SIDMAR
SIDMAR AG is a privately-held Swiss managed IT services provider delivering cloud infrastructure, cybersecurity, backup, and full IT outsourcing primarily to small and medium enterprises across Switzerland, headquartered in Mönchaltorf and now part of the ENIXEN Group / KIDAN SA.
- Company typePrivate
- Founded2000
- HeadquartersMönchaltorf, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What SIDMAR does
SIDMAR AG is a privately-held Swiss managed IT services provider headquartered in Mönchaltorf in the Zurich Oberland region. The company was originally founded in 1992 and was transformed into an IT services firm in 2000 by current co-owners René Sidler and Patrick Krismer, who continue as Managing Directors. SIDMAR targets Swiss small and medium enterprises (KMU) with end-to-end IT outsourcing under its "MANAGED IT Solutions" umbrella, covering cloud infrastructure (proprietary SIDMAR Cloud hosted in an ISO-27001-certified Swiss data center plus managed Microsoft 365/Azure), cybersecurity (endpoint protection, managed firewall, security assessments, 24/7 incident response, and security awareness training), backup and disaster recovery, and infrastructure management (server, network, storage, monitoring, internet access, VoIP). Pricing is quote-based and not publicly disclosed, billed monthly against effort; revenue combines professional services (time-and-materials) with recurring managed-service subscriptions.
The go-to-market is direct sales-led, with dedicated account managers and an in-house engineering team delivering both on-site and remote support (Fastviewer) to customers across Switzerland. Customer references span verticals including gastronomy (Dieci AG), construction/engineering (Solexperts AG, Urimat Schweiz AG), machinery manufacturing (Toyota Textile Machinery Europe AG), finance/treuhand (Finanz-Treuhand Zürich AG), architecture (AD Architekten AG), and security systems (ASSA ABLOY Schweiz AG). Marketing is primarily organic (website, LinkedIn, Facebook, Instagram, blog, newsletter). SIDMAR maintains a broad technology partner ecosystem — Microsoft, Lenovo, Acer, Synology, ZyXEL, Veeam, VMware, G DATA, Swisscom, Acronis, iWay, and modex — and a wholly-owned training subsidiary, mySIDMAR (est. 2019), that operates its ICT apprenticeship program.
In 2025, SIDMAR AG and its sister company Datenretter Schweiz GmbH joined the ENIXEN Group AG and are being integrated into KIDAN SA, a larger Swiss IT group serving over 1,300 enterprise customers. The founders continue to lead operations and SIDMAR retains its brand identity, suggesting a strategic partnership-style transaction rather than a full sale. The company employs 11-50 people (approximately 23 per internal references: 4 management, 12+ system engineers, 2 back-office, 5 trainees) and is actively recruiting additional senior engineering staff.
SIDMAR firmographics
Firmographics- Name
- SIDMAR
- Legal name
- SIDMAR AG
- Website
- https://sidmar.ch
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SIDMAR AG is a privately-held Swiss managed IT services provider delivering cloud infrastructure, cybersecurity, backup, and full IT outsourcing primarily to small and medium enterprises across Switzerland, headquartered in Mönchaltorf and now part of the ENIXEN Group / KIDAN SA.
- Ownership category
- akta.pro rank
SIDMAR industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
- akta.pro secondary industry
- Cloud DR, Backup & Business Continuity (BPAEACAJ)
Keywords
Where SIDMAR is headquartered
LocationHeadquarters
- HQ city
- Mönchaltorf
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
SIDMAR business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- IT Services and Consulting: Professional services billed on time-and-materials basis according to AGB. Services include IT consulting, managed services, cloud solutions, security, and infrastructure support.
- Managed IT Solutions: Recurring managed services delivered as subscriptions with customizable IT packages. Includes cloud, security, backup, and infrastructure solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom IT packages based on customer requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
SIDMAR product offering
Product offeringCore offering
SIDMAR AG delivers MANAGED IT Solutions for Swiss SMEs, centred on its proprietary SIDMAR Cloud (ISO-27001-certified private cloud in Switzerland) combined with managed Microsoft 365, backup and disaster recovery, endpoint protection, firewall, network, server, storage, monitoring, and IT consulting services. Offerings are delivered either as individual services or bundled IT packages, with custom consulting, configuration, and 24/7 ongoing maintenance performed by in-house engineers.
Product overview
SIDMAR is an IT managed services provider offering MANAGED IT Solutions — a modular portfolio combining cloud infrastructure, security, and infrastructure management. The core offering consists of two cloud platforms: the proprietary SIDMAR Cloud (ISO-27001-certified private cloud operated in Switzerland) and Microsoft Cloud (managed M365 implementation). These integrate with backup solutions (Cloud Backup, Microsoft 365 Backup, Disaster Recovery) and security products (Endpoint Protection with AI-based threat detection, Firewall, Security Check, Incident Response, Cyber Defense Training, All-in-One Training & Awareness). Infrastructure management includes Server, Internet Access, Storage, Network, and Monitoring services. Advisory services comprise IT Consulting and VoIP Solutions. The company also offers Immersive Outsourcing for complete IT delegation and Hybrid Work solutions for remote work enablement. Products are available as individual services or bundled packages, with some offered on subscription (monthly/annual) or one-time project basis.
Differentiator
Problem solved
Functional benefit
Brands
- SIDMAR Cloud: Proprietary cloud infrastructure solution operated from ISO-27001-certified data center in Switzerland.
- mySIDMAR
Products and services
- SIDMAR Cloud Proprietary private cloud infrastructure operated from an ISO-27001-certified data centre in Switzerland, offering tailored cloud packages with flexible scaling and full data control for Swiss SMEs.
- Microsoft Cloud Managed Microsoft 365 implementation and support covering Exchange, Teams, and SharePoint; SIDMAR provides consulting, configuration, and ongoing maintenance for customers.
- Cloud Backup External cloud backup solution supporting files, databases, Active Directories, and SQL Server across multiple operating systems and virtualisation platforms, with automated scheduled backups and 10-year default retention in Switzerland.
- Microsoft 365 Backup Automated backup solution for Microsoft 365 data including OneDrive, Exchange Server, and SharePoint with AES-256 encryption and configurable backup intervals.
- Disaster Recovery Business continuity planning and recovery service defining RTO/RPO objectives, documenting procedures, and testing recovery processes; includes team formation and scenario planning.
- Endpoint Protection Centrally managed anti-virus solution with AI-based threat detection using G DATA DeepRay and BEAST technologies; covers virus protection, anti-ransomware, and protection against malicious USB devices.
- Firewall Managed hardware firewall rental including installation, configuration, monitoring, and maintenance; features sandboxing, IP reputation, DNS filtering, and SSL inspection.
- Incident Response 24/7 emergency response service for cyber attacks, including incident response plan development, immediate action, and on-site support.
- Immersive Outsourcing Full IT outsourcing service taking complete responsibility for customer IT from strategy through process development, implementation, and maintenance.
- Hybrid Work Solutions enabling remote and hybrid work arrangements, including setup and configuration of necessary IT infrastructure for location-independent work.
- VoIP Solutions Cloud telephony solutions enabling business number usage from anywhere globally, with SIDMAR handling installation and configuration.
- SIDMAR MANAGED IT Solutions The overarching MANAGED IT Solutions bundle encompassing SIDMAR Cloud, Microsoft Cloud, backup and disaster recovery, security, consulting, and infrastructure services delivered as custom-tailored packages for customers.
- SIDMAR Support Helpdesk Customer support helpdesk reachable via phone (+41 44 500 37 87) and email ([email protected]) for ongoing IT support to Swiss customers.
Quantifiable outcome
- 24/7 monitoring enables early threat detection before impact
- +1 more outcomes
Companies that use SIDMAR
Customer profileNamed customers10 records
Segments2 records
Ideal customer profiles2 records
SIDMAR technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability2 records
Feature3 records
SIDMAR partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- KIDAN SA (ENIXEN Group)coreSIDMAR AG and Datenretter Schweiz GmbH have joined the ENIXEN Group and are being integrated into KIDAN SA. KIDAN SA serves over 1,300 enterprise customers across Switzerland and operates a 24/7 Technology Operations Center.
- LenovocoreLenovo is one of the world's leading computer technology companies and the largest PC provider globally. SIDMAR is a Lenovo 360 Infrastructure Solutions Partner and Intelligent Devices Partner.
- AcercoreAcer is a global technology company known for innovative PCs and mobile devices, ranking second worldwide in the notebook market.
- SynologycoreSynology develops and manufactures high-performance, reliable, and energy-efficient NAS (Network Attached Storage) products for the international market.
- ZyXELcoreZyXEL is a leading provider of complete broadband access solutions for service providers, businesses, and consumers. SIDMAR is a certified ZyXEL Gold Partner with over 20 years of experience.
- MicrosoftcoreMicrosoft is the world's leading manufacturer of standard software, services, and solutions. SIDMAR provides Microsoft 365 and Azure cloud solutions.
- VeeamcoreVeeam is a leading provider of data backup solutions for efficient cloud data management. SIDMAR offers Veeam-powered backup solutions.
- VMwarecoreVMware is the world leader in virtualization and cloud infrastructure. SIDMAR is a VMware Solution Provider through VMware Partner Connect.
- G DATAcoreG DATA from Bochum, Germany is a pioneer in antivirus software and one of the world's leading IT security manufacturers since 1985.
- SwisscomcoreSwisscom is Switzerland's leading telecommunications company with 6.1 million mobile customers and 1.7 million broadband connections.
- AcroniscoreAcronis sets the standard for cyber protection with innovative backup, ransomware defense, disaster recovery, and storage solutions.
- Carbon ConnectminorCarbon Connect supports and promotes effective climate protection projects for a more livable planet. They helped SIDMAR become a climate-neutral company through CO2 compensation measures.
- Datenretter Schweiz GmbHcoreSister company specializing in data recovery expertise, now joining SIDMAR under the KIDAN SA umbrella.
Scale indicators4 records
Recent moves7 records
Expansion highlights4 records
SIDMAR competitors and assessment
Company assessmentBroad incumbents
- Swisscom: Switzerland's largest telecom and IT services provider serving enterprise and SME customers with managed cloud, networking, security, and workplace solutions. Directly competes with SIDMAR for the same Swiss SME base, but operates at materially larger scale with bundled connectivity offers.
- Bechtle AG: One of Europe's largest IT service providers with significant Swiss operations covering managed services, cloud, security, and hardware reselling. Competes head-to-head in the Swiss SME managed services market but at far greater scale and product breadth.
- msg systems AG: European-based IT services and consulting group with industry-vertical managed services offerings (incl. insurance, public sector). Comparable at the managed services and consulting layer, though it operates at much greater scale and is headquartered outside Switzerland.
Direct peers
- UMB AG: Swiss full-service ICT provider offering managed services, cloud, security, and workplace solutions to Swiss mid-market and enterprise clients. Closely matched in customer segment, delivery model, and Swiss geographic focus.
- isolutions AG: Swiss managed services and Microsoft cloud specialist serving SMEs and enterprises with cloud, security, and modern workplace offerings. Direct overlap in Microsoft 365/Azure managed services, hybrid work, and security positioning.
- AdNovum Informatik AG: Swiss IT security and software engineering firm with managed security and identity services. Comparable as a Swiss-headquartered provider of security-focused managed services and custom platform integrations.
- Inventx AG: Swiss IT services firm specializing in managed services for banks, insurance, and financial services - the regulated-vertical equivalent of SIDMAR's SME positioning. Comparable in offering breadth and Swiss mid-market focus.
- Microwin AG: Swiss managed services and cloud provider targeting SMEs with cloud, backup, security, and IT outsourcing. Direct head-to-head with SIDMAR in the same Swiss KMU (SME) customer segment and service mix.
- Netrics AG: Swiss cloud, security, and managed services provider for SMEs and mid-market with a similar profile of cloud infrastructure, backup, and security offerings. Direct comparable in scale, geography, and customer profile.
Others
- ALSO Holding AG: Swiss-headquartered ICT logistics and cloud marketplace provider operating ALSO Cloud Marketplace. Not a direct MSP competitor but an adjacent ecosystem participant that overlaps with SIDMAR's vendor relationships (Microsoft, Veeam, Acronis) and could partner or compete at the cloud distribution layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
SIDMAR social profiles
Digital presenceSIDMAR compliance and trust
Trust signalCompliance1 record
SIDMAR financial estimates
Financial estimateRevenue estimate
Valuation estimate
SIDMAR leadership team
Management profileNumber of profiles
Profiles4 records
SIDMAR subsidiaries and ownership
Company hierarchySubsidiaries1 record
SIDMAR funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SIDMAR M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SIDMAR
What does SIDMAR do?
SIDMAR AG delivers MANAGED IT Solutions for Swiss SMEs, centred on its proprietary SIDMAR Cloud (ISO-27001-certified private cloud in Switzerland) combined with managed Microsoft 365, backup and disaster recovery, endpoint protection, firewall, network, server, storage, monitoring, and IT consulting services. Offerings are delivered either as individual services or bundled IT packages, with custom consulting, configuration, and 24/7 ongoing maintenance performed by in-house engineers.
Is SIDMAR a public or private company?
SIDMAR is a private company. It is classified as corporate owned and is currently operating.
When was SIDMAR founded?
SIDMAR was founded in 2000. It employs 11 to 50 people.
Where is SIDMAR based?
SIDMAR is headquartered in Mönchaltorf, Switzerland, in the Europe region.
How does SIDMAR make money?
Two revenue lines are on record. IT Services and Consulting is the primary driver. The others are managed IT Solutions.
Who are SIDMAR's main competitors?
Broad incumbents on record are Swisscom, Bechtle AG and msg systems AG. Direct peers are UMB AG, isolutions AG, AdNovum Informatik AG, Inventx AG, Microwin AG and Netrics AG. ALSO Holding AG is listed as an others.
Does SIDMAR have an API?
No public API is recorded for SIDMAR.
What industry is SIDMAR in?
SIDMAR's product category is Managed IT Services. Its primary akta.pro industry code is BPAEALAI, Backup & DR Software Implementation & Managed Platforms, with a secondary code of BPAEACAJ, Cloud DR, Backup & Business Continuity. Its NAICS code is 541513 and its SIC code is 7370.