Mediclic
Mediclic is a Chilean telemedicine platform providing 24/7 on-demand general medicine and scheduled appointments across 25+ specialties via web and mobile apps, integrated with FONASA, ISAPREs, compensation funds, insurers, and corporate employers.
- Company typePrivate
- Founded2016
- HeadquartersSantiago, Chile
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Mediclic does
Mediclic, operating under the legal entity Salud Moderna de Chile SpA, is a Chilean telemedicine platform founded in 2016 that delivers 24/7 on-demand general medicine plus scheduled appointments across more than 25 medical specialties via web and mobile (iOS and Android). The platform supports video consultations, digital prescriptions and exam orders, and operates as a digital health hub integrating with Chile's public health insurance (FONASA), private insurers (ISAPRE), multiple compensation funds (cajas de compensación such as La Araucana, Los Andes, Los Héroes, Tarragona, Casa Moneda, FALP), insurance carriers (Chubb, Bupa, MetLife, Seguros Falabella, Consorcio, Mutual de Seguros de Chile), and corporate employers (Walmart Chile, TPS Valparaíso, Rosen). Mediclic has built a proprietary technology layer around its clinical offering: Cecilia, described as Chile's first AI-powered virtual medical assistant, plus three additional AI advisors (Pía for legal health rights, Marcelo for financial health, Serena for emotional wellbeing); the Vitals computer-vision feature that estimates heart rate and SpO2 through smartphone camera-based facial blood-flow analysis in roughly 30 seconds; and a doctor-facing Portal Doctores onboarding channel.
The company monetizes through a hybrid model combining per-consultation transaction revenue (direct "Particular" payments typically CLP $16,000–$87,000 plus FONASA copays of ~CLP $4,050–$24,790 and ISAPRE reimbursements), recurring corporate/employer contracts, compensation fund and insurance partnership subscriptions, ecosystem integrations (medication delivery via Báho, labs/imaging via Imalab, pharmacy benefits via FarmEx and Salcobrand), and a consumer subscription plan (Mediclic Plus) offering specialty discounts and unlimited exam orders. Distribution relies on a B2B2C channel mix layered over a self-serve consumer app. Mediclic reports more than 2 million patients served, a 4.9/5 average rating across App Store and Google Play, and 8,600+ reviews; it is headquartered in Santiago, Chile, operates with 11–50 employees, and is restricted geographically to users within Chile. No external institutional investor, acquisition, or funding round is disclosed in available materials, indicating the company is privately held and likely founder-led (CEO Daniel Silberman).
Mediclic firmographics
Firmographics- Name
- Mediclic
- Legal name
- Salud Moderna de Chile SpA
- Website
- https://mediclic.cl
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mediclic is a Chilean telemedicine platform providing 24/7 on-demand general medicine and scheduled appointments across 25+ specialties via web and mobile apps, integrated with FONASA, ISAPREs, compensation funds, insurers, and corporate employers.
- Ownership category
- akta.pro rank
Mediclic industry classification
Industry- Product category
- Telemedicine Services
- NAICS
- Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)
- akta.pro secondary industries
- Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), Payer-Integrated Tele-Urgent Care Platforms (HLALAJAG)
Keywords
Where Mediclic is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices1 record
Markets served
Mediclic business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Per-Consultation Fees (Particular): Direct patient payments for consultations without insurance coverage. Patients pay full consultation fee.
- Copay Payments (FONASA): Patients with public health insurance (FONASA) pay reduced copay amounts while the platform handles insurance billing.
- Reimbursement (ISAPRE): Patients with private health insurance (ISAPRE) can reimburse consultations. Platform facilitates the reimbursement process.
- Corporate/B2B Contracts: Employer-sponsored healthcare benefits where companies provide Mediclic access to employees as part of wellness or benefits packages.
- Compensation Fund Partnerships: Partnerships with cajas de compensación (Consorcio, La Araucana, Los Andes, Los Héroes, Tarragona, Casa Moneda) offering platform access to their members as health benefits.
- Insurance Partnerships: Partnerships with insurance companies (Chubb, Bupa, MetLife, Seguros Falabella) where insured members access telemedicine services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Medicina General al Instante - FONASA |
| Unit Pricing | Pay-as-you-go | Medicina General al Instante - Particular |
| Unit Pricing | Pay-as-you-go | Medicina General Programada |
| Unit Pricing | Pay-as-you-go | Telemedicina Infantil al Instante |
| Unit Pricing | Pay-as-you-go | Cardiología MI |
| Unit Pricing | Pay-as-you-go | Dermatología |
| Unit Pricing | Pay-as-you-go | Neurología Adulto |
| Unit Pricing | Pay-as-you-go | Nutrición |
| Unit Pricing | Pay-as-you-go | Psiquiatría Adultos |
| Unit Pricing | Pay-as-you-go | Psiquiatría Pediátrica y Adolescencia |
| Unit Pricing | Pay-as-you-go | Psicología Adulto |
| Unit Pricing | Pay-as-you-go | Psicología Infantil/Adolescente |
| Unit Pricing | Pay-as-you-go | Psicopedagogía |
| Unit Pricing | Pay-as-you-go | Medicina Interna |
| Unit Pricing | Pay-as-you-go | Broncopulmonar Adulto |
| Unit Pricing | Pay-as-you-go | Cirugía Bariátrica/General/Vascular/Tórax |
| Unit Pricing | Pay-as-you-go | Ginecología y Obstetricia |
| Unit Pricing | Pay-as-you-go | Fonoaudiología |
| Unit Pricing | Pay-as-you-go | Kinesiología |
| Unit Pricing | Pay-as-you-go | Kinesiología de Piso Pélvico |
| Unit Pricing | Pay-as-you-go | Geriatría |
| Unit Pricing | Pay-as-you-go | Odontología |
| Unit Pricing | Pay-as-you-go | Oftalmología |
| Unit Pricing | Pay-as-you-go | Diabetología MI |
| Unit Pricing | Pay-as-you-go | Gastroenterología MI |
| Unit Pricing | Pay-as-you-go | Oncología MI |
| Unit Pricing | Pay-as-you-go | Medicina Familiar |
| Unit Pricing | Pay-as-you-go | Matrona |
| Unit Pricing | Pay-as-you-go | Telemedicina SOS |
| Unit Pricing | Pay-as-you-go | Medicina General Online Pricing |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
Mediclic product offering
Product offeringCore offering
Mediclic operates a Chilean telemedicine platform providing 24/7 on-demand general medicine consultations and scheduled appointments with 25+ medical specialties via video call, accessible through web and mobile apps. The platform integrates proprietary AI-powered virtual assistants (Cecilia, Pía, Marcelo, Serena) for health, legal, financial, and emotional guidance, along with the Vitals technology for smartphone-based vital sign monitoring.
Product overview
Mediclic is a Chilean telemedicine platform operating on a unified platform-plus-modules architecture. The core Mediclic platform (web and iOS/Android app) provides two access modes: instant on-demand services (24/7 general medicine, pediatric, skin health, mental health SOS) and scheduled specialty consultations across 25+ specialties. The platform integrates proprietary AI technology (Cecilia the AI medical assistant, plus Pía, Marcelo, and Serena for legal/financial/wellness support) and the Vitals camera-based vital-signs monitoring feature. Supporting modules include a medical exam order service, a doctor-facing portal (Portal Doctores), and a subscription plan (Mediclic Plus) offering discounted specialty access. Business partnerships with FarmEx, Búho (medication delivery), Imalab (diagnostic imaging/labs), and Salcobrand (pharmacy discounts) extend the service ecosystem, while AI advisor pages (Asesores IA Mediclic) and employer/corporate benefit portals provide targeted access channels.
Differentiator
Problem solved
Functional benefit
Brands
- Cecilia: AI-powered virtual medical assistant that responds to health questions with reliable guidance.
- Vitals
- Telemedicina SOS
- Mediclic Plus
Products and services
- Mediclic Core Telemedicine Platform
Quantifiable outcome
- 4.9/5 app rating across App Store and Google Play
- +3 more outcomes
Companies that use Mediclic
Customer profileNamed customers19 records
Segments4 records
Ideal customer profiles4 records
Mediclic technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature6 records
Mediclic partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- Caja La AraucanacoreMajor Chilean compensation fund offering Mediclic telemedicine as part of health benefits to its extensive member base. Members can access general medicine 24/7 and specialist appointments.
- Caja Los AndescoreCompensation fund partnership providing Mediclic health services to members including general medicine, specialists, and AI assistant access.
- Caja Los HéroescoreCompensation fund offering Mediclic telemedicine benefits to its members with access to general medicine and specialists.
- Consorcio (CNS)coreInsurance company offering two dedicated Mediclic benefit programs - one for insured members and another for corporate employees (CNS Colaborador).
- Chubb SeguroscoreInternational insurance company providing Mediclic benefits to Chilean policyholders including general medicine, nutrition, and psychology services.
- TarragonacoreCompensation fund with dedicated Mediclic portal (tarragona.mediclic.cl) offering general medicine, specialties, AI assistants, and Vitals technology to members.
- MetLifecoreGlobal insurance company with MetLife Orienta platform integrating Mediclic telemedicine for health guidance services.
- Bupa SeguroscoreInternational health insurance company offering Mediclic as a health benefit platform to Chilean policyholders.
- Seguros FalabellacoreRetail insurance company offering Mediclic health benefits to its policyholders in Chile.
- Mutual de Seguros de ChileminorWorkers' compensation insurance company offering Mediclic health services to its insured members.
- Walmart ChileminorMajor retail corporation providing Mediclic health benefits to its employees.
- Casa MonedaminorCompensation fund (caja de compensación) offering Mediclic health benefits to members.
- FALPminorFoundation for cancer patient support offering Mediclic telemedicine to beneficiaries.
- TPS ValparaísominorPort terminal operator in Valparaíso providing Mediclic health benefits to employees.
- RosenminorManufacturing company providing Mediclic health benefits to workforce.
- Vecinos Las CondesminorMunicipal program in Las Condes district providing Mediclic access to residents.
- BancoEstadominorState-owned bank offering 30% discount on Mediclic telemedicine consultations to its clients.
- ExamediminorHealthcare platform partner offering Mediclic health benefits integration.
- Nanomed / Metro de SantiagominorHealthcare provider at Metro de Santiago stations offering Mediclic to commuters/workers.
- FarmExminorPharmacy benefit partnership providing special discounts with Cenabast and FONASA on medications.
- SalcobrandminorMajor pharmacy chain offering discounted consultations starting at $15,190 for Salcobrand customers.
- VitalscoreHealth monitoring technology integrated into the Mediclic app enabling users to measure and monitor vital signs using smartphone camera (facial blood flow analysis).
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Mediclic competitors and assessment
Company assessmentDirect peers
- Examedi: Examedi is a Chilean telemedicine and home-health platform offering on-demand doctor visits and lab services. It is directly comparable to Mediclic as a fellow Chilean telehealth provider and is even referenced as a partner in Mediclic's data, indicating market overlap.
- TuConsulta: TuConsulta is a Latin American telemedicine platform providing on-demand online medical consultations and specialty services. It is comparable to Mediclic as a multi-specialty telemedicine platform serving Spanish-speaking patients.
Broad incumbents
- Docplanner (Doctoralia): Docplanner/Doctoralia is a leading global healthcare booking and telemedicine platform with strong presence in Latin America (Brazil, Mexico, Argentina, Chile). It offers online appointment booking, doctor reviews, and telehealth services, overlapping with Mediclic's core offering across multiple LatAm markets.
- Teladoc Health: Teladoc Health is a global telemedicine leader offering virtual care across multiple specialties. It is comparable to Mediclic as a broader incumbent in telehealth with significantly greater scale, multi-specialty coverage, and B2B payer/employer distribution models.
- Doctoralia (Mexico): Doctoralia Mexico is a major online doctor booking and telemedicine platform. It is comparable to Mediclic in offering multi-specialty online consultation booking and patient-provider matching, with a larger footprint in Mexico/LatAm.
- Practo: Practo is a global digital healthcare platform offering online doctor consultations, appointment booking, and health records management. It is comparable to Mediclic in providing multi-specialty telemedicine with strong consumer and enterprise distribution.
- Zocdoc: Zocdoc is a leading US healthcare appointment-booking and telehealth marketplace. It is comparable to Mediclic in offering online appointment booking across multiple specialties and integrating with insurance providers, though operating primarily in the US market.
Regional players
- 1DOC3: 1DOC3 is a Colombian telemedicine and online medical consultation platform serving Spanish-speaking Latin America. It is comparable to Mediclic as a regional telehealth player focused on Spanish-speaking LatAm markets with B2B distribution through employers and insurers.
- Sami Saúde: Sami is a Brazilian digital health insurer that combines health plan services with telemedicine consultations and care coordination. It is comparable to Mediclic in combining insurance/B2B partnerships with a virtual care delivery layer, though operating primarily in Brazil rather than Chile.
Emerging players
- Mediktor: Mediktor is an AI-powered symptom-checker and pre-diagnosis platform used by health systems and insurers globally. It is comparable to Mediclic's Cecilia AI assistant as an AI-first clinical triage and health-guidance tool, though Mediktor focuses on the technology layer rather than end-to-end consultations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Mediclic social profiles
Digital presenceMediclic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mediclic leadership team
Management profileNumber of profiles
Profiles2 records
Mediclic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mediclic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mediclic
What does Mediclic do?
Mediclic operates a Chilean telemedicine platform providing 24/7 on-demand general medicine consultations and scheduled appointments with 25+ medical specialties via video call, accessible through web and mobile apps. The platform integrates proprietary AI-powered virtual assistants (Cecilia, Pía, Marcelo, Serena) for health, legal, financial, and emotional guidance, along with the Vitals technology for smartphone-based vital sign monitoring.
Is Mediclic a public or private company?
Mediclic is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mediclic founded?
Mediclic was founded in 2016. It employs 11 to 50 people.
Where is Mediclic based?
Mediclic is headquartered in Santiago, Chile, in the Latin America region.
How does Mediclic make money?
Six revenue lines are on record. Per-Consultation Fees (Particular) is the primary driver. The others are copay Payments (FONASA), reimbursement (ISAPRE), corporate/B2B Contracts, compensation Fund Partnerships and insurance Partnerships.
Who are Mediclic's main competitors?
Direct peers on record are Examedi and TuConsulta. Broad incumbents are Docplanner (Doctoralia), Teladoc Health, Doctoralia (Mexico), Practo and Zocdoc. Regional players are 1DOC3 and Sami Saúde. Mediktor is listed as an emerging player.
Does Mediclic have an API?
No public API is recorded for Mediclic.
What industry is Mediclic in?
Mediclic's product category is Telemedicine Services. Its primary akta.pro industry code is HLALAJAA, 24/7 On-Demand Urgent Care Virtual Visit Platforms, with a secondary code of HLALABAD, Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology). Its NAICS code is 621112 and its SIC code is 8011.