Comutel
Comutel is a privately held Peruvian IT services integrator and software provider, delivering IT infrastructure, cybersecurity, cloud, ITSM, CRM, and managed services to B2B enterprises across six verticals (Retail, Mining, Education, Agriculture, Finance, Healthcare) throughout Peru since 2008.
- Company typePrivate
- Founded2008
- HeadquartersLima, Peru
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Comutel does
Comutel Perú S.A.C. is a privately held Peruvian IT services and solutions provider founded in 2008 and headquartered in San Borja, Lima. The company operates as a multi-vendor IT integrator serving B2B enterprises across six vertical sectors: Retail, Mining, Education, Agriculture, Finance, and Healthcare, plus government clients nationwide from Tumbes to Tacna. As of current reporting, Comutel serves 340+ active clients with 425+ projects delivered, supported by 9+ certified engineers and a team of 11-50 employees.
The company's offering spans four core software products and a portfolio of professional services. The software products are GLPI (open-source ITSM/ITAM platform for helpdesk, asset management, and CMDB), VANTIO (CRM for sales pipeline, quotations, commissions, and profitability tracking, sold on subscription at US$12-50 per user per month), RIDGEBOT (AI-powered automated penetration testing delivered via partnership with Ridge Security), and RESPOND.IO (omnichannel chat commerce platform integrating WhatsApp, Instagram, Messenger, Telegram, web chat, and SMS with AI-driven lead qualification). Services include IT help desk with N0/N1/N2 tier support, cloud migration and managed cloud services across AWS, Azure, Huawei Cloud, and hybrid environments, offensive cybersecurity and vulnerability management, network design and implementation across Cisco, MikroTik, Aruba, HPE, Cambium, and Ubiquiti stacks, custom software development and integrations, digital transformation consulting, and certified technical training through the Comutel Academia subsidiary.
Revenue is generated across five streams: professional services (implementation, integration, consulting), managed services (24/7 NOC operations under SLAs), hardware sales (networking, security devices, computers, peripherals), software subscriptions (primarily VANTIO), and training services (MikroTik official certifications and in-house corporate programs). Pricing for custom and enterprise solutions is quote-based. Comutel sells through direct enterprise sales, an integrator and wholesale partner program, an e-commerce storefront (store.comutelperu.com), and remote support channels. The company has held ISO 27001 certification and maintains partnerships with 30+ tier-1 technology manufacturers including Cisco, Fortinet, AWS, Microsoft Azure, HPE, VMware, Dell, Huawei, and Lenovo. The company has no disclosed external funding, no parent company, and remains founder-led by CEO Elizabeth Escobedo.
Comutel firmographics
Firmographics- Name
- Comutel
- Legal name
- COMUTEL PERU S.A.C.
- Website
- https://comutelperu.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Comutel is a privately held Peruvian IT services integrator and software provider, delivering IT infrastructure, cybersecurity, cloud, ITSM, CRM, and managed services to B2B enterprises across six verticals (Retail, Mining, Education, Agriculture, Finance, Healthcare) throughout Peru since 2008.
- Ownership category
- akta.pro rank
Comutel industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
- akta.pro secondary industries
- IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), Software Engineering & Application Development Training (Languages, Frameworks, Testing) (BPAEANAI), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where Comutel is headquartered
LocationHeadquarters
- HQ city
- Lima
- HQ country
- Peru
- HQ region
- Latin America
Offices1 record
Markets served
Comutel business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Professional Services: Implementation, integration, operation and training services for technology solutions. Includes consulting, project-based work and managed services.
- Software Subscriptions: VANTIO CRM subscription-based pricing per user (US$12-50/month depending on tier).
- Managed Services: 24/7 NOC operations and ongoing support with defined SLAs for clients with managed services contracts.
- Hardware Sales: Sale of technology hardware including networking equipment, security devices, computers and peripherals from partner manufacturers.
- Training Services: Comutel Academia provides certified technical training programs and in-house courses. Includes MikroTik official courses and certifications (MTCNA, MTCRE, MTCTCE, MTCIPv6E).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Inicial - Small commercial teams (up to 5 users) |
| Per seat | Monthly | Profesional - Teams needing more capacity (10 users) |
| Subscription | Monthly | Personalizado - Custom requirements |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Comutel product offering
Product offeringCore offering
Comutel designs, implements, and operates IT infrastructure, software platforms, and managed services for enterprises in Peru. The company integrates and resells best-of-breed software (GLPI, VANTIO, RIDGEBOT, RESPOND.IO), delivers cloud computing, cybersecurity, networks and telecom, software development, and 24/7 NOC support, complemented by certified training through Comutel Academia.
Product overview
Comutel offers a portfolio of four core software products (GLPI, VANTIO, RIDGEBOT, and RESPOND.IO) complemented by professional services including IT help desk, cloud computing, cybersecurity, network implementation, software development, digital transformation consulting, and certified technical training (Comutel Academia). The product portfolio is organized around ITSM/ITAM management (GLPI), commercial CRM (VANTIO), AI-powered automated pentesting (RIDGEBOT), and omnichannel chat commerce with AI (RESPOND.IO), supported by infrastructure, cybersecurity, cloud, and managed services to provide end-to-end technology solutions for Peruvian enterprises.
Differentiator
Problem solved
Functional benefit
Brands
- Comutel Academia: Technical training academy offering certified courses and programs in MikroTik networking technologies, IT certifications, and in-house corporate training.
Products and services
- GLPI (IT Service Management / IT Asset Management)
Quantifiable outcome
- 340+ clients served across 6 strategic sectors
- +2 more outcomes
Companies that use Comutel
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles1 record
Comutel technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration32 records
AI capability7 records
Feature4 records
Comutel partnerships and signals
Strategic signalPartnerships
30 partnerships are on record, tiered core.
- AcroniscoreTechnology partnership for backup and disaster recovery solutions integration.
- Amazon Web Services (AWS)coreCloud infrastructure partnership for AWS cloud services, migration and managed services.
- Aruba (HPE)coreNetwork infrastructure partnership for Aruba wireless and switching solutions.
- Axis CommunicationscoreVideo surveillance and security camera solutions partnership.
- BoschcoreSecurity and safety solutions including video surveillance systems.
- Cambium NetworkscoreWireless broadband connectivity solutions for enterprise and service provider networks.
- CiscocoreComprehensive networking, security, and collaboration solutions partnership including routers, switches, firewalls, and unified communications.
- Dell TechnologiescoreComputing, storage, and infrastructure solutions partnership.
- FortinetcoreCybersecurity solutions including next-generation firewalls, endpoint protection, and network security.
- GLPIcoreSilver partner for GLPI ITSM/ITAM platform implementation and support services.
- HikvisioncoreVideo surveillance and security camera solutions partnership.
- HP Inc.coreComputing solutions partnership for laptops, desktops and peripherals.
- HPE (Hewlett Packard Enterprise)coreEnterprise infrastructure solutions including servers, storage, and networking.
- Huawei CloudcoreCloud computing partnership for Huawei Cloud services.
- HuaweicoreEnterprise networking and telecommunications solutions partnership.
- HyteracoreProfessional radio communications and PoC (Push-to-Talk over Cellular) solutions.
- LenovocoreComputing hardware partnership for business devices.
- Microsoft AzurecoreCloud platform partnership for Azure services, migration and cloud managed services.
- MicrosoftcoreProductivity suite partnership including Microsoft 365, Teams, and enterprise software solutions.
- MikroTikcoreNetwork routing and wireless solutions partnership. Also official MikroTik training and certification partner through Comutel Academia.
- Motorola SolutionscoreProfessional communications and video security solutions partnership.
- MSP360coreBackup and disaster recovery solutions partnership for cloud backup services.
- ProxmoxcoreVirtualization platform partnership for server virtualization and containers.
- Ridge SecuritycoreRidgeBot automated pentesting solution partnership for AI-powered cybersecurity validation.
- RocketbotcoreRPA (Robotic Process Automation) and business process automation partnership.
- Ruckus NetworkscoreWireless networking solutions partnership for enterprise WiFi.
- UbiquiticoreNetworking and wireless solutions partnership for enterprise and service provider networks.
- VeeamcoreBackup and data management solutions partnership for business continuity.
- VMwarecoreVirtualization and cloud infrastructure solutions partnership including vSphere, vSAN and VDI.
- ZabbixcoreNetwork and infrastructure monitoring solutions partnership.
Scale indicators7 records
Recent moves10 records
Expansion highlights5 records
Comutel competitors and assessment
Company assessmentBroad incumbents
- Logicalis: Global IT solutions and managed services provider with significant Latin America operations. Comparable to Comutel as a multi-vendor integrator across networking, cloud, cybersecurity and data center, but operating at much larger scale across multiple countries.
- Stefanini: Brazilian-founded global IT services and digital transformation firm with deep Latin America presence. Comparable to Comutel across managed services, cloud, cybersecurity and custom software, but at significantly larger scale with global delivery.
- Softtek: Mexican-founded IT services and digital solutions provider with strong Latin America and US Nearshore operations. Comparable to Comutel across IT services, cloud, automation and managed offerings, with a broader geographic footprint.
- NTT Data Latin America: Global IT services and systems integration major with operations across Latin America. Comparable to Comutel in networking, cloud, cybersecurity and enterprise integration work, at substantially larger scale and capital base.
- Globant: Argentine-founded global digital transformation and IT services firm. Comparable to Comutel in software development, cloud and digital services, but with a much larger engineering bench and enterprise focus.
- Sonda: Latin American IT services and digital transformation major headquartered in Chile with operations across the region including Peru. Comparable to Comutel as a regional systems integrator offering cloud, managed services and IT infrastructure at much larger scale.
Regional players
- TIVIT: Large Brazilian IT services and cloud managed services provider. Comparable to Comutel across managed services, cloud, cybersecurity and multi-vendor integration, with primary concentration in Brazil rather than Peru.
- GBM (Grupo Business Machines): Costa Rica-headquartered IT solutions integrator with Central and Latin America operations. Comparable to Comutel as a multi-vendor IT integrator offering managed services, cloud and security across the region, with geographic focus outside Peru.
- Grupo Empresarial Aiukko: Andean-region IT services and consulting firm with presence in Peru and neighboring countries. Comparable to Comutel across IT services, managed services and vertical-specific solutions, with overlapping regional customer base.
Emerging players
- Soluciones Orión: Latin American IT services and managed services provider with operations in multiple countries. Comparable to Comutel as a regional multi-vendor integrator with similar mid-market positioning and managed services focus.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Comutel social profiles
Digital presenceComutel compliance and trust
Trust signalCompliance1 record
Comutel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Comutel leadership team
Management profileNumber of profiles
Profiles1 record
Comutel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Comutel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Comutel
What does Comutel do?
Comutel designs, implements, and operates IT infrastructure, software platforms, and managed services for enterprises in Peru. The company integrates and resells best-of-breed software (GLPI, VANTIO, RIDGEBOT, RESPOND.IO), delivers cloud computing, cybersecurity, networks and telecom, software development, and 24/7 NOC support, complemented by certified training through Comutel Academia.
Is Comutel a public or private company?
Comutel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Comutel founded?
Comutel was founded in 2008. It employs 11 to 50 people.
Where is Comutel based?
Comutel is headquartered in Lima, Peru, in the Latin America region.
How does Comutel make money?
Five revenue lines are on record. Professional Services are the primary driver. The others are software Subscriptions, managed Services, hardware Sales and training Services.
Who are Comutel's main competitors?
Broad incumbents on record are Logicalis, Stefanini, Softtek, NTT Data Latin America, Globant and Sonda. Regional players are TIVIT, GBM (Grupo Business Machines) and Grupo Empresarial Aiukko. Soluciones Orión is listed as an emerging player.
Does Comutel have an API?
No public API is recorded for Comutel.
What industry is Comutel in?
Comutel's product category is Managed IT Services. Its primary akta.pro industry code is EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC), with a secondary code of BPAEAOAE, IT Asset Discovery, Inventory & CMDB Services. Its NAICS code is 54151 and its SIC code is 7373.