BiteHeist
BiteHeist is a US SaaS platform that provides independent and multi-location restaurants an all-in-one $99/month subscription combining AI-built websites, online and mobile ordering, branded iOS/Android apps, loyalty, marketing, and POS/delivery-aggregator integrations to replace third-party delivery commissions.
- Company typePrivate
- Founded2015
- HeadquartersPlano, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What BiteHeist does
BiteHeist is a US-based restaurant technology SaaS platform founded in 2015, operating with 1–10 employees from Plano, Texas (per firmographic data; a separate source cites New York City). The company sells a flat-fee, all-in-one platform to independent and multi-location restaurants, bundling AI-built websites, online and catering ordering, branded iOS/Android mobile apps, customer loyalty and rewards, email and SMS marketing, reservations, analytics, and order throttling into a single $99/month subscription, with modular add-ons for mobile apps ($49/mo), delivery aggregation ($99/mo per location), SMS bundles ($20/mo), and delivery driver access ($25/mo).
Underlying the platform are real-time integrations with 20+ POS systems (Toast, Square, Clover, Lightspeed, Oracle Simphony, NCR Aloha, SkyTab, Heartland Genius, among others) and the four major US third-party delivery aggregators (DoorDash, Uber Eats, Grubhub, Slice), enabling direct order routing and consolidated marketplace order management. BiteHeist also offers on-demand delivery dispatch via DoorDash Drive and Uber Direct, allowing restaurants to fulfill direct delivery orders without owning a fleet. AI is positioned in two narrow areas: continuous SEO optimization for restaurant websites and AI-assisted site generation.
The business operates a sales-led go-to-market with 'Request a Demo' and 'Talk To Us' CTAs targeting restaurant operators, supplemented by a white-label partner program through which agencies, marketing firms, and consultants resell the platform under their own brand. Revenue is generated primarily through recurring monthly SaaS subscriptions and usage-based add-ons; the company claims 5,000+ restaurants served and $500M+ in orders processed, with a competing source stating 300+ trusted restaurants and 2M+ orders. No external funding, ownership structure details, executive team bios, or financial disclosures are present in the available data.
BiteHeist firmographics
Firmographics- Name
- BiteHeist
- Legal name
- BiteHeist
- Website
- https://biteheist.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- BiteHeist is a US SaaS platform that provides independent and multi-location restaurants an all-in-one $99/month subscription combining AI-built websites, online and mobile ordering, branded iOS/Android apps, loyalty, marketing, and POS/delivery-aggregator integrations to replace third-party delivery commissions.
- Ownership category
- akta.pro rank
BiteHeist industry classification
Industry- Product category
- Restaurant Technology Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Mobile Ordering, POS & Campus Dining Technology (EDALADAN)
- akta.pro secondary industries
- Corporate/Office Catering & Group Ordering Platforms (CRAFAFAJ), POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO), App Monetization & Subscription Management Platforms (BPAMADAI)
Keywords
Where BiteHeist is headquartered
LocationHeadquarters
- HQ city
- Plano
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
BiteHeist business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Subscription (SaaS): Monthly SaaS subscription providing access to the complete platform including website, online ordering, loyalty, email/SMS marketing, reservations, and multi-location support. Priced at $99/month (or discounted annual plan).
- Add-on Services: Additional revenue from mobile app ($49/mo), extra SMS messages ($20/mo per 1,000), delivery app integration ($99/mo per location), and delivery driver connections ($25/mo).
- Convenience Fee (Standalone Ordering): For standalone online ordering (without full platform), customers pay a $1.75 convenience fee per order. Restaurants keep 100% of revenue with zero setup, monthly, or cancellation fees.
- Partner/White-Label Program: Agencies, marketing firms, and consultants white-label the platform for their restaurant clients, creating recurring revenue streams for partners under their own brand.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | BiteHeist Platform - All-In-One |
| Subscription | Monthly | Mobile App Add-on |
| Usage-based | Monthly | Extra SMS Messages |
| Subscription | Monthly | Delivery App Integration Add-on |
| Subscription | Monthly | Delivery Drivers Connection |
| Transaction based/ take rate | Pay-as-you-go | Standalone Online Ordering |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
BiteHeist product offering
Product offeringCore offering
BiteHeist provides an all-in-one SaaS platform for restaurants that combines AI-built websites, direct online ordering, branded mobile apps (iOS/Android), POS integration with 20+ systems, customer loyalty and rewards, email/SMS marketing, reservations, and delivery dispatch/aggregation into a single unified system. The platform is sold on a flat monthly subscription fee (starting at $99/month) with zero commissions on orders, targeting independent and multi-location restaurants that want to reduce dependence on third-party delivery marketplaces. A white-label partner program allows agencies and consultants to resell the platform under their own brand.
Product overview
BiteHeist is a unified platform-plus-modules restaurant technology suite. The core BiteHeist Platform ($99/mo) provides professional multi-page websites built with AI, web ordering, native mobile apps (iOS & Android), integrated POS connectivity (20+ systems), payment processing, and customer loyalty/rewards. Additional marketing modules include Email Marketing and SMS Marketing for customer engagement. Delivery operations are handled through two complementary solutions: Delivery Dispatch (connects to DoorDash Drive and Uber Direct for fulfillment without hiring drivers) and Order Aggregation (consolidates orders from DoorDash, UberEats, Grubhub, and direct orders into one dashboard or directly into POS). Add-ons include Mobile App ($49/mo), Extra SMS Messages ($20/mo), Delivery App Integration ($99/mo per location), and Delivery Drivers ($25/mo). The platform syncs menus and orders across all channels in real-time.
Differentiator
Problem solved
Functional benefit
Products and services
- BiteHeist Platform All-in-one restaurant technology platform at $99/month including professional multi-page website, AI-powered SEO optimization, online ordering and catering, customer loyalty and rewards, SMS and email marketing, reservations, multi-location support, and 24/7 dedicated support. Built for independent and multi-location restaurants seeking to own customer relationships and avoid third-party delivery commissions.
- Native Mobile Apps Fully branded iOS and Android mobile apps for each restaurant client, with push notifications, Apple Pay and Google Pay support, and offline menu viewing. BiteHeist handles development, App Store submission, and ongoing updates on behalf of the restaurant.
- Delivery Dispatch On-demand delivery fulfillment service that connects restaurants to DoorDash Drive and Uber Direct driver networks, enabling delivery orders to be fulfilled without hiring in-house drivers. Includes smart routing and branded customer tracking.
- Order Aggregation Consolidates orders from DoorDash, Uber Eats, Grubhub, Slice, and direct website orders into a single dashboard or directly into the POS system. Eliminates separate tablets for each delivery marketplace and provides cross-platform analytics.
- AI-Built Websites AI-powered website builder that creates beautiful, high-performing websites for restaurants without requiring agencies or coding. Includes AI-powered SEO optimization that automatically adjusts to Google's latest ranking factors.
- Cashback Loyalty Engine Next-generation loyalty system that rewards customers with dollars back (not points), driving repeat visits. Includes time-based bonuses and personalized offers designed to fill slow dayparts.
- Email Marketing Automated email marketing campaigns with drag-and-drop editor, automated flows, and A/B testing for welcome sequences, win-backs, and promotional blasts aimed at increasing customer engagement and repeat orders.
- SMS Marketing Two-way SMS messaging with scheduled sends and segmentation capabilities for order notifications, promotional texts, and personalized offers. Achieves 98% open rates for text messages.
- POS Integration Direct integration with 20+ POS systems (including Toast, Square, Clover, Lightspeed, NCR Aloha, Oracle Simphony, SkyTab, and others) with real-time menu synchronization. Orders flow directly from website/app to POS with no manual entry.
- Standalone Online Ordering Standalone online ordering offering for restaurants with no setup fees, no monthly fees, and no cancellation fees. Customers pay a $1.75 convenience fee per order, and the restaurant keeps 100% of the food revenue.
- White-Label Partner Program White-label partner program that enables agencies, marketing firms, and consultants to resell BiteHeist's platform to their restaurant clients under their own brand, with custom domain, branded mobile apps, dashboard, and email communications.
Quantifiable outcome
- 320% more Google traffic within 6 months (3.2x organic traffic increase)
- +5 more outcomes
Companies that use BiteHeist
Customer profileNamed customers13 records
Segments3 records
Ideal customer profiles3 records
BiteHeist technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration37 records
AI capability3 records
Feature6 records
BiteHeist partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and supporting.
- DoorDashcoreDoorDash integration allows BiteHeist to offer delivery dispatch via DoorDash Drive and order aggregation from DoorDash marketplace into restaurant POS systems.
- Uber EatscoreUber Eats order aggregation integration consolidates orders from Uber Eats directly into restaurant POS systems, eliminating the need for separate tablets.
- GrubhubcoreGrubhub integration for order aggregation allows BiteHeist to consolidate Grubhub orders into unified restaurant dashboards and POS systems.
- SlicecoreSlice integration for pizza-focused restaurants to aggregate orders into the unified BiteHeist platform and POS systems.
- Uber DirectcoreUber Direct integration for delivery dispatch, allowing restaurants to fulfill delivery orders using Uber's driver network without hiring their own drivers.
- ToastcorePopular POS integration partner. Orders flow directly from BiteHeist website/app to Toast POS with real-time menu synchronization.
- SquarecorePopular POS integration partner. Real-time menu sync and order flow from BiteHeist to Square POS system.
- ClovercoreOfficial Clover Integration Partner. BiteHeist is marketed as supercharging Clover POS with online ordering, branded website, mobile apps, and delivery dispatch capabilities.
- LightspeedcoreLightspeed X Series integration for restaurants using Lightspeed POS to receive orders directly from BiteHeist platform.
- First DeliverycoreFirst Delivery powers on-demand delivery fleet for BiteHeist, connecting to DoorDash Drive, Uber Direct, and multiple other delivery fleets without restaurants needing to hire their own drivers.
- DoorDash DrivecoreDoorDash Drive integration enables on-demand delivery fulfillment from restaurant's own website/POS without relying on DoorDash marketplace commissions.
- Genius (Heartland)supportingPOS integration partner allowing restaurants using Heartland payment systems to connect with BiteHeist platform.
- SkyTabsupportingPOS integration partner for restaurants using SkyTab systems to receive BiteHeist orders directly.
- NCR Aloha CloudsupportingIntegration with NCR Aloha Cloud POS systems for enterprise restaurant groups.
- Oracle SimphonysupportingIntegration with Oracle Simphony for enterprise restaurant operations.
- Clover POScoreDedicated Clover integration page promotes BiteHeist as an Official Clover Integration Partner with enhanced capabilities for Clover users.
Scale indicators13 records
Recent moves6 records
Expansion highlights4 records
BiteHeist competitors and assessment
Company assessmentBroad incumbents
- Clover (First Data/Fiserv): Clover is a major SMB POS platform and an integration partner of BiteHeist. While BiteHeist extends Clover with ordering and apps, Clover's own app marketplace and emerging direct-ordering features create overlap and channel tension.
- Toast: Toast is the dominant restaurant POS and online ordering platform in the US, with a much broader product portfolio (POS, payments, payroll, marketing, online ordering) and significantly greater capital. It overlaps heavily with BiteHeist on online ordering and POS integration, particularly for Clover and Toast POS users.
- Lightspeed Restaurant: Lightspeed provides a restaurant POS with integrated online ordering and is an integration partner of BiteHeist. As an established POS vendor with international reach, it competes both directly (own ordering tools) and as a complementary platform.
- Square for Restaurants: Square (Block) offers an integrated POS, online ordering, delivery, and marketing suite targeting small and mid-market restaurants. Its bundled pricing, payments revenue, and brand recognition make it a key incumbent competitor, especially since BiteHeist integrates with Square POS.
- Olo: Olo is a public, enterprise-focused restaurant ordering platform powering direct digital ordering for large chains. It competes in the same online-ordering category but at the high end of the market (multi-unit enterprise), contrasting with BiteHeist's SMB focus.
Direct peers
- SpotOn: SpotOn offers a restaurant platform combining POS, online ordering, marketing, and payments targeting independent operators. Its bundled pricing and SMB focus put it in direct competition with BiteHeist for the same customer base.
- ChowNow: ChowNow is the most direct competitor: a commission-free online ordering platform built for independent restaurants with similar flat-monthly pricing and direct-ordering positioning. Like BiteHeist, it markets the elimination of third-party delivery commissions as its core value proposition.
- MenuDrive: MenuDrive is a commission-free online ordering and website platform focused on independent restaurants, with similar flat-fee economics and direct-ordering positioning. It is a direct SMB competitor to BiteHeist.
Others
- DoorDash: DoorDash is both an integration partner (order aggregation and Drive dispatch) and a competitive threat. It is the marketplace BiteHeist helps restaurants bypass, and its launch of direct-ordering tools (DoorDash Storefront) directly competes with BiteHeist's core proposition.
Emerging players
- Owner.com: Owner.com is an emerging direct-ordering platform for independent restaurants with AI-driven website building and zero-commission ordering, closely mirroring BiteHeist's all-in-one positioning and target SMB segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
BiteHeist social profiles
Digital presenceBiteHeist financial estimates
Financial estimateRevenue estimate
Valuation estimate
BiteHeist leadership team
Management profileNumber of profiles
BiteHeist funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BiteHeist M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BiteHeist
What does BiteHeist do?
BiteHeist provides an all-in-one SaaS platform for restaurants that combines AI-built websites, direct online ordering, branded mobile apps (iOS/Android), POS integration with 20+ systems, customer loyalty and rewards, email/SMS marketing, reservations, and delivery dispatch/aggregation into a single unified system. The platform is sold on a flat monthly subscription fee (starting at $99/month) with zero commissions on orders, targeting independent and multi-location restaurants that want to reduce dependence on third-party delivery marketplaces. A white-label partner program allows agencies and consultants to resell the platform under their own brand.
Is BiteHeist a public or private company?
BiteHeist is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BiteHeist founded?
BiteHeist was founded in 2015. It employs 1 to 10 people.
Where is BiteHeist based?
BiteHeist is headquartered in Plano, United States, in the North America region.
How does BiteHeist make money?
Four revenue lines are on record. Platform Subscription (SaaS) is the primary driver. The others are add-on Services, convenience Fee (Standalone Ordering) and partner/White-Label Program.
Who are BiteHeist's main competitors?
Broad incumbents on record are Clover (First Data/Fiserv), Toast, Lightspeed Restaurant, Square for Restaurants and Olo. Direct peers are SpotOn, ChowNow and MenuDrive. DoorDash is listed as an others. Owner.com is listed as an emerging player.
Does BiteHeist have an API?
No public API is recorded for BiteHeist.
What industry is BiteHeist in?
BiteHeist's product category is Restaurant Technology Software. Its primary akta.pro industry code is EDALADAN, Mobile Ordering, POS & Campus Dining Technology, with a secondary code of CRAFAFAJ, Corporate/Office Catering & Group Ordering Platforms. Its SIC code is 7372.