Doctoranytime Belgium

What Doctoranytime Belgium does

Doctoranytime Belgium operates a two-sided healthcare marketplace platform connecting patients with doctors, dentists, and paramedical specialists. Founded in Brussels in 2016 and legally registered as DOCTOR ANYTIME BVBA (BE0643.899.757), the platform enables patients to search practitioners by name, specialty, or location, view real-time availability, and book appointments online or via native iOS and Android applications. The Belgian network spans 10,000+ practitioners across 120+ specialties covering all 581 Belgian municipalities, and the company has extended the platform into six additional markets: Greece, Mexico, Colombia, Ecuador, Guatemala, and Brazil. The patient-facing service is free, supported by a 4.8/5 App Store rating and over 1.3 million patients served.

The platform's product surface extends beyond core booking into telehealth and practice management. Core modules include real-time online appointment booking, scheduled video consultation, an on-demand instant video consultation service priced at €29.99 (€26.01 practitioner fee plus €3.98 platform fee) with guaranteed connection within five minutes during weekday business hours, a paid Doctoranytime chat service for asynchronous medical questions, an anonymous 'Questions Santé' Q&A community, a waiting-list notification system, and practitioner reviews. On the supply side, Doctoranytime offers tiered practitioner profiles (paid and Directory Freemium), secure online agenda management, SMS reminders, and a medical-center management module with role-based access controls (Admin, Secretary, Limited Secretary) and shared patient data models. Underlying infrastructure is hosted on Microsoft Azure, secured via Cloudflare, and monetized through Stripe. AI tooling is used to assist in processing and routing patient questions and to drive practitioner recommendations.

The company monetizes through three primary streams: recurring subscriptions and premium profile fees from healthcare practitioners, transactional fees on instant video consultations, and a digital advertising network including co-produced sponsored content with partners such as Pfizer. Marketing combines organic content (health articles, Q&A), app store presence, and PR coverage in outlets such as TechCrunch, Le Vif, L'Echo, RTL, De Tijd, and La Libre. The company has raised €1 million in seed funding in December 2016 and reports 11–50 employees, with no subsequent funding rounds or M&A disclosed.

Name

Doctoranytime Belgium

Legal name

DOCTOR ANYTIME BVBA

Website

https://doctoranytime.be

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Doctoranytime Belgium is a healthcare marketplace platform founded in 2016 that connects patients with doctors, dentists, and paramedical specialists through online appointment booking, video consultations, and chat across Belgium and six international markets.

Ownership category

akta.pro rank

Product category

Healthcare Appointment Booking Platform

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Specialist Referral & Appointment Booking Platforms (HLALALAB)

akta.pro secondary industries

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA), Urgent Care & On-Demand Virtual Visits (HLALAAAB), Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

Keywords

• Healthcare appointment booking
• Online medical directory
• Video consultation services
• Practitioner search platform
• Healthcare marketplace

Headquarters

HQ city

Brussels

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure

Revenue model

1. Practitioner Subscription/Premium Services: Healthcare practitioners pay for premium profile features including enhanced visibility, online appointment booking capabilities, and SMS notification services. Profiles include paid profiles with full feature access and Directory Freemium profiles with basic listing.
2. Video Consultation Transaction Fees: Platform charges a service fee on video consultations. Instant video consultations priced at €29.99 (€26.01 consultation + €3.98 service fee). Payment processed via Stripe.
3. Advertising and Sponsored Content: The platform operates a digital advertising network featuring banners, sponsored articles, and branded content partnerships with pharmaceutical companies and health-related businesses. Content includes co-produced articles with partners such as Pfizer.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Doctoranytime Belgium operates an online healthcare platform that connects patients with a network of 10,000+ doctors, dentists, and paramedical specialists across 120+ specialties in 581 Belgian municipalities. The platform enables 24/7 online appointment booking, on-demand and scheduled video consultations, an AI-assisted anonymous health Q&A service, and a paid medical chat feature. Healthcare practitioners subscribe to maintain profiles, manage their schedules, and accept online bookings, while patients use the platform free of charge to search and book appointments.

Product overview

Doctoranytime Belgium operates as a multi-module healthcare platform centered on an online appointment booking system. The core offering combines practitioner discovery and booking with supplementary video consultation services (standard and instant), medical chat, and an anonymous health Q&A feature. The platform manages a network of 10,000+ practitioners across 120+ specialties in 581 Belgian municipalities. Additional modules include practitioner review systems, a mobile application, waiting list notifications, and medical center management tools with role-based access controls.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Appointment Booking Platform Core platform enabling patients to search for healthcare practitioners by name, specialty, or location and book medical appointments online in real-time across Belgium.
• Video Consultation Scheduled video consultation service allowing patients to have remote appointments with their chosen healthcare practitioners via secure video call from any internet-connected device.
• Instant Video Consultation (Vidéo Consultation Instantanée) On-demand video consultation connecting patients with available general practitioners within 5 minutes for urgent or non-urgent medical advice, prescriptions, or accompaniment; €29.99 per consultation (€26.01 practitioner fee + €3.98 service fee).
• Doctoranytime Chat (Medical Chat) Paid asynchronous messaging service enabling patients to contact practitioners with medical questions and receive advice without scheduling a formal appointment.
• Questions Santé (Health Questions) Anonymous health Q&A platform where patients submit questions, AI assists in processing and routing, and qualified practitioners provide published responses for community benefit.
• Doctoranytime Mobile Application Native iOS and Android application enabling patients to search practitioners, book appointments, receive push notifications, and access video consultations on mobile devices.
• Practitioner Profiles and Directories Comprehensive practitioner profiles displaying credentials, specialties, expertise, languages spoken, office locations, availability, pricing, and patient reviews, offered in paid, directory freemium, and free directory tiers.
• Medical Center Management Platform Practice management solution for multi-practitioner medical centres offering shared or non-shared patient data models, aggregated agenda management, and role-based access controls (Admin, Secretary, Limited Secretary).
• e-Secrétariat (Tele-Secretariat) Telephone-based support service assisting patients and practitioners with appointment booking, practitioner inquiries, and platform navigation.

Quantifiable outcome

• 1.3 million+ patients have used the platform
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

15 partnerships are on record, tiered minor and core.

• Ligue Alzheimer ASBLminorStrategic or Co-development PartnerPartnership with Belgian Alzheimer support organization, likely for awareness and patient support initiatives.
• EyefileminorOthersPartner organization listed on the partners page.
• Croix Rouge (Belgian Red Cross)minorStrategic or Co-development PartnerPartnership with Belgian Red Cross for humanitarian health initiatives and blood donation campaigns.
• Think-PinkminorStrategic or Co-development PartnerBelgian breast cancer awareness organization. Doctoranytime participates in Race for the Cure events and supports breast cancer awareness campaigns.
• Bruxelles JminorOthersPartner organization focused on youth health programs in Brussels.
• CloudflarecoreTechnology or IntegrationProvides cybersecurity and content delivery network services to protect the platform's web infrastructure and ensure performance.
• Microsoft AzurecoreTechnology or IntegrationCloud infrastructure provider hosting the Doctoranytime platform and services on Microsoft Azure cloud platform.
• Ligue Cardiologique Belge (Belgian Cardiological League)minorStrategic or Co-development PartnerPartnership with Belgian heart health organization for cardiovascular health awareness initiatives.
• PfizerminorGTM or Marketing PartnerHealthcare company partnership for vaccination and immunization awareness campaigns, including content collaboration on infections respiratoires (respiratory infections).
• StripecoreTechnology or IntegrationPayment processing partner enabling secure online payments for video consultations and prepaid appointments via Stripe's payment gateway.
• FormyfitminorOthersPartner organization related to fitness or health optimization.
• AndamanminorOthersPartner organization listed on the partners page.
• AmimominorOthersPartner organization providing healthcare-related services.
• Kine StartminorOthersPartner organization related to physiotherapy/kinesitherapy services.
• TreatwellminorOthersPartner organization in the health/wellness sector.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Doctolib: Leading European doctor appointment booking and telehealth platform operating in Belgium, France, Germany, Italy, and the Netherlands. Directly competes with Doctoranytime for practitioner adoption in the Belgian market with significantly greater scale and venture funding.
• Docplanner (Doctoralia): Global doctor booking and practice management SaaS platform operating across Europe and Latin America. Directly comparable marketplace model with 120K+ practitioners and presence in multiple of Doctoranytime's Latin American markets.
• Doctena: Benelux-originated online doctor appointment booking platform, now part of the Docplanner group. Directly competes in Belgium/Luxembourg with very similar functionality targeting the same practitioner base.
• Practo: India-headquartered global healthcare platform offering appointment booking, telemedicine, and practice management. Comparable product breadth and cross-border telehealth expansion strategy.
• Jameda: Germany's leading doctor appointment and review platform, part of Docplanner group. Directly comparable marketplace model with strong patient traffic in German-speaking markets, adjacent to Doctoranytime's core geography.
• MioDottore: Italy's leading doctor booking platform, also part of Docplanner group. Offers appointment booking, video consultations, and patient reviews with a comparable product feature set to Doctoranytime.
• KelDoc: France-based doctor appointment booking platform serving hospitals and private practitioners. Competes with Doctoranytime in the French-speaking market with similar patient self-service booking model.

Broad incumbents

• Zocdoc: US-based doctor appointment booking marketplace with millions of monthly users. Closest North American analog to Doctoranytime's two-sided marketplace model, though operating at much larger scale and with deeper insurance integration.

Emerging players

• TeleClinic: European telehealth platform offering on-demand video consultations with GPs and specialists. Represents a partial overlap with Doctoranytime's instant video consultation product, particularly as a competitor in German and broader EU markets.
• Qare (formerly Livi): European telehealth provider backed by AXA offering video consultations with practitioners. Comparable video consultation product but focused on insurance-integrated virtual care rather than a marketplace booking model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/doctoranytime-belgium
• Xx.com/DoctorAnytimeBe

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doctoranytime Belgium