Donation Spring
QualifAI (operated via donationspring.com by IoTeam Softwares e Aplicativos LTDA) sells a Brazilian WhatsApp-native AI SDR platform that automates debt collection, lead qualification, and credit recovery for mid-market and enterprise customers in Brazil on a monthly SaaS subscription.
- Company typePrivate
- Founded2016
- HeadquartersRoanoke, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Donation Spring does
Donation Spring currently operates as QualifAI, an AI-powered virtual Sales Development Representative (SDR) platform that automates debt collection, lead qualification, payment negotiation, contract generation, and boleto issuance through the official WhatsApp Business API, augmented by audio and call channels. The product, QualifAI - SDR Virtual, is a unified SaaS workflow that uses natural language processing to hold humanized conversations with debtors in Brazilian Portuguese, qualifies payment potential in real time, and runs 24/7 with calendar/CRM synchronization. Operationally, the platform is run by the Brazilian legal entity IoTeam Softwares e Aplicativos LTDA (CNPJ 53.564.165/0001-52), headquartered in Uberlândia with a sales presence in São Paulo, and is LGPD-compliant with a named data protection officer.
The company sells exclusively into the Brazilian domestic market on a sales-led, demo-driven go-to-market motion, targeting both mid-market and enterprise customers (cited logos include Nexora Solutions, Grupo Horizonte Azul, and Trevoo). Pricing is custom monthly subscription-based and not publicly disclosed; free demos without credit card are the primary conversion mechanism. Marketing relies on organic social (LinkedIn, X), a blog, and demonstration-conversion as the bottom-of-funnel asset.
The mismatch in the source data between the original 2016 'Donation Spring' crowdfunding platform framing and the current QualifAI debt-collection product suggests a strategic pivot or rebrand rather than a greenfield company; the entire current operational footprint - product, customers, GTM, compliance posture - centers on QualifAI.
Donation Spring firmographics
Firmographics- Name
- Donation Spring
- Legal name
- IoTeam Softwares e Aplicativos LTDA
- Website
- https://donationspring.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- QualifAI (operated via donationspring.com by IoTeam Softwares e Aplicativos LTDA) sells a Brazilian WhatsApp-native AI SDR platform that automates debt collection, lead qualification, and credit recovery for mid-market and enterprise customers in Brazil on a monthly SaaS subscription.
- Ownership category
- akta.pro rank
Donation Spring industry classification
Industry- Product category
- Debt Collection Software
- NAICS
- Software Publishers (513210), Collection Agencies (561440)
- SIC
- Services-Prepackaged Software (7372), Services-Consumer Credit Reporting, Collection Agencies (7320)
- akta.pro primary industry
- Collections, Recovery & Debt Management Platforms (FSAGAHAI)
- akta.pro secondary industries
- Third-Party Collection Agencies (Consumer) (FSAKAJAB), Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)
Keywords
Where Donation Spring is headquartered
LocationHeadquarters
- HQ city
- Roanoke
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Donation Spring business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Subscription (SaaS): Cloud-based platform subscription providing access to AI-powered credit recovery automation, WhatsApp integration, and analytics dashboard
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise pricing based on usage and requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Donation Spring product offering
Product offeringCore offering
Donation Spring's commercial website markets QualifAI - SDR Virtual, a cloud-based SaaS platform that turns WhatsApp into an intelligent call center using AI-powered automation. The platform autonomously qualifies debtors, negotiates credit recovery over WhatsApp messages, audio and voice calls, generates contracts, issues boletos (Brazilian payment slips), and follows up 24/7. It is sold to Brazilian enterprises and mid-market companies that need to automate high-volume debt collection and credit recovery operations while reducing manual SDR costs.
Product overview
QualifAI is a unified SaaS platform positioned as a virtual SDR solution for credit recovery and debt collection operations. The core product, QualifAI - SDR Virtual, is a single integrated platform that combines AI-powered lead qualification, automated negotiation via WhatsApp (messages, audio, and calls), contract generation, invoice issuance, and payment follow-ups into one end-to-end workflow. The platform operates 24/7 as an autonomous AI agent, targeting businesses looking to recover credit with reduced operational costs.
Differentiator
Problem solved
Functional benefit
Products and services
- QualifAI - SDR Virtual Cloud-based SaaS platform that turns WhatsApp into an intelligent call center using AI-powered automation. Autonomously qualifies leads and debtors, negotiates credit recovery over WhatsApp messages, audio, and voice calls, generates contracts, issues Brazilian boletos (payment slips), schedules meetings into CRM and Google Calendar, and performs payment follow-up 24/7. Targets Brazilian enterprises and mid-market companies with debt collection operations.
Quantifiable outcome
- 3X increase in credit recovery
- +4 more outcomes
Companies that use Donation Spring
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles1 record
Donation Spring technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability6 records
Feature5 records
Donation Spring partnerships and signals
Strategic signalScale indicators7 records
Recent moves5 records
Expansion highlights4 records
Donation Spring competitors and assessment
Company assessmentRegional players
- Pismo: Brazil-originated (now Visa-owned) core banking and financial services API platform. Comparable as a Brazilian financial infrastructure company targeting banks and fintechs; adjacent rather than directly overlapping with QualifAI's collections focus, but a natural ecosystem or acquisition target.
Emerging players
- Drift (Salesloft): Conversational AI for B2B sales and SDR workflows, now part of Salesloft. Comparable on the AI-driven lead qualification and meeting-booking motion that QualifAI sells as a virtual SDR, though Drift focuses on top-of-funnel rather than collections.
Broad incumbents
- ActiveCampaign: Customer experience automation platform combining email, CRM, and messaging automation with AI. Comparable as a horizontal automation incumbent that small/mid-market Brazilian companies might evaluate against QualifAI for sales and follow-up workflows.
- Intercom: Global AI-first customer service and conversational platform with AI agent capabilities. Comparable in the AI-SDR and automated conversation layer, though it serves a much broader customer base and not the Brazil-first collections niche.
- RD Station: Leading Brazilian marketing and sales automation platform (part of Resultados Digitais) widely used by SMBs and mid-market in Brazil. Comparable as a horizontal sales/marketing automation incumbent that overlaps with QualifAI's lead qualification and follow-up capabilities.
- Zendesk: Global customer service and engagement platform with AI agents and workflow automation. Comparable as an incumbent SaaS suite where QualifAI's collections/SDR features could be deployed, especially for enterprises standardizing on Zendesk.
Direct peers
- Zenvia: Brazilian conversational AI and CX platform offering WhatsApp Business API, chatbots, and automated messaging for sales and service workflows. Most directly comparable Brazilian peer for WhatsApp-native automation at enterprise scale.
- ManyChat: Global leader in WhatsApp/Instagram chat automation and conversational marketing. Comparable as a SaaS platform that turns messaging apps into automated sales and engagement funnels, though it focuses more broadly than collections.
- Take Blip: Brazilian conversational platform (formerly Take) providing WhatsApp Business solutions, chatbots, and AI-driven customer journeys for enterprise clients. Comparable in channel (WhatsApp), use cases (SDR/service automation), and geography (Brazil).
- Leadster: Brazilian conversational marketing platform that uses WhatsApp chatbots and AI for lead qualification and sales acceleration. Directly comparable on the SDR/qualification workflow QualifAI sells, particularly to Brazilian mid-market companies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key highlights6 records
Customer concentration
Donation Spring social profiles
Digital presenceDonation Spring compliance and trust
Trust signalCompliance1 record
Donation Spring financial estimates
Financial estimateRevenue estimate
Valuation estimate
Donation Spring leadership team
Management profileNumber of profiles
Profiles1 record
Donation Spring funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Donation Spring M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Donation Spring
What does Donation Spring do?
Donation Spring's commercial website markets QualifAI - SDR Virtual, a cloud-based SaaS platform that turns WhatsApp into an intelligent call center using AI-powered automation. The platform autonomously qualifies debtors, negotiates credit recovery over WhatsApp messages, audio and voice calls, generates contracts, issues boletos (Brazilian payment slips), and follows up 24/7. It is sold to Brazilian enterprises and mid-market companies that need to automate high-volume debt collection and credit recovery operations while reducing manual SDR costs.
Is Donation Spring a public or private company?
Donation Spring is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Donation Spring founded?
Donation Spring was founded in 2016. It employs 1 to 10 people.
Where is Donation Spring based?
Donation Spring is headquartered in Roanoke, United States, in the North America region.
How does Donation Spring make money?
One revenue line is on record: platform Subscription (SaaS).
Who are Donation Spring's main competitors?
Pismo is listed as a regional player. Drift (Salesloft) is listed as an emerging player. Broad incumbents are ActiveCampaign, Intercom, RD Station and Zendesk. Direct peers are Zenvia, ManyChat, Take Blip and Leadster.
Does Donation Spring have an API?
Yes. The platform connects via the official WhatsApp Business API. The privacy policy and terms of use reference integration capabilities including WhatsApp, Instagram, CRM, calendar, and e-mail. Specific API documentation, developer portal, authentication methods, rate limits, or versioning details are not publicly documented in the available sources.
What industry is Donation Spring in?
Donation Spring's product category is Debt Collection Software. Its primary akta.pro industry code is FSAGAHAI, Collections, Recovery & Debt Management Platforms, with a secondary code of FSAKAJAB, Third-Party Collection Agencies (Consumer). Its NAICS code is 513210 and its SIC code is 7372.