QGate
QGate is a UK-based Microsoft Dynamics 365 consultancy and product vendor that delivers CRM transformation, recovery, and optimisation services to UK SMEs (£5M-£50M+ turnover), supported by its proprietary QLab SaaS platform and a partner-led referral channel.
- Company typePrivate
- Founded1998
- HeadquartersFareham, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What QGate does
QGate Software Ltd is a UK-based Microsoft Dynamics 365 consultancy and product vendor founded in 1997/1998, headquartered in Winchester, Hampshire. The company specialises in CRM transformation, recovery, and optimisation services for UK small and mid-sized enterprises with £5M-£50M+ turnover, alongside implementations across the broader Microsoft ecosystem including Dynamics 365 Sales, Customer Service, Customer Insights, Field Service, Contact Center, Power Platform (Power Apps, Power BI, Power Automate, Power Virtual Agents), Microsoft 365 Copilot, and legacy Infor CRM. Named customers include Volvo Cars, Mipa Paints, CFA Society, and 3D Recruit, spanning automotive, manufacturing, financial services, and recruitment verticals. The firm employs 11-50 staff (nine listed on its About page), operates exclusively in the UK, and reports no external funding, parent company, or institutional investment.
Revenue is generated through three streams: professional services engagements (CRM transformation, implementation, recovery, and ongoing support, typically starting at £25,000+ per project on multi-year contracts), subscription-based SaaS from the proprietary QLab platform, and referral commissions via the QConnect Partner Programme. The QLab product platform, launched in June 2025, consists of QLab.Core — a ready-to-run Microsoft Dynamics 365 CRM foundation delivered as structured SaaS for sales and service teams — and nine targeted QLab.Modules (Scorecard, Milestone, Capture, Pipeline, Engagement, CreditView, Quote, Feedback, and Vision) that extend the core with intelligence, automation, and optimisation capabilities.
The company maintains a Microsoft Solutions Partner status (flagship tier) and a broad partner ecosystem including Infor, Infinigate, Dynamics Consultants, Companial, ClickLearn, KingswaySoft, ClickDimensions, LinkedIn Sales Navigator, Qlik, and others. Distribution occurs through direct consultancy engagement supported by content marketing (blog, QInsight podcast, QBit video series, eBooks, case studies) and the QConnect referral channel. The business is privately held, founder/management-owned, and bootstrapped, with long-tenured leadership including Managing Director Alastair Jupp, Operations Director James Jury, and Sales Director Steve Clarke.
QGate firmographics
Firmographics- Name
- QGate
- Legal name
- QGate Software Ltd
- Website
- https://qgate.co.uk
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- QGate is a UK-based Microsoft Dynamics 365 consultancy and product vendor that delivers CRM transformation, recovery, and optimisation services to UK SMEs (£5M-£50M+ turnover), supported by its proprietary QLab SaaS platform and a partner-led referral channel.
- Ownership category
- akta.pro rank
Where QGate is headquartered
LocationHeadquarters
- HQ city
- Fareham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
QGate business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Microsoft Dynamics 365 Consultancy Services: QGate provides professional services for CRM transformation, recovery, optimisation, implementation, and ongoing support of Microsoft Dynamics 365 and Power Platform. Services include strategic planning, technical implementation, training, and change management.
- QLab Software Products: QLab.Core and QLab.Modules are delivered as SaaS platforms with predictable monthly operating costs. Organisations can deploy operational CRM foundations and expand capability with targeted modules over time.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Initial CRM implementation projects |
| Transaction based/ take rate | Multi-year contract | QConnect Partner referral commission |
| Subscription | Monthly | QLab SaaS platform |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels8 records
QGate product offering
Product offeringCore offering
QGate is a UK-based Microsoft Dynamics 365 consultancy that delivers CRM transformation, recovery, and optimisation services, including strategy, implementation, support, and training. The company also sells QLab, a proprietary SaaS product platform built on Dynamics 365 that provides ready-to-run CRM foundations (QLab.Core) and targeted intelligent modules (QLab.Modules) for sales, service, and customer engagement.
Product overview
QGate is a Microsoft Dynamics 365 consultancy offering both proprietary products and Microsoft solutions. Its proprietary QLab platform provides a layered architecture: QLab.Core delivers ready-to-run Dynamics 365 foundations for sales and service teams, while QLab.Modules extend the core with targeted intelligence, automation, and optimisation capabilities including Scorecard (lead qualification), Pipeline (revenue forecasting), Milestone (behavioural change detection), Engagement (relationship visibility), CreditView (credit data), Capture (lead tracking), Vision (Power BI dashboards), Feedback, and Quote management. QGate also implements Microsoft's ecosystem including Dynamics 365 Sales, Customer Insights, Customer Service, Field Service, Contact Center, Power Platform (Power Apps, Power BI, Power Automate, Power Virtual Agents), Microsoft 365 Copilot, and Infor CRM. The QLab modular approach allows organisations to start with operational CRM and expand incrementally with specialised capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- QLab: QGate's product innovation platform for Microsoft Dynamics 365 providing structured CRM foundations and intelligent modules including QLab.Core (ready-to-run CRM for sales and service teams) and QLab.Modules (targeted extensions for intelligence, automation, and optimisation).
- QConnect
- QInsight
Products and services
- QLab.Core A ready-to-run Microsoft Dynamics 365 CRM foundation for sales and customer service teams, delivered as a structured SaaS platform with preconfigured processes and operational capability from day one.
- QLab.Modules Targeted extensions including QLab.Scorecard, QLab.Milestone, QLab.Capture, QLab.Pipeline, QLab.Feedback, QLab.Engagement, QLab.CreditView, QLab.Quote, and QLab.Vision that add intelligence, automation, and optimisation to QLab.Core platforms.
- Microsoft Dynamics 365 Sales AI-powered sales automation enabling sales teams to engage the right prospects, forecast accurately, and build strong customer relationships with data-driven insights, delivered via QGate's implementation consultancy.
- Microsoft Dynamics 365 Customer Insights AI-powered customer data platform that consolidates, cleans, and enriches customer data from multiple sources, creating unified profiles with AI-powered segmentation and predictive analytics.
- Microsoft Dynamics 365 Customer Service AI-driven case management and omnichannel support enabling businesses to meet and exceed customer expectations with automation tools that drive satisfaction and retention.
- Microsoft Dynamics 365 Field Service Manages on-site service delivery with intelligent scheduling, connected work orders, mobile technician experience, and real-time visibility for organisations with dispersed teams.
- Microsoft Dynamics 365 Contact Center Manages high-volume customer conversations across voice, chat, email, messaging, and social channels with intelligent routing, AI-powered automation, and real-time insights from one unified platform.
- Microsoft Power Platform Microsoft's low-code suite including Power Apps, Power BI, Power Automate, and Power Virtual Agents for building applications, analysing data, automating workflows, and creating chatbots, implemented by QGate.
- Microsoft 365 Copilot Generative AI integrated directly into Word, Excel, Outlook, PowerPoint, and Teams, combining large language models with organisational data to transform how teams create, communicate, and collaborate.
- Infor CRM Cloud-based CRM platform with flexible deployment options and deep ERP integration, built on the trusted foundation of Saleslogix with over 25 years of continuous development.
- CRM Transformation and Optimisation Services Consultancy services including CRM strategy and roadmap, transformation and recovery of underperforming Dynamics 365 systems, sales process optimisation, and data intelligence for UK SMEs.
- Ongoing CRM Support and Success Continuous CRM support offering with proactive monitoring, health checks, training, change management, and continuous enhancements for Dynamics 365 clients.
- Automation and AI-Driven CRM Services Implementation of Microsoft Copilot, Power Virtual Agents, AI Builder, and workflow automation to enable AI-driven CRM and intelligent customer engagement.
Quantifiable outcome
- 3D Recruit cut compliance times by 70% with Dynamics 365
- +1 more outcomes
Companies that use QGate
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
QGate technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability12 records
Feature2 records
QGate partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered flagship, core and supporting.
- MicrosoftflagshipAs a Microsoft Solutions Partner, QGate leverages Microsoft Dynamics 365 and Power Platform to drive business transformation. Deep partnership ensures cutting-edge solutions, seamless integrations, and expert guidance for CRM optimisation, automation, and data intelligence.
- InforcorePartnership with Infor provides clients with complete cloud-based industry suites with user experience focus, data science capabilities, and easy integration into existing systems. QGate has supported Saleslogix and Infor CRM customers for over 25 years.
- InfinigatecorePartnership with Infinigate, a leading cybersecurity and cloud solutions provider, enables QGate to offer secure, compliant, and high-performance Dynamics 365 environments with robust security and seamless cloud infrastructure.
- Dynamics ConsultantssupportingCollaboration with Dynamics Consultants, specialists in Microsoft Dynamics 365 Business Central, to deliver end-to-end business solutions integrating CRM and ERP for enhanced efficiency and operational performance.
- ClickLearnsupportingPartnership with ClickLearn helps businesses enhance user adoption and training for Dynamics 365 with AI-powered content automation, ensuring seamless documentation, training, and onboarding.
- CompanialsupportingAs a trusted partner of Companial, QGate accesses exclusive Microsoft licensing, technical resources, and go-to-market support, strengthening ability to deliver innovative Dynamics 365 solutions with cost-effective implementations.
- QConnect Partner Programme MemberscoreQConnect is QGate's partner programme for consultancies, MSPs, and technology providers who want to deepen client relationships and deliver lasting impact. Partners benefit from referral commissions on deals £25,000+, sales enablement, and relationship safeguards.
- KingswaySoftsupportingKingswaySoft provides data integration and migration solutions connecting Dynamics 365 with enterprise applications, enabling seamless data flow, process automation, and improved CRM performance through powerful ETL tools.
- QWARE (Paribus 365, intelli-CTi)supportingQWARE solutions include Paribus 365 for duplicate detection and data quality in Dynamics 365, and intelli-CTi for telephone system integration with Dynamics 365 and Infor CRM for connected customer engagements.
- ClickDimensionssupportingClickDimensions empowers marketers with a unified platform built directly into Dynamics 365 for campaign management and analytics, simplifying marketing with email marketing, lead nurturing, and event management.
- LinkedIn Sales NavigatorsupportingLinkedIn Sales Navigator app brings actionable insights into Dynamics 365 including company data, activities, and connections. Personalises engagement, finds warm introductions, and connects with prospects through live org charts and auto-imported contacts.
- TouchdownsupportingTouchdown provides marketing automation solutions for Dynamics 365, enabling businesses to streamline campaign management, nurture leads, and personalise customer engagement across email, SMS, and social media.
- proMXsupportingproMX Fast Start solution combines sales and project management, streamlining approvals, resource planning, and invoicing with Gantt-based project planning, time and expense tracking, and simplified approval management.
- MSCRM AddonssupportingMSCRM Addons provides document management and CRM efficiency tools including AttachmentExtractor for reducing storage costs and DocumentsCorePack for document generation and automation with pre-configured templates.
- QliksupportingQlik Sense platform offers modern analytics empowering users to uncover insights with AI-powered customer engagement tools and rapid cloud-based deployment in Azure.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
QGate competitors and assessment
Company assessmentBroad incumbents
- Capgemini: Global consulting and systems integration firm with a Microsoft Dynamics 365 service line; comparable at the capabilities level but operating at a much wider scale and offering breadth.
- Sonata Software: Global IT services company with a dedicated Microsoft Dynamics 365 and Power Platform practice and UK delivery capability; a broader incumbent competing in similar transformation work.
- DXC Technology: Global IT services firm with a Microsoft Dynamics 365 practice offering CRM and ERP consulting, implementation, and managed services; a broad incumbent that competes with QGate on larger UK enterprise opportunities.
- Avanade: Joint venture between Accenture and Microsoft focused on Dynamics 365, Power Platform, and Azure services globally; a much larger incumbent in the same Dynamics 365 ecosystem competing for many of the same transformation deals.
- HCLTech: Global IT services major with an active Microsoft Dynamics 365 practice delivering CRM and ERP transformation; competes with QGate for UK mid-market and enterprise Dynamics engagements.
Direct peers
- eBECS: A UK-based Microsoft Dynamics 365 partner offering consultancy, implementation, and managed services for ERP and CRM; highly comparable to QGate in specialisation, geography, and target mid-market segment.
- Pragmatiq Solutions: A UK Dynamics 365 and Power Platform consultancy serving SME and mid-market clients with implementation, customisation, and ongoing support; a closer-scale direct peer to QGate.
- Tisski: UK Microsoft Dynamics 365 and Power Platform consultancy delivering transformation, implementation, and managed support to SME and mid-market clients; directly comparable to QGate in service scope and customer profile.
Emerging players
- Sorcero: An AI/data-focused company whose language intelligence platform integrates with Microsoft ecosystems; an emerging player with partial overlap to QGate's AI-driven CRM and Copilot enablement work.
Others
- Infor: Enterprise application vendor whose Infor CRM (formerly Saleslogix) is a QGate technology partner; included as an adjacent, enabling ecosystem participant rather than a direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
QGate social profiles
Digital presenceQGate financial estimates
Financial estimateRevenue estimate
Valuation estimate
QGate leadership team
Management profileNumber of profiles
Profiles9 records
QGate funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
QGate M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about QGate
What does QGate do?
QGate is a UK-based Microsoft Dynamics 365 consultancy that delivers CRM transformation, recovery, and optimisation services, including strategy, implementation, support, and training. The company also sells QLab, a proprietary SaaS product platform built on Dynamics 365 that provides ready-to-run CRM foundations (QLab.Core) and targeted intelligent modules (QLab.Modules) for sales, service, and customer engagement.
Is QGate a public or private company?
QGate is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was QGate founded?
QGate was founded in 1998. It employs 11 to 50 people.
Where is QGate based?
QGate is headquartered in Fareham, United Kingdom, in the Europe region.
How does QGate make money?
Two revenue lines are on record. Microsoft Dynamics 365 Consultancy Services are the primary driver. The others are QLab Software Products.
Who are QGate's main competitors?
Broad incumbents on record are Capgemini, Sonata Software, DXC Technology, Avanade and HCLTech. Direct peers are eBECS, Pragmatiq Solutions and Tisski. Sorcero is listed as an emerging player. Infor is listed as an others.
Does QGate have an API?
No public API is recorded for QGate.