ROI Consulting Group

What ROI Consulting Group does

ROI Consulting Group is a privately held workplace systems integrator founded in 2004 and headquartered in New York City. The firm specializes in selecting, implementing, and supporting Integrated Workplace Management Systems (IWMS) and Connected Portfolio Intelligence Platforms (CPIP) for enterprise and mid-market organizations across higher education, healthcare, and corporate real estate. Its core software practice spans four platforms—Planon, MRI (Manhattan-Centerstone), Serraview, and Tango—while its smart buildings practice integrates IoT sensor technologies from Disruptive Technologies, Freespace, IAdea, VergeSense, and XY Sense, with CAD/BIM capabilities in AutoCAD and Revit for floor plan and data migration.

The company delivers end-to-end professional services including needs analysis, vendor-neutral system selection, implementation, configuration, data migration, training, and ongoing managed service agreements. Pricing is quote-based and not publicly disclosed; documented client outcomes include $150K-$2M in annual savings, over 95% data accuracy post-implementation, 5-10X operating efficiency gains, and a 6-12 month average payback period. Named customers include Michigan State University (Planon across 560+ buildings / 24M+ sq. ft.), a major beverage company (421 workspaces recaptured, $1.7M annual savings), a large communications company ($106K annual savings via work order digitization), and SAGE Publishing.

ROI goes to market through direct enterprise and mid-market field sales, supported by a thought-leadership-driven marketing mix of monthly Coffee Talk webinar series for Planon and MRI user communities, co-authored research (notably the 2023 Digital Twins White Paper with IFMA IT Community and Autodesk), case studies, and conference participation. In September 2025, the firm signed an exclusive strategic partnership with Schneider Electric to deliver Planon implementations across North America, coinciding with Schneider's pending acquisition of Planon. The company is bootstrapped with no disclosed funding rounds, operates delivery teams across the US, Canada, and Thailand, and was recognized as a specialist in Verdantix's Green Quadrant: Workplace Systems Integrators 2023.

Name

ROI Consulting Group

Legal name

ROI Consulting Group

Website

https://roicg.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

ROI Consulting Group is a workplace systems integrator that selects, implements, and supports IWMS, CPIP, and IoT sensor solutions for enterprise and mid-market clients in higher education, healthcare, and corporate real estate across North America.

Ownership category

akta.pro rank

Product category

Workplace Systems Integration Consulting

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Operations & Process Improvement Consulting (BPAHACAB)

akta.pro secondary industry

Data, Analytics & AI Consulting (BPAHAEAF)

Keywords

• IWMS implementation services
• Workplace systems integration
• Facility management consulting
• Real estate technology consulting
• Smart building solutions

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. IWMS Implementation & Consulting Services: Professional services revenue from implementing and configuring IWMS/CPIP systems for clients. Includes needs analysis, system selection, implementation, configuration, data migration, training, and go-live support. Managed service agreements provide ongoing support post-implementation.
2. Managed Services Agreements: Ongoing managed service agreements providing continuous support, ensuring client success after initial implementation. Recurring revenue stream from existing client base.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

ROI Consulting Group is a workplace systems integrator that selects, implements, configures, and supports Integrated Workplace Management Systems (IWMS) and Connected Portfolio Intelligence Platforms (CPIP) for enterprise and mid-market clients. The company delivers professional services across the full lifecycle, including needs analysis, vendor-neutral system selection, implementation and configuration of platforms such as Planon and MRI/Manhattan-Centerstone, CAD/FM data migration, training, and recurring managed services. It also integrates IoT sensor and smart building hardware to optimize real estate and facility operations.

Product overview

ROI Consulting Group is a workplace systems integrator offering a portfolio of software and hardware solutions for real estate and facility management. The core software offerings include MRI Space Scheduling (Manhattan platform), Planon (IWMS), Serraview (space visualization), and Tango (workplace management). Hardware/IoT solutions include Disruptive Technologies (wireless sensors), Freespace (occupancy sensors), IAdea (digital signage), VergeSense (people counting), and XY Sense (AI occupancy sensors). These integrate to provide end-to-end workplace management capabilities. The company also provides professional services including Space & Occupancy, Operations & Maintenance, Reservations, Lease Management, Move Management, Strategic Planning, Asset Management, and Digital Twins/Smart Buildings implementation. ROI operates as both an IWMS implementer and hardware integrator, combining multiple technology platforms to deliver comprehensive workplace technology solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Space & Occupancy Services Consulting services for identifying over/under-utilized spaces, tracking space assignments, and integrating space information with leasing and maintenance data for corporate real estate and facilities management clients.
• Operations & Maintenance Services Services to digitize and streamline facility operations including planned maintenance, demand maintenance, and self-service work requests for enterprise facility management clients.
• Space Reservations Services Cloud-based room and workspace reservation consulting service for conference rooms and flexible workspaces, including utilization tracking and management capabilities with Office 365, Outlook, and Exchange integration.
• Lease Management Services Consulting services for corporate real estate software planning, tracking, and maintaining leased and owned portfolios, including lease administration and cost reduction for enterprise clients.
• Move Management Services Consulting services for optimizing moves, additions, and changes with occupancy management, asset tracking, and CAD/Revit integration for corporate real estate clients.
• Strategic Planning Services Portfolio data analysis and planning consulting including headcount demand, workplace assumptions, and what-if scenario modeling for real estate decision-making.
• Asset Management Services Facility management software implementation consulting for asset tracking, lifecycle management, and maintenance scheduling for enterprise clients.
• Digital Twins / Smart Buildings Services Consulting services for virtual representation of physical assets, processes, or systems to support operational and maintenance activities with data-rich models for facility owners.
• Technology Evaluation & System Selection Services Vendor-neutral needs assessment and IWMS/CPIP system selection consulting services, including requirements gathering, vendor evaluation, and contract negotiation support for enterprise and mid-market organizations.
• IWMS Implementation Services Full-lifecycle implementation, configuration, CAD/FM data migration, and training services for IWMS platforms (Planon, MRI/Manhattan-Centerstone, Serraview, Tango) for enterprise clients.
• Managed Services Agreements Ongoing managed service agreements providing continuous post-implementation support, ensuring client success and generating recurring revenue from existing IWMS client base.
• Higher Education Services Specialized IWMS and facility management consulting services tailored to universities and academic institutions with large real estate portfolios, including indirect cost recovery, space utilization, and BOMA/IFMA standards compliance.

Quantifiable outcome

• 6-12 month average return on investment for clients
• +6 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Schneider ElectriccoreStrategic or Co-development Partner · 10 September 2025Exclusive strategic partnership announced September 2025 combining Schneider Electric's global leadership in digital building solutions with ROI's deep IWMS expertise. The collaboration delivers Planon implementations and services across North America. Schneider Electric is also in the process of acquiring Planon, making this a strategically important partnership for ROI's Planon practice. The partnership redefines how organizations implement and support IWMS and CPIP solutions.
• IFMA IT CommunitycoreStrategic or Co-development Partner · 28 April 2023Joint co-authorship of the 2023 Digital Twins White Paper. IFMA's Information Technology Community partnered with Autodesk and ROI Consulting to conduct a global survey on digital twins adoption in May-June 2022, measuring the state of adoption across facilities management and corporate real estate.
• AutodeskcoreStrategic or Co-development Partner · 28 April 2023Co-authored the 2023 Digital Twins White Paper with IFMA IT Community and ROI Consulting Group. Joint survey measured digital twins adoption globally. Autodesk contributes BIM expertise and digital twin technology perspective.
• PlanoncoreImplementation/ SI/ Consulting PartnerPrimary IWMS platform partner. ROI implements and supports Planon IWMS solutions for clients across North America, including configuration, data migration, and managed services. ROI is a certified Planon implementor with deep expertise in Planon's floor plan viewer, self-service module, reservation strategies, and IoT integrations.
• MRI (Manhattan-Centerstone)coreImplementation/ SI/ Consulting PartnerKey IWMS platform partner. ROI specializes in Manhattan-Centerstone implementations including AutoCAD best practices, data visualization, moves management, and API integrations. Hosts regular MRI Coffee Talk webinars.
• SerraviewminorImplementation/ SI/ Consulting PartnerIWMS platform partner offering space and occupancy planning solutions. ROI provides implementation and consulting services for Serraview platform.
• TangominorImplementation/ SI/ Consulting PartnerIWMS platform partner. ROI provides implementation and consulting services for Tango platform.
• Disruptive TechnologiescoreTechnology or IntegrationNorwegian IoT sensor company founded in 2013, developer of world's smallest wireless sensors. ROI integrates Disruptive Technologies sensors (temperature, touch, proximity, water, humidity, CO2, motion, desk occupancy) into smart building and IWMS solutions. Sensors feature 15-year battery life, IP68 design, and SecureDataShot end-to-end encryption.
• FreespacecoreTechnology or IntegrationEnterprise occupancy sensor and workplace analytics platform. Freespace sensors (thermal imaging, occupancy, motion, environmental) integrate with IWMS for space utilization, energy, and sustainability management. ROI sponsors Freespace events including Ugly Sweater Party. Freespace supports organizations' transition to lower-carbon real estate operations.
• IAdeacoreTechnology or IntegrationEnterprise-grade digital signage systems provider founded in 2000. IAdea powers 800,000+ displays globally. Products include room booking panels (WRP-1000), interactive kiosks (XDS-2288), desk booking devices (WDB-001), and device management software. ROI provides and supports IAdea digital signage technology for over 15 years.
• VergeSensecoreTechnology or IntegrationWorkplace insights platform providing people counting, occupancy, and usage data. ROI integrates VergeSense sensors into smart building and IWMS solutions for space utilization optimization.
• XY SensecoreTechnology or IntegrationAI-powered privacy-preserving occupancy sensors and analytics platform. ROI integrates XY Sense cutting-edge AI sensors into workplace solutions for workplace teams seeking advanced occupancy analytics.
• Pratt InstituteminorGTM or Marketing PartnerROI participates in Proptech @ Pratt annual event at Pratt Institute, exploring the intersection of real estate and technology with industry leaders including Schneider, Verdantix, and Autodesk.
• OpenWorksminorGTM or Marketing PartnerPeter Costanzo from ROI featured on OpenWorks' Clean Slate Podcast discussing digital twins and the future of facility technology.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Mapiq: Workplace experience and occupancy analytics platform that competes with the IoT-enabled space and occupancy services ROI delivers, particularly in the European mid-market.
• VergeSense: Occupancy sensor and workplace analytics provider that both partners with ROI and increasingly offers its own implementation and advisory services for space utilization programs.
• Moss-Sevilla (Moss Adams / IWMS practice): Mid-sized advisory firm with an IWMS and corporate real estate technology practice serving higher education and healthcare — directly competing with ROI in its named verticals.

Broad incumbents

• Accenture (Industry X / Workplace): Global systems integrator with an active workplace and IWMS implementation practice serving large enterprises; represents the upper-bound competitive threat to mid-sized specialist integrators like ROI.
• JLL (Jones Lang LaSalle): Global real estate services firm with a sizeable technology and workplace management consulting practice (formerly JLL Technologies) that competes with ROI on IWMS selection, implementation, and smart building advisory for large enterprises.
• CBRE: Largest commercial real estate services firm globally with a Workplace and Real Estate Technology practice that implements IWMS and smart building solutions; competes with ROI for enterprise CRE and FM technology mandates.
• Eptura (formerly iOFFICE + SpaceIQ + Manhattan): Workplace technology vendor that owns the Tango, Manhattan, and other platforms ROI integrates; competes on adjacent space management software and increasingly bundles implementation and managed services.
• Cushman & Wakefield: Global real estate services firm with a Portfolio Solutions and technology advisory offering that overlaps with ROI's IWMS implementation, lease management, and occupancy analytics work.
• Planon: Primary IWMS software vendor whose platform ROI implements and is now expanding its own direct services and partner ecosystem — overlapping with ROI's core Planon delivery practice.
• Trimble (MRI Software): Owner of the MRI Manhattan-Centerstone IWMS platform — a core technology ROI specializes in — and offers professional services and a partner channel that overlaps directly with ROI's MRI implementation work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ROIConsulting1
• LinkedInlinkedin.com/company/r.o.i.-consulting-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ROI Consulting Group