DIALOG telekom
DIALOG telekom is a private Austrian telecommunications provider in Linz offering mobile (4G/5G, MVNO on Magenta), fixed-line, fiber internet, cloud-hosted PBX (3CX/NFON), and TV (Zattoo) to consumers, SMBs, and municipalities across Austria.
- Company typePrivate
- Founded2000
- HeadquartersLinz, Austria
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What DIALOG telekom does
DIALOG telekom GmbH & Co KG is an Austrian private telecommunications provider headquartered in Linz, founded in 1999, and operating for more than 25 years. The company delivers a bundled portfolio of consumer and business connectivity services spanning mobile telephony (4G/5G), fixed-line voice (VoIP, SIP-Trunk), broadband and fiber internet (DSL, FTTH, business fiber with SLA), cloud-based virtual phone systems (hosted PBX on 3CX and NFON Cloudya), and IPTV streaming (DIALOG TV powered by Zattoo). It is not a network owner: mobile services are delivered as an MVNO/reseller on the Magenta/T-Mobile Austria network, and fiber is sourced and co-branded from a broad set of regional access providers including A1 VHCN, BBOÖ, nöGIG, öGIG, KELAG, eSteiermark, BE Technology, and FiberEins.
The core product architecture is an integration and service layer sitting on top of partner infrastructure. Mobile, fixed-line, internet, cloud PBX, and TV are packaged with associated hardware (Apple, Samsung, Honor handsets; IP phones; mobile routers) and modular add-ons (Mobile Festnetz number porting, Fax-to-Mail, SIP-Trunk, web hosting, SLA tiers). Technology differentiators are integration- and service-level rather than infrastructural: ease-of-use cloud PBX with no installation or maintenance cost, multi-site networking across business locations, and SIM-based fixed-line number portability.
DIALOG operates a sales-led go-to-market combining personal on-site field consultants, a 24-hour online quotation assistant, an e-commerce storefront, and a recently launched independent sales-partner channel with uncapped commissions. Revenue is predominantly subscription-recurring (mobile tariffs €4.90–€79.08/month, internet and fixed-line monthly fees) supplemented by hardware sales (subsidized handsets through contracts) and managed services (cloud PBX). The customer base is a horizontal mix of individual consumers and small-to-medium businesses / municipalities, with no disclosed enterprise anchor dependencies. The company is closely held, with Eric Hansult as managing partner, and has received three B2B awards (price-performance mobile, customer satisfaction mobile, price-performance B2B) from ÖGVS for 2025/26.
DIALOG telekom firmographics
Firmographics- Name
- DIALOG telekom
- Legal name
- DIALOG telekom GmbH & Co KG
- Website
- https://dialog-telekom.at
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- DIALOG telekom is a private Austrian telecommunications provider in Linz offering mobile (4G/5G, MVNO on Magenta), fixed-line, fiber internet, cloud-hosted PBX (3CX/NFON), and TV (Zattoo) to consumers, SMBs, and municipalities across Austria.
- Ownership category
- akta.pro rank
DIALOG telekom industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), Telecommunications (517)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812), Services-Telephone Interconnect Systems (7385), Cable & Other Pay Television Services (4841)
- akta.pro primary industry
- Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)
Keywords
Where DIALOG telekom is headquartered
LocationHeadquarters
- HQ city
- Linz
- HQ country
- Austria
- HQ region
- Europe
Offices1 record
Markets served
DIALOG telekom business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Marketing or Sales, Operations, Technology or R&D, Supply Chain
Revenue model
- Mobile Telephony Services: Monthly subscription fees from mobile tariff plans including voice, SMS, and data packages. Tariffs range from basic voice-only (€4.90/month) to premium unlimited 5G plans (up to €79.08/month). Revenue is recurring and subscription-based with contract terms of 24-36 months for business plans.
- Fixed-line and Internet Services: Monthly fees for fixed-line telephony, ADSL, and fiber internet connections. Business plans include SLA options. Revenue is recurring with monthly or annual billing.
- Hardware Sales: Sale of smartphones (Apple iPhone, Samsung Galaxy, Honor, VIVO) and mobile routers/modems with or without contract subsidies. Prices range from €0 (with contract) to €1,549 (Samsung Galaxy Z Fold7).
- Virtual Phone System Services: Cloud-based phone system services with no installation or maintenance costs, generating recurring subscription revenue. Hardware endpoints (IP phones, headsets) also available for purchase.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | DIALOG Voice Only - Basic voice tariff |
| Subscription | Monthly | DIALOG XS - Entry-level data tariff |
| Subscription | Monthly | DIALOG S - Mid-tier tariff |
| Subscription | Monthly | DIALOG M - Mid-high tier tariff |
| Subscription | Monthly | DIALOG L - High-tier tariff |
| Subscription | Multi-year contract | 5G Biz Pure - Business entry plan |
| Subscription | Multi-year contract | 5G Biz Medium - Business mid plan |
| Subscription | Multi-year contract | 5G Biz Ultimate - Business high plan |
| Subscription | Multi-year contract | 5G Biz Ultimate Plus - Business premium plan |
| Subscription | Multi-year contract | 5G Unlimited S 36 - Premium unlimited entry |
| Subscription | Multi-year contract | 5G Unlimited M 36 - Premium unlimited mid |
| Subscription | Multi-year contract | 5G Unlimited L 36 - Premium unlimited high |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
DIALOG telekom product offering
Product offeringCore offering
DIALOG telekom is an Austrian full-service telecommunications provider selling mobile telephony, fixed-line, internet (ADSL and fiber optic), cloud-based virtual phone systems, and TV streaming to private and business customers nationwide. The company bundles subscription-based connectivity services with hardware sales (smartphones, routers) and supports customers through on-site consultation, a 24-hour online assistant, and an independent sales partner network.
Product overview
DIALOG telekom is an Austrian telecommunications provider offering a comprehensive portfolio of connected services. The core offering combines mobile (Mobilfunk) and landline (Festnetz) voice services with high-speed internet access via DSL and fiber optic (Glasfaser/Fiber) networks. Additional services include virtual phone systems (Virtuelle Telefonanlage) powered by 3CX or NFON platforms, TV streaming via Zattoo partnership, mobile landline solutions, and business-grade services including SIP-Trunk, SLA support tiers, and web hosting. The product architecture operates as an integrated platform with modular add-ons spanning consumer and business segments.
Differentiator
Problem solved
Functional benefit
Brands
- DIALOG Fiber: Fiber optic internet services offered by DIALOG telekom, including residential and business fiber connections.
- DIALOG TV
Products and services
- DIALOG Mobilfunk (Mobile Telephony) Mobile phone services on the T-Mobile/Magenta network including prepaid and contract tariffs with 5G connectivity, voice, SMS, data packages, and international roaming for Austrian private and business customers.
- DIALOG Festnetz (Fixed-line Telephony) Landline telephone services including residential and business options with VoIP, SIP-Trunk, and virtual phone system integrations.
- DIALOG Internet (DSL, Fiber, Mobile Internet) Internet connectivity services including ADSL broadband, fiber optic (Glasfaser) up to 1000/1000 Mbit/s via multiple regional fibre partners, and mobile internet solutions for home and business customers across Austria.
- Virtuelle Telefonanlage (Cloud-based Hosted PBX) Cloud-based phone system offered via 3CX and NFON Cloudya platforms, providing hosted PBX functionality with no installation or maintenance costs and multi-location networking for businesses.
- DIALOG TV (powered by Zattoo) TV streaming service powered by Zattoo offering over 100 channels including ORF, available in Premium and Ultimate options for Austrian subscribers.
- Mobiles Festnetz (Mobile Fixed-line) Service that ports an existing fixed-line number to a SIM card, allowing customers to receive calls on their landline number via mobile phone at mobile rates, with optional bundled internet.
- Service Level Agreement (SLA) tiers Priority business support tiers including SLA Business, SLA Standard, and SLA Top with call forwarding options, providing guaranteed response and service levels for business customers.
- Webhosting (Web Basic, Web Mini, Web Large) Domain registration and web hosting packages offered alongside internet services for private and business customers.
- Smartphone Sales (Apple, Samsung, Honor, VIVO devices) Retail sale of smartphones including Apple iPhone 15/16/16e/17/17 Pro/17 Pro Max/17e, Samsung Galaxy S25/S26/S26+/S26 Ultra/A26/A37/A57/Z Fold7/XCover 7, and Honor models, sold with or without contract subsidies as T-Mobile editions.
- Mobile Internet (Data Sticks, Mobile Routers/Cubes, SIM-Only Mobile Internet) Mobile internet hardware and SIM plans for on-the-go connectivity, including data sticks, mobile routers/cubes, and SIM-only mobile data subscriptions.
- DIALOG Fiber (Fiber Internet via Regional Partners) Resold fibre optic internet from regional providers including A1 VHCN, BBOÖ, nöGIG, öGIG, KELAG, eSteiermark, BE Technology, FiberEins, FTTH Bergland, FTTH Waldviertel, RML, SBIDI, with speeds up to 1000/1000 Mbit/s for residential and business customers.
Quantifiable outcome
- 25+ years of satisfied customers
- +1 more outcomes
Companies that use DIALOG telekom
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
DIALOG telekom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability5 records
Feature3 records
DIALOG telekom partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- ZattoocoreDIALOG TV is powered by Zattoo streaming platform, providing customers with access to over 100 TV channels including ORF through an internet-based TV streaming service.
- 3CXcoreDIALOG offers virtual phone systems based on 3CX platform, providing cloud-hosted PBX functionality with no installation or maintenance costs, supporting multi-location business networking.
- nfon AGcoreDIALOG offers the Cloudya Hosted PBX platform through nfon AG partnership, providing cloud-based phone system services as a white-label partner. DIALOG VT app is powered by nfon technology for Android and iOS.
- A1 (Telekom Austria)minorDIALOG resells A1 VHCN (Very High Capacity Network) fiber internet products in both business and residential segments under the DIALOG Fiber brand.
- BBOÖ (Breitband Oberösterreich)coreDIALOG offers BBOÖ DIALOG Fiber products including 300/300, 500/500, and 1000/1000 Mbit/s plans for both residential and business customers in Upper Austria.
- nöGIG (NÖ Gigabit)coreDIALOG offers nöGIG DIALOG Fiber products ranging from 150/50 to 1000/1000 Mbit/s for both residential and business customers in Lower Austria.
- öGIG (Österreichische Glasfaser-Infrastrukturgesellschaft)coreDIALOG offers öGIG DIALOG Fiber products ranging from 150/50 to 1000/1000 Mbit/s for both residential and business customers across Austria.
- BE TechnologyminorDIALOG offers BE Technology DIALOG Fiber products ranging from 150/50 to 1000/1000 Mbit/s with Business Premium and Business Premium Plus options.
- eSteiermarkminorDIALOG offers eSteiermark DIALOG Fiber products ranging from 300/300 to 1000/1000 Mbit/s for both residential and business customers in Styria.
- FiberEins (Area 10, 11, 12, 13)minorDIALOG offers FiberEins DIALOG Fiber products in multiple service areas with speeds from 150/150 to 1000/1000 Mbit/s.
- KELAG (Kärntner Elektrizitäts-Aktiengesellschaft)minorDIALOG offers KELAG DIALOG Fiber products ranging from 300/150 to 1000/600 Mbit/s for both residential and business customers in Carinthia.
- T-Mobile (Magenta)coreDIALOG operates on the Magenta/T-Mobile network infrastructure in Austria, providing mobile services (4G/LTE/5G) and selling T-Mobile edition devices. Roaming services are provided through Magenta network.
- ApplecoreDIALOG sells Apple iPhone devices including iPhone 15, 16, 16e, 17, 17 Pro, 17 Pro Max, and 17e models in various storage capacities as T-Mobile editions.
- SamsungcoreDIALOG sells Samsung Galaxy devices including S25, S26, S26+, S26 Ultra, A26, A37, A57, Z Fold7, and XCover 7 Enterprise Edition as T-Mobile editions.
- HonorminorDIALOG sells Honor devices including Honor 600, Honor 600 Pro, Honor Magic V5, and Honor Magic8 Pro as T-Mobile editions.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
DIALOG telekom competitors and assessment
Company assessmentEmerging players
- GeOrg Mobilfunk: GeOrg is a smaller Austrian MVNO/telecom reseller with a regional focus on budget mobile tariffs. Comparable as a fellow small Austrian reseller competing for similar price-conscious customer segments.
Direct peers
- Yesss!: Yesss! is an Austrian MVNO owned by A1 Telekom Austria, targeting price-sensitive consumers and small businesses. Comparable to DIALOG telekom in product breadth (mobile + fixed-line) and small Austrian footprint, though it sits inside a major MNO group.
- Spusu: Spusu is an Austrian mobile virtual network operator (MVNO) offering consumer and small-business mobile plans at competitive price points. It directly mirrors DIALOG telekom's reseller positioning and Austrian market focus with similar pricing-led differentiation.
- Hot Mobile Austria: Hot is an Austrian MVNO offering mobile and bundled telecom services. Operates in the same niche as DIALOG telekom - value-priced mobile plans on partner networks for Austrian consumers and SMBs.
Broad incumbents
- Magenta Telekom (T-Mobile Austria): Magenta Telekom is one of Austria's major mobile and fixed-line operators, formed from T-Mobile Austria's merger. DIALOG telekom is a Magenta/T-Mobile MVNO partner and competitor in consumer mobile across Austria.
- 1&1 (United Internet): 1&1 / United Internet is a major German telecom reseller and MVNO offering mobile, broadband, and hosting. A comparable full-service broadband+mobile reseller with cloud communications overlay, operating at much larger scale than DIALOG telekom.
- Drei (Hutchison Drei Austria): Drei is the third major Austrian mobile network operator, providing mobile, fixed broadband, and TV. Operates as a broad incumbent competitor to DIALOG telekom with deeper network ownership.
- A1 Telekom Austria: A1 Telekom Austria is Austria's largest full-service telecom operator with owned mobile and fixed networks across consumer and B2B. DIALOG telekom operates in A1's home market, reselling A1's fiber in some regions and competing against A1's bundled offerings.
Regional players
- congstar: congstar is the consumer/SMB MVNO subsidiary of Deutsche Telekom in Germany, offering mobile and fixed-line as a value-priced brand under the Telekom network. Conceptually identical to DIALOG telekom's reseller-of-incumbent positioning but in the German market.
- Wingo (Swisscom): Wingo is the Swisscom-owned MVNO offering mobile and internet bundles in Switzerland. Mirrors DIALOG telekom's MVNO+fixed-bundling model in a comparable Western European telecom market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights13 records
Customer concentration
DIALOG telekom social profiles
Digital presenceDIALOG telekom compliance and trust
Trust signalCompliance3 records
DIALOG telekom financial estimates
Financial estimateRevenue estimate
Valuation estimate
DIALOG telekom leadership team
Management profileNumber of profiles
Profiles2 records
DIALOG telekom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DIALOG telekom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DIALOG telekom
What does DIALOG telekom do?
DIALOG telekom is an Austrian full-service telecommunications provider selling mobile telephony, fixed-line, internet (ADSL and fiber optic), cloud-based virtual phone systems, and TV streaming to private and business customers nationwide. The company bundles subscription-based connectivity services with hardware sales (smartphones, routers) and supports customers through on-site consultation, a 24-hour online assistant, and an independent sales partner network.
Is DIALOG telekom a public or private company?
DIALOG telekom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DIALOG telekom founded?
DIALOG telekom was founded in 2000. It employs 51 to 100 people.
Where is DIALOG telekom based?
DIALOG telekom is headquartered in Linz, Austria, in the Europe region.
How does DIALOG telekom make money?
Four revenue lines are on record. Mobile Telephony Services are the primary driver. The others are fixed-line and Internet Services, hardware Sales and virtual Phone System Services.
Who are DIALOG telekom's main competitors?
GeOrg Mobilfunk is listed as an emerging player. Direct peers are Yesss!, Spusu and Hot Mobile Austria. Broad incumbents are Magenta Telekom (T-Mobile Austria), 1&1 (United Internet), Drei (Hutchison Drei Austria) and A1 Telekom Austria. Regional players are congstar and Wingo (Swisscom).
Does DIALOG telekom have an API?
No public API is recorded for DIALOG telekom.
What industry is DIALOG telekom in?
DIALOG telekom's product category is Telecommunications Services. Its primary akta.pro industry code is BPAEAEAI, Unified Communications & Collaboration Network Services (VoIP/QoS). Its NAICS code is 51712 and its SIC code is 4813.