Solution Psychology
Solution Psychology is a privately held Australian psychology practice operating from three Victoria locations and via telehealth, delivering therapy, assessments, intervention programs, school services, group programs, and supervision primarily to children, adolescents, and families under Medicare-rebated and private-pay billing.
- Company typePrivate
- Founded2012
- HeadquartersKeilor, Australia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Solution Psychology does
Solution Psychology Pty Ltd is a privately held Australian psychology practice founded in 2012, operating from a primary clinic in Moonee Ponds and two additional sites in Ascot Vale and Swan Hill, all in Victoria. The firm is director-led by Melissa Juzva, an Educational & Developmental Psychologist and Clinical Psychologist with over 25 years of clinical experience and Board Approved Supervisor credentials, and operates with a small team of 1–10 employees including registered and provisional psychologists, supplemented by university placement intake.
The practice delivers a multi-service mental health offering for children, adolescents, young adults, and adults, including individual therapy and counselling, comprehensive assessments (autism, cognitive, ADHD, educational, and giftedness), structured 8-week evidence-based intervention programs, school-based counselling and consultation, group programs (social, transition, life skills, school holiday), and supervision for trainee and registered psychologists. Services are delivered in person at the three clinic locations, via telehealth on Zoom and Microsoft Teams (advertised as available Australia-wide), and on-site at partner schools. Technology stack is largely composed of standard third-party tools: Galaxy (Halaxy) for online booking, Zoom and Microsoft Teams for video sessions with in-transit and at-rest encryption, a practice management system for Medicare rebate processing and client records, and third-party AI services for session recording, transcription, and analysis. Solution Psychology holds an Australian Privacy Principles (APP) alignment under the Privacy Act 1988 (Cth) and processes Medicare rebates on-site.
Revenue is generated on a pay-as-you-go professional services model, with billing to individual clients, private payers, and NDIS self-managed participants, supplemented by Medicare rebates for clients with valid GP, pediatrician, or psychiatrist referrals. The customer base is structurally long-tail (individuals and families) with a secondary institutional segment in local schools, and the firm maintains ongoing placement partnerships with Melbourne University and Monash University that supply provisional psychologists and support reduced-cost service delivery. The company is not venture- or PE-backed; ownership is with the operating director, and there are no public funding rounds, M&A activity, or disclosed financials in the source material.
Solution Psychology firmographics
Firmographics- Name
- Solution Psychology
- Legal name
- Solution Psychology Pty Ltd
- Website
- https://solutionpsychology.com.au
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Solution Psychology is a privately held Australian psychology practice operating from three Victoria locations and via telehealth, delivering therapy, assessments, intervention programs, school services, group programs, and supervision primarily to children, adolescents, and families under Medicare-rebated and private-pay billing.
- Ownership category
- akta.pro rank
Solution Psychology industry classification
Industry- Product category
- Psychology and Mental Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Educational Support Services (611710)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Autism Diagnostic & Educational Assessment Services (EDAKAKAA)
- akta.pro secondary industries
- Learning Disability (LD) Psychoeducational Assessment (EDAKAJAB), Twice-Exceptional (2e) Evaluation & Case Coordination (EDAKALAB), Autism Executive Functioning & Academic Skills Intervention (EDAKAKAI)
Keywords
Where Solution Psychology is headquartered
LocationHeadquarters
- HQ city
- Keilor
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Solution Psychology business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Psychology Consultation Services: Individual therapy consultations for children, adolescents, and young adults addressing anxiety, depression, behavior management, autism spectrum disorder and more. Delivered in-person or via telehealth
- Assessment Services: Autism assessments and cognitive assessments including detailed written reports and feedback sessions. Additional assessment types include ADHD, educational, and giftedness assessments
- Intervention Programs: Short term 8-week structured intervention programs delivered 1:1 using evidence-based interventions, including parent feedback and outcome report
- Group Programs: Social programs, transition programs, life skills and school holiday programs
- Supervision Services: Supervision provided by director Melissa Juzva to Masters students, registered psychologists undertaking the registrar program, or registered psychologists seeking ongoing supervision
- Medicare Rebates: Clients with referrals from doctors can claim Medicare rebates. The practice processes rebates through their practice management software
- NDIS Self-Managed Clients: Self-managed NDIS clients are treated as private paying clients; the practice issues invoices and clients claim privately
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Individual therapy sessions available in-person or via telehealth |
| Other | Pay-as-you-go | Autism, cognitive, ADHD, and educational assessments |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Solution Psychology product offering
Product offeringCore offering
Solution Psychology is a private psychology practice that delivers individual therapy, cognitive and autism assessments, structured 8-week intervention programs, school-based psychological services, group programs, and professional supervision. Services are delivered in person at three Victorian clinic locations (Moonee Ponds, Ascot Vale, Swan Hill) and remotely via Zoom or Microsoft Teams telehealth.
Product overview
Solution Psychology is a psychology practice offering a comprehensive suite of mental health and psychological services for children, adolescents, young adults, and families. Their core service offerings include Therapy/Counselling (delivered in-person or via their Telehealth Platform using Zoom and Microsoft Teams), Assessments (autism, cognitive, ADHD, and educational), Intervention Programs (8-week structured evidence-based programs), School Services (counselling and consultation), Group Programs (social, transition, life skills), and Supervision (for psychology students and registered psychologists). They also provide a Client Resource Centre with educational content. Services are available at their Moonee Ponds clinic or via telehealth across Victoria.
Differentiator
Problem solved
Functional benefit
Products and services
- Therapy/Counselling Services Individual consultations delivered in person or online to address anxiety, depression, behaviour management, autism spectrum disorder, ADHD, and related issues in children, adolescents, and young adults. Sessions are delivered via telehealth using Zoom or Microsoft Teams.
- Assessments Comprehensive psychological assessments including autism assessments, cognitive assessments (WPPSI, WISC, WAIS), ADHD assessments, educational assessments, and giftedness assessments, with detailed written reports and feedback sessions included.
- Intervention Programs Short-term programs delivered in a 1:1 setting using evidence-based interventions, structured over 8 weeks, and including a parent feedback and outcome report.
- School Services Psychological supports provided to schools including counselling support, assessment services, and consultations to assist schools in supporting young people.
- Group Programs Range of group programs including social programs, transition programs, life skills programs, and school holiday programs offered to children and families.
- Supervision Services Professional supervision provided by Director Melissa Juzva to Masters students, registered psychologists undertaking the registrar program, and registered psychologists seeking ongoing supervision, including those pursuing endorsement in Educational & Developmental Psychology and Clinical Psychology.
- Telehealth Online Therapy Services Online therapy and consultation platform enabling remote psychological services via video conferencing, delivered through Zoom and Microsoft Teams with encrypted audio, video, and screen sharing, available across Victoria.
Quantifiable outcome
- Medicare rebates processed on-site through practice management software, saving clients time
- +1 more outcomes
Companies that use Solution Psychology
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Solution Psychology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature3 records
Solution Psychology partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- Melbourne UniversityminorOngoing relationship enabling short term intervention and assessments as well as reduced cost services for clients, often reducing wait times. University students on placement may also receive supervision at Solution Psychology.
- Monash UniversityminorOngoing relationship enabling short term intervention and assessments as well as reduced cost services for clients, often reducing wait times. Provisional psychologists from Monash University complete internship placements at Solution Psychology.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Solution Psychology competitors and assessment
Company assessmentBroad incumbents
- BetterHelp: Large international teletherapy platform matching clients to licensed therapists for online counselling. Comparable to Solution Psychology on telehealth therapy delivery and broad mental health scope, though BetterHelp operates globally at much greater scale and lower price points than the Australian practice.
- Telus Health (Mental Health): Global digital health and EAP provider offering virtual mental health services, including therapy and coaching, primarily to employer and insurer clients. Comparable on telehealth therapy delivery and scale-driven service model, though serving a much larger and more enterprise-focused customer base than Solution Psychology.
- Headspace (headspace National Youth Mental Health Foundation): Australian government-funded youth mental health organization operating a national network of centers providing mental health, physical health, and work/study support to 12-25 year olds. Overlaps with Solution Psychology on adolescent mental health and assessment services but serves a much broader youth population with a hybrid service model.
Emerging players
- Lyra Health: US-based technology-enabled mental health benefits provider combining a clinician network, telehealth delivery, and self-guided digital programs for employer clients. Comparable on the technology-augmented therapy model and B2B channel strategy, though operating at significantly greater scale and only in the US market.
Direct peers
- Mindspot Clinic: Australian-founded telehealth mental health service delivering therapist-guided online treatment courses and clinician consultations nationwide. Directly comparable to Solution Psychology on the telehealth delivery channel, mental health focus, and Australian market footprint, though Mindspot operates at a larger digital scale.
- The Psychology Clinic: Multi-site Australian psychology practice delivering therapy, assessments, and telehealth services with a similar consumer-plus-referral GTM motion. Directly comparable to Solution Psychology on clinic-based delivery, Medicare rebate processing, and Australian private practice structure.
- This Is Life Psychology: Australian private psychology practice offering in-person and telehealth therapy, assessments, and group programs for children, adolescents, and adults. Closely comparable to Solution Psychology on service mix, Australian market, and consumer-facing private practice model.
- Springday: Australian workplace mental health and wellbeing platform offering EAP services, manager training, and telehealth counselling to employer clients. Comparable to Solution Psychology's school-based services channel and telehealth capability, with a B2B contract-led GTM motion rather than consumer-led.
Others
- Autism Awareness Australia: Australian not-for-profit focused on autism advocacy, awareness campaigns, and family resources rather than direct clinical service. Comparable to Solution Psychology on the autism target audience but operates as an ecosystem/thematically related organization rather than a clinical peer.
- SANE Australia: Australian national mental health charity providing information, peer support, and referral services for people with complex mental health needs. Thematically adjacent to Solution Psychology on mental health support and the Australian audience, but operates as a support/advocacy body rather than a clinical service competitor.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Solution Psychology social profiles
Digital presenceSolution Psychology compliance and trust
Trust signalCompliance1 record
Solution Psychology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Solution Psychology leadership team
Management profileNumber of profiles
Profiles6 records
Solution Psychology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Solution Psychology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Solution Psychology
What does Solution Psychology do?
Solution Psychology is a private psychology practice that delivers individual therapy, cognitive and autism assessments, structured 8-week intervention programs, school-based psychological services, group programs, and professional supervision. Services are delivered in person at three Victorian clinic locations (Moonee Ponds, Ascot Vale, Swan Hill) and remotely via Zoom or Microsoft Teams telehealth.
Is Solution Psychology a public or private company?
Solution Psychology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Solution Psychology founded?
Solution Psychology was founded in 2012. It employs 1 to 10 people.
Where is Solution Psychology based?
Solution Psychology is headquartered in Keilor, Australia, in the Oceania region.
How does Solution Psychology make money?
Seven revenue lines are on record. Psychology Consultation Services are the primary driver. The others are assessment Services, intervention Programs, group Programs, supervision Services, medicare Rebates and NDIS Self-Managed Clients.
Who are Solution Psychology's main competitors?
Broad incumbents on record are BetterHelp, Telus Health (Mental Health) and Headspace (headspace National Youth Mental Health Foundation). Lyra Health is listed as an emerging player. Direct peers are Mindspot Clinic, The Psychology Clinic, This Is Life Psychology and Springday. Others are Autism Awareness Australia and SANE Australia.
Does Solution Psychology have an API?
No public API is recorded for Solution Psychology.
What industry is Solution Psychology in?
Solution Psychology's product category is Psychology and Mental Health Services. Its primary akta.pro industry code is EDAKAKAA, Autism Diagnostic & Educational Assessment Services, with a secondary code of EDAKAJAB, Learning Disability (LD) Psychoeducational Assessment. Its NAICS code is 621420 and its SIC code is 8000.