The Personnel Group
- Company typePrivate
- Founded1986
- HeadquartersWodonga, Australia
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
The Personnel Group firmographics
Firmographics- Name
- The Personnel Group
- Legal name
- The Personnel Group
- Website
- https://personnelgroup.com.au
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Ownership category
- akta.pro rank
The Personnel Group industry classification
Industry- Product category
- Disability Employment and Allied Health Services
- NAICS
- Vocational Rehabilitation Services (6243), Employment Placement Agencies (561311), Vocational Rehabilitation Services (624310), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)
- SIC
- Services-Employment Agencies (7361), Services-Social Services (8300), Services-Help Supply Services (7363)
- akta.pro primary industry
- Employment & Job Readiness Support Services (BPAGAEAJ)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGAEAG), Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM), Workforce & Job-Seeker Services (Community-Based) (EDAAAFAM)
Keywords
Where The Personnel Group is headquartered
LocationHeadquarters
- HQ city
- Wodonga
- HQ country
- Australia
- HQ region
- Oceania
Offices24 records
Markets served
The Personnel Group business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
Revenue model
- Government-funded Disability Employment Services: Funding through Australian Government disability employment programs including Inclusive Employment Australia, NDIS Employment Support, Youth Employment Assistance, and Work Assist programs
- Allied Health Services: Psychology, occupational therapy, positive behaviour support, and assessments funded through NDIS (self-managed, plan-managed, or NDIA-managed), Medicare mental health care plans, or private payment
- Accredited Training Courses: Nationally recognised training courses including CPR, First Aid, and First Aid in Education & Care settings offered through Personnel Training (RTO ID: 91454). Government subsidised training available through NSW Smart and Skilled and Victorian Skills First programs
- Employee Assistance Program (EAP): Employer-funded confidential counselling and mental health support services for employees and their families, delivered by registered psychologists and qualified allied health professionals
- Community Programs: Assisted School Travel (NSW Department of Education contractor), Parent Pathways, Shared Experience program (ILC Grant funded), and Aspire Support Services including Supported Independent Living and Plan Management
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | CPR Training Course - HLTAID009 |
| Unit Pricing | Pay-as-you-go | First Aid Training - HLTAID011 |
| Unit Pricing | Pay-as-you-go | First Aid in Education & Care - HLTAID012 |
| Usage-based | Pay-as-you-go | Pathway to Work Program |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
The Personnel Group product offering
Product offeringCore offering
The Personnel Group is a not-for-profit organisation delivering disability employment, allied health, accredited training, and community services across Australia. It supports NDIS participants and people with injury, disability, or mental health conditions to prepare for, find, and maintain employment, while also offering psychology, occupational therapy, positive behaviour support, early childhood intervention, and employee assistance programs. Workforce Solutions and MP Recruitment divisions provide inclusive recruitment and staffing services to employers.
Product overview
The Personnel Group is a not-for-profit disability employment and allied health services organization founded in 1986, offering a comprehensive suite of integrated services across four main categories: Employment, Health, Training, and Community. The core employment offerings include Inclusive Employment Australia (replacing the former DES program), NDIS Employment Support, Youth Employment Assistance, and Work Assist, with supplementary Labour Hire and Permanent Recruitment services through the MP Recruitment division. The Health division (Personnel Health) provides psychology services, occupational therapy, positive behaviour support, early childhood intervention, Employee Assistance Programs, and assessments. The Training division (Personnel Training, RTO ID: 91454) delivers accredited first aid and CPR courses. Community services include Parent Pathways, Aspire Support Services, Assisted School Travel, and Shared Experience programs. The company operates approximately 50 offices across NSW, VIC, ACT, QLD, TAS, and WA, serving thousands of Australians with disabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Inclusive Employment Australia
- NDIS Employment Support
- Youth Employment Assistance
- Work Assist
- Labour Hire (MP Recruitment)
- Permanent Recruitment (MP Recruitment)
- Psychology Services
- Psychology Assessments
- Occupational Therapy
- Positive Behaviour Support
- Early Childhood Intervention
- Employee Assistance Program (EAP)
Quantifiable outcome
- 38+ years of service delivery with thousands of people helped into meaningful employment
- +1 more outcomes
Companies that use The Personnel Group
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
The Personnel Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
The Personnel Group partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Inclusive Employment AustraliacoreThe Personnel Group is a provider of Inclusive Employment Australia, delivering tailored support and services to assist people with a disability, injury, and/or health condition with employment supports. Replaced the former DES program on 1 November 2025.
- Aspire Support ServicescoreAspire Support Services is a division of The Personnel Group (merged 1 July 2025), delivering Supported Independent Living, short-term accommodations, Lifestyle and Learning programs, and NDIS Plan Management to the Albury-Wodonga community for over 40 years.
- ILC Grant - Shared Experience ProgramminorShared Experience program is funded by an ILC (Information, Linkages and Capacity Building) Grant which The Personnel Group was successful in gaining in 2021. 12-month program helping people with disability or mental health condition in Wagga Wagga gain skills for community service employment.
- MP RecruitmentcoreMP Recruitment is The Personnel Group's Labour Hire and Permanent Recruitment division, providing staffing solutions to employers for temporary and permanent positions.
- NSW Department of Education - Assisted School Travel ProgramcoreApproved contractor of the NSW Department of Education's Assisted School Travel Program, providing specialised transportation for students with disability to and from school.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
The Personnel Group competitors and assessment
Company assessmentDirect peers
- atWork Australia: atWork Australia delivers Inclusive Employment Australia, NDIS, and employment programs for people with disability, injury, or health conditions nationally. Directly competes with The Personnel Group on IEA panels and overlapping employer relationships.
- MAX Solutions: MAX Solutions is a major Australian DES/IEA provider operating across disability employment, mental health employment, and NDIS employment support. Closely comparable to The Personnel Group in program mix and target cohort, with broader geographic reach.
- CoAct: CoAct is a national alliance of non-profit disability employment service providers delivering IEA across Australia. Comparable business model to The Personnel Group - both are non-profit IEA panel providers competing for the same government contracts and employer relationships.
- Ability Options: Ability Options delivers disability employment, NDIS support, accommodation, and community participation services primarily across NSW and ACT. Highly comparable regional non-profit operating in overlapping disability employment and SIL markets.
- Sureway Employment: Sureway Employment and Training is a regional Australian IEA provider operating across NSW, VIC, ACT, QLD, and WA. Comparable to The Personnel Group in regional delivery model and IEA panel positioning, with similar training division integration.
- Jobfind: Jobfind is an Australian employment services provider delivering DES/IEA, Workforce Australia, and NDIS employment programs. Comparable to The Personnel Group's MP Recruitment and IEA divisions, though more commercially oriented.
- Breakthru: Breakthru delivers disability employment, NDIS, and community services across NSW, QLD, VIC, and WA. Directly comparable to The Personnel Group's integrated employment-plus-NDIS-plus-community model, with national scale.
- Octec: Octec is a not-for-profit provider of disability employment services, vocational training, and community programs across NSW and ACT. Closely comparable to The Personnel Group in mission, regional focus, and service mix.
- APM Employment Services: APM is one of Australia's largest disability employment services providers, delivering DES/IEA, NDIS, and workforce programs nationally. Directly comparable to The Personnel Group across employment, health, and community services, but at materially larger scale.
Broad incumbents
- Life Without Barriers: Life Without Barriers is one of Australia's largest not-for-profit disability, aged care, and community services providers operating nationally. Comparable to the merged Personnel Group + Aspire entity in NDIS service breadth, but at substantially larger scale and broader scope.
Market position
Strengths2 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
The Personnel Group social profiles
Digital presenceThe Personnel Group compliance and trust
Trust signalCompliance1 record
The Personnel Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Personnel Group leadership team
Management profileNumber of profiles
Profiles11 records
The Personnel Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
The Personnel Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Personnel Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Personnel Group
What does The Personnel Group do?
The Personnel Group is a not-for-profit organisation delivering disability employment, allied health, accredited training, and community services across Australia. It supports NDIS participants and people with injury, disability, or mental health conditions to prepare for, find, and maintain employment, while also offering psychology, occupational therapy, positive behaviour support, early childhood intervention, and employee assistance programs. Workforce Solutions and MP Recruitment divisions provide inclusive recruitment and staffing services to employers.
Is The Personnel Group a public or private company?
The Personnel Group is a private company. It is classified as management employee owned and is currently operating.
When was The Personnel Group founded?
The Personnel Group was founded in 1986.
Where is The Personnel Group based?
The Personnel Group is headquartered in Wodonga, Australia, in the Oceania region.
How does The Personnel Group make money?
Five revenue lines are on record. Government-funded Disability Employment Services are the primary driver. The others are allied Health Services, accredited Training Courses, employee Assistance Program (EAP) and community Programs.
Who are The Personnel Group's main competitors?
Direct peers on record are atWork Australia, MAX Solutions, CoAct, Ability Options, Sureway Employment, Jobfind, Breakthru, Octec and APM Employment Services. Life Without Barriers is listed as a broad incumbent.
Does The Personnel Group have an API?
No public API is recorded for The Personnel Group.
What industry is The Personnel Group in?
The Personnel Group's product category is Disability Employment and Allied Health Services. Its primary akta.pro industry code is BPAGAEAJ, Employment & Job Readiness Support Services, with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 6243 and its SIC code is 7361.