Talking Business
- Company typePrivate
- Founded1992
- HeadquartersIver, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
Talking Business firmographics
Firmographics- Name
- Talking Business
- Legal name
- Talking Business Ltd
- Website
- https://talking-business.co.uk
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Talking Business industry classification
Industry- Product category
- Business Telecommunications Services
- NAICS
- Telecommunications (517), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industry
- VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where Talking Business is headquartered
LocationHeadquarters
- HQ city
- Iver
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Talking Business business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hosted Voice/Telephony Services: Monthly subscription packages for cloud-based phone systems including hosted voice, VoIP, and hybrid solutions. Revenue generated through per-user/per-seat pricing with tiered packages offering different call allowances and feature sets.
- Broadband and Connectivity: Internet connectivity services including ADSL, FTTC, FTTP, leased lines, wireless broadband, and 4G/5G. Monthly recurring revenue from broadband packages with various speed tiers.
- Backup and Disaster Recovery: Cloud backup and business continuity solutions. Services include Veeam and Datto-powered backup with local and cloud storage options. Revenue from managed services subscriptions.
- Cloud Storage: Secure data centre storage for files and business data. Partner solutions including AWS S3, Microsoft Azure, and Datto. Revenue from storage capacity subscriptions.
- Hardware Sales: Sale of IP phones, handsets (Yealink), devices, and accessories. One-time hardware purchases alongside service subscriptions.
- IT Support Services: Managed IT support for schools and businesses including network security, firewall management, CCTV, door entry systems, and ongoing technical support.
- Professional Services: Project-based services including system installations, migrations, network setup, security audits, penetration testing, and project management for complex deployments.
- Number Services: Geographic and non-geographic telephone numbers, number porting services. Various porting and number allocation charges apply.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ADSL broadband up to 24 Mbps with phone line required |
| Subscription | Monthly | Superfast FTTC broadband up to 80 Mbps with phone line |
| Subscription | Monthly | Ultrafast FTTP broadband up to 300 Mbps without phone line |
| Subscription | Monthly | Leased line direct ethernet connection up to 10 Gbps |
| Subscription | Monthly | Wireless broadband as alternative to fibre, speeds up to 5Gbps |
| Per seat | Monthly | Business Standard hosted voice package |
| Per seat | Monthly | Business Executive hosted voice package |
| Per seat | Monthly | Business Premium hosted voice package |
| Per seat | Monthly | iPCS mobile application licence |
| Per seat | Monthly | Navigate softphone licence |
| Unit Pricing | One time/ perpetual license | POE Injector for remote handset |
| Other | One time/ perpetual license | Cyber Accreditation Service |
| Transaction based/ take rate | One time/ perpetual license | Single Line Port Order |
| Transaction based/ take rate | One time/ perpetual license | Multi-line Port Order |
| Transaction based/ take rate | One time/ perpetual license | Order Rejection Charge |
| Transaction based/ take rate | One time/ perpetual license | Order Change/Emergency Restore |
| Transaction based/ take rate | One time/ perpetual license | Out of Hours Provisioning Support |
| Transaction based/ take rate | One time/ perpetual license | Manual Pre-Port Test Calls |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Talking Business product offering
Product offeringCore offering
Talking Business is a UK-based business telecommunications and IT solutions provider selling hosted voice (cloud-based phone systems), VoIP and hybrid phone systems, broadband connectivity (ADSL, FTTC, FTTP, leased lines, wireless, 4G/5G), cloud storage, backup and disaster recovery, managed IT support for businesses and schools, and cyber security services to SMEs, schools, and care establishments.
Product overview
Talking Business is a telecommunications and IT solutions provider offering a unified portfolio of hosted voice, VoIP, and hybrid phone systems alongside connectivity, cloud, and managed IT services. The core offering centres on Hosted Voice (cloud-based telephony from £6.99/month) and VoIP Phone Systems (partnered with Avaya, Splicecom, and Cisco), complemented by Hybrid Solutions that combine local and cloud systems. Connectivity options span ADSL, FTTC, FTTP, Leased Lines, and Wireless Broadband. Cloud services include storage via AWS/Azure/Datto and backup/disaster recovery through Veeam and Datto SIRIS. The company also provides managed IT support for businesses and schools, cybersecurity services, and device endpoints including Yealink IP phones, iPCS mobile app, and Navigate Pro softphone. Microsoft Teams Direct Routing via SelectVoice enables Teams integration with the telephony platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Hosted Voice
Quantifiable outcome
- Average client tenure of 9 years demonstrates strong customer satisfaction and retention
- +3 more outcomes
Companies that use Talking Business
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Talking Business technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Talking Business partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- AvayacoreTechnology partner for VoIP phone systems. Offers range of deployment options from simple appliance to fully virtualised configuration. IP Office provides affordable collaboration with reduced maintenance and power consumption.
- SpliceComcoreAward-winning designer and manufacturer of field-proven voice systems, phones, and business management applications. Provides secure end-to-end business voice and unified communication solutions for on-premise, cloud, and hybrid deployments.
- CiscocoreWorldwide IT leader providing unified communications and collaboration solutions. Cisco Unified Communications Manager provides reliable, secure, scalable call control and session management.
- YealinkcoreIP phone manufacturer offering range from entry-level SIP phones to video conferencing devices on Android OS. Significant investment in feature integration for cost-effective office solutions.
- MicrosoftcoreSelectVoice Direct Routing solution for Microsoft Teams integration. Provides SIP trunk connectivity to Teams platform with Vision Call Management reporting and call recording capabilities.
- Amazon Web Services (AWS)coreAmazon S3 object storage for backup, disaster recovery, archive, and big data analytics. Provides 99.999999999% durability with multiple storage classes.
- Microsoft AzurecoreCloud services platform with over 80 products. Provides freedom to build, manage and deploy applications. Used for cloud storage, backup, and hybrid cloud solutions.
- DattocoreBusiness continuity and disaster recovery solutions. SIRIS platform provides total data protection with local and cloud backup, ransomware detection, and instant recovery.
- VeeamcoreNo. 1 backup and recovery solution for cloud, virtual, and physical workloads. Single management console for backup, recovery, and replication of all applications and data.
- UK Government Gigabit InitiativeminorParticipating provider in government voucher scheme passing savings to customers for gigabit broadband connections.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Talking Business competitors and assessment
Company assessmentDirect peers
- Pure IP: UK-based VoIP and hosted telephony provider focused on SMBs with per-seat subscription packages. Closely comparable hosted voice, SIP trunking, and number service offerings to Talking Business.
- Voipfone: UK-based hosted VoIP and cloud PBX provider serving small businesses with subscription-based per-seat pricing. Closely comparable in product mix (hosted voice, broadband, numbers) and target customer profile (UK SMEs), though with a national rather than regional footprint.
- Olive Communications: UK business communications provider offering hosted telephony, connectivity, mobile, and managed services to SMEs and mid-market customers. Comparable portfolio breadth, customer size focus, and recurring subscription model.
- Commsplus: UK-based business communications reseller offering hosted telephony, broadband, and mobile solutions. Operates in the same SMB-to-mid-market segment with comparable carrier partnerships and sales-led GTM.
- Spitfire Network Services: UK independent telecoms provider serving SMEs with hosted voice, SIP trunking, broadband, and Ethernet leased lines. Directly comparable in product portfolio and SME focus, with established carrier-grade infrastructure.
- Connect Communications: UK business communications provider offering cloud telephony, broadband, and IT support to SMEs. Comparable in product breadth, customer segment, and regional/sales-led distribution model.
Broad incumbents
- Gamma Communications: Major UK SMB-focused unified communications provider and wholesale SIP trunk operator. Direct overlap with Talking Business across hosted voice and SIP services; also a Talk Business technology partner (Gamma underpins their SIP offering), creating a vertical-integration dynamic.
- RingCentral: Global cloud communications platform offering hosted voice, contact center, and team collaboration. Represents the cloud-native disruptor trajectory that could commoditise Talking Business's per-seat hosted voice offering among larger customers.
- Daisy Communications: One of the largest UK independent business telecoms and IT providers, offering hosted voice, connectivity, cloud, and managed services. Overlapping capability set but much larger scale, broader geographic reach, and broader customer segments including enterprise.
Others
- Splicecom: UK-based vendor whose SelectVoice platform, PCS handsets, and telephony software underpin Talking Business's hosted voice offering. Acts as both a core technology partner and an indirect competitor when Splicecom sells direct to end customers or larger resellers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Talking Business social profiles
Digital presenceTalking Business compliance and trust
Trust signalCompliance2 records
Talking Business financial estimates
Financial estimateRevenue estimate
Valuation estimate
Talking Business leadership team
Management profileNumber of profiles
Profiles8 records
Talking Business funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Talking Business M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Talking Business
What does Talking Business do?
Talking Business is a UK-based business telecommunications and IT solutions provider selling hosted voice (cloud-based phone systems), VoIP and hybrid phone systems, broadband connectivity (ADSL, FTTC, FTTP, leased lines, wireless, 4G/5G), cloud storage, backup and disaster recovery, managed IT support for businesses and schools, and cyber security services to SMEs, schools, and care establishments.
Is Talking Business a public or private company?
Talking Business is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Talking Business founded?
Talking Business was founded in 1992. It employs 11 to 50 people.
Where is Talking Business based?
Talking Business is headquartered in Iver, United Kingdom, in the Europe region.
How does Talking Business make money?
Eight revenue lines are on record. Hosted Voice/Telephony Services are the primary driver. The others are broadband and Connectivity, backup and Disaster Recovery, cloud Storage, hardware Sales, IT Support Services, professional Services and number Services.
Who are Talking Business's main competitors?
Direct peers on record are Pure IP, Voipfone, Olive Communications, Commsplus, Spitfire Network Services and Connect Communications. Broad incumbents are Gamma Communications, RingCentral and Daisy Communications. Splicecom is listed as an others.
Does Talking Business have an API?
No public API is recorded for Talking Business.
What industry is Talking Business in?
Talking Business's product category is Business Telecommunications Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 517 and its SIC code is 4813.