What CaptioningStar does

CaptioningStar is a US-based, founder-owned accessibility services company founded in 2006 (incorporated 2007) and headquartered in Queens, New York, with additional offices in Forest Hills, NY and Atlanta, GA. It delivers end-to-end captioning, subtitling, transcription, translation, audio description, and interpretation services across 50+ languages and 18+ output formats, supporting FCC, ADA, CVAA, Section 508, WCAG, and HIPAA compliance requirements. Its customer base spans media and entertainment (Netflix, FOX News, CNBC, History Channel, Grammy Awards), higher education (NYU, University of Florida, University of Chicago Medicine, Brandeis, Virginia Commonwealth University), corporate enterprises (Google, Microsoft, Amazon, Nike, Twitter, Intuit), government (City of Miramar and other municipal agencies), and cultural institutions, with claimed totals of 20,000+ clients served and 50,000+ hours of content captioned across 30,000+ live events.

The technology stack combines human captioners (NCRA/CRC certified) with proprietary and partner platforms: iTranscript, a cloud captioning tool integrating with Google Drive, Dropbox, Vimeo, and YouTube; iScheduler, an event scheduling dashboard; the EEG-iCap secure live-captioning platform; and an AI-powered lip sync service and image/video recapturing service introduced in 2024-2025. Distribution is anchored in native integrations with 300+ video, conferencing, and OTT platforms (Zoom, Webex, GoToWebinar, Adobe Connect, RingCentral, LifeSize, Facebook Live, Netflix, Hulu, Disney+, HBO Max, Amazon Prime) and 1,000+ LMS systems (Canvas, Blackboard, Moodle, Brightspace, Kaltura, Schoology, Udemy). Services are delivered through both an enterprise sales motion with dedicated account management for Fortune 500 and a self-service motion via the iTranscript cloud tool with free-trial onboarding.

The revenue model is usage-based across per-minute transcription ($0.70+/min), per-minute closed captioning ($1.50+/min), per-minute foreign language subtitles ($7+/min), and per-hour live captioning ($120+/hr for basic CART up to $150+/hr for live subtitling), supplemented by project-based AI lip sync and image/video recapturing engagements, bundled transcription-plus-captioning pricing ($2.75/min), and volume and referral discounts of 10-30%. The company is privately held with no disclosed funding rounds, M&A, or institutional investors, and operates through a mix of direct enterprise sales, OEM platform integrations, API access, and a limited self-service SMB channel.

Name

CaptioningStar

Legal name

CaptioningStar

Website

https://captioningstar.com

Company type

Private

Founded year

2007

Operating status

Operating

Short description

CaptioningStar is a US-based accessibility services company providing human and AI-assisted closed captioning, subtitling, live captioning, translation, and audio description across 50+ languages for media, enterprise, education, government, and cultural sector clients.

Ownership category

akta.pro rank

Product category

Captioning and Accessibility Services

NAICS

Postproduction Services and Other Motion Picture and Video Industries (51219), Translation and Interpretation Services (541930)

SIC

Services-Allied To Motion Picture Production (7819)

akta.pro primary industry

Subtitling & Captioning Services (Timed Text, SDH/CC) (MPAHAFAA)

akta.pro secondary industry

Multilingual Multimedia Localization (Subtitling, Dubbing, Voiceover) (MPAAANAH)

Keywords

• Closed captioning services
• Live captioning solutions
• Video accessibility services
• Subtitling and translation
• LMS captioning

Headquarters

HQ city

Queens

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Captioning Services: CaptioningStar generates revenue primarily through per-minute and per-hour pricing for closed captioning, open captioning, live captioning, and broadcast captioning services. Services are priced based on content type (English vs. foreign language), delivery speed (standard, rush, super rush), and volume (bulk discounts available).
2. Subtitling and Translation: Revenue from subtitling services in multiple languages, transcription plus captioning bundles, and foreign language subtitle translation services. Pricing varies by language complexity and format requirements.
3. AI-Powered Lip Sync: AI-powered lip dubbing service generating revenue through per-project pricing for video content localization across languages, avatar creation, and content variation generation without reshoots.
4. LMS Integration Services: LMS captioning services with SCORM compliance, supporting 1000+ LMS platforms globally. Revenue from per-minute captioning integrated directly into learning management systems.
5. Professional Services: Real-time CART captioning, ASL interpretation, language interpretation, audio description, and on-site captioner services. Hourly pricing for live event support with volume discounts for ongoing relationships.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

CaptioningStar delivers human-crafted and AI-assisted closed captioning, open captioning, and live/real-time captioning services across 50+ languages and 18+ caption formats. The company provides specialized accessibility solutions for media, education, government, and enterprise clients, integrating with 300+ platforms and 1000+ LMS systems. Supporting offerings include video translation, audio description, ASL/language interpretation, transcription, dubbing/voiceover, and AI-powered lip sync and image/video recapturing.

Product overview

CaptioningStar is an end-to-end accessibility service provider offering a comprehensive suite of captioning, subtitle, and accessibility services since 2007. The core offering centers on Video Captioning Services and Closed Captioning (both open and closed), supplemented by Live/Real-Time Captioning with CART services for on-site and remote delivery. The company provides specialized vertical solutions including E-Learning/LMS Captioning, University Captioning, Museum Accessibility, Government/Council Meeting Captioning, Broadcast Captioning, OTT Captioning, and Movie/Film Captioning. Supporting services include Video Translation, Audio Description, ASL/Language Interpretation, Transcription, and Dubbing/Voiceover. The company has expanded into AI-powered offerings including AI-Powered Lip Sync Service and Image and Video Recapturing Service. Additional platforms include iTranscript (cloud caption delivery), iScheduler (event scheduling), and Streamtext integration. Services span 50+ languages with 18+ caption formats, integrating with major platforms including Zoom, Vimeo, YouTube, Webex, Canvas, Blackboard, Netflix, Amazon Prime, and 1000+ LMS platforms.

Differentiator

Problem solved

Functional benefit

Brands

• iScheduler: One-click easy scheduling platform for live events
• iTranscript
• AI-Powered Lip Sync Service

Products and services

• Video Captioning Services Primary captioning service offering perfectly timed captions for videos in 18+ formats including SRT, WebVTT, DFXP, SCC, and JSON. Delivers within 12, 24, or 48 hours with 99% accuracy using FCC-certified human captioners. ADA and CVAA compliant.
• Closed Captioning 100% human-crafted closed captions in 50+ languages, 18+ formats with 99% accuracy. Supports both live and post-production services. Integrates with 300+ platforms including Zoom, Vimeo, YouTube, and major streaming services.
• Open Captioning Hard-coded burned-in captions visible to all viewers, ideal for DVDs and physical media. Offers full customization of caption size and style.
• Live/Real-Time Captioning Real-time captioning for live events including webcasts, webinars, interviews, sports matches and meetings. Offers both on-site CART (Communication Access Real-time Translation) and remote live captioning with 250-325 words/minute speed.
• Video Translation Services Full video translation workflow (Transcription, Translation, Captioning/Subtitling, Voiceover) in 10+ languages. Integrated seamlessly with transcription and captioning services.
• Broadcast Captioning Services Professional broadcast captioning covering 100+ networks across 50 states. Supports CEA-608 (analog) and CEA-708 (digital) standards. NCRA certified captioners with verbatim and transcript delivery within 48 hours.
• OTT Captioning Services Captioning and subtitle services for over-the-top media platforms including Netflix, Hulu, Amazon Prime, Disney+, HBO Max, YouTube, and Vimeo. Supports platform-specific formats including TTML, DFXP, SMPTE-TT, EBU-TT, and iTunes Timed Text.
• LMS Captioning Services Captioning for Learning Management Systems with SCORM support. Integrates with 1000+ LMS platforms including Moodle, Canvas, Blackboard, Kaltura, Brightspace, Absorb, and Cornerstone. Cloud-based one-time upload system for course and asset management.
• Museum Accessibility Services Comprehensive accessibility services for museums including audio description, live captioning, sign language interpretation, 3D virtual tours, image captions, wall label translation, and accessible virtual event management.
• AI-Powered Lip Sync Service AI-powered lip synchronization service enabling video recreation in different languages while capturing emotional intelligence. Supports 100+ languages with custom avatar creation. Transforms files 4x faster with 99% transformation success rate.
• Image and Video Recapturing Service AI/ML-powered image restoration and video quality improvement service. Features URL-based recapturing, AI-enhanced processing, one-code recapturing, and chained creative recapturing. 99% transformation success rate. Works with MP4, AVI, MOV formats.
• Zoom Live Captioning Live closed captioning for Zoom meetings and webinars. Human professional captioners with 99%+ accuracy. Supports both live automated and human captioning. Free 15-minute test session available.
• iTranscript Cloud-based transcription and caption delivery tool with integration support for Google Drive, Dropbox, Vimeo, and YouTube. Accepts all video formats with clear audio. Self-service platform with 5-minute free trial.
• iScheduler One-click scheduling platform for live events with user-friendly dashboard, calendar view, event management, and captioner information access. Download transcripts and edit event recordings.
• Emergency/911 Live Captioning Last-minute live captioning services with 2-hour, 4-hour, or 6-hour advance booking. 99% accuracy with FCC-certified live captioners. ADA and CVAA compliant.
• ASL Interpretation Services American Sign Language interpreting services with certified interpreters. Highly regulated service for deaf and hard-of-hearing individuals.
• Language Interpretation Services Multilingual live language interpretation in over 100 languages for meetings and events. Remote telephone interpreters available for 50+ languages.
• Audio Description Services Additional audio track describing visual content for blind and visually impaired viewers. For videos, museums, parks, and exhibits.
• Dubbing/Voiceover Services Revoicing original soundtrack in any preferred language to target new audiences. Integrated with video translation workflow.
• Transcription Services Verbatim transcripts and print materials delivered within 48 hours after live or post-event videos. Free rough transcripts with live events.
• On-Site CART Captions Communication Access Real-time Translation (CART) services with NCRA-certified captioners sent to venue locations. Coverage for corporate events, university ceremonies, government meetings, and public hearings.
• Government/Council Meeting Captioning Captioning for city and state government council meetings, public meetings, and press events. Real-time and pre-recorded options. Worked with 10+ city governments.

Named customers23 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration40 records

AI capability8 records

Feature6 records

Partnerships

28 partnerships are on record, tiered core and major.

• GooglecoreStrategic or Co-development Partner · 1 January 2007Fortune 100 technology company using CaptioningStar's accessibility services. CaptioningStar works with Google as a customer receiving captioning, subtitling, and accessibility solutions for video content.
• Twitter (X)coreStrategic or Co-development Partner · 1 January 2007Fortune 100 social media company using CaptioningStar's accessibility services for video content accessibility.
• NikecoreStrategic or Co-development Partner · 1 January 2007Fortune 100 consumer goods company using CaptioningStar's accessibility services.
• MicrosoftcoreStrategic or Co-development Partner · 1 January 2007Fortune 100 technology company using CaptioningStar's accessibility services for video content and events.
• AmazoncoreStrategic or Co-development Partner · 1 January 2007Fortune 100 e-commerce and technology company using CaptioningStar's accessibility services.
• VimeocoreTechnology or Integration · 1 January 2007Video platform integration partner. CaptioningStar provides integrated captioning services for Vimeo users with seamless upload and delivery workflows.
• IntuitcoreStrategic or Co-development Partner · 1 January 2007Fortune 100 software company using CaptioningStar's accessibility services.
• FOX NewsmajorStrategic or Co-development Partner · 1 January 2007Major broadcast news network using CaptioningStar's broadcast captioning and accessibility services.
• NetflixmajorStrategic or Co-development Partner · 1 January 2007Streaming giant using CaptioningStar for movie and film captioning services, including both open and closed captioning for theatrical and streaming releases.
• CNBCmajorStrategic or Co-development Partner · 1 January 2007Major business news network using CaptioningStar's broadcast captioning services.
• History ChannelmajorStrategic or Co-development Partner · 1 January 2007Cable television network using CaptioningStar's captioning and accessibility services.
• GrammymajorStrategic or Co-development Partner · 1 January 2007Recording Academy using CaptioningStar's captioning services for awards ceremonies and events.
• University of New HampshiremajorStrategic or Co-development Partner · 1 January 2007University partner receiving end-to-end accessibility services including captioning for lectures, events, and online learning content.
• University of FloridamajorStrategic or Co-development Partner · 1 January 2007University partner receiving accessibility services for educational content and events.
• New York University (NYU)majorStrategic or Co-development Partner · 1 January 2007University partner receiving captioning and accessibility services.
• University of Chicago MedicinemajorStrategic or Co-development Partner · 1 January 2007Healthcare/education institution receiving accessibility services.
• American Alliance of MuseumscoreStrategic or Co-development Partner · 1 January 2007CaptioningStar is a member of the American Alliance of Museums, providing accessibility services to museums and cultural institutions.
• ZoomcoreTechnology or Integration · 1 January 2007Platform integration partner providing live captioning and closed captioning services integrated with Zoom meetings, webinars, and events.
• WebexcoreTechnology or Integration · 1 January 2007Platform integration partner providing live captioning services for Webex meetings and webinars.
• GoToWebinarcoreTechnology or Integration · 1 January 2007Platform integration partner providing captioning services for GoToWebinar virtual events.
• RingCentralcoreTechnology or Integration · 1 January 2007Platform integration partner for live captioning on RingCentral communication platform.
• Adobe ConnectcoreTechnology or Integration · 1 January 2007Platform integration partner providing captioning services for Adobe Connect virtual classrooms and meetings.
• YouTubecoreTechnology or Integration · 1 January 2007Platform integration partner for YouTube live captioning and video captioning with seamless upload workflow.
• Canvas LMScoreTechnology or Integration · 1 January 2007Learning Management System integration partner for SCORM-compliant course captioning and upload.
• BlackboardcoreTechnology or Integration · 1 January 2007Learning Management System integration partner for educational accessibility services.
• MoodlecoreTechnology or Integration · 1 January 2007Open-source LMS integration partner for captioning services.
• KalturacoreTechnology or Integration · 1 January 2007Video platform integration partner for enterprise video captioning.
• BrightspacemajorTechnology or Integration · 1 January 2007D2L's LMS platform integration for course accessibility services.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Otter.ai: Otter.ai is an AI-driven meeting transcription and live captioning platform. While its focus is meetings rather than broadcast-grade captioning, it competes at the lower end of CaptioningStar's pricing tier and continues expanding into enterprise and education verticals.
• Sonix: Sonix is an AI transcription platform with built-in translation and subtitling features targeting media, researchers, and enterprises. Overlaps with CaptioningStar in automated transcription/subtitling workflows and competes on per-minute pricing.
• Trint: Trint provides AI-powered transcription with editing workflows for media, journalists, and content teams. Adjacent in workflow but overlapping on captioning and translation offerings for media customers.
• Speechmatics: Speechmatics provides enterprise speech recognition technology that powers many AI captioning workflows. While it operates as an underlying ASR provider rather than a direct competitor, it represents a structural threat by enabling platform-level automated captions.

Direct peers

• Rev: Rev operates a hybrid AI + human captioning and transcription marketplace that competes head-on with CaptioningStar on per-minute pricing. It serves similar SMB and enterprise customers with both automated and human services across transcription, captions, and subtitles.
• Verbit: Verbit is an AI-first captioning and transcription platform targeting higher education, legal, and media customers. It overlaps directly with CaptioningStar in education and live-event captioning, while bringing significant venture-funded AI capability to the same market.
• VITAC: VITAC is a major broadcast captioning provider serving television networks, with deep FCC compliance expertise. It competes with CaptioningStar directly in broadcast and live captioning, and serves similar large media and enterprise customers.
• GoTranscript: GoTranscript offers human transcription and captioning services at competitive per-minute prices targeting similar SMB and enterprise customers. Direct competitor on price-led human captioning.
• 3Play Media: 3Play Media is a leading direct competitor offering closed captioning, transcription, subtitling, and translation services with similar platform integrations and enterprise focus. Its business model, technology stack, and customer base (higher education, media, enterprise) closely overlap with CaptioningStar.
• Ai-Media: Ai-Media provides captioning, subtitling, and translation services globally with a similar mix of human and AI workflows. Its broadcast, government, and education clients overlap significantly with CaptioningStar's customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/captioningstar
• LinkedInlinkedin.com/company/captioningstar

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CaptioningStar