Phoenix Technology Group
Phoenix Technology Group is a managed IT services provider based in Lakewood, Colorado, serving small and medium-sized businesses and government organizations in the Rocky Mountain region with outsourced IT support, cybersecurity, cloud migration, and Microsoft 365 services on a fixed monthly subscription model.
- Company typePrivate
- Founded2012
- HeadquartersLakewood, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Phoenix Technology Group does
Phoenix Technology Group is a privately held managed IT services provider headquartered in Lakewood, Colorado, with an additional sales office in Denver. Founded in 2012, the firm operates with a team of approximately 11 IT professionals delivering outsourced IT department functions to small and medium-sized businesses and government organizations in the Rocky Mountain region. Core offerings include managed IT services, help desk support, cybersecurity, cloud migration (Microsoft Azure, Google Cloud), Microsoft 365 and SharePoint implementation, vendor management, IT projects, co-managed IT, and a Virtual CIO advisory line. The firm also delivers specialized government cybersecurity services spanning DFARS, NIST 800-171, and CMMC Level 1 through Level 3 compliance.
The business model is a hybrid of recurring monthly managed service subscriptions priced at a fixed predictable cost and one-time project-based consulting fees. Service tiers include standard Monday-Friday support and a 24/7 monitoring package. Go-to-market is direct sales led through dedicated phone lines, website form submissions, local conferences (CML, SDA), and community engagement via the Get Support Give Support charity program. Customer concentration is distributed across a base of SMBs, professional services firms, and Colorado municipal and special district government clients including the Town of Calhan, City of Cripple Creek, Elbert County, and Elliot Law Offices, with a self-reported 6-year average client retention. Distribution and scale remain regional; the firm does not disclose revenue, has no external funding, and operates as an independent LLC with no parent company or subsidiaries.
Phoenix Technology Group firmographics
Firmographics- Name
- Phoenix Technology Group
- Legal name
- Phoenix Technology Group LLC
- Website
- https://ptg.tech
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Phoenix Technology Group is a managed IT services provider based in Lakewood, Colorado, serving small and medium-sized businesses and government organizations in the Rocky Mountain region with outsourced IT support, cybersecurity, cloud migration, and Microsoft 365 services on a fixed monthly subscription model.
- Ownership category
- akta.pro rank
Phoenix Technology Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Onsite/Field IT Support Services (BPAEABAC)
Keywords
Where Phoenix Technology Group is headquartered
LocationHeadquarters
- HQ city
- Lakewood
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Phoenix Technology Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: Recurring monthly managed IT services providing complete IT department functions including routine IT tasks, help desk support, vendor management, backups, and disaster recovery. Priced at fixed predictable monthly cost.
- IT Projects: One-time project and consulting services for infrastructure upgrades, strategic IT planning, cloud migrations, network design, and other discrete IT initiatives. No long-term contracts required.
- Government IT Services: Specialized IT management and compliance support services for government organizations including DFARS, NIST, and CMMC compliance support.
- Co-Managed IT Services: Partnership model where Phoenix Technology Group works alongside in-house IT teams to provide additional expertise and resources for complex IT challenges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-Inclusive IT Solutions Package |
| Subscription | Monthly | 24/7 Monitoring Package |
| Subscription | Monthly | Standard Support Hours |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Phoenix Technology Group product offering
Product offeringCore offering
Phoenix Technology Group is a managed IT services provider (MSP) that delivers all-inclusive outsourced IT department functions for small to medium-sized businesses in the Denver/Lakewood, Colorado area. Core offerings include help desk support, network management, cybersecurity, cloud migration, Microsoft 365 services, vendor management, and backup/disaster recovery on a fixed monthly subscription model. The company also provides specialized government cybersecurity services with DFARS, NIST, and CMMC compliance support, plus one-time IT project consulting and co-managed IT services for organizations with existing internal IT teams.
Product overview
Phoenix Technology Group is an IT services company offering a comprehensive suite of managed IT services for small to medium-sized businesses in the Denver/Lakewood, Colorado area. The core offering is an all-inclusive managed IT services package that functions as a complete outsourced IT department, covering help desk support, network management, cybersecurity, cloud migration, and vendor management. The company also provides specialized government cybersecurity services with compliance support for DFARS, NIST, and CMMC requirements. Additional service modules include co-managed IT services for businesses with existing internal IT teams, technology consulting/VCIO services, IT projects for one-time initiatives, and 24/7 monitoring options. All services are delivered through a fixed monthly cost model with transparent billing.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive outsourced IT department services covering network management, cybersecurity, help desk support, vendor management, backups, and disaster recovery, priced on a fixed monthly subscription basis for small to medium-sized businesses.
- IT Help Desk Support Responsive technical support services aimed at quickly resolving IT issues and maintaining business productivity for SMB clients.
- Cybersecurity Services Advanced security services including threat monitoring, vulnerability assessments, penetration testing, incident response planning, and employee training to protect businesses from cyber threats.
- Cloud Migration Services Migration services transitioning businesses from on-premise infrastructure to cloud platforms including Microsoft Azure and Google Cloud.
- Microsoft 365 Services Implementation, migration, and ongoing support for the Microsoft 365 productivity suite.
- Microsoft SharePoint Services SharePoint implementation, customization, and management for document collaboration and workflow automation.
- IT Projects One-time IT consulting and project services including network assessments, workstation/server upgrades, desktop virtualization, disaster recovery planning, IT relocation, and IT security assessments.
- Government Cybersecurity Services Specialized IT management and compliance support for government organizations covering DFARS, NIST 800-171, and CMMC Level 1, 2, and 3 compliance requirements.
- Co-Managed IT Services Collaborative IT support partnering with clients' in-house IT teams to provide additional expertise, resources, and flexible scalable support for complex challenges.
- Technology Consulting and VCIO Strategic IT guidance and Virtual Chief Information Officer services to align technology decisions with business objectives.
Quantifiable outcome
- 30-minute target resolution time for IT support requests
- +2 more outcomes
Companies that use Phoenix Technology Group
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Phoenix Technology Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Phoenix Technology Group partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- Feed The FutureminorProgram dedicated to combating hunger and food insecurity in disadvantaged communities. Phoenix Technology Group supports through charitable contributions and community involvement including support at Stevens Elementary School.
- CML (Colorado Municipal League) ConferenceminorCML Annual Conference 2023 - Phoenix Technology Group was a first-time sponsor with team presence for engagement and networking with Colorado municipal officials.
- Special District Association (SDA) Annual ConferenceminorSDA Annual Conference 2022 - First-time attendance for Phoenix Technology Group working with special districts. Team members Mike and Ward attended.
- Get Support Give Support ProgramcoreNationwide program uniting IT support companies to give back to local communities. Phoenix Technology Group contributes remote monitoring and management agents to charity for every client that signs up for managed services through program member organizations. Active since 2012.
- Broward Housing SolutionsminorCharity beneficiary of Get Support Give Support program receiving IT infrastructure support through Phoenix Technology Group contributions.
- Gumbo Limbo Nature CenterminorCharity beneficiary of Get Support Give Support program receiving IT infrastructure support through Phoenix Technology Group contributions.
- Florence Fuller Child Development CentersminorCharity beneficiary of Get Support Give Support program receiving IT infrastructure support through Phoenix Technology Group contributions.
- Ronald McDonald House CharitiesminorCharity beneficiary of Get Support Give Support program receiving IT infrastructure support through Phoenix Technology Group contributions.
- Rise Against HungerminorCharity beneficiary of Get Support Give Support program receiving IT infrastructure support through Phoenix Technology Group contributions.
- Propel FoundationminorCharity beneficiary of Get Support Give Support program receiving IT infrastructure support through Phoenix Technology Group contributions.
- Food for the PoorminorCharity beneficiary of Get Support Give Support program receiving IT infrastructure support through Phoenix Technology Group contributions.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Phoenix Technology Group competitors and assessment
Company assessmentBroad incumbents
- Dataprise: National managed IT services provider offering M365, Azure, cybersecurity, and 24/7 help desk support to SMB and mid-market clients. Comparable as a direct competitor in the outsourced IT department model Phoenix Technology Group offers, though at much larger scale and broader geographic reach.
- Thrive: NextGen managed services provider delivering cloud, cybersecurity, and Microsoft 365 managed IT to SMB and mid-market clients. Direct competitor in the outsourced-IT-department model with overlapping product set including co-managed services.
- Atlantic.Net: Managed hosting and IT services provider with cloud, security, and managed infrastructure offerings to SMBs. Comparable to Phoenix Technology Group on cloud migration and infrastructure management offerings though broader in scope.
- Ntiva: Mid-Atlantic-based managed IT and cybersecurity services firm serving SMBs with cloud, Microsoft 365, and co-managed IT offerings. Closely mirrors Phoenix Technology Group's managed services, co-managed IT, and cybersecurity portfolio with broader geographic coverage.
Direct peers
- Kelser Corporation: Connecticut-based managed IT services firm focused on SMB clients with cybersecurity, cloud, and help desk support. Comparable in size, customer segment, and product mix to Phoenix Technology Group, both serving as outsourced IT departments for regional SMBs.
- NetGain Technologies: Regional managed IT services provider focused on SMB clients in the Midwest with cloud, cybersecurity, and help desk support. Similar in scale and customer profile to Phoenix Technology Group, offering outsourced IT and co-managed services.
- Computing Technologies: Regional managed IT services provider in the Midwest delivering M365, cybersecurity, and help desk support to SMBs. Comparable in size, customer focus, and product portfolio to Phoenix Technology Group as a full-service outsourced IT partner.
- Corsica Technologies: Mid-Atlantic managed IT and cybersecurity services firm serving SMB and mid-market clients with outsourced IT, compliance, and cloud services. Closely mirrors Phoenix Technology Group's compliance support and managed services model at a comparable scale.
- CMIT Solutions: Franchise-based managed IT services network serving SMBs with cybersecurity, cloud, and help desk support across the U.S. Comparable as a SMB-focused managed services provider offering outsourced IT departments and co-managed IT.
Regional players
- USN Communications: Denver-based IT managed services and cloud provider serving Colorado SMBs with M365, Azure, and cybersecurity offerings. Direct regional competitor to Phoenix Technology Group in the Rocky Mountain market with overlapping customer profile and service mix.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Phoenix Technology Group social profiles
Digital presencePhoenix Technology Group compliance and trust
Trust signalCompliance5 records
Phoenix Technology Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Phoenix Technology Group leadership team
Management profileNumber of profiles
Phoenix Technology Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Phoenix Technology Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Phoenix Technology Group
What does Phoenix Technology Group do?
Phoenix Technology Group is a managed IT services provider (MSP) that delivers all-inclusive outsourced IT department functions for small to medium-sized businesses in the Denver/Lakewood, Colorado area. Core offerings include help desk support, network management, cybersecurity, cloud migration, Microsoft 365 services, vendor management, and backup/disaster recovery on a fixed monthly subscription model. The company also provides specialized government cybersecurity services with DFARS, NIST, and CMMC compliance support, plus one-time IT project consulting and co-managed IT services for organizations with existing internal IT teams.
Is Phoenix Technology Group a public or private company?
Phoenix Technology Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Phoenix Technology Group founded?
Phoenix Technology Group was founded in 2012. It employs 1 to 10 people.
Where is Phoenix Technology Group based?
Phoenix Technology Group is headquartered in Lakewood, United States, in the North America region.
How does Phoenix Technology Group make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are IT Projects, government IT Services and co-Managed IT Services.
Who are Phoenix Technology Group's main competitors?
Broad incumbents on record are Dataprise, Thrive, Atlantic.Net and Ntiva. Direct peers are Kelser Corporation, NetGain Technologies, Computing Technologies, Corsica Technologies and CMIT Solutions. USN Communications is listed as a regional player.
Does Phoenix Technology Group have an API?
No public API is recorded for Phoenix Technology Group.
What industry is Phoenix Technology Group in?
Phoenix Technology Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP). Its NAICS code is 541513 and its SIC code is 7370.