CyanSYS

What CyanSYS does

CyanSYS is a Singapore-headquartered ERP and unified commerce solutions provider established in 1996. It designs, implements and supports Microsoft Dynamics 365 Business Central and LS Retail (LS Central) deployments for retail, hospitality, pharmacy, hotel, and forecourt operators across Singapore, Malaysia, Hong Kong, and the Philippines (the latter three via wholly-owned or representative entities). Its flagship customer-facing product is LS Retail unified commerce, spanning POS, ERP, e-commerce integration, inventory management, CRM and analytics, supplemented by ancillary modules—BI4Dynamics for analytics, Soft4Leasing for property/leasing verticals, Continia for document automation, NETS payment integration, and the proprietary "CyanSYS Singapore Localization for GST and PEPPOL" add-on (listed on Microsoft AppSource) for IRAS and Peppol compliance.

The company monetizes through five interlocking streams: ERP implementation and consulting (the largest, anchored by requirement studies, configuration, deployment and post-go-live support), Microsoft license reselling as a Cloud Solution Provider (Dynamics 365, Microsoft 365, Power BI, Azure), subscription-based IMDA-accredited InvoiceNow e-invoicing, recurring outsourced accounting and managed services, and accredited training (including ISCA-certified programs). GTM combines consultative direct enterprise sales, partner-led distribution through the Microsoft AppSource marketplace and LS Retail's global network, and lighter self-serve demand-gen through eBooks, demos and consultation CTAs for SMB retail and F&B customers.

CyanSYS positions itself as a long-tenured, vertical-specialist regional Microsoft/LS Retail partner, evidenced by repeat recognition as LS Retail Diamond Partner (2020, 2023, 2026—the only Singapore/Malaysia partner so honored) and Microsoft Gold Partner status, a logo book including Best Denki, Courts, FamilyMart, adidas, Hush Puppies, Bengawan Solo and Gain City, and an emerging compliance annuity tied to Singapore's mandatory GST InvoiceNow Requirement (phased 2028–2031).

Name

CyanSYS

Legal name

CyanSYS Pte Ltd

Website

https://cyansys.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

CyanSYS is a Singapore-headquartered ERP and unified commerce solutions provider that implements Microsoft Dynamics 365 Business Central and LS Retail for retail, hospitality, pharmacy, and SMB clients across Singapore, Malaysia, Hong Kong, and the Philippines.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (5132)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

akta.pro secondary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• ERP implementation services
• Microsoft Dynamics partner
• Unified commerce solutions
• Retail POS systems
• GST e-invoicing solutions

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. ERP Implementation and Consulting Services: Professional services revenue from implementing Microsoft Dynamics 365 Business Central and LS Retail solutions. Includes requirement studies, system design, configuration, deployment, and post go-live support. Long-term engagement model with high customer retention.
2. Software Licensing (Microsoft Ecosystem): Revenue from reselling Microsoft licenses including Dynamics 365 Business Central, Microsoft 365, Power BI Pro, Azure, and related Microsoft products as a Cloud Solution Provider (CSP) and Gold Partner.
3. InvoiceNow E-Invoicing Solutions: IMDA-accredited InvoiceNow-Ready Solutions Provider delivering GST e-invoicing compliance solutions, generating recurring revenue through subscription-based service delivery.
4. Outsourced Accounting Services: Bookkeeping, accounts payable/receivable management, payroll processing, and financial reporting services provided to clients to free internal resources.
5. Training Services: Accredited training programs including ISCA-certified courses for consultants, ERP user training, and technical onboarding for Dynamics NAV/D365 BC.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

CyanSYS implements, customizes, and supports Microsoft Dynamics 365 Business Central and LS Retail unified commerce platforms for small and mid-sized companies in Singapore and the Asia-Pacific region. The company delivers end-to-end ERP, point-of-sale, inventory, e-commerce, analytics, and regulatory compliance solutions (including IMDA InvoiceNow / Peppol e-invoicing and GST reporting), complemented by professional services such as outsourced accounting, training, and CIO-as-a-Service consultancy.

Product overview

CyanSYS is an ERP solutions provider offering a portfolio of products built primarily on the Microsoft Dynamics 365 Business Central platform. The core offering centers on LS Retail (LS Central) for unified commerce across retail, hospitality, and e-commerce, supplemented by Microsoft Dynamics 365 Business Central as the foundational ERP. The product suite includes add-on modules: BI4Dynamics for business intelligence and analytics, Soft4Leasing/Soft4Lessee for leasing and property management, Continia for financial document automation, NETS Integration for Singapore payment processing, and InvoiceNow/CyanSYS Singapore Localization for Peppol e-invoicing and GST compliance. CyanSYS also delivers professional services including outsourced accounting, training, and CIO-as-a-Service consultancy. Together, these products form an integrated ecosystem enabling end-to-end business management for small and mid-sized companies across Singapore and the region.

Differentiator

Problem solved

Functional benefit

Products and services

• LS Retail / LS Central Unified commerce solution built on Microsoft Dynamics that provides end-to-end business management including POS, ERP, inventory management, e-commerce integration, CRM, and multi-channel operations for retail, hospitality, pharmacy, and forecourt businesses.
• Microsoft Dynamics 365 Business Central Comprehensive cloud ERP and CRM platform that streamlines operations, improves customer engagement, and drives data-driven decisions for growing enterprises. Deployed and supported by CyanSYS as a Microsoft Gold Partner and Cloud Solution Provider.
• BI4Dynamics Pre-built business intelligence and analytics platform for Microsoft Dynamics ERP users, providing automated data models, rich dashboards, and enterprise-grade reporting capabilities.
• Soft4Leasing / Soft4Lessee Specialized industry solutions for leasing, property management, fleet operations, and manufacturing, fully integrated with Microsoft Dynamics platforms. Includes lease lifecycle management, financial tracking, and compliance reporting.
• Continia Document management, expense handling, and payment automation tools that enhance Microsoft Dynamics 365 Business Central with seamless workflows and touchless invoice processing.
• NETS Integration Certified integration for Singapore's leading cashless payment network. Supports NETS EFTPOS, NETS FlashPay, NETS QR, and major credit cards through unified CyanSYS POS terminals with automated reconciliation.
• InvoiceNow E-Invoicing IMDA-accredited e-invoicing solution based on Peppol framework. Enables real-time, secure transmission of invoice data with automated processing and compliance with Singapore's GST InvoiceNow Requirement.
• CyanSYS Singapore Localization for GST and PEPPOL Proprietary add-on for Microsoft Dynamics 365 Business Central, Dynamics NAV, and Navision providing GST compliance reporting and Peppol e-invoicing. Features GST codes matrix, GST Form 5 submission to IRAS, reverse charge mechanism, automated IAF file submission, and Peppol standard e-invoice generation.
• Outsourced Accounting Services Comprehensive bookkeeping, accounts payable and receivable management, payroll processing, and financial reporting services to streamline financial operations for clients.
• Training & Support Services Customised training programs, hands-on learning with real-world scenarios, and continuous post-implementation support for ERP solutions and system optimizations. Includes ISCA-accredited courses.

Quantifiable outcome

• Enhanced inventory accuracy for retail clients
• +5 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered strategic, flagship and core.

• ISCA (Institute of Singapore Chartered Accountants)strategicStrategic or Co-development Partner · 1 January 2024Endorsed by ISCA since 2024. Through partnership with ISCA Academy, CyanSYS invests in accredited learning for consultants and actively participates in the ISCA community—strengthening industry knowledge, fostering talent, and supporting the future of the profession.
• LS RetailflagshipTechnology or Integration · 1 January 2004Over a decade of close collaboration since 2004. CyanSYS is LS Retail Diamond Partner (highest tier globally) serving Singapore and Malaysia markets. Together they have delivered scalable, unified commerce solutions to over 40,000 stores worldwide. CyanSYS is the only APAC partner (Singapore/Malaysia) achieving Diamond status in 2026.
• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner specializing in Enterprise Resource Planning Software and Data Analytics with focused expertise in Retail vertical. As Cloud Solution Provider (CSP), CyanSYS offers flexible Microsoft licensing, implementation, and ongoing support for Dynamics 365 Business Central, Azure, Power BI, Teams, and security solutions.
• BI4DynamicscoreTechnology or IntegrationDelivers powerful, ready-to-use analytics tailored for Microsoft Dynamics ERP with automated data models, rich dashboards, and enterprise-grade reliability. A Microsoft-certified solution enabling businesses to navigate complex data and drive performance.
• SOFT4 (Soft4Leasing)coreTechnology or IntegrationSoft4 modules extend Microsoft Dynamics capabilities for real estate, leasing, fleet management, and recurring revenue businesses—bringing structure, efficiency, and scalability to leasing operations and lease accounting.
• ContiniacoreTechnology or IntegrationSeamlessly integrates with Microsoft Dynamics 365 Business Central to automate invoice processing, document handling, and approval workflows—eliminating manual effort and improving accuracy for finance teams.
• NETScoreTechnology or IntegrationCertified Integration Partner for seamless, secure cashless payment solutions across Singapore. CyanSYS is listed in NETS Certified Partner directory, delivering fully compliant, rigorously tested payment integrations for retail and F&B businesses.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Avanade: Joint venture between Accenture and Microsoft and the world's largest Microsoft Dynamics 365 / Azure system integrator. Overlaps with CyanSYS in Dynamics 365 Business Central and unified commerce but at enterprise scale, with broader Microsoft stack capabilities.
• Crowe (Microsoft Business Applications practice): Top-10 accounting-led advisory with a Microsoft Dynamics 365 / Business Central implementation practice. Overlaps with CyanSYS in SMB/mid-market ERP and outsourced accounting-adjacent services.
• Hitachi Solutions: Global Microsoft Dynamics 365 partner with Asia-Pacific operations delivering ERP, CRM, and Power Platform implementations. Competes with CyanSYS across mid-market Dynamics deployments and shared Microsoft partnership ecosystem.
• KPMG (Microsoft Dynamics practice): Big Four firm with a sizable Microsoft Dynamics 365 advisory and implementation practice across APAC. Competes with CyanSYS for mid-market and enterprise Dynamics ERP modernization mandates in Singapore and Malaysia.

Direct peers

• Velosio: North American Microsoft Dynamics 365 ERP/CRM Gold Partner serving mid-market customers. Comparable business model to CyanSYS as a Dynamics-focused SI with vertical specialization, though operating in a different primary geography.
• AlfaPeople: Global Microsoft Dynamics 365 specialist with strong APAC presence including Singapore and Malaysia. Directly competes with CyanSYS for Dynamics 365 Business Central implementation, CRM, and Power Platform mid-market deals in the same geographies.
• SAGlobal (formerly Tectura): Global Microsoft Dynamics partner delivering ERP, CRM, and industry verticals. Direct peer for Dynamics 365 Business Central implementation services and similar verticalized IP-add-on positioning.
• Blue Sky Energy: Another LS Retail Diamond Partner; North American unified-commerce Microsoft Dynamics specialist. Closely comparable to CyanSYS in LS Retail Diamond status, vertical retail/hospitality focus, and Dynamics 365 stack alignment.

Emerging players

• NewPoint Solutions: Microsoft Dynamics 365 LS Retail / LS Central partner serving retail and hospitality. Comparable niche Dynamics + LS Retail partner profile to CyanSYS, primarily operating in North America.
• Arbela Technologies: Microsoft Dynamics 365 partner focused on Dynamics 365 Finance & Supply Chain, Power Platform, and Azure. Competes in a subset of CyanSYS' Dynamics 365 Business Central and analytics (BI4Dynamics-adjacent) capability, primarily in US mid-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cyansys

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CyanSYS