IndyTeleData
IndyTeleData is an Indianapolis-based IT services firm providing managed IT support, business telephone systems, network infrastructure, backup, and disaster contingency planning to small and medium businesses in central Indiana that lack full-time IT staff.
- Company typePrivate
- Founded2011
- HeadquartersIndianapolis, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What IndyTeleData does
IndyTeleData, Inc. is a privately held IT services firm headquartered at 5222 South East Street, Suite B-2, Indianapolis, Indiana, serving small and medium businesses in central Indiana that cannot afford full-time IT staff but require enterprise-level support. The company delivers a comprehensive suite of tactical and strategic IT services, including managed monthly service plans, time-and-material break/fix support, business telephone systems (VoIP, SIP, on-premise, cloud-based, and hosted via Level365), network infrastructure (Cisco Meraki and Ubiquiti wireless), off-site backup (iBackup, Macrium), remote access (Kaseya, RemotePC), surveillance (Amcrest), computer and telephone wiring, website design, and disaster contingency planning. Its technology stack is assembled entirely from third-party vendor partnerships rather than proprietary platforms, with MetroNet authorized-partner status enabling bundled fiber connectivity resale.
The firm's revenue model combines recurring monthly service contracts acting as outsourced IT departments, pay-as-you-go professional services, one-time hardware installation and project work, and one-time website design fees. Go-to-market is consultative and sales-led, with the company emphasizing time spent learning each customer's business before recommending solutions; channels consist of the company website, direct phone outreach (317-231-5547), and contact forms. IndyTeleData operates with a team of approximately 10 employees led by President Steve Battiato, who has been in IT since 1983, and the firm holds no disclosed funding, patents, certifications, or external institutional ownership.
IndyTeleData firmographics
Firmographics- Name
- IndyTeleData
- Legal name
- IndyTeleData, Inc.
- Website
- https://indyteledata.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- IndyTeleData is an Indianapolis-based IT services firm providing managed IT support, business telephone systems, network infrastructure, backup, and disaster contingency planning to small and medium businesses in central Indiana that lack full-time IT staff.
- Ownership category
- akta.pro rank
IndyTeleData industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Infrastructure Outsourcing (IO) (BPAEAMAB), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)
Keywords
Where IndyTeleData is headquartered
LocationHeadquarters
- HQ city
- Indianapolis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
IndyTeleData business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Monthly Service Plans: Fixed monthly service contracts providing ongoing business IT support as a dedicated IT resource. Acts as an outsourced IT department for businesses without full-time IT staff.
- Time and Material Services: Non-contracted IT support for businesses needing occasional IT assistance on an as-needed basis.
- Equipment Installation: Recommends and installs computers, projectors, televisions, servers, WAPs, phone systems, printers, and network solutions. One-time revenue from hardware sales and installation services.
- Website Design: One-time cost website design that is user-friendly and easy for end-users to maintain without additional fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly Service Plans - Fixed recurring contracts |
| Other | Pay-as-you-go | Time and Material - As-needed IT support |
| One time/ perpetual license | Pay-as-you-go | Website Design - One-time cost solution |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
IndyTeleData product offering
Product offeringCore offering
IndyTeleData delivers outsourced IT support and infrastructure services to small and medium businesses in central Indiana, functioning as a dedicated IT department for organizations without full-time IT staff. Core offerings include monthly managed IT service plans, business telephone system solutions (VoIP, SIP, on-premise, cloud-based, hosted), network infrastructure setup, off-site data backup, disaster contingency planning, and two-year technology strategic planning. The company also provides equipment installation, wiring, website design, and technology training on a project or one-time basis.
Product overview
IndyTeleData is an IT services company offering a comprehensive suite of technology solutions for small and medium businesses in central Indiana. The portfolio consists of two main categories: Tactical Solutions (Monthly Service Plans, Time and Material Services, Electronic Equipment Installation, Google Apps for Business, Business Telephone Systems, Backup Services, Internet/Phone Service Coordination, Computer and Telephone Wiring, Cost-effective Websites, Project Planning and Management, and Training on Technology) and Strategic Solutions (Technology Optimization, Workflow Improvements, Two Year Technology Strategic Plan, and Disaster Contingency Planning). These services integrate with various partner platforms including Google Apps, Microsoft Office 365, Level365 VoIP, Cisco Meraki, Ubiquiti, MetroNet, iBackup, Macrium, Peplink, Kaseya, RemotePC, and Amcrest for comprehensive business technology support.
Differentiator
Problem solved
Functional benefit
Products and services
- Monthly Service Plans Fixed monthly service contracts that act as a dedicated outsourced IT department for SMB clients, providing ongoing IT support, maintenance, and strategic guidance as a recurring relationship.
- Time and Material Services Non-contracted, as-needed business IT support delivered on a pay-as-you-go basis for clients that do not require a full monthly service plan.
- Business Telephone Systems Comprehensive business telephone solutions including VoIP, SIP, on-premise, cloud-based, and hosted options tailored to the customer's needs and scale.
- Backup Services Off-site data backup solutions that protect business files from single-location vulnerabilities such as hardware failure or local incidents.
- Disaster Contingency Planning Development of realistic and affordable disaster contingency plans tied directly to business continuity in the event of service interruption, hardware failure, weather events, or security incidents.
- Two Year Technology Strategic Plan Strategic planning service that aligns all technology purchases with the business plan, producing a technology roadmap and expected purchases to ensure scalability and prevent undersizing.
- Electronic Equipment Installation Recommendation and installation of computers, projectors, televisions, servers, wireless access points, phone systems, printers, and network solutions.
- Computer and Telephone Wiring
Quantifiable outcome
- Affordable business telephone systems for small businesses
- +2 more outcomes
Companies that use IndyTeleData
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
IndyTeleData technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature3 records
IndyTeleData partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Google AppscoreITD facilitates transition to Google hosted email and apps. Google Apps is a cloud-based productivity suite enabling teams to connect and work from anywhere on any device.
- Microsoft Office 365coreOffice 365 provides tools to create, collaborate, and share across devices with security features including encrypted email and data loss prevention.
- iBackupcoreiBackup provides cloud backup solutions for protecting intellectual property with off-site data storage capabilities.
- Cisco MerakicoreCisco Meraki wireless access points built for performance and seamless user experience. Outcome is faster connections, greater user capacity, more coverage, and fewer support calls.
- Level365coreLevel365 Hosted Voice delivers affordable VoIP solutions with full PBX capabilities. Cloud-based VoIP solution with minimal start-up costs and customized telephone systems in the cloud.
- MetroNetcoreMetroNet provides 100% fiber internet connectivity with virtually unlimited bandwidth delivered securely and reliably. IndyTeleData is an authorized MetroNet partner.
Scale indicators2 records
Recent moves6 records
Expansion highlights3 records
IndyTeleData competitors and assessment
Company assessmentOthers
- Level365 (partner and adjacent): Hosted VoIP/UCaaS partner of IndyTeleData - adjacent rather than competing, since Level365 supplies the platform IndyTeleData resells and configures for SMB telephony customers.
- MetroNet (partner and adjacent): Fiber internet provider whose IndyTeleData is an authorized partner for; comparable SMB customer base in Indiana but sells connectivity rather than managed IT, making it an ecosystem partner rather than direct competitor.
Direct peers
- TeamLogic IT: National franchise MSP providing managed IT services, network support, backup, and helpdesk for SMBs - same core offering as IndyTeleData but with franchise scale and broader geographic reach.
- CMIT Solutions: Franchise MSP targeting SMBs with managed IT, cybersecurity, and cloud services. Directly comparable business model and customer profile, with the added advantage of franchise-system scale.
- NetGain Technologies: Regional MSP focused on IT managed services, cloud hosting, and backup for SMBs and mid-market - very similar service portfolio to IndyTeleData including strategic IT planning.
- Dataprise: Managed IT services provider delivering helpdesk, network management, cloud, and cybersecurity to SMB and mid-market clients across multiple US regions. Comparable recurring-revenue MSP model.
- Thrive Networks: Managed IT and cybersecurity services firm with strong SMB/mid-market focus; comparable outsourced-IT-department positioning, though significantly larger and PE-backed.
- iCorps Technologies: IT managed services and consulting firm for SMBs and mid-market, offering helpdesk, cloud, and infrastructure services - directly comparable outsourced-IT positioning to IndyTeleData.
- Burwood Group: IT managed services and consulting firm serving mid-market and SMB clients with infrastructure, cloud, and collaboration services - comparable service mix including telephony and network integration.
- Integris: Regional managed IT services provider offering helpdesk, network management, and cloud services to SMB clients - similar outsourced-IT-department model though at larger regional scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
IndyTeleData social profiles
Digital presenceIndyTeleData financial estimates
Financial estimateRevenue estimate
Valuation estimate
IndyTeleData leadership team
Management profileNumber of profiles
Profiles9 records
IndyTeleData funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IndyTeleData M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IndyTeleData
What does IndyTeleData do?
IndyTeleData delivers outsourced IT support and infrastructure services to small and medium businesses in central Indiana, functioning as a dedicated IT department for organizations without full-time IT staff. Core offerings include monthly managed IT service plans, business telephone system solutions (VoIP, SIP, on-premise, cloud-based, hosted), network infrastructure setup, off-site data backup, disaster contingency planning, and two-year technology strategic planning. The company also provides equipment installation, wiring, website design, and technology training on a project or one-time basis.
Is IndyTeleData a public or private company?
IndyTeleData is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IndyTeleData founded?
IndyTeleData was founded in 2011. It employs 1 to 10 people.
Where is IndyTeleData based?
IndyTeleData is headquartered in Indianapolis, United States, in the North America region.
How does IndyTeleData make money?
Four revenue lines are on record. Monthly Service Plans are the primary driver. The others are time and Material Services, equipment Installation and website Design.
Who are IndyTeleData's main competitors?
Others on record are Level365 (partner and adjacent) and MetroNet (partner and adjacent). Direct peers are TeamLogic IT, CMIT Solutions, NetGain Technologies, Dataprise, Thrive Networks, iCorps Technologies, Burwood Group and Integris.
Does IndyTeleData have an API?
No public API is recorded for IndyTeleData.
What industry is IndyTeleData in?
IndyTeleData's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAMAB, Infrastructure Outsourcing (IO). Its NAICS code is 54151 and its SIC code is 7373.