What Computing Technologies does

Computing Technologies Inc. is a Michigan-based Managed Service Provider (MSP), founded in 1999, serving small and medium-sized businesses and mid-market companies primarily across Michigan with a portfolio of outsourced IT services. The company delivers Managed IT, Co-Managed IT, Cybersecurity, Microsoft 365 deployment and support, Backup & Disaster Recovery, 24/7 Help Desk, and Web Hosting to clients across automotive, manufacturing, staffing, financial services, contracting, and professional services verticals. Several documented client relationships have endured since 2008-2014, signaling strong retention within a 200+ active client base served by a 1-10 person team.

The technology stack is assembled from best-of-breed third-party platforms rather than proprietary systems. Core operational layers include Acronis for backup and disaster recovery, ConnectWise and Halo Service Solutions for PSA and help desk ticketing, Huntress for managed EDR/ITDR with a 24/7 SOC, SentinelOne for AI-powered endpoint protection, Duo Security for MFA, Blumira for SIEM, and SonicWall for network security. Microsoft 365 is delivered through the company's Cloud Solution Provider (CSP) status, with packages from Business Basic ($8.40/user/month) through Business Premium ($26.40/user/month), plus Microsoft Copilot for Business at $25.20/user/month and M365 cloud-to-cloud backup at $5/user/month. A proprietary mobile app for iOS and Android and a customer support portal provide direct client touchpoints.

The business model is anchored on recurring monthly managed service contracts, supplemented by Microsoft 365 resale margins, hardware sales through an online shop, and project-based engagements. Distribution is direct, relying on website lead capture, quote requests, inbound phone inquiries, and a free IT assessment offer; no reseller or partner channel is used. With 200+ clients, 73,000+ tickets resolved, and a 7-minute average response time, the company competes on personal service and responsiveness rather than scale or proprietary technology.

Name

Computing Technologies

Legal name

Computing Technologies Inc.

Website

https://computingtech.net

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

Computing Technologies is a Michigan-based Managed Service Provider (MSP) serving 200+ small and mid-market businesses with managed IT, cybersecurity, Microsoft 365, backup/disaster recovery, and 24/7 help desk support.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI)

akta.pro secondary industries

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud services
• Help desk support
• Disaster recovery

Headquarters

HQ city

Sterling Heights

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations

Revenue model

1. Managed IT Services: Monthly recurring subscription fees for comprehensive managed IT services including monitoring, management, cybersecurity, and help desk support. Pricing is quote-based and varies by client needs and number of employees.
2. Microsoft 365 Resale: Resale of Microsoft 365 subscriptions including Business Basic ($8.40/user/month), Business Standard ($16.80/user/month), and Business Premium ($26.40/user/month). Additional revenue from Microsoft Copilot for Business at $25.20/user/month.
3. Microsoft 365 Cloud Backup: Cloud-to-cloud backup service for Microsoft 365 data at $5 per license.
4. Hardware Sales: Sales of hardware including computers, servers, and networking equipment through their online shop at computingtech.shop.carbonsys.com.
5. Web Hosting Services: Managed web hosting and domain management services providing secure, scalable hosting with 99.9% uptime guarantee.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Computing Technologies is a Michigan-based Managed Service Provider (MSP) that delivers outsourced IT management, cybersecurity, Microsoft 365 cloud services, backup and disaster recovery, help desk support, and web hosting to small and mid-sized businesses. The firm also resells hardware and supports business clients across Northern Michigan with recurring and project-based technology services.

Product overview

Computing Technologies is a Managed Service Provider (MSP) offering a unified portfolio of IT services rather than a single product. The core offerings include Managed IT Services and Co-Managed IT Services for infrastructure management, paired with a comprehensive Cybersecurity Services suite covering EDR, ITDR, NGAV, SIEM, Email Security, MFA, DNS Security, and Password Management—all backed by 24/7 human-led SOC. Microsoft 365 Services provide migration and ongoing support across Business Basic, Standard, and Premium tiers. Backup & Disaster Recovery delivers cloud-based BDR and Microsoft 365 cloud-to-cloud backup. Help Desk Support offers 24/7 assistance with 7-minute average response time, while Web Hosting provides 99.9% uptime with managed security. A mobile app enables customers to manage tickets and access resources on the go. The company also resells Microsoft Copilot for Business on a monthly subscription basis.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Outsourced IT management covering infrastructure, endpoints, networks, and ongoing maintenance for small and mid-sized businesses.
• Cybersecurity Services Security services designed to protect business clients from cyber threats, including monitoring, threat protection, and security best-practice implementation.
• Microsoft 365 Services Deployment, administration, and support of the Microsoft 365 cloud productivity platform for business clients.
• Backup and Disaster Recovery Data backup and business continuity services that protect client information and enable recovery after disruption.
• Help Desk Support Technical support services for end users, resolving IT issues and answering technology questions for business customers.
• Web Hosting Website hosting services for business clients requiring online presence infrastructure.
• Hardware Sales Resale of physical IT hardware and equipment as part of the company's technology offerings to business customers.

Quantifiable outcome

• 7-minute average response time for support requests
• +3 more outcomes

Named customers13 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered core and major.

• Dell PartnerDirect PremiercoreTechnology or IntegrationComputing Technologies holds Dell PartnerDirect Premier status, indicating certified expertise in Dell hardware solutions and preferred pricing access for serving client hardware needs.
• SonicWallcoreTechnology or IntegrationSonicWall cybersecurity partner providing firewall, VPN, and network security solutions integrated into Computing Technologies' managed security offerings.
• Microsoft Registered Partner & Cloud Solution ProvidercoreTechnology or IntegrationRegistered Microsoft Partner and Cloud Solution Provider (CSP) status enabling resale and deployment of Microsoft 365, Azure, and related Microsoft services. Allows provision of Microsoft 365 packages, Copilot, and cloud solutions directly to clients.
• AcroniscoreTechnology or IntegrationThird-party backup and disaster recovery solution provider. Acronis provides the cloud backup technology used for Computing Technologies' BDR services including immutable backups and M365 cloud-to-cloud backup.
• ConnectWisecoreTechnology or IntegrationProfessional services automation (PSA) and RMM platform provider used for help desk ticketing, remote monitoring, and client management operations.
• HuntresscoreTechnology or IntegrationManaged security platform providing managed EDR (Endpoint Detection and Response) and ITDR (Identity Threat Detection and Response) capabilities backed by 24/7 SOC monitoring.
• SentinelOnecoreTechnology or IntegrationEndpoint protection platform providing AI-powered EDR and next-gen antivirus capabilities for advanced threat detection and response.
• Duo SecuritycoreTechnology or IntegrationMulti-factor authentication (MFA) solution provider integrated into security offerings for identity protection and access management.
• BlumiracoreTechnology or IntegrationSIEM (Security Information and Event Management) platform providing automated threat detection and response capabilities.
• Halo Service SolutionscoreTechnology or IntegrationHelp desk and professional services platform used for client ticketing, support management, and customer service automation.
• Ingram MicromajorChannel Partner/ Reseller/ DistributorMajor technology distributor and cloud marketplace provider enabling procurement of hardware, software, and cloud services. Used for fulfillment of Dell, Cisco, and other vendor products.
• Pax8majorChannel Partner/ Reseller/ DistributorCloud distribution platform for Microsoft 365 and other SaaS products, enabling efficient procurement and management of client subscriptions.
• Carbon SystemscoreTechnology or IntegrationE-commerce platform provider powering the company's online hardware shop at computingtech.shop.carbonsys.com for product sales and procurement.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Coretelligent: Coretelligent provides managed IT, cybersecurity, and cloud services to SMB and mid-market organizations, with a comparable service portfolio (managed services, help desk, security stack, cloud management) and subscription-based pricing.
• Thrive Networks: Thrive is a managed IT and cybersecurity provider offering 24/7 SOC, managed services, and cloud management to SMB and mid-market clients, with a similar service bundle and recurring revenue model.
• CompassMSP: CompassMSP provides managed IT, cybersecurity, and cloud services to SMB clients with a similar subscription-based model, Microsoft-centric stack, and emphasis on help desk responsiveness.
• ITsavvy: ITsavvy delivers managed IT services, cloud, and cybersecurity to SMB and mid-market businesses with a comparable mix of subscription managed services, Microsoft 365 deployment, and 24/7 help desk support.
• CMIT Solutions: CMIT Solutions operates a franchise network of MSPs delivering managed IT, cybersecurity, and help desk services to SMBs — directly comparable in target customer, service mix, and recurring revenue approach.
• Ntiva: Ntiva is a managed IT services and cybersecurity provider serving SMB and mid-market clients with a similar Microsoft-centric stack, recurring subscription model, and emphasis on help desk and security services — making it a direct comparable in scale and offering.
• NerdsToGo: NerdsToGo is a franchise MSP focused on small business IT support, managed services, and cybersecurity — closely comparable in SMB target customer and service breadth.

Others

• ConnectWise: ConnectWise is the PSA/RMM platform vendor whose tools Computing Technologies uses to run its help desk and remote monitoring — an ecosystem enabler rather than a competitor.
• Pax8: Pax8 is the cloud distribution platform through which Computing Technologies procures Microsoft 365 and other SaaS — a channel partner in its supply stack rather than a competitor.

Regional players

• BlueNet Technologies: BlueNet Technologies is a Michigan-based managed IT services provider serving SMBs in the same regional market with overlapping service offerings, making it a direct geographic competitor.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/computing-technologies

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Computing Technologies