What Praxi Solutions does

Praxi Solutions, Inc. is a privately held IT company founded in 2002 and headquartered in Sunrise, Florida, that resells, implements, and supports Customer Relationship Management (CRM) software for mid-market businesses. The company operates three regional offices — Sunrise (USA), São Paulo (Brazil), and Quito (Ecuador) — and serves customers across English, Spanish, and Portuguese-speaking markets, with stated expertise in bridging cross-border CRM implementations. Its portfolio comprises six products: Infor CRM (enterprise-grade sales, distribution, and service CRM), Creatio CRM (process-driven CRM combining CRM and BPM), Creatio Real Estate (verticalized real estate CRM with MLS integration at $45/user/month), Act! by SwiftPage (SMB contact manager priced at $25–$35/user/month), AgileField (field service management for industries such as construction, utilities, transportation, and oil & gas), and Salesfusion (marketing automation for SMB and mid-market). The underlying technology is largely third-party: Praxi does not develop a proprietary CRM platform but rather layers implementation, customization, and multi-platform deployment (Windows, Web, Cloud, Mobile) on top of vendor platforms from Infor, Creatio, SwiftPage, and Salesfusion, with native integrations to Outlook, Google, Dropbox, MS Exchange, and MLS feeds.

Praxi's go-to-market is sales-led and consultative, combining direct enterprise sales (demo requests, quote-based deals) for mid-market and enterprise buyers with self-serve free-trial entry points (notably a 14-day Creatio trial and Act! on-premise trials) for smaller customers. Revenue is generated predominantly through recurring subscription pricing per user per month, supplemented by implementation services revenue that is not separately disclosed. The company's primary customer segments are mid-market businesses and international/multilingual organizations, with named customer logos spanning manufacturing (Sylvamo), financial services (FESA), aeronautics, hospitality, heavy equipment, HR, software, events/marketing, digital media, non-profit, pharma, and logistics.

The company is privately held with no disclosed funding rounds, no parent company, no subsidiaries, and an empty management team record in available sources, suggesting either a closely held founder-operated business or limited public disclosure. No AI/ML capabilities, patents, awards, or regulatory actions are documented. Praxi's competitive positioning rests on multi-language cross-border implementation depth, low stated total cost of ownership across deployment modes, and a broad product portfolio that allows cross-sell within mid-market accounts — none of which constitute a structurally defensible moat against larger CRM platforms expanding internationally or AI-native CRM entrants.

Name

Praxi Solutions

Legal name

Praxi Solutions Inc.

Website

https://praxisol.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Praxi Solutions is a privately held CRM solutions provider founded in 2002 and headquartered in Sunrise, Florida, reselling and implementing Infor CRM, Creatio, Act!, AgileField, and Salesfusion for mid-market businesses across English, Spanish, and Portuguese-speaking regions in the Americas.

Ownership category

akta.pro rank

Product category

Customer Relationship Management (CRM) Software

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132), Marketing Consulting Services (541613)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

CRM Strategy & Consulting (BPAFAFAA)

akta.pro secondary industries

CRM Managed Services & Support (BPAEAGAD), Marketing Automation & Campaign Management CRM (HDAEAFAB), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Industry-Specific CRM (Vertical CRM Suites) (HDAEAFAH)

Keywords

• Customer relationship management
• CRM software solutions
• Mid-market CRM
• Sales automation software
• Field service management

Headquarters

HQ city

Sunrise

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. CRM Software Sales: Praxi Solutions generates revenue through selling and implementing CRM software solutions including Infor CRM, Creatio, and Act! The subscription model (Cloud and On-Premise) meets specific business needs.
2. Act! Software Products: Revenue from Act! Premium subscriptions at $25 pu/pm and Act! Premium Cloud Full at $35 pu/pm, with various features and deployment options.
3. Creatio CRM Subscriptions: Creatio offers license subscriptions for both cloud and on-premise deployment, with pricing tiers for different organizational sizes.
4. Creatio Real Estate Add-on: Additional revenue stream from Creatio Real Estate module at $45 per user/month plus $125 per MLS feed per month.
5. AgileField Software: Field Services Management software (AgileField) combining flagship application AgileFSM with process, service commitments, and tools for mid-market field service companies.
6. Salesfusion Marketing Automation: Marketing automation platform enabling streamlined campaign creation, execution, and measurement for small and mid-sized businesses.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Praxi Solutions sells, implements, and customizes Customer Relationship Management (CRM) software for mid-market businesses. Its portfolio combines proprietary software (AgileField) with resold third-party CRM platforms (Infor CRM, Creatio, Creatio Real Estate, Act! by SwiftPage, and Salesfusion), supporting Windows, web, cloud, and mobile deployments. The company delivers implementation, consulting, and ongoing support services, with particular strength in serving English, Spanish, and Portuguese-speaking markets.

Product overview

Praxi Solutions provides a portfolio of CRM solutions serving the mid-market with extreme flexibility and rich customization capabilities. The company's product portfolio includes: Infor CRM (enterprise-grade CRM for sales, distribution, and service management); Creatio CRM (process-driven CRM combining CRM and BPM for marketing, sales, and service automation); Creatio Real Estate (specialized vertical sub-brand for real estate professionals); Act! by SwiftPage (affordable contact and customer management for small businesses and sales teams); AgileField (field services management with mobile capabilities for dispatch, scheduling, and workforce management); and Salesfusion (marketing automation for lead generation, nurturing, and conversion). These solutions support Windows, web, cloud, and mobile platforms with low total cost of ownership.

Differentiator

Problem solved

Functional benefit

Brands

• Infor CRM: CRM solution offered by Praxi
• Creatio CRM
• Act! by SwiftPage
• AgileField
• Salesfusion
• Creatio Real Estate

Products and services

• Infor CRM Enterprise-grade Customer Relationship Management solution providing sales, distribution, and service management capabilities with flexibility for cloud, on-premise, or mobile deployment. Targeted at mid-market and enterprise customers.
• Creatio CRM Process-driven CRM combining CRM and BPM capabilities to automate marketing, sales, and service processes. Features cloud-based deployment with drag-and-drop customization and out-of-the-box best-practice processes.
• Creatio Real Estate Specialized CRM application for commercial and residential real estate companies managing the full customer cycle from leads to closed deals, with MLS connector for real-time listing matching.
• Act! by SwiftPage Customer and contact management solution for individuals, small businesses, and sales teams. Provides prospect/customer organization, email marketing, calendar management, and sales automation with Windows, web, and mobile access.
• AgileField Field Services Management software for mid-market field service companies with auto-scheduling, dispatch, mobile field application, customer portal, work order management, and asset management capabilities.
• Salesfusion Marketing automation platform for small and mid-sized businesses that streamlines campaign creation, execution, and measurement to attract prospects, convert customers, and nurture lifetime relationships.

Named customers14 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• InforcoreTechnology or IntegrationPraxi Solutions is a partner/reseller for Infor CRM, offering mid-market CRM solutions powered by the Infor platform. Infor CRM provides the underlying technology for their customer relationship management offerings.
• CreatiocoreTechnology or IntegrationPraxi Solutions is an authorized partner for Creatio CRM, offering process-driven CRM combining CRM and BPM capabilities. Creatio's cloud-based solution enables businesses to automate key business processes in marketing, sales, and service.
• SwiftPage (Act!)coreTechnology or IntegrationPraxi Solutions offers Act! by SwiftPage, described as the #1 best-selling Customer & Contact Manager. They provide sales, marketing, and technical support for Act! products.
• SalesfusioncoreTechnology or IntegrationSalesfusion is offered as a marketing automation platform for small and mid-sized businesses, integrated into Praxi's solution portfolio for comprehensive CRM and marketing capabilities.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Avtex: Mid-market-focused CRM and contact center solutions provider offering implementation, managed services, and CX platform reselling — comparable as a multi-vendor mid-market CRM solutions partner.
• CRM Partners: Global mid-market CRM consultancy specializing in implementation of Microsoft Dynamics 365, Salesforce, and Infor CRM — directly comparable to Praxi's value proposition of being a multi-platform CRM implementer for mid-market customers.
• Three Will: Smaller US-based consultancy delivering CRM (Microsoft Dynamics 365, Salesforce) implementation, customization, and managed services for mid-market clients — comparable in scale and service scope to Praxi's core CRM consulting business.
• Pangea Group: LATAM-focused CRM and digital transformation consultancy that implements Microsoft, Salesforce, and other CRM platforms for mid-market customers across the Americas — closely comparable to Praxi's trilingual US/LATAM delivery model.

Broad incumbents

• Wipfli: Top-20 US accounting and consulting firm with a Microsoft Dynamics and CRM implementation practice focused on mid-market clients. Directly comparable to Praxi's mid-market CRM focus but with broader advisory and tax service lines.
• RSM US: Large mid-market professional services firm with a CRM/digital transformation practice serving middle-market companies across multiple geographies. Comparable because it serves the same mid-market CRM buyer segment with implementation and managed services, though at much greater scale.
• Slalom: Global consulting firm with strong CRM (Salesforce, Microsoft, Infor) implementation practices for mid-market and enterprise customers. Comparable as a CRM consulting partner, though at significantly greater scale and geographic reach.
• Crowe LLP: Major US accounting and consulting firm with a CRM/digital transformation practice for mid-market clients. Comparable mid-market CRM implementation and managed services offering alongside broader advisory services.
• Hitachi Solutions: Global IT services firm and Microsoft Dynamics partner that delivers CRM implementation and managed services for mid-market and enterprise customers. Comparable CRM-implementation business model and customer overlap with Praxi.
• BDO Digital: Global professional services firm offering CRM implementation services as part of its digital advisory practice. Comparable mid-market customer base and CRM focus, though it operates a far larger multi-disciplinary practice.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/praxi-solutions-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Praxi Solutions