Community Living London

Developmental Disability Social Servicescll.on.ca

Community Living London is a 73-year-old non-profit in London, Ontario that provides residential, day program, respite, employment, and family support services to over 1,000 people with developmental disabilities annually, funded primarily through provincial government grants and community donations.

Company typePrivate
Founded1952
HeadquartersLondon, Canada
Headcount251–500
GTM typeB2C
OfferingServices

What Community Living London does

Community Living London (CLL) is a registered charitable non-profit organization founded in 1952 by parents advocating for the inclusion of their children with developmental disabilities. Headquartered at 190 Adelaide St. South in London, Ontario, CLL is one of London's largest not-for-profit organizations, operating 32 group homes, 3 respite locations, 4 community access day programs, and supporting over 1,000 people with developmental disabilities annually using 500+ direct-support staff and 200+ volunteers. Its service portfolio spans residential accommodation, community access day programs, respite care (Children's Relief, Extended Relief, Adult Retreat), child and youth services, employment services, family support, augmentative communication, Snoezelen multi-sensory therapy, and Person Centered Planning.

The business model is primarily funded through government ministry grants from the Ontario Ministry of Children, Community and Social Services, accessed via Developmental Services Ontario (DSO) referrals. Supplementary revenue is generated through charitable donations and fundraising campaigns (Spring Appeal, Smile Cookie Campaign, Community in Motion fun run, Night of Heroes gala), a $15/year membership program, planned giving and bequests, and a fee-for-service offering consumable with Passport dollars or personal funds. Service delivery is entirely in-person through a distributed physical footprint of specialized facilities across London, with no proprietary technology platform underpinning the service.

The organization is governed by a volunteer Board of Directors, is FOCUS-accredited, and holds Imagine Canada certification. Its competitive position is anchored by 73 years of operating history, deep institutional partnerships with school boards, hospitals, and community organizations, and the capital-intensive nature of its 32 group home residential portfolio. The strategic agenda is dominated by addressing a documented housing crisis, with 3,000 people on the DSO London waitlist and average supported-housing wait times exceeding 14 years.

Community Living London firmographics

Firmographics

Name: Community Living London
Legal name: Community Living London
Website: https://cll.on.ca
Company type: Private
Founded year: 1952
Operating status: Operating
Headcount range: 251–500 employees
Short description: Community Living London is a 73-year-old non-profit in London, Ontario that provides residential, day program, respite, employment, and family support services to over 1,000 people with developmental disabilities annually, funded primarily through provincial government grants and community donations.
Ownership category
akta.pro rank

Community Living London industry classification

Industry

Product category: Developmental Disability Social Services
NAICS: Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (62412), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120)
SIC: Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Child Day Care Services (8351)
akta.pro primary industry: Disability Services & Independent Living Support (BPAGACAG)
akta.pro secondary industries: Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Respite Care for Families of Children with Disabilities (HSAAAIAL), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

Developmental disability services
Residential group homes
Community access programs
Respite care services
Employment support services

Where Community Living London is headquartered

Location

Headquarters

HQ city: London
HQ country: Canada
HQ region: North America

Offices11 records

Markets served

Community Living London business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

Government Funding: CLL receives funding from government ministries (primarily the Ministry of Children, Community and Social Services) to provide developmental services including residential supports, day programs, and family support services.
Donations and Fundraising: Charitable donations from individuals, corporations, and community organizations. The organization conducts annual fundraising campaigns including the Spring Appeal, Smile Cookie Campaign, and Community in Motion fun run. Donations fund programs and services not fully covered by government funding, as well as wish list items for people supported.
Fee for Service: Services available for purchase using Passport dollars or personal funds, including Person Centered Planning, In Home Support, Employment Services, Skill Development and Lifelong Learning Classes, and Club at the Hub.
Membership Dues: Annual membership fees of $15/year providing members with voting rights, AGM participation, newsletters, and access to educational seminars and workshops.
Planned Giving and Bequests: Legacy giving programs including bequests through wills, charitable gift annuities, charitable remainder trusts, and gifts of securities.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Annual Membership
Other	Other	Core Services

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Community Living London product offering

Product offering

Core offering

Community Living London provides residential, day program, respite, employment, family support, and child/youth services to people with developmental disabilities across 32 group homes, 4 Community Access Day Programs, and 3 Respite Locations in London, Ontario. The organization supports over 1,000 people annually using 500+ staff and 200+ volunteers, delivering services through government-funded programs, fee-for-service options, and community-based partnerships.

Product overview

Community Living London provides a comprehensive suite of social services for people with developmental disabilities. The organization operates as a platform of interconnected services including 32 group homes for residential accommodation, 4 Community Access Day Programs (Adelaide Access, Ford Access, The Hub, and Horton Access) for daytime activities and skills development, and 3 Respite Locations offering temporary caregiver relief. Additional services span Child & Youth Programs (summer camp, family support, sibling workshops), Employment Services, Fee For Service options for those with Passport funding, Augmentative Communication resources, and Snoezelen sensory therapy. The organization also offers volunteer, membership, and donation programs for community engagement. Services are available through Developmental Services Ontario (DSO), Passport funding, or private pay.

Differentiator

Problem solved

Functional benefit

Products and services

Accommodation Services Residential support delivered through 32 group homes providing 24/7 accommodation for adults with developmental disabilities across London, Ontario.
Community Access Services Day programs at four Community Access Day Programs (Adelaide Access, Ford Access, The Hub, Horton Access) providing meaningful activities, skill development, and community involvement for adults with developmental disabilities.
Respite Services Temporary caregiver relief across three unique homes: Children's Relief (up to 7 children each weekend), Extended Relief (up to 5 people, year-round), and Adult Retreat (apartment setting for independent living skills, two weekends per month).
Child & Youth Services Support services for children and youth with developmental disabilities and their families, including family support, summer leisure programs, sibling workshops, leisure nights, and respite coordination.
Employment Services Job placement, skills development, and employment support for people with developmental disabilities.
Person Centered Planning Individualized planning service helping people with developmental disabilities set and achieve personal goals.
Fee For Service Privately funded services including Person Centered Planning, In Home Support, Employment Services, Skill Development and Lifelong Learning Classes, and Club at the Hub, available for purchase using Passport dollars or personal funds.
Family Support Family Support Workers assist families of children with developmental disabilities with advocacy, planning, and linking to community and government resources.
Summer Leisure Program Specialized day camp for school-aged children and teens with developmental disabilities, offered at two locations (Junior Site ages 7-13, Senior Site ages 14-20) in partnership with Thames Valley District School Board.
Augmentative Communication Resource room at 25 Ford Crescent providing specialized communication tools, software, resources, and training to create communication plans for people with communication barriers.
Snoezelen Multi-sensory environment at Ford Access Centre designed to stimulate primary senses and help people overcome physical and mental barriers.
Facilitating Your Independence (F.Y.I.) Program connecting adults 18+ with developmental disabilities to community opportunities for leisure, volunteering, practical learning, and public transportation instruction.

Quantifiable outcome

Over 1,000 people with developmental disabilities supported annually
+3 more outcomes

Companies that use Community Living London

Customer profile

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Community Living London technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Community Living London partnerships and signals

Strategic signal

Partnerships

31 partnerships are on record, tiered core and minor.

United WaycoreGTM or Marketing PartnerCLL is a proud member of United Way, working together to support the London community and people with developmental disabilities
Pillar Community NetworkcoreGTM or Marketing PartnerCLL is a member of Pillar Community Network, a nonprofit hub connecting organizations for collective impact in London
Imagine CanadacoreGTM or Marketing PartnerCLL holds Imagine Canada certification, demonstrating excellence in nonprofit accountability and governance
FOCUS AccreditationcoreOthersCLL is accredited through FOCUS Accreditation, demonstrating commitment to accountability and quality standards in developmental services
Tim HortonscoreGTM or Marketing PartnerTim Hortons partners with CLL as a Smile Cookie Campaign charity, with over $113,000 raised for Community Access Services
Jack FM 102.3minorGTM or Marketing PartnerCommunity in Motion event sponsor - radio station supporting CLL fundraising event
Thames Valley District School Board (TVDSB)coreStrategic or Co-development PartnerPartnership to operate Summer Leisure Program at two locations; CLL provides accessible day camp for children with developmental disabilities
London District Catholic School Board (LDCSB)coreStrategic or Co-development PartnerPartners with CLL on caregiver workshops and education initiatives for families of children with disabilities
Thames Valley Children's Centre (TVCC)coreStrategic or Co-development PartnerCo-hosts Paperwork and Funding Workshop helping families navigate disability funding resources
Salvation Army London VillagecoreStrategic or Co-development PartnerPartnership on Sibling Workshops for children who have siblings with disabilities; also co-hosting Summer Job Fair
Paediatric Family Resource Centre - LHSCcoreStrategic or Co-development PartnerPartner in Sibling Workshop program for families of children with disabilities
Kids Country ClubminorStrategic or Co-development PartnerPartner in Sibling Workshop program for families of children with disabilities
North Pole Trim and Supply Ltd.minorGTM or Marketing PartnerCommunity in Motion event sponsor
Run ParlourminorGTM or Marketing PartnerCommunity in Motion event sponsor
Masse's No FrillsminorGTM or Marketing PartnerCommunity in Motion event sponsor - grocery retailer supporting CLL
Bremor EngineeringminorGTM or Marketing PartnerCommunity in Motion event sponsor
University PharmacyminorGTM or Marketing PartnerCommunity in Motion event sponsor
London HydrominorGTM or Marketing PartnerCommunity in Motion event sponsor - local utility company
MedProDirectminorGTM or Marketing PartnerCommunity in Motion event sponsor
Goldline Mobility and ConversionsminorGTM or Marketing PartnerCommunity in Motion event sponsor - mobility solutions provider
Miller ThompsonminorGTM or Marketing PartnerCommunity in Motion event sponsor
Century 21 Leading Edge Realty Inc.minorGTM or Marketing PartnerCommunity in Motion event sponsor through Angelica Mangubat, Sales Representative
Sutton SelectminorGTM or Marketing PartnerCommunity in Motion event sponsor through Jaime Vanoord, Sales Representative
WFS Ltd.minorGTM or Marketing PartnerCommunity in Motion event sponsor
Silver CrossminorGTM or Marketing PartnerCommunity in Motion event sponsor
Buchwald Services Consulting Inc.minorGTM or Marketing PartnerCommunity in Motion event sponsor
Chatterbox Communication ServicesminorGTM or Marketing PartnerCommunity in Motion event sponsor - communication services provider
Bugstop AutomotiveminorGTM or Marketing PartnerCommunity in Motion event sponsor
RBC Place LondonminorGTM or Marketing PartnerVenue host for Night of Heroes Fashion Show and Silent Auction event
Best Western Plus Stoneridge InnminorGTM or Marketing PartnerVenue host for CLL Annual General Meeting
Neoc AwardsminorGTM or Marketing PartnerCLL displays Neoc web award recognizing excellence in website accessibility and design

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Community Living London competitors and assessment

Company assessment

Direct peers

Vita Community Living Services: Toronto-based non-profit providing residential, community participation, and respite services for people with developmental disabilities. Operates a similar model of group homes, day programs, and Passport-funded fee-for-service offerings, making it a direct comparable.
Extend-A-Family: Toronto-based non-profit supporting people with developmental disabilities through residential support, community participation, and respite services. Comparable service mix and DSO referral pathway as CLL.
Community Living Toronto: Large Toronto non-profit supporting people with developmental disabilities through residential, day program, and community access services. Comparable in scale and service breadth to CLL, with similar DSO referral pathways and government funding model.
Reena: York Region-based non-profit providing residential, community participation, employment, and respite services for people with developmental disabilities. Operates a near-identical service portfolio to CLL, including group homes and Passport-funded programs.
Community Living Mississauga: Peel Region non-profit supporting people with developmental disabilities through residential options, day programs, and community participation services. Operates with similar DSO funding pathway and Ontario Ministry contracts as CLL.
Community Living Hamilton: Hamilton-area non-profit providing residential, day program, employment, and family support services for people with developmental disabilities. Closely comparable service model and funding structure to CLL in a different Ontario region.
Christian Horizons: Ontario-wide faith-based non-profit providing residential, day program, and community support services for people with developmental disabilities. Comparable service model and DSO funding pathway, with broader geographic footprint across Ontario.
Surrey Place: Toronto-based non-profit providing clinical, residential, and community support services for people with developmental disabilities and autism. Comparable in offering specialized supports (e.g., augmentative communication, behavioral) and serves a similar DSO-funded population.

Broad incumbents

March of Dimes Canada: National non-profit providing disability services including residential, employment, and recreation programs across Canada. Broader geographic and service scope than CLL but overlaps substantially on developmental disability residential and community access services.
Community Living Ontario: Provincial federation representing 100+ Community Living chapters across Ontario. Functions as an umbrella/advocacy body rather than direct service provider, but represents the broader network CLL is part of and helps shape provincial funding and policy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Community Living London compliance and trust

Trust signal

Compliance1 record

Community Living London financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Community Living London leadership team

Management profile

Number of profiles

Profiles7 records

Community Living London funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Community Living London M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Living London

What does Community Living London do?

Is Community Living London a public or private company?

Community Living London is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was Community Living London founded?

Community Living London was founded in 1952. It employs 251 to 500 people.

Where is Community Living London based?

Community Living London is headquartered in London, Canada, in the North America region.

How does Community Living London make money?

Five revenue lines are on record. Government Funding is the primary driver. The others are donations and Fundraising, fee for Service, membership Dues and planned Giving and Bequests.

Who are Community Living London's main competitors?

Direct peers on record are Vita Community Living Services, Extend-A-Family, Community Living Toronto, Reena, Community Living Mississauga, Community Living Hamilton, Christian Horizons and Surrey Place. Broad incumbents are March of Dimes Canada and Community Living Ontario.

Does Community Living London have an API?

No public API is recorded for Community Living London.

What industry is Community Living London in?

Community Living London's product category is Developmental Disability Social Services. Its primary akta.pro industry code is BPAGACAG, Disability Services & Independent Living Support, with a secondary code of HSABAGAI, Respite Care for Adults with Disabilities / Special Needs. Its NAICS code is 623210 and its SIC code is 8300.