Buz Software

What Buz Software does

BUZ Software is an Australian cloud-based SaaS provider that delivers an integrated ERP/CRM platform purpose-built for made-to-measure product businesses, with a primary focus on the window furnishings industry across retailers, manufacturers, and wholesalers. Founded in 1983 and operating as D P S Computer Services Pty Ltd under the Saunders Family Trust, the company is privately held with a micro headcount of 1–10 employees and is based in Castle Hill, Australia. The platform covers the full customer lifecycle — lead capture, visual quoting, order/job tracking with barcode scanning, production management, installation scheduling, dispatch, and accounting — and is delivered as a hosted service on AWS infrastructure. A signature capability, BUZ 2 BUZ, connects retailer and wholesaler tenants for automatic price, product, and order synchronisation, creating a two-sided workflow dependency; a separate BUZ to Xero integration provides real-time accounting synchronisation, with additional connectivity to MYOB, QuickBooks, eWay, PayPal, Power BI, and Zapier-connected apps.

The company monetises via monthly recurring per-seat subscriptions starting at A$340 per user, billed in advance with 7-day payment terms, supplemented by optional setup and training services. As of May–June 2026, it is running a New Client Offer of three months free plus up to 10 hours of onboarding. Go-to-market combines direct website sign-up (signup.buzmanager.com), inside sales with phone-based outreach and online demo bookings, and event-driven demand generation anchored on the SuperExpo trade show (June 2026) and WFA Magazine placements. The customer base of 60+ SMBs is concentrated in Australia with limited overseas presence; over A$100M in customer sales is reported to flow through the platform annually. BUZ has shipped 200+ updates and features in the trailing 12 months, indicating continuous but incremental product development.

Name

Buz Software

Legal name

D P S Computer Services Pty Ltd ATF Saunders Family Trust

Website

https://buzsoftware.com.au

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Window Furnishings Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHDAEAEAD

Retail ERP (Merchandising, POS Back Office)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYHDAEAFAD

Customer Success & Account Management CRM

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Customer Relationship Management (CRM) Platforms

SECONDARYHDAEAEAA

Core ERP Suites (Financials, Procurement, Projects)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYBPAFAFAB

CRM Implementation & Systems Integration

Business & Public Services/Marketing, Advertising & PR Services/Marketing Technology & CRM Services

SECONDARYBPAEAGAC

CRM Implementation & Customization Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

Keywords

• Window furnishings software
• Vertical ERP software
• Made-to-measure software
• Retail management platform
• Production management software

Headquarters

HQ city

Castle Hill

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel

Revenue model

1. Software Subscription (Per-Seat License): Monthly recurring subscription model with per-seat licensing. Each user requires their own license with no sharing permitted. Billed monthly in advance with payment terms of 7 days.
2. New Client Onboarding Services: Optional setup and training services included in promotional offers (e.g., 10 hours of free training for new clients signing up by June 2026).

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

BUZ Software provides a cloud-based SaaS ERP/CRM platform purpose-built for businesses selling custom made-to-measure products in the window furnishings industry. The integrated platform covers the entire business cycle—lead management, quoting, job tracking, production management, inventory, dispatch, installation scheduling, and accounting—in a single hosted system. Its proprietary BUZ 2 BUZ B2B integration connects retailers directly to wholesalers for automatic price updates, product configuration synchronization, and direct order transmission.

Product overview

BUZ Software offers a unified cloud-based ERP/CRM SaaS platform for made-to-measure product businesses, primarily targeting window furnishings retailers, manufacturers, and wholesalers. The platform operates as a single integrated system covering the full business cycle: leads, quoting, job tracking, production, installation, and accounting. The portfolio is split into two editions (Retail and Wholesale) sharing core modules: Leads, Quoting, Job Tracking, Installation Management, CRM, Accounting, BUZ 2 BUZ (B2B connector), and BUZ to Xero (accounting integration). Retail-focused modules emphasise sales rep workflows and customer-facing portals, while Wholesale modules add inventory management with Bill of Materials (BOM), production management, dispatch, and accounts receivable. BUZ 2 BUZ connects Retailer and Wholesale editions for real-time B2B product and order synchronisation.

Differentiator

Problem solved

Functional benefit

Products and services

• BUZ Cloud ERP/CRM Platform Unified cloud-based ERP/CRM SaaS platform for made-to-measure product businesses, primarily window furnishings retailers, manufacturers, and wholesalers. Covers the full business cycle from lead management through quoting, ordering, production, installation, and accounting in a single integrated system.
• BUZ for Retailers Retailer-focused edition of BUZ providing sales rep workflows, customer-facing portals, lead capture, professional quoting, job tracking with supplier ordering, installation scheduling, CRM, accounting, BUZ 2 BUZ B2B integration, and Xero integration for retail window furnishings businesses.
• BUZ for Wholesalers Wholesaler-focused edition of BUZ providing a customer portal for retailers, inventory management with Bill of Materials, production tracking, dispatch management, wholesale CRM, accounts receivable, BUZ 2 BUZ B2B integration, and Xero integration for window furnishings wholesalers and manufacturers.

Quantifiable outcome

• Over $100M in sales processed through the platform in the last 12 months
• +2 more outcomes

Named customers34 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature8 records

Partnerships

13 partnerships are on record, tiered core and secondary.

• XerocoreTechnology or IntegrationXero is a key accounting integration partner. BUZ automatically syncs customers, invoices, receipts and accounting data to Xero in real-time. This integration completes the business reporting circle for BUZ users by connecting their operational data to financial reporting.
• MYOB AccountRightsecondaryTechnology or IntegrationMYOB AccountRight integration allows BUZ customers to connect their accounting data. Available through Zapier integration platform.
• Intuit QuickBookssecondaryTechnology or IntegrationQuickBooks integration available through Zapier for customers who prefer QuickBooks over Xero for accounting.
• eWaysecondaryTechnology or IntegrationeWay payment gateway integration enables credit card payments directly on orders within BUZ, including deposit processing.
• PayPalsecondaryTechnology or IntegrationPayPal payment integration allows customers to process payments and receive deposits directly through the BUZ system.
• ZapiersecondaryTechnology or IntegrationZapier integration platform connects BUZ with hundreds of third-party applications including HubSpot, Mailchimp, SurveyMonkey, Microsoft Dynamics, MYOB, and QuickBooks for workflow automation.
• Microsoft Power BIsecondaryTechnology or IntegrationPower BI integration enables BUZ customers to create advanced analytics and visualizations from their business data.
• Microsoft ExcelsecondaryTechnology or IntegrationExcel integration for data export and reporting purposes.
• HubSpotsecondaryTechnology or IntegrationHubSpot CRM integration available through Zapier for marketing automation and CRM sync.
• MailchimpsecondaryTechnology or IntegrationMailchimp email marketing integration available through Zapier for customer communication automation.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS provides cloud hosting and infrastructure for the BUZ platform. Subprocessor for cloud services located in Australia/Global.
• Window Shading Association of Australia (WSAA)coreOthersWSAA is a key industry association for the window shading sector. BUZ Software participates in WSAA events including SuperExpo 2026. The association has over 100 exhibitors and is the primary trade body for the industry.
• Specialised Textiles Association (STA)secondaryOthersSTA co-hosts SuperExpo 2026 with WSAA, representing the specialised textiles industry. BUZ participates in this joint event.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ServiceM8: Australian cloud-based job management and field service SaaS for SMBs across trades and service businesses. Comparable as a vertically-positioned, per-seat cloud workflow platform sold via inside sales to Australian SMB operators, similar in GTM motion and customer profile to BUZ.
• simPRO: Cloud job management and ERP software for trade and field service businesses including manufacturers, wholesalers and installers. Comparable to BUZ as an end-to-end workflow platform spanning quoting, job tracking, inventory, dispatch and accounting, sold into SMB and mid-market trade operators.
• Tradify: Job management SaaS built specifically for small trade businesses (electricians, plumbers, builders) covering quoting, scheduling, invoicing and payments. Comparable to BUZ in its vertical SMB workflow focus, subscription per-seat pricing, and self-serve + phone-led sales motion.

Broad incumbents

• Jobber: North American field service management SaaS for home service SMBs with quoting, scheduling, dispatch and invoicing. Comparable to BUZ as a broader, better-capitalised incumbent targeting the same SMB service-operator workflow and competing for the same type of cloud-transition customer.
• Housecall Pro: All-in-one field service management platform for home service businesses, with strong workflow automation and integrations to payments and accounting. Comparable to BUZ as a larger, well-funded workflow suite operating in the same SMB operator space and offering overlapping CRM, scheduling and payment features.
• MYOB: Australia- and New Zealand-focused accounting and business management software with deep SMB penetration and an established ecosystem of integrations and add-ons. Comparable to BUZ as the dominant incumbent in the Australian SMB back-office market and a frequent integration partner / substitute for end-to-end business workflows.
• ServiceTitan: Large-scale, vertically-focused software for residential and commercial trade contractors covering sales, operations, dispatch and customer experience. Comparable to BUZ as a vertical trade-services platform that has scaled far beyond BUZ's footprint, illustrating both the market opportunity and the competitive threat.
• Lightspeed: Cloud-based point-of-sale, inventory and e-commerce platform for retail and hospitality SMBs. Comparable to BUZ at the workflow layer for retail-oriented SMB operators in Australia/NZ, and a potential substitute for the quoting, inventory and dispatch functionality BUZ provides.

Regional players

• Karbon: Cloud practice management workflow software for accounting firms, headquartered in Australia/NZ. Comparable to BUZ as a region-specific, workflow-automation SaaS sold into SMB professional services and adjacent verticals with a similar self-serve + inside-sales GTM.
• Aroflo: Australian and New Zealand job management SaaS for trade and service businesses covering quoting, scheduling, inventory and accounting. Comparable to BUZ as a directly overlapping Australia/NZ workflow platform targeting SMB trade operators with a per-seat cloud model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Buz Software