Pool Office Manager
- Company typePrivate
- Founded2014
- HeadquartersColumbus, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Pool Office Manager firmographics
Firmographics- Name
- Pool Office Manager
- Legal name
- Phantom Technology LLC
- Website
- https://poolofficemanager.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Pool Office Manager industry classification
Industry- Product category
- Pool Service Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- akta.pro primary industry
- Routine Pool Cleaning (Skimming, Vacuuming, Brushing) (HSAIALAA)
- akta.pro secondary industries
- Pool Opening & Seasonal Startup (HSAIALAD), Equipment Installation & Upgrades (Automation, Covers, Sanitizers) (HSAIALAJ)
Keywords
Where Pool Office Manager is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Pool Office Manager business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS - Per User Pricing: Monthly subscription-based SaaS revenue model with pricing based on number of active users. Companies can turn users on and off seasonally to manage costs. No contracts or termination fees. Additional revenue from optional QuickBooks integration add-on.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | First user at $125/month |
| Per seat | Monthly | Additional users at $25/month each |
| Subscription | Monthly | QuickBooks Integration Add-on |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Pool Office Manager product offering
Product offeringCore offering
Pool Office Manager is a cloud-based SaaS platform built exclusively for seasonal pool service and repair companies. It unifies scheduling, routing, GPS tracking, CRM, chemical dosing, inventory, invoicing, and reporting in one system, with companion iOS and Android mobile apps that work offline. The platform is designed for pool service operations handling openings, closings, weekly cleanings, repairs, and commercial accounts.
Product overview
Pool Office Manager is a unified pool service management software platform designed exclusively for seasonal pool service and repair companies. The platform consists of a core suite of integrated modules including Pool Scheduling Software, Pool Route Software, Pool Service Invoice Software, Pool Service CRM, Pool Service Reporting Tool, Pool Chemical Calculator, and Pool Service Inventory Software. All modules operate within a single cloud-based platform with a companion mobile app for iOS and Android. Key differentiators include seasonal-smart scheduling that adapts to changing routes, integrated GPS tracking, offline-capable mobile functionality, and native integrations with QuickBooks Online/Desktop and Stripe. The system enables end-to-end workflow from scheduling through quotes, jobs, chemicals, invoicing, and reporting.
Differentiator
Problem solved
Functional benefit
Products and services
- Pool Scheduling Software Route and appointment planning software for pool service companies. Allows users to build routes that change with the season, drag and reschedule jobs, and handle weather delays, emergencies, openings, closings, and one-off repairs without breaking the weekly schedule.
- Pool Service Invoice Software Automated billing and invoicing system that creates custom or recurring invoices tied directly to completed work. Charges, notes, photos, and approvals flow from field to office and sync with QuickBooks.
- Pool Route Software Route optimization software with integrated GPS tracking providing real-time visibility into technician locations, completed stops, and upcoming jobs to improve route efficiency and reduce drive time.
- Pool Service CRM CRM system for managing customer information, communication, pool and equipment details, service history, quotes, and digital signatures sent by text or email.
- Pool Service Reporting Tool Customizable reporting software for tracking performance metrics such as average service time per technician, chemical costs per customer, and profitability analysis.
- Pool Chemical Calculator Chemical dosing calculator that processes water chemistry readings and calculates exact chlorine, acid, or shock requirements. Features Before and After LSI Calculator, supports 6+ chemicals, and allows customization of chemical strength and target levels.
- Pool Service Inventory Software Inventory management system for tracking parts and chemicals by truck, location, and customer. Includes barcode scanning, predictive ordering data, cost reporting, and automatic sync with QuickBooks Online items.
- POM Mobile App Native mobile application for iOS and Android allowing field technicians to access schedules, job details, customer information, chemical calculator, GPS tracking, and checklists. Works completely offline with automatic sync.
- POM Payments Payment processing service powered by Stripe that handles customer payment collection and processing for pool service businesses using Pool Office Manager.
Quantifiable outcome
- 50% time saved on daily tasks
- +7 more outcomes
Companies that use Pool Office Manager
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles3 records
Pool Office Manager technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature7 records
Pool Office Manager partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- QuickBookscoreQuickBooks integration enables automated 2-way sync for customers, invoices, items and more for QuickBooks Online. For QuickBooks Desktop, POM provides 1-way sync from POM to QB Desktop. Allows instant invoice creation, real-time pricing updates, and seamless billing workflow without manual data entry.
- StripecorePOM Payments service powered by Stripe for payment processing. Handles customer payment collection and processing. Subject to Stripe's privacy policy and terms.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Pool Office Manager competitors and assessment
Company assessmentBroad incumbents
- Jobber: Field service software for home service SMBs covering scheduling, invoicing, CRM, and customer communication. Overlaps with POM's core feature set for residential pool service operators.
- Housecall Pro: All-in-one field service management app for home service businesses with scheduling, dispatching, invoicing, and payments. Comparable SMB-focused field service SaaS competing for the same buyer persona.
- Wintac: Field service management software for contractors and service companies with scheduling, dispatching, invoicing, and customer management. Comparable SMB-targeted service business platform.
- ServiceMax: Field service management platform (now part of GE Digital/PTC) focused on asset-centric service operations. Comparable as a field service software suite, though oriented more to enterprise and equipment-heavy operations.
- ServiceTitan: Large horizontal field service management platform serving home service businesses (HVAC, plumbing, electrical, pool). Comparable as a competing field service software suite, though not pool-specialized.
- WorkWave: Field service and fleet management software for pest control, lawn care, and home service businesses. Comparable end-to-end workflow platform competing for similar SMB service verticals.
- FieldEdge: Field service management software primarily for HVAC, plumbing, and electrical contractors with scheduling, dispatch, and invoicing. Comparable feature overlap for residential service businesses.
- Service Fusion: Field service management software for small to mid-sized service companies with job scheduling, dispatch, invoicing, and fleet tracking. Comparable in functional scope to POM for SMB service operators.
Direct peers
- Skimmer: Pool service management software built specifically for pool route businesses, offering scheduling, invoicing, chemical tracking, and a mobile app. Directly comparable to POM as the most cited vertical-specific competitor in pool service software.
- Pool Pro Mobile: Pool service business management app focused on chemical tracking, route management, and customer communication for pool technicians. Closely comparable to POM's chemical calculator and mobile field functionality.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Pool Office Manager social profiles
Digital presencePool Office Manager financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pool Office Manager leadership team
Management profileNumber of profiles
Profiles1 record
Pool Office Manager funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pool Office Manager M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pool Office Manager
What does Pool Office Manager do?
Pool Office Manager is a cloud-based SaaS platform built exclusively for seasonal pool service and repair companies. It unifies scheduling, routing, GPS tracking, CRM, chemical dosing, inventory, invoicing, and reporting in one system, with companion iOS and Android mobile apps that work offline. The platform is designed for pool service operations handling openings, closings, weekly cleanings, repairs, and commercial accounts.
Is Pool Office Manager a public or private company?
Pool Office Manager is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pool Office Manager founded?
Pool Office Manager was founded in 2014. It employs 1 to 10 people.
Where is Pool Office Manager based?
Pool Office Manager is headquartered in Columbus, United States, in the North America region.
How does Pool Office Manager make money?
One revenue line is on record: subscription SaaS - Per User Pricing.
Who are Pool Office Manager's main competitors?
Broad incumbents on record are Jobber, Housecall Pro, Wintac, ServiceMax, ServiceTitan, WorkWave, FieldEdge and Service Fusion. Direct peers are Skimmer and Pool Pro Mobile.
Does Pool Office Manager have an API?
No public API is recorded for Pool Office Manager.
What industry is Pool Office Manager in?
Pool Office Manager's product category is Pool Service Management Software. Its primary akta.pro industry code is HSAIALAA, Routine Pool Cleaning (Skimming, Vacuuming, Brushing), with a secondary code of HSAIALAD, Pool Opening & Seasonal Startup. Its NAICS code is 518.