What Progident does

Progident is a Quebec-based software company that develops and sells an integrated ERP dental management platform to dental clinics and professionals, primarily in Quebec, Canada. Founded approximately in 1993 and operating as a division of privately held CTRL Informatique Ltée (CTRL Group), Progident serves more than 1,700 dental professionals across over 35% of Quebec dental clinics. Its core technology is the proprietary SMIGG (Système Modulaire Intégré de Gestion Globale / Modular Integrated Global Management System) ERP platform, which is modular in design and spans four core products: Progident/Clinic (complete dental EMR with patient records, appointment scheduling, treatment planning, and clinical notes), Progident/Finance (multi-company accounting, payroll, and EDI), Progident/Inventory (multi-warehouse inventory with barcode integration), and Progident/Platform (the configurable SMIGG application layer with up to nine customizable work environments per user, security controls, and integration with Microsoft Excel and Power BI). Add-on modules include Progident/Sterilization (regulatory traceability with QR/Datamatrix labeling), Patient Web Portal, Web and Mobile Appointment Booking, Employee Web Portal, and Prescripteur Krx (electronic prescription). The platform integrates with 20+ dental imaging software platforms and connects to Canadian dental claims networks (CDAnet, CDA ITRANS, DAC).

Progident monetizes through a combination of software license sales (per-module) and recurring annual service plans providing updates, support, a bank of service hours, and discounts on additional modules. Pricing is quote-based and not publicly disclosed; exclusive partner discounts of 30-50% are offered to FHDQ members and 60% to Dentoplan customers. Additional revenue comes from continuing education webinars and on-site implementation services delivered by Progident implementers and the infrastructure division TI Technologie. Distribution is primarily direct sales with on-site demos, supplemented by partnerships with the FHDQ dental hygienist federation, Dentoplan financing program, and dental training institutions (Pro Santé, CFP Saguenay, CFP Pointe-du-Lac, Dent Avenir, Brigade Dentaire). Recent product evolution has added Microsoft Azure cloud deployment, AI voice and handwriting recognition for clinical notes, web management extensions, and a redesigned sterilization module, indicating a strategic shift from on-premise desktop ERP toward multi-channel, cloud-enabled, AI-augmented dental practice management.

Name

Progident

Legal name

CTRL Informatique Ltée

Website

https://progident.com

Company type

Private

Founded year

1993

Operating status

Operating

Short description

Progident provides modular ERP dental practice management software to Quebec dental clinics, serving over 1,700 dental professionals with integrated EMR, finance, inventory, sterilization traceability, and patient engagement modules.

Ownership category

akta.pro rank

Product category

Dental Practice Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Dental Support Services Organizations (Non-Clinical MSO/Back-Office Platforms) (HLABAKAN)

akta.pro secondary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

Keywords

• Dental practice management
• Dental ERP software
• Electronic dental records
• Clinical management software
• Dental clinic accounting

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Licenses: Progident sells its ERP dental management software as licenses with the Progident/Clinic (patients), Progident/Finance, Progident/Inventory, and Progident/Platform modules. The software can be purchased with discounts through partner programs (FHDQ, Dentoplan) or at standard pricing.
2. Annual Service Plan: Annual service plan providing access to software updates, new versions, unlimited support, bank of service hours, discounts on additional software/modules/users, and free or discounted continuing education webinars.
3. Continuing Education and Training: Distance education training and webinars for professional development, available online or as customized private training for dental clinic staff.
4. System Implementation and Deployment Services: System implementation and training offered at client offices by Progident implementers, as well as technical services through the infrastructure division (TI Technologie)

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Progident develops and licenses a modular ERP software suite for dental clinics, combining a complete dental EMR (Progident/Clinic), integrated accounting (Progident/Finance), inventory management (Progident/Inventory), and a customizable application platform (Progident/Platform/SMIGG). The platform supports paperless patient records, multi-branch scheduling with a Kanban console, sterilization traceability, AI-driven voice and handwriting recognition, patient web portal, online appointment booking, and EDI dental claims submission for the Quebec market.

Product overview

Progident is a modular ERP dental management solution comprising core products Progident/Clinic (patient management/EMR), Progident/Finance (accounting), Progident/Inventory (inventory management), and Progident/Platform/SMIGG (application platform). Add-on modules include Progident/Sterilization for traceability, Patient Web Portal for patient self-service, Web and Mobile Appointment Booking, Employee Web Portal for HR management, and Prescripteur Krx for electronic prescriptions. The solution integrates with dental imaging software (20+ platforms), claims networks (CDAnet, ITRANS, DAC), and supports Microsoft Excel/Power BI for analytics. AI capabilities include voice and handwriting recognition for professional note-taking.

Differentiator

Problem solved

Functional benefit

Brands

• Progident/Clinique (Patients): Complete EMR dental management software for patient records, appointments, billing, and clinical notes.
• Progident/Finance
• Progident/Inventory
• Progident/Platform (Smigg)
• Progident/Sterilization
• Progident Patient Portal

Products and services

• Progident/Clinic Complete dental EMR and patient management software handling patient records, appointment scheduling, examination/diagnosis/treatment planning, professional notes with AI voice and handwriting recognition, electronic medical records, billing, and multi-branch management for dental clinics.
• Progident/Finance Financial and accounting backbone of the Progident ERP solution, providing multi-company management, intercompany consolidated statements, financial statements with drill-down capabilities, timesheet/payroll, supplier digital management, bank reconciliation, and EDI filing for dental clinics.
• Progident/Inventory Flexible inventory management, order management, and digital document management software with multi-warehouse support, multi-version item management, barcode scanner integration, purchasing/supply management, and usage statistics for dental clinic inventory optimization.
• Progident/Platform (SMIGG) Application platform based on the SMIGG (Modular Integrated Global Management System) concept providing configurable secure access, customizable work environments (up to nine per user), report/form generator, sensitive information protection, private internal messaging, and integration with Microsoft Excel and Power BI for analytics.
• Progident/Sterilization Sterilization tracking and management module providing complete cycle traceability through batch identification, authorized users, sterilizer tracking, QR/Datamatrix label printing, and dynamic traceability integration with patient clinical notes. Can operate standalone or integrated with Progident/Clinic.
• Web and Mobile Appointment Booking Integrated appointment scheduling system allowing patients to book appointments via web and mobile devices with dynamic calendar synchronization, multi-branch support, email/SMS confirmation, and configurable availability settings.
• Progident Patient Web Portal Web portal allowing patients to consult appointment information, reminders, outstanding balance, download tax receipts, update medical status securely, and access integrated online appointment booking.
• Progident Employee Web Portal Employee portal providing lightweight time management including punch-type attendance, mobile time entry on cell phone, expense report document uploads, and secure document sharing (pay stubs, tax slips).
• Progident Prescripteur Krx Electronic prescription module with integrated drug prescription and pharmacological adviser functionality for electronic transmission of dental prescriptions.
• Progident Annual Service Plan Annual subscription service plan providing access to software updates, new versions, unlimited support, a bank of service hours, discounts on additional software/modules/users, and free or discounted continuing-education webinars.
• Continuing Education and Training Distance education training and webinars delivered via GoToMeeting for professional development, available as scheduled public courses or customized private training for dental clinic staff.
• System Implementation and Deployment Services System implementation and training delivered at the client office by Progident implementers, complemented by technical infrastructure services through the TI Technologie division of CTRL Group.

Quantifiable outcome

• Over 35% of Quebec dental clinics use Progident
• +3 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature11 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• FHDQ (Fédération des hygiénistes dentaires du Québec)coreGTM or Marketing PartnerExclusive partnership offering FHDQ members 30-50% discount on all Progident software purchases, 12-payment options, and 1 free year of appointment confirmation service. Progident participates in FHDQ annual conferences and conventions.
• DentoplancoreGTM or Marketing PartnerDental care financing program partnership offering Dentoplan customers 60% discount on software and 2 years free service plan. Exclusive promotional offers for dental financing customers.
• Canadian Dental Association (CDA)coreTechnology or IntegrationCDA provides CDAnet and CDA ITRANS Claims Service for electronic dental claims submission and pre-treatment plan processing through Progident software.
• Pro SantéminorChannel Partner/ Reseller/ DistributorSpecialized dental secretarial training program preparing students for careers in dental offices with Progident software proficiency.
• CFP Saguenay (Centre de formation professionnelle Saguenay)minorChannel Partner/ Reseller/ Distributor21 diversified training programs tailored to job market realities including dental secretarial training with Progident integration.
• CFP Pointe-du-LacminorChannel Partner/ Reseller/ DistributorVocational training institution welcoming students and supporting them throughout their dental administrative training.
• Dent AvenirminorChannel Partner/ Reseller/ DistributorSpecializing in vocational and technical training for secretaries and dental professionals with Progident software certification.
• Brigade DentaireminorChannel Partner/ Reseller/ DistributorTraining new generation of dental secretaries with administrative, relational and technological skills including Progident proficiency.
• TI TechnologiecoreImplementation/ SI/ Consulting PartnerNetworking and cybersecurity specialist for the dental sector providing technical infrastructure services for Progident deployment and support.
• Microsoft AzurecoreTechnology or IntegrationCloud infrastructure platform enabling Progident ERP deployment in Azure environment for scalability, flexibility, and user mobility.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• tab32: Cloud-based dental practice management and EHR platform with analytics, patient engagement, and imaging. Comparable to Progident's Clinic/Platform stack but delivered as a modern SaaS, posing a substitution threat if Progident's cloud migration lags.
• Curve Dental: Pure-cloud dental practice management platform built on Google Cloud, offering charting, imaging, billing, and patient engagement. Represents the cloud-native competitive threat to Progident's on-premise heritage as the market shifts to subscription, browser-based delivery.
• NexHealth: Patient experience and practice management platform for dental and medical practices, focused on online booking, digital forms, and EHR synchronization. Adjacent to Progident's Patient Web Portal and online booking features with stronger consumer UX.

Direct peers

• Dentrix (Henry Schein One): One of North America's most widely used dental practice management software suites. Directly comparable to Progident as an end-to-end clinic management/EMR platform for dental practices, though at much larger scale and broader geographic reach.
• ClearDent: Canadian cloud-based dental practice management software serving dental clinics across Canada with scheduling, charting, billing, and patient communication. Most direct Canadian competitor to Progident given overlapping geography and feature set.
• Open Dental Software: Open-source dental practice management software offering scheduling, charting, billing, and imaging integration. Comparable to Progident as an EMR/practice management platform serving dental clinics with similar functional scope, including sterilization and inventory workflows.
• AbelSoft / Abeldent: Long-standing Canadian dental practice management software with EMR, billing, and imaging features. Directly comparable to Progident as a domestically developed, dental-specialist practice management suite serving Canadian clinics.
• Eaglesoft (Patterson Dental): Patterson Dental's flagship on-premise practice management software for dental clinics, competing head-to-head with Progident in clinic EMR, scheduling, imaging integration, and billing. Patterson offers broader distribution and a U.S.-centric footprint.

Broad incumbents

• Henry Schein One: Global dental technology and software conglomerate encompassing Dentrix, Dentrix Ascend, and other practice management solutions. Comparable as a broad incumbent offering overlapping ERP/EMR capabilities to dental clinics, but at portfolio scale rather than as a specialist vendor.
• Planet DDS (Denticon): Cloud-based dental practice management platform (Denticon) built for DSOs and multi-location dental groups. Comparable to Progident's multi-branch/multi-company features, with strong positioning in the consolidating DSO segment Progident could target.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/progident
• Facebookfacebook.com/progident
• LinkedInlinkedin.com/company/progident

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Progident