Quadtech

What Quadtech does

Quadtech (legal name Queensland Technology Group) is a Managed Service Provider headquartered at Suite 3, 120 Campbell Street, Toowoomba, Queensland, Australia. Founded circa 2005, the firm has grown from a single-technician operation to a 20-person team and is described as the largest IT firm in the Toowoomba region. It delivers IT support, managed infrastructure, IT security, communications, hardware/software procurement, website design and hosting, and a newer Quadtech AI Services line to small and medium enterprises across Toowoomba and the Darling Downs. Customers are primarily regional SMEs that lack dedicated in-house IT capacity.

The technology stack is Microsoft-centric, anchored by Office 365, Azure, SharePoint, Teams, and the Power Platform, with ITIL-driven service processes and best-in-class helpdesk, monitoring, and remote-support tooling. Communications are delivered via 3CX hosted PBX, SIP trunking, and Microsoft Teams Calling, while security relies on WatchGuard firewalls and AuthPoint, Veeam and StorageCraft for backup, and a dark-web monitoring platform. Quadtech holds ISO 27001:2022 certification and three Microsoft Solutions Partner designations (Modern Work, Data and AI, Infrastructure/Azure), and was the first provider in the Toowoomba region to host infrastructure in the Pulse DataCenter. The AI Services sub-brand layers governance-first M365 Copilot enablement, Power Automate workflow automation, and bespoke AI advisory over this Microsoft foundation.

The business model is predominantly subscription-based managed services billed at fixed monthly rates, supplemented by on-demand professional services, monthly Desktop-as-a-Service leases, hardware/software procurement with volume licensing, website hosting subscriptions, and emerging AI consulting engagements. Quadtech operates a consultative, relationship-driven sales motion targeting regional SMEs through its website, direct phone outreach (1300 722 879), and face-to-face engagement, with services delivered remotely via ScreenConnect tools and onsite at client locations. Geographic reach is concentrated in Toowoomba and the Darling Downs, with no disclosed multi-region footprint.

Name

Quadtech

Legal name

Queensland Technology Group

Website

https://quadtech.com.au

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Quadtech (Queensland Technology Group) is a Managed Service Provider based in Toowoomba, Australia, delivering IT support, managed infrastructure, cybersecurity, communications, and Microsoft-aligned AI enablement services to small and medium enterprises in the Toowoomba and Darling Downs region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

Regulatory Compliance Management (RegTech) (BPAEAPAB)

akta.pro secondary industry

GRC, Policy Management & Controls Testing (SOX/ICFR, audit management) (FSAGAFAM)

Keywords

• Managed IT services
• IT support services
• Cybersecurity solutions
• Cloud communications
• AI governance services

Headquarters

HQ city

Toowoomba

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Fixed-rate monthly managed IT services covering proactive maintenance, monitoring, security, and support. Provides cost predictability for clients with all-inclusive, all-you-can-use flat-rate pricing model.
2. On-Demand IT Support: Time and materials or incident-based support for immediate IT issues, delivered remotely or onsite.
3. Desktop as a Service: Monthly lease of desktop machines, Office licenses, and monitoring services.
4. Hardware & Software Procurement: Technology procurement services providing access to leading vendors through tier 1 distributors, including volume licensing.
5. Website Design & Hosting: Website development, hosting plans, domain registration, and security certificate services.
6. Communication Solutions: Hosted PBX (3CX), SIP trunking, NBN/internet services, and Microsoft Teams Calling solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Quadtech is a Managed Service Provider delivering fixed-rate managed IT services, proactive IT support, cybersecurity, managed infrastructure (hosted servers, cloud platforms, offsite backups), communication solutions (3CX hosted PBX, Microsoft Teams Calling, SIP trunking), hardware/software procurement, website design and hosting, and AI governance and Microsoft 365 Copilot enablement services to SMEs in the Toowoomba and Darling Downs region of Australia.

Product overview

Quadtech is a managed services provider (MSP) offering a comprehensive suite of IT and communications services to SMEs in Toowoomba and the Darling Downs. The core offering consists of integrated managed services combining IT support, managed infrastructure, IT security, and communication solutions (hosted PBX via 3CX and Microsoft Teams Calling) into fixed-rate packages. Adjacent services include website design and hosting, hardware/software procurement, and Quadtech AI Services for Microsoft Copilot enablement and intelligent workflow automation. The portfolio is Microsoft-aligned with certifications in Modern Work, Data and AI, and Infrastructure (Azure) Solutions Partner, built on ITIL-driven processes and ISO 27001:2022 certified.

Differentiator

Problem solved

Functional benefit

Brands

• Quadtech AI Services: Governance-First AI Adoption, Microsoft-Aligned Delivery, and Real Operational Outcomes. AI consulting and implementation services including Microsoft AI & CoPilot Enablement, AI Governance & Responsible Adoption, Power Automate & Intelligent Workflow Automation, Bespoke AI Solutions, and AI Assisted Software Engineering.

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability9 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationQuadtech is a Microsoft partner certified in Modern Work (M365), Data and AI, and Infrastructure (Azure) Solutions. Deep expertise in Microsoft ecosystem including Office 365, SharePoint, Teams, Azure, Power Platform, and Microsoft 365 Copilot enablement.
• HP (Hewlett-Packard)coreTechnology or IntegrationHP Enterprise partner for hardware procurement including desktops, laptops, and printers.
• Hewlett Packard Enterprise (HPE)coreTechnology or IntegrationHPE partner for enterprise hardware solutions and infrastructure.
• 3CXcoreTechnology or IntegrationProvider of 3CX hosted PBX phone solutions enabling cloud phone systems with in-office and remote user support.
• WatchGuardcoreTechnology or IntegrationWatchGuard AuthPoint and firewall appliance partner for network security solutions.
• Pulse DataCentrecoreTechnology or IntegrationFirst IT provider in Toowoomba region to offer services hosted in Pulse DataCenter. Provides co-location and hosted infrastructure solutions.
• Comms ChoiceminorChannel Partner/ Reseller/ DistributorTelecommunications and communication solutions distributor.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Brennan IT: Australian managed services provider delivering IT support, cloud, security, and managed infrastructure to mid-market and enterprise customers. Closely comparable to Quadtech in service portfolio (managed IT, security, communications) and Australia-focused SMB/mid-market GTM.
• Interactive (Interactive Pty Ltd): Australian managed services and cloud provider focused on SMB and mid-market customers with a comparable portfolio of managed IT, Microsoft 365, security, and infrastructure services. Strong direct comparable on GTM motion and customer segment.
• Nexon Asia Pacific: Australian MSP and managed security provider serving mid-market customers with managed IT, cloud, and communications offerings. Direct comparable given overlapping service mix and regional/mid-market orientation.
• Orro: Australian managed services and network provider combining managed IT, cyber security, and unified communications. Comparable to Quadtech in converged comms (hosted voice/PBX), cybersecurity, and managed infrastructure delivery.
• MOQdigital: Australia-based IT services firm providing managed services, infrastructure, and cloud solutions to mid-market and government customers. Comparable managed IT and infrastructure services portfolio with Australian regional presence.

Broad incumbents

• Datacom: One of Australasia's largest IT services providers with full managed services, cloud, and cyber capabilities. Overlaps with Quadtech across managed services, infrastructure, and security, but at much larger scale and serving enterprise and government nationally.
• Fujitsu Australia: Major IT services incumbent in Australia with full managed services, infrastructure, and security portfolio. Overlaps with Quadtech on enterprise managed services and communications, but typically serves much larger enterprise and government customers.
• DXC Technology Australia: Global IT services giant with significant Australian managed services, cloud, and security offerings. Comparable at the category level on managed IT and Microsoft-aligned services, though operates at enterprise scale broadly rather than regional SMB focus.
• Insight Enterprises: Global IT solutions integrator offering managed services, hardware/software procurement, and cloud services worldwide. Comparable to Quadtech on hardware procurement and managed services, but at vastly larger scale and enterprise focus.

Regional players

• Somerville Group: Australian IT services provider focused on regional businesses in Western Australia with managed IT, cloud, and communications. Comparable service portfolio and regional SMB focus, though operating in a different Australian geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/quadtechtoowoomba
• LinkedInlinkedin.com/company/quadtech-toowoomba
• Instagraminstagram.com/quadtechtwba
• Xx.com/QuadtechTWBA

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quadtech