Interplay
Interplay is a Seattle-based managed IT services provider founded in 2001, delivering fixed-fee IT management, support, security, and consulting to SMBs across non-profit, healthcare, financial, engineering, and architecture verticals in the Puget Sound region.
- Company typePrivate
- Founded2001
- HeadquartersSeattle, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Interplay does
Interplay is a Seattle-based managed IT services provider founded in 2001 by Brian Place, delivering outsourced IT management, support, security, and consulting to small and mid-sized businesses across the Seattle metropolitan and greater Puget Sound region. The firm operates on a fixed-fee, all-inclusive subscription model with 24/7 monitoring, help desk, business continuity, and virtual CIO advisory, and has built dedicated solution packages for five verticals: non-profit, healthcare/medical, financial services, engineering, and architecture. Named long-tenured clients include Town Hall Seattle, Downtown Seattle Association, IslandWood, Global Partnerships, and Panorama Global.
The company's technical stack is anchored on a Microsoft-centric environment — 95% of client work involves Microsoft software and services — supplemented by ConnectWise for PSA and ticketing, Datto SIRIS for business continuity and disaster recovery, Cisco Meraki for cloud-based networking, and SolarWinds N-Able for remote monitoring and asset management. In 2025 the firm expanded into executive-level cybersecurity advisory through a Virtual Chief Security Officer (vCISO) offering, and in January 2026 completed a full SOC 2 Type II audit, placing it among a small cohort of certified MSPs in the Seattle market and broadening its access to regulated buyers.
Interplay maintains deep vendor partnerships with Microsoft, Datto (Elite Partner, Hall of Fame), Cisco Meraki, and ConnectWise, and employs a fully domestic, certified engineering staff with no offshoring or automation-first support. The firm is privately held, founder-led, with no external institutional funding and no parent company; leadership comprises Brian Place (Principal & Founder), Sean Place (President, joined 2017), and Jordan Ross (CTO, joined 2014). Customer acquisition is consultative and relationship-driven, supported by content marketing, free assessment tools, and community affiliations with GSBA, NAWA, BBB, the Seattle Metropolitan Chamber of Commerce, and WTIA.
Interplay firmographics
Firmographics- Name
- Interplay
- Legal name
- Interplay
- Website
- https://interplayit.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Interplay is a Seattle-based managed IT services provider founded in 2001, delivering fixed-fee IT management, support, security, and consulting to SMBs across non-profit, healthcare, financial, engineering, and architecture verticals in the Puget Sound region.
- Ownership category
- akta.pro rank
Interplay industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Systems Integration & Implementation Services (BPAEAAAB)
- akta.pro secondary industry
- Digital Workplace & Collaboration Integration (BPAEAAAM)
Keywords
Where Interplay is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Interplay business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Managed IT Services: Fixed-fee, all-inclusive managed IT services covering strategy, management, support, and security. Services are tailored to each client's needs with predictable monthly billing. Includes 24/7 monitoring, patch management, backup, security, and help desk support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed-fee comprehensive managed IT services |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Interplay product offering
Product offeringCore offering
Interplay provides comprehensive managed IT services to small and mid-sized businesses in the Seattle metropolitan area, covering 24/7 monitoring, IT management, help desk support, cybersecurity, business continuity, and strategic IT consulting (including Virtual CIO and Virtual CISO services). Services are delivered under a fixed-fee subscription model with hands-on, human-staffed support rather than automation or offshoring. Industry-tailored packages are offered for non-profits, healthcare, financial services, engineering, and architecture firms.
Product overview
Interplay offers a unified managed IT services platform with multiple integrated modules and industry-specific solutions. The core offering is Managed IT Services, which encompasses strategy consulting (IT Strategy Consulting with Virtual CIO), day-to-day IT management (IT Management with 24/7 monitoring and asset tracking), hands-on IT support (IT Support with business continuity), and comprehensive IT security (IT Security Services with audits and training). Premium add-on services include Virtual Chief Security Officer (VCISO) for executive-level security leadership, Network Self-Assessment for proactive evaluation, and a Recovery Time Calculator for downtime cost analysis. The company also delivers industry-specific managed services for Non-Profits, Medical Practices, Financial Firms, Engineering Firms, and Architect Firms—each tailored to sector-specific regulatory requirements and operational needs. All services are backed by SOC 2 Type II certification and delivered through partnerships with Microsoft, Datto, Cisco Meraki, and other technology platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive outsourced IT management covering strategy, support, and security. Includes 24/7 monitoring, patch management, asset tracking, and business continuity solutions tailored to client needs for SMB clients.
- IT Strategy Consulting Virtual CIO consulting services providing strategic IT decision-making, network assessment, and monthly IT health reports to help businesses align technology investments with business goals.
- IT Support 24/7 technical support including PC and Mac support, business continuity/disaster recovery, vendor management, and Office 365 support. Available on-site, by phone, or email for client end users.
- IT Security Services Comprehensive cybersecurity including security audits, secure password management, end-user security training, and multi-factor authentication implementation. Includes quarterly internal and external security audits with remediation.
- Virtual Chief Security Officer (VCISO) Executive-level cybersecurity leadership providing strategic security guidance, continuous risk visibility, tailored security roadmaps, policy governance, and board-ready reporting for organizations needing compliance support (SOC 2, HIPAA, ISO).
- Non-Profit IT Management Specialized IT services for non-profit organizations including strategic planning, cost control, and security with tailored packages designed to maximize limited budgets.
- IT Support for Medical Practices
Quantifiable outcome
- 98% customer satisfaction rate
- +5 more outcomes
Companies that use Interplay
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
Interplay technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration41 records
Feature2 records
Interplay partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- DattocoreElite Datto Partner and member of exclusive Datto Hall of Fame. Interplay has offered Datto business continuity services for over 10 years. Datto provides cloud-based backup and disaster recovery solutions with automated snapshots, off-site replication, and virtualization capabilities.
- MicrosoftcoreKey strategic partner where 95% of Interplay's work involves Microsoft software or services. Deep expertise in Microsoft-centric and cloud-first environments, including Azure, Office 365, and Microsoft security solutions.
- Cisco MerakicoreCisco Meraki partner since 2014, providing cloud-managed networking solutions including wireless LAN, Ethernet switches, security appliances, and mobile device management for small to mid-sized businesses.
- ConnectWisecorePartnership since around 2007 for PSA (Professional Services Automation) and ticketing system. ConnectWise provides helpdesk tracking, time management, project tracking, and invoicing capabilities.
- SeaLevel OperationsminorConsulting partner providing systems assessment, planning, and day-to-day operations guidance to build operational excellence.
- Washington Tech Industry Association (WTIA)minorNot-for-profit industry trade association serving the technology industry and ICT cluster in Washington state.
- Seattle Metropolitan Chamber of CommerceminorLargest business association in Puget Sound region representing 2,200 companies. Interplay maintains membership for community engagement and business networking.
- Better Business Bureau of WashingtonminorBBB accreditation with 'A' rating, demonstrating commitment to trust and accountability in business practices.
- GSBA (Greater Seattle Business Association)minorProud member of GSBA, supporting diversity and inclusion in the Seattle business community.
- NAWA (Nonprofit Association of Washington)minorBusiness Champion Sponsor of NAWA, supporting the nonprofit community in Washington state.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Interplay competitors and assessment
Company assessmentDirect peers
- Ntiva: National managed IT services and cybersecurity provider serving SMB and mid-market clients across the U.S. Comparable to Interplay in offering fixed-fee managed services, Microsoft 365/Azure expertise, and security compliance support, but at much broader geographic scale.
- BlackPoint IT Services: Pacific Northwest-based managed IT and security provider serving SMB and mid-market clients. Directly comparable to Interplay in geographic focus (Seattle/PNW), service mix (managed IT, cybersecurity, cloud), and customer profile (compliance-driven SMBs).
- Advantage Industries: Managed IT services provider serving SMB clients with Microsoft-centric support, cybersecurity, and compliance offerings. Comparable service portfolio and customer profile to Interplay.
- Dataprise: U.S. managed IT, cybersecurity, and cloud services provider for SMB and mid-market. Comparable to Interplay in core managed services delivery, Microsoft-centric stack, and emphasis on compliance (SOC, HIPAA) as a differentiator.
- Corsica Technologies: Managed IT and cybersecurity provider focused on regulated industries and compliance-driven SMB/mid-market clients. Comparable to Interplay in verticalized offerings (healthcare, financial, nonprofit) and emphasis on security certifications and vCISO-style services.
- CMIT Solutions: Franchised national MSP network delivering managed IT, cybersecurity, and compliance services to SMBs. Comparable business model (fixed-fee recurring managed services, verticalized solutions for regulated SMBs) and target customer profile to Interplay.
- BECA: Managed IT and cybersecurity firm focused on compliance-driven SMB/mid-market clients. Comparable to Interplay in fixed-fee managed service model and emphasis on regulated industries.
Broad incumbents
- Impact Networking: Larger managed IT, print, and document services provider serving SMB and mid-market across multiple U.S. regions. Comparable managed services and Microsoft-centric delivery model, but operates as a broader incumbent with wider geographic and service footprint than Interplay.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Interplay social profiles
Digital presenceInterplay compliance and trust
Trust signalCompliance3 records
Interplay financial estimates
Financial estimateRevenue estimate
Valuation estimate
Interplay leadership team
Management profileNumber of profiles
Profiles14 records
Interplay funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Interplay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Interplay
What does Interplay do?
Interplay provides comprehensive managed IT services to small and mid-sized businesses in the Seattle metropolitan area, covering 24/7 monitoring, IT management, help desk support, cybersecurity, business continuity, and strategic IT consulting (including Virtual CIO and Virtual CISO services). Services are delivered under a fixed-fee subscription model with hands-on, human-staffed support rather than automation or offshoring. Industry-tailored packages are offered for non-profits, healthcare, financial services, engineering, and architecture firms.
Is Interplay a public or private company?
Interplay is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Interplay founded?
Interplay was founded in 2001. It employs 1 to 10 people.
Where is Interplay based?
Interplay is headquartered in Seattle, United States, in the North America region.
How does Interplay make money?
One revenue line is on record: managed IT Services.
Who are Interplay's main competitors?
Direct peers on record are Ntiva, BlackPoint IT Services, Advantage Industries, Dataprise, Corsica Technologies, CMIT Solutions and BECA. Impact Networking is listed as a broad incumbent.
Does Interplay have an API?
No public API is recorded for Interplay.
What industry is Interplay in?
Interplay's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAB, Systems Integration & Implementation Services, with a secondary code of BPAEAAAM, Digital Workplace & Collaboration Integration. Its NAICS code is 54151 and its SIC code is 7373.