Datenretter Schweiz GmbH

What Datenretter Schweiz GmbH does

Datenretter-Schweiz GmbH is a privately held Swiss specialist data recovery company headquartered in Mönchaltorf (Canton of Zurich) and operating exclusively within Switzerland, where all recovery work is performed in its own laboratory and data carriers never leave the country. The firm recovers lost or corrupted data from the full range of storage media, including internal and external hard drives, SSDs (SATA, M.2, mSATA, PCIe, U.2), NAS and RAID systems (JBOD and RAID 0/1/5/6/10/50), USB sticks, memory cards, smartphones and tablets (iOS, Android, Windows Phone), and laptop/desktop/server systems, with supporting capabilities in a Class 100 clean room for platter-level work, vendor-specific NAND Flash tooling for SSD and mobile devices, helium-filled HDD recovery, and ransomware/cyber-incident recovery on a custom-quote basis.

Its technology backbone is physical infrastructure and human expertise rather than a software platform: certified engineers with decades of experience achieve a stated 95%+ success rate on RAID recoveries, and the company maintains encrypted data handling with deletion of recovered files from its servers within 14 days. Founded by Bruno Kuster in 2004 and sold in 2016 to current owners René Sidler (Managing Director) and Patrick Krismer, the company has grown a 20+ certified IT partner network with premium tiers in three cantons and 11 drop-off/pickup locations spanning Basel, Bern, Chur, Geneva, Lausanne, Lugano, Lucerne, Sion, St. Gallen, and Zurich.

The business model is a transactional, success-based "no data, no costs" service: customers initiate via a free 48-hour analysis request through the website or a 24/7 hotline (043 466 98 09 / 24h emergency 043 466 98 11), receive a binding diagnostic offer, and pay only upon successful recovery, with tiered Economy, Priority, Business, and Emergency 24h pricing across each media type (HDD from CHF 595; SSD from CHF 745; RAID from CHF 1,800; smartphone/tablet from CHF 1,000 plus a CHF 500 non-refundable analysis fee). The company sells to both private consumers and business/enterprise customers, is Swiss Label certified for quality and data sovereignty, is GDPR/DSG-compliant, and has no external institutional investors, subsidiaries, or cross-border operations.

Name

Datenretter Schweiz GmbH

Legal name

Datenretter-Schweiz GmbH

Website

https://datenretter-schweiz.ch

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Datenretter-Schweiz GmbH is a privately held Swiss data recovery specialist that recovers lost data from HDDs, SSDs, RAID/NAS systems, USB sticks, smartphones, and servers for both private and business customers across Switzerland, with all work performed in its Mönchaltorf laboratory under a "no data, no costs" pricing model.

Ownership category

akta.pro rank

Product category

Data Recovery Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Disaster Recovery as a Service (DRaaS) (BPAEALAA)

Keywords

• Data recovery services
• Hard disk recovery
• SSD data recovery
• RAID system recovery
• Clean room recovery

Headquarters

HQ city

Mönchaltorf

HQ country

Switzerland

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Data Recovery Services: One-time data recovery services billed upon successful recovery. Customers pay only if data is recovered ('no data, no costs' model). Pricing varies by storage medium type, damage severity, and service tier (Economy, Priority, Business, Emergency 24h). Analysis fees may apply for smartphones/tablets and are credited toward recovery costs if recovery proceeds.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Datenretter Schweiz GmbH provides professional data recovery services from defective or logically corrupted storage media, including internal and external hard disk drives, SSDs, NAS and RAID systems (JBOD, RAID 0/1/5/6/10/50), USB sticks, memory cards, smartphones, tablets, laptops, desktops and servers. All recovery work is performed exclusively at the company's laboratory in Mönchaltorf, Switzerland, using a Class 100 clean room and specialized NAND Flash tools, with a 24/7 emergency express service and a free 48-hour diagnostic analysis. The company serves both business customers and private individuals on a "no data, no costs" outcome-based pricing model.

Product overview

Datenretter Schweiz GmbH is a Swiss data recovery service company offering specialized services for recovering lost or corrupted data from various storage media. The company operates a unified service model centered on data recovery expertise rather than a software platform architecture. The core service portfolio includes hard disk recovery, SSD recovery, NAS & RAID system recovery, USB flash drive and memory card recovery, smartphone and tablet recovery, and laptop/desktop/server recovery. Additional offerings include cyber recovery for ransomware cases, free diagnostic analysis, and 24/7 emergency express services. All recovery operations are performed exclusively in Switzerland at the company's laboratory in Mönchaltorf, with encrypted data return and free pickup/delivery options. The company holds Swiss Label certification and operates a partner network across Swiss cantons.

Differentiator

Problem solved

Functional benefit

Products and services

• Hard Disk Data Recovery Data recovery service for internal and external hard disk drives, including SATA, PATA (IDE, EIDE), USB, SAS, SCSI, eSATA, Firewire, and Fibre Channel interfaces from manufacturers such as Western Digital, Seagate, Hitachi, Toshiba, Fujitsu, Samsung, and Maxtor. Physical recovery is performed in a Class 100 clean room. Offered to both business and private customers across Switzerland.
• SSD Data Recovery Solid State Drive data recovery using specialized NAND Flash tools and techniques in a Class 100 clean room, covering SATA, M.2, mSATA, PATA, IDE, PCIe, SAS, SCSI, and U.2 interfaces from manufacturers like Samsung, Western Digital, Intel, Seagate, OCZ, and Adata. Addresses both electronic and physical SSD defects.
• NAS & RAID Data Recovery Recovery service for failed RAID systems and Network Attached Storage devices with over 95% success rate, covering JBOD, RAID 0, 1, 10, 5, 6, and 50 configurations from manufacturers including Synology, QNAP, Western Digital, Buffalo, Netgear, and server brands like HP Enterprise, IBM, Dell, and Lenovo. Targeted at business customers with multi-disk storage systems.
• USB Flash Drive & Memory Card Data Recovery Recovery from flash media devices including USB Flash Drives, SD Cards, Micro SD, SDHC/SDXC, Memory Duo/PRO Duo, Micro M2, and CompactFlash from brands such as SanDisk, Kingston, Samsung, Transcend, and Sony. Available to both individual consumers and businesses.
• Smartphone & Tablet Data Recovery Specialized data recovery for mobile devices supporting iOS, iPadOS, Android, Windows Phone, and other operating systems across Apple, Samsung, HTC, Huawei, LG, Google, Nokia, OnePlus, OPPO, Sony, and Xiaomi brands. Covers both deleted data recovery and defective device recovery.
• Laptop, Desktop & Server Data Recovery Data recovery service for all computer types including laptops, notebooks, ultrabooks, all-in-one PCs, desktop PCs, towers, thin clients, and servers supporting Windows, Apple, Linux, ChromeOS, and other operating systems. Addresses enterprise and consumer computer failures.
• Cyber Recovery & Ransomware Services Specialized recovery services for data affected by cyber attacks and ransomware encryption. Custom-quote pricing following diagnostic analysis. Targeted at business customers facing security incidents.
• Free Data Carrier Analysis Complimentary diagnostic service providing detailed overview of recoverable data and a binding cost estimate within 48 hours, offered to both business and private customers (excludes smartphones/tablets, where an analysis fee applies and is credited toward recovery if the customer proceeds).
• 24/7 Express & Emergency Service Priority data recovery service with round-the-clock availability for urgent cases, including free pickup and encrypted data return. Accessible via the 24h emergency hotline (043 466 98 11) and forms part of the four-tier service model (Economy, Priority, Business, Emergency 24h).

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

22 partnerships are on record, tiered premium and core.

• VOCOM Informatik AGpremiumChannel Partner/ Reseller/ DistributorPremium partner covering Canton of Obwalden. Contact: Mr. Lars Lutz, Rob.-Barmettlerstr. 6, 6055 Alpnach Dorf. Refer customers to Datenretter Schweiz and provide local drop-off/pickup services.
• Penguin-PC GmbHpremiumChannel Partner/ Reseller/ DistributorPremium partner covering Canton of Solothurn. Located at Hauptstrasse 8, 4702 Oensingen. Refer customers and provide local drop-off/pickup.
• AdWork AGpremiumChannel Partner/ Reseller/ DistributorPremium partner covering Canton of Thurgau. Located at Wilerstrasse 9, 9542 Münchwilen. Refer customers and provide local drop-off/pickup.
• Zubler & Partner AGcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Aargau. Located at Bahnhofstrasse 3, 5436 Würenlos. Refer customers and provide local drop-off/pickup.
• Burkhalter IT-ServicecoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Berne. Located at Metzgergasse 7, 3400 Burgdorf. Refer customers and provide local drop-off/pickup.
• Glaronia Informatik AGcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Glarus. Located at Iseliguet 3, 8750 Glarus. Refer customers and provide local drop-off/pickup.
• surs it agcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Graubünden. Located at Via Santeri 1, 7130 Ilanz. Refer customers and provide local drop-off/pickup.
• i Community AGcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Graubünden. Located at Via dal Bagn 52, 7500 St. Moritz. Refer customers and provide local drop-off/pickup.
• MediaCenter Vogel GmbHcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Lucerne. Located at Hauptstrasse 45, 6170 Schüpfheim. Refer customers and provide local drop-off/pickup.
• 3K Informatik AGcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Obwalden. Located at Industriestrasse 21, 6055 Alpnach Dorf. Refer customers and provide local drop-off/pickup.
• Datacom AGcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of St. Gallen. Located at Lagerstrasse 4, 9200 Gossau. Refer customers and provide local drop-off/pickup.
• HasCom GmbHcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of St. Gallen. Located at Brunnenweg 6, 8572 Guntershausen. Refer customers and provide local drop-off/pickup.
• Zermatt ITcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Valais. Located at Schluhmattstr. 28, 3920 Zermatt. Refer customers and provide local drop-off/pickup.
• Elitsys GmbHcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Zurich. Located at Im Bühl, 8444 Henggart. Refer customers and provide local drop-off/pickup.
• Computerzentrum GmbHcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Zurich. Located at Eichbüelstr. 15, 8618 Oetwil am See. Website concept, design and realization partner. Refer customers and provide local drop-off/pickup.
• Paul Morger AGcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Zurich. Located at Office Center, Rapperswilerstrasse 59, 8630 Rüti. Refer customers and provide local drop-off/pickup.
• FZ Communication AGcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Zurich. Located at Geissbüelstrasse 18, 8604 Volketswil. Refer customers and provide local drop-off/pickup.
• Quadratec GmbHcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Berne. Located at Oeystrasse 558, 3758 Latterbach. Contact: Mr. Benno Niklaus. Refer customers and provide local drop-off/pickup.
• Millennium ComputerscoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Berne. Located at Hauptstrasse 29, 4938 Rohrbach. Refer customers and provide local drop-off/pickup.
• Mühlemann IT SolutionscoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Berne. Located at Byfanggasse 3, 3772 St. Stephan. Refer customers and provide local drop-off/pickup.
• CompuTech Informatik AGcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Berne. Located at Langnaustrasse 17/19, 3436 Zollbrück. Refer customers and provide local drop-off/pickup.
• EasySystems GmbHcoreChannel Partner/ Reseller/ DistributorCertified partner covering Canton of Solothurn. Located at Bifangweg 32, 4702 Oensingen. Refer customers and provide local drop-off/pickup.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Others

• Veeam Software: Enterprise data protection and backup vendor for virtual, physical, and cloud workloads. Relevant as an alternative data-protection strategy that reduces reliance on third-party recovery services like Datenretter Schweiz.
• Backblaze: Cloud backup provider offering unlimited consumer and business backup that proactively eliminates the data-loss scenarios Datenretter addresses. Indirectly competitive as cloud backup adoption reduces demand for physical recovery services.

Broad incumbents

• Acronis: Global cyber protection vendor offering backup, disaster recovery, and ransomware protection. While primarily a backup vendor rather than a recovery service, it addresses the same customer data-protection problem and reduces demand for downstream recovery work.
• Ontrack Data Recovery (KLDiscovery): Global data recovery and legal technology provider offering HDD, SSD, RAID, tape, and enterprise storage recovery. Directly comparable to Datenretter Schweiz's core recovery services, but operating at significantly larger scale and with a global footprint rather than Swiss-only.

Direct peers

• Gillware Data Recovery: US-based data recovery specialist with proprietary forensic tooling and a clean-room facility recovering HDDs, SSDs, RAIDs, and mobile devices. Comparable service mix, outcome-based pricing model, and B2B/consumer dual-segment customer approach.
• Secure Data Recovery Services: Data recovery provider with Class 10 ISO 4 clean rooms and SSAE-18 certified processes handling HDD, SSD, RAID, server, and smartphone recovery. Similar service breadth and certified-facility positioning to Datenretter Schweiz.
• DriveSavers Data Recovery: Specialist data recovery firm handling HDD, SSD, RAID, smartphone, and tablet recoveries with certified clean-room facilities and 24/7 emergency service. Closely matches Datenretter's positioning in terms of media breadth, clean-room operations, and tiered pricing structure.
• SalvageData: Data recovery services provider covering HDD, SSD, RAID/NAS, smartphone, and enterprise storage. Comparable focus on diverse media types and 'no data, no charge' pricing model.

Regional players

• CBL Data Recovery: Data recovery specialist with international presence (US, Europe, Asia) handling HDD, SSD, RAID, and server recoveries. Comparable service portfolio and clean-room operations, serving as a non-Swiss-based European alternative.

Emerging players

• Stellar Data Recovery: Provider of both do-it-yourself data recovery software and professional recovery services for HDD, SSD, RAID, and mobile devices. Overlaps with Datenretter on enterprise recovery but also competes via lower-cost software tools.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DatenretterSchweiz
• LinkedInlinkedin.com/company/datenretter-schweiz-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Datenretter Schweiz GmbH