoing managed IT services including remote monitoring, on-site support, virus protection, backup and disaster recovery, firewall management, and IT hardware provision
3. Professional Service Contracts: Service contracts for printers and multifunction copiers including maintenance, repairs, and supplies on a contractual basis
4. Workflow Solutions & Implementation: Document management system implementation, workflow optimization, and professional services for technology deployment
5. IT Hardware & Supplies: Sale of IT hardware components, accessories, and consumable supplies to existing customers

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Plus Inc. sells, leases, and services office printing equipment (multifunction printers, multifunction copiers, production printers, and wide-format systems from Konica Minolta, Ricoh, Canon, and Xante) for small and mid-sized businesses, and bundles this with managed IT services (remote monitoring, virus/malware protection, firewall management, backup and disaster recovery, email solutions, IT hardware) and cloud-based document management workflow solutions integrated with OneDrive, Google Drive, Dropbox, Box, and SharePoint.

Product overview

Plus Inc. is a family-owned office equipment dealer and managed IT services company founded in 1958, serving the Greenville, SC Upstate area for over 60 years. The company operates as a multi-product, multi-vendor portfolio business reselling and servicing office equipment and technology from primary vendors Konica Minolta, Ricoh, Canon, HP, and Dell, supplemented by its own managed services. The core product portfolio consists of three equipment lines — Printers & Compact Multifunction (MFPs) for small businesses, Multifunction Copiers for high-volume environments, and Production Printers including digital presses and wide-format systems — supplemented by folders/cutters/shredders from MBM Corporation. Workflow solutions encompass cloud-based document management integrated with Microsoft OneDrive, Google Drive, Dropbox, Box, and SharePoint via built-in device connectors, supported by software platforms PaperCut, DocuWare, and iQueue Workflow. Managed IT services include virus/malware protection (Trend Micro), firewall management (SonicWall), and backup/disaster recovery (Servosity). The company also sells Ricoh Interactive Whiteboards (Smart Boards) with Zoom integration for educational deployments. All products are offered alongside professional service contracts, installation, maintenance, and supply provision.

Differentiator

Problem solved

Functional benefit

Products and services

• Office Equipment Sales & Leasing Sale and leasing of multifunction printers, multifunction copiers, production printers, and wide-format systems from Konica Minolta, Ricoh, Canon, and Xante for small and mid-sized businesses in Upstate South Carolina.
• Konica Minolta bizhub Multifunction Copiers and Printers Full portfolio of Konica Minolta bizhub monochrome and color multifunction copiers and printers ranging from compact desktop devices to high-volume i-Series color MFPs and AccurioPress production systems, configured for SMB through high-volume office environments.
• Ricoh Printers, Multifunction Copiers and Production Printers Ricoh SP, IM, MP, and Pro series multifunction copiers, production printers, and wide-format systems for workgroup, office, and high-volume production print environments.
• Canon imagePROGRAF Wide Format Printers Canon imagePROGRAF TZ, TM, and TX series 36-inch and 44-inch large-format printers using LUCIA TD 5-Color Pigment Ink for CAD drawings, posters, signage, and production wide-format applications.
• Xante UV Inkjet Flatbed Production Printers Xante X-24, X-36, X-55, and X-98 UV inkjet flatbed printers for vivid color printing on rigid substrates including coroplast, wood, glass, metal, stone, acrylic, and other materials for indoor and outdoor signage.
• Xante En/Press Digital Multi-Media Press Xante En/Press Digital Multi-Media Press with patented Enterprise High Speed Feed System for affordable full-color printing on a wide variety of media substrates, powered by iQueue Workflow software with file editing, variable data manager, advanced color correction, and PDF workflow management.
• Folders, Cutters & Shredders Office finishing equipment including folders, cutters, and shredders from MBM Corporation, used to add or complete finishing touches on printed documents.
• Managed IT Services Comprehensive managed IT services including managed IT support, on-site support, remote monitoring, virus and malware protection, backup and disaster recovery, firewall management, email solutions, IT hardware, and one-time IT projects on a per-call basis for small and medium businesses.
• Professional Service Contracts for Printers and MFPs Service contracts for printers and multifunction copiers providing maintenance, repairs, and supplies on a recurring contractual basis.
• Cloud-Based Document Management Workflow Solutions Workflow solution enabling scan-to-cloud functionality, small or high-volume scanning to digital files (PDF, TIFF), OCR-indexed document retrieval, and editable PDF creation, integrated with OneDrive, Google Drive, Dropbox, Box, and SharePoint.
• Ricoh Interactive Whiteboard (Smart Board) Technology Interactive whiteboard technology (Ricoh Smart Board) enabling classroom technology integration, live video communication via Zoom, interactive worksheets, and collaborative learning experiences through the Oktopus console, deployed in schools, preschools, and educational institutions.

Quantifiable outcome

• 18% revenue growth year-over-year
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Partnerships

14 partnerships are on record, tiered primary, core and minor.

• Konica MinoltaprimaryChannel Partner/ Reseller/ DistributorPrimary vendor partner providing multifunction copiers, production printers, and related equipment. Plus Inc. is certified with Konica Minolta and has earned Pro-Tech Service Certification for technical excellence. Products include Bizhub series, AccurioPress, and related solutions.
• RicohprimaryChannel Partner/ Reseller/ DistributorPrimary vendor partner for printers, multifunction devices, and production equipment. Products include IM series, SP series, Pro series production printers, and interactive whiteboard technology.
• CanoncoreChannel Partner/ Reseller/ DistributorVendor partner for wide format print products including imagePROGRAF series large format printers and production machines.
• MicrosoftcoreTechnology or IntegrationTechnology partner for Microsoft Office 365 and related software solutions integrated into customer IT environments.
• DellcoreTechnology or IntegrationTechnology partner for Dell computers and IT hardware solutions for customer deployments.
• PaperCutcoreTechnology or IntegrationPrimary solutions partner for print management and document workflow software.
• DocuWarecoreTechnology or IntegrationPrimary solutions partner for document management system software.
• SonicWallcoreTechnology or IntegrationPrimary solutions partner for network security and firewall solutions.
• ServositycoreTechnology or IntegrationPrimary solutions partner for backup and disaster recovery services.
• Trend MicrocoreTechnology or IntegrationPrimary solutions partner for virus and malware protection.
• Greenville Triumph FCminorGTM or Marketing PartnerSoccer team partnership including sponsorship and local business of the year recognition. Community involvement aligned with marketing strategy.
• Greenville Swamp RabbitsminorGTM or Marketing PartnerECHL hockey team sponsorship for community engagement and brand awareness.
• Fifth Third BankminorGTM or Marketing PartnerJoint recognition as Local Business of the Year. Banking partner for financial services.
• XantecoreChannel Partner/ Reseller/ DistributorVendor partner for UV inkjet flatbed printers including X-24, X-36, X-55, and X-98 models for wide format production printing.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Marco Technologies: Midwest-based office technology and managed IT services provider offering printers, copiers, managed print, cloud, and IT services to SMB and enterprise customers. Directly comparable as a regional multi-vendor dealer that bundles hardware with managed services, similar to Plus Inc.'s Upstate SC model.
• DEX Imaging: Large independent office equipment dealer serving the Southeast US with multifunction, production, and managed print services. Comparable to Plus Inc. as an independent dealer network offering similar OEM portfolios (Konica Minolta, Canon, Ricoh) plus managed services.
• Standley Systems: Regional office technology and managed IT services provider in the South Central US, offering printers, copiers, document management, and IT services. Comparable as an independent regional dealer combining equipment with managed services for SMB customers.
• Gordon Flesch Company: Family-owned office equipment dealer and managed services provider in the Midwest, offering Canon, Konica Minolta, and Ricoh products alongside managed IT and document solutions. Comparable to Plus Inc. in family ownership, multi-vendor model, and combined print/IT services positioning.

Broad incumbents

• Xerox: Major office technology OEM and managed print services provider with national direct-sales reach. Comparable as a competing managed services provider for the same SMB and enterprise print/IT customers Plus Inc. serves.
• Canon USA: OEM of office and wide-format printers (imagePROGRAF series) plus production equipment. Comparable as a vendor partner and a broad incumbent offering its own managed print and document services to enterprise customers.
• Ricoh USA: Major OEM of multifunction, production, and wide-format printers, plus direct managed document and IT services. Comparable as both a key vendor to Plus Inc. and a direct competitor on managed services for larger accounts.
• Konica Minolta Business Solutions USA: Major OEM and direct managed print/services provider whose Bizhub and AccurioPress product lines Plus Inc. resells. Comparable as a competitor on enterprise deals and as a primary product supplier whose channel strategy directly affects Plus Inc.

Others

• DocuWare: Cloud-based document management and workflow automation software vendor. Comparable as Plus Inc.'s primary document management solutions partner — illustrating the software ecosystem that Plus Inc. resells and implements for its managed services customers.
• Crawford Technologies: Provider of document workflow, output management, and customer communication software for the print industry. Comparable as an enabling technology partner in the document management/workflow space that Plus Inc. integrates through solutions like DocuWare and PaperCut.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/plusincbusinesssolutions
• LinkedInlinkedin.com/company/plus-inc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Plus