Epic Information Solutions
- Company typePrivate
- Founded1995
- HeadquartersWinnipeg, Canada
- Headcount101–250
- GTM typeB2B
- OfferingServices
Epic Information Solutions firmographics
Firmographics- Name
- Epic Information Solutions
- Legal name
- Epic Information Solutions Inc.
- Website
- https://epic.ca
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Epic Information Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Software Publishers (513210)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK), Disaster Recovery Orchestration & Automation (Runbooks) (HDABAIAH), IT Incident, Problem & Change Management Platforms (HDAEALAI), Enterprise Architecture & IT Operating Model (BPAHAEAB)
Keywords
Where Epic Information Solutions is headquartered
LocationHeadquarters
- HQ city
- Winnipeg
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Epic Information Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Recurring): Fixed monthly fee for comprehensive managed IT support including service desk, network monitoring, cybersecurity protection, data backup, and technology procurement. This is the core recurring revenue stream. The company also offers promotional pricing such as '50% off your first 3 months of Managed IT Services.'
- Professional Services: Consulting and implementation services including IT consulting, cybersecurity consulting, cloud transformation consulting, and staff augmentation. These are project-based, one-time engagements billed per project or engagement.
- Cloud Services: Revenue from cloud infrastructure services including public cloud (Microsoft Azure, HPe GreenLake), private cloud (Infrastructure-as-a-Service, Microsoft Azure Stack HCI, Citrix Virtual Desktop Infrastructure), and cloud backup services.
- Microsoft 365 Solutions: Revenue from Microsoft 365 license sales, subscription management, deployment and setup, data migrations, license administration, and advisory services as a Microsoft Cloud Solutions Partner.
- Security Services: Multi-layered security services including security assessments, prevention mechanisms, penetration testing, incident response, firewall protection, and endpoint protection, sold as part of managed services or standalone engagements.
- Technology Procurement / Hardware & Software: Revenue from hardware and software procurement through vendor partnerships, including competitive pricing, supplier connections, and continuous support for technology purchases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services (Standard Package) |
| Subscription | Monthly | Microsoft 365 Business Basic |
| Subscription | Monthly | Microsoft 365 Business Standard |
| Subscription | Monthly | Microsoft 365 Business Premium |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Epic Information Solutions product offering
Product offeringCore offering
Epic Information Solutions is a managed IT services provider based in Winnipeg, Manitoba that delivers a comprehensive suite of IT services to Manitoba businesses. The company offers six core service lines: Managed IT Support (24/7 technical support, network monitoring, cybersecurity, data backup, and technology procurement), Professional Services (IT consulting, cybersecurity consulting, cloud transformation, and staff augmentation), Cloud Services (public and private cloud plus backup/replication), Microsoft 365 Solutions, Security Services, and Procurement Support for hardware and software.
Product overview
Epic Information Solutions is a Bell MTS company providing a comprehensive suite of IT services for Manitoba businesses. The company operates as a unified managed services portfolio organized around six core service lines: Managed IT Support (24/7 technical support, network monitoring, cybersecurity), Professional Services (IT consulting, cybersecurity consulting, cloud transformation, staff augmentation), Cloud Services (public cloud via Azure/Greenlake, private cloud via Azure Stack HCI/Citrix VDI, and cloud backup/replication), Microsoft 365 Solutions (Microsoft Cloud Solutions Partner offering Business plans, Teams Calling, migrations, deployment), Security Services (assessments, prevention, penetration testing, incident response), and Procurement Support (vendor partnerships for hardware/software procurement). The company was established in 1995 and acquired by Bell MTS in 2017 as part of BCE.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support
Quantifiable outcome
- 10–25% productivity increase reported by businesses that outsource IT functions to MSPs
- +5 more outcomes
Companies that use Epic Information Solutions
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Epic Information Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Epic Information Solutions partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft is a core technology partner for Epic. As a Microsoft Cloud Solutions Partner, Epic resells and deploys Microsoft 365 products (Business Basic, Standard, Premium) and provides associated services including data migrations, deployment, setup, license administration, and IT advisory. Epic also leverages Microsoft Azure for public cloud workloads and Microsoft Azure Stack HCI for private cloud solutions.
- CiscocoreCisco is a key networking technology partner. Epic resells and implements Cisco networking solutions including Cisco Meraki for cloud-managed networking. Cisco technologies are used to deliver enterprise-grade networking infrastructure for Epic's managed IT clients.
- CheckpointcoreCheck Point is a key security technology partner. Epic's technical team holds certifications in Check Point technologies and leverages Check Point for firewall protection and security solutions as part of its multi-layered security strategy for clients.
- HP Enterprise (HPE)coreHP Enterprise is a key hardware and technology partner. Epic's team holds over 200 technical certifications including in HPE technologies. HPE products are part of Epic's managed IT and procurement offerings for clients.
- ArubacoreAruba (Hewlett Packard Enterprise company) is a key networking technology partner for Epic, providing wireless networking solutions as part of Epic's managed IT and network infrastructure services.
- SentinelOnecoreSentinelOne is a key endpoint protection partner. Epic leverages SentinelOne's Endpoint Detection and Response (EDR) platform as part of its cybersecurity services, providing AI-driven behavioral analysis and real-time threat monitoring for client endpoints.
- CitrixcoreCitrix is a key technology partner for Virtual Desktop Infrastructure (VDI) solutions as part of Epic's private cloud offerings. Epic delivers Citrix Virtual Desktop Infrastructure services for clients requiring secure, centralized desktop environments.
- DellcoreDell is a certified hardware partner of Epic, providing laptops, desktops, servers, and other technology products through Epic's technology procurement services.
- FortinetcoreFortinet is a cybersecurity technology partner. Fortinet products are part of Epic's security portfolio, providing firewall and network security solutions for managed IT clients.
- Cisco MerakicoreCisco Meraki is a key cloud-managed networking partner. Epic resells and deploys Cisco Meraki solutions for wireless networking, security, and SD-WAN for managed IT clients.
- NetAppcoreNetApp is a key storage technology partner. NetApp solutions are part of Epic's data storage and cloud infrastructure offerings, providing enterprise storage for clients.
- VeeamcoreVeeam is a key data backup and recovery partner. Epic leverages Veeam for cloud backup services including cloud managed backup and cloud replication for client data protection.
- VMwarecoreVMware is a core virtualization partner. Epic leverages VMware technologies for virtualization solutions as part of its cloud and managed IT services.
- Microsoft AzurecoreMicrosoft Azure is the primary public cloud platform offered by Epic for cloud migration, workload hosting, and cloud-based services. Epic guides clients through Azure platform selection, deployment, configuration, and ongoing management.
- Microsoft IntunecoreMicrosoft Intune is part of the Microsoft 365 Business Premium tier, providing mobile device management and endpoint management capabilities. Epic deploys and manages Intune for clients as part of its managed services.
- Microsoft Azure Information Protection (AIP)coreAzure Information Protection is included in Microsoft 365 Business Premium and deployed by Epic as part of its advanced security offerings, providing data classification and protection capabilities.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
Epic Information Solutions competitors and assessment
Company assessmentDirect peers
- Long View Systems: Long View is one of Canada's largest employee-owned IT services and managed services providers, offering managed IT, cloud, security, and professional services across Western Canada. It is a direct competitor to Epic, particularly in the Manitoba/Western Canadian market, with comparable Microsoft-centric service delivery and a similar mid-market and enterprise customer base.
- OnX Enterprise Solutions: OnX is a Canadian IT solutions and managed services provider with national coverage, offering cloud, managed IT, and professional services. It competes with Epic for Canadian enterprise clients and shares a similar vendor mix (Microsoft, Cisco, HPE, VMware) and a comparable Bell-adjacent enterprise customer base.
- WBM Technologies: WBM Technologies is a Western Canadian managed IT, document, and IT services provider headquartered in Saskatchewan with operations across the Prairies. It is a comparable regional MSP competing with Epic for Manitoba and Prairie-based customers, with similar managed IT, cloud, and procurement offerings.
- Softchoice Corporation: Softchoice is a Canadian-headquartered IT solutions and managed services provider with a strong Microsoft partnership and broad North American reach. It overlaps with Epic in Microsoft 365 licensing, managed services, cloud, and security, and serves many of the same enterprise and mid-market customer segments.
- KelTech IoT (formerly Kelman Technologies): KelTech is a Canadian managed IT and IT services provider with presence in Manitoba and Western Canada, offering managed IT, cloud, and cybersecurity services. It is a direct regional competitor to Epic in the Manitoba market with a comparable SMB/mid-market customer focus.
- Compugen Inc. Compugen is a Canadian IT solutions and managed services provider with national reach, offering managed IT, cloud, security, and hardware/software procurement. It competes head-to-head with Epic for the same mid-market and enterprise clients across Canada and shares a similar Microsoft- and Cisco-led services portfolio.
Broad incumbents
- Converge Technology Solutions: Converge is a Canadian-founded IT services and solutions provider with national and North American reach, offering managed IT, cloud, security, and infrastructure services. It is a broad incumbent comparable to Epic on services portfolio but with significantly larger scale and geographic coverage.
- CDW Canada: CDW Canada is the Canadian arm of CDW, a large IT hardware, software, and services reseller and managed services provider. It overlaps with Epic's procurement, managed IT, and Microsoft 365 practices, but operates at a much larger scale and broader geographic footprint as a broad incumbent.
- Calian IT & Cyber Solutions: Calian is a Canadian diversified IT and cyber services provider offering managed IT, cybersecurity, and cloud services to enterprise and government clients. It overlaps with Epic in managed IT, security, and professional services, operating as a larger incumbent with broader Canadian and international reach.
- Insight Enterprises (Canada): Insight is a global IT solutions and services provider with a Canadian presence, offering managed services, cloud, security, and hardware/software procurement. It competes with Epic for mid-market and enterprise clients but as a broad incumbent with a much larger portfolio and national/international footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Epic Information Solutions social profiles
Digital presenceEpic Information Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Epic Information Solutions leadership team
Management profileNumber of profiles
Profiles10 records
Epic Information Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Epic Information Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Epic Information Solutions
What does Epic Information Solutions do?
Epic Information Solutions is a managed IT services provider based in Winnipeg, Manitoba that delivers a comprehensive suite of IT services to Manitoba businesses. The company offers six core service lines: Managed IT Support (24/7 technical support, network monitoring, cybersecurity, data backup, and technology procurement), Professional Services (IT consulting, cybersecurity consulting, cloud transformation, and staff augmentation), Cloud Services (public and private cloud plus backup/replication), Microsoft 365 Solutions, Security Services, and Procurement Support for hardware and software.
Is Epic Information Solutions a public or private company?
Epic Information Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Epic Information Solutions founded?
Epic Information Solutions was founded in 1995. It employs 101 to 250 people.
Where is Epic Information Solutions based?
Epic Information Solutions is headquartered in Winnipeg, Canada, in the North America region.
How does Epic Information Solutions make money?
Six revenue lines are on record. Managed IT Services (Recurring) is the primary driver. The others are professional Services, cloud Services, microsoft 365 Solutions, security Services and technology Procurement / Hardware & Software.
Who are Epic Information Solutions's main competitors?
Direct peers on record are Long View Systems, OnX Enterprise Solutions, WBM Technologies, Softchoice Corporation, KelTech IoT (formerly Kelman Technologies) and Compugen Inc.. Broad incumbents are Converge Technology Solutions, CDW Canada, Calian IT & Cyber Solutions and Insight Enterprises (Canada).
Does Epic Information Solutions have an API?
No public API is recorded for Epic Information Solutions.
What industry is Epic Information Solutions in?
Epic Information Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of HDABAIAK, Continuity for SaaS & Cloud Apps (M365/Salesforce Backup). Its NAICS code is 54151 and its SIC code is 7373.