Crash Technology
Crash Technology is an Australian IT managed services provider founded in 2000, delivering managed IT, cybersecurity, cloud, business continuity, and vertical-specialised WiFi solutions to SMBs across healthcare, hospitality, education, and aged care via Fortinet, Datto, Sophos, and Microsoft partnerships.
- Company typePrivate
- Founded2000
- HeadquartersTullamarine, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Crash Technology does
Crash Technology is an Australian IT managed services provider headquartered in Gladstone Park, Victoria, founded in 2000 and operating primarily across the Australian SMB market. The company delivers a unified services portfolio anchored on its CT 365 Managed IT Services platform, which integrates 24/7 infrastructure monitoring, technical support, IT outsourcing, cybersecurity, and business continuity planning. Around this core, Crash Technology has built specialised vertical capabilities in enterprise WiFi deployment using Fortinet's virtual cell technology (across healthcare, aged care, hospitality, education, and holiday park venues), cloud solutions built on Microsoft 365 and Google Workspace, and Datto SIRIS-based business continuity/disaster recovery with a 5-minute recovery point objective.
The company's technology stack is multi-vendor rather than proprietary, but is tightly integrated around four core partnerships: Datto (BCDR), Fortinet (WiFi and next-generation firewall), Sophos (endpoint and network security), and Microsoft/VMware (cloud and virtualisation), supplemented by 3CX and Yealink for unified communications. Its flagship cybersecurity offering, CT 365 Complete Cyber Security, is built on the NIST Cybersecurity Framework and covers endpoint protection, SOC monitoring, EDR, ransomware detection, anti-phishing, dark web monitoring, and Australian Essential Eight compliance. Two completed acquisitions — ITLX in April 2021 and TekSupport in June 2022 — added cloud/web hosting and healthcare-vertical WiFi capabilities respectively, and are retained as wholly-owned sub-brands.
Crash Technology generates revenue across five streams: fixed-cost monthly managed services subscriptions, on-demand per-incident IT support, prepaid block-hours packages (12 or 18 month terms), project-based cloud and cabling work, and hardware/infrastructure sales. The go-to-market motion is sales-led and relationship-based, targeting Australian SMBs with consultative selling supported by content marketing, webinars, industry events, and customer referrals. The company has been recognised on the CRN Fast 50 list in both 2022 (#47) and 2023 (#36), and reports 95% customer satisfaction. Operations remain founder-led under Managing Director Dean Attard with no disclosed external funding.
Crash Technology firmographics
Firmographics- Name
- Crash Technology
- Legal name
- Crash Technology
- Website
- https://crashtechnology.com.au
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Crash Technology is an Australian IT managed services provider founded in 2000, delivering managed IT, cybersecurity, cloud, business continuity, and vertical-specialised WiFi solutions to SMBs across healthcare, hospitality, education, and aged care via Fortinet, Datto, Sophos, and Microsoft partnerships.
- Ownership category
- akta.pro rank
Crash Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (56162)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud DR, Backup & Business Continuity (BPAEACAJ)
- akta.pro secondary industries
- Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL), Site Reliability Engineering (SRE) & Reliability Operations (BPAEAKAD), Resilience Testing, DR Drills & Compliance Readiness (BPAEALAF)
Keywords
Where Crash Technology is headquartered
LocationHeadquarters
- HQ city
- Tullamarine
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Crash Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Comprehensive managed services agreements providing 24/7 or business-hours IT support, infrastructure monitoring, patch management, cybersecurity, and business continuity. Revenue generated through fixed-cost monthly agreements with predictable pricing.
- On-Demand IT Support: Flexible support services billed per incident at standard call-out rates. Remote support is the first approach with on-site visits available from Gladstone Park office when required.
- Block Hours Prepaid Support: Prepaid support hours valid for 12 or 18 months. Clients purchase blocks of hours at discounted flat rates for support incidents, onsite visits, projects, and cloud migrations with usage reporting.
- Cloud Solutions and Migration: Consultation and implementation services for cloud adoption including Microsoft 365, hybrid cloud solutions, and cloud infrastructure. Revenue from project-based consulting and ongoing cloud management.
- IT Infrastructure and Hardware Sales: Supply and installation of IT infrastructure including servers, networking equipment, workstations, and cabling solutions. Revenue from hardware procurement and professional installation services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Fixed Cost Agreement |
| Other | Pay-as-you-go | On-Demand IT Support |
| Subscription | Multi-year contract | Block Hours - Prepaid Support |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Crash Technology product offering
Product offeringCore offering
Crash Technology is an Australian managed IT services provider delivering 24/7 infrastructure monitoring, cybersecurity, cloud computing, business continuity, IT infrastructure and cabling, and vertical-specialised enterprise WiFi solutions to small and medium businesses. Its portfolio centres on the CT 365 Managed IT Services and CT 365 Complete Cyber Security offerings, complemented by on-demand support, prepaid block hours, cloud migrations, Virtual CIO advisory, and Australian Essential Eight compliance implementation.
Product overview
Crash Technology is a managed IT services provider offering a unified portfolio of technology services centered on its CT 365 Managed IT Services platform with integrated cybersecurity (CT 365 Complete Cyber Security). The portfolio comprises core managed services (infrastructure monitoring, technical support, IT outsourcing), specialized vertical WiFi solutions (Enterprise, Aged Care, Hospital/Healthcare, Hotel/Resort, School, Holiday Park), business continuity through Kaseya Datto SIRIS BCDR, cloud solutions (Microsoft 365, Google Workspace, hybrid cloud), Virtual CIO advisory services, and AES 8 compliance implementation. WiFi solutions leverage Fortinet enterprise technology via a virtual cell architecture. The company has expanded through acquisitions of ITLX (2021) and TekSupport (2022), which added domain/hosting and specialized WiFi capabilities respectively.
Differentiator
Problem solved
Functional benefit
Brands
- ITLX: Acquired managed services provider offering cloud, virtualisation, backup and disaster recovery, domain names and web hosting services.
- TekSupport
- CT 365
- CT 365 Complete Cyber Security
Products and services
- CT 365 Managed IT Services Complete managed IT support service providing 24/7 infrastructure monitoring, technical support, cybersecurity management, and business continuity planning for Australian SMBs.
- CT 365 Complete Cyber Security Enterprise-grade cybersecurity solution covering endpoint protection, SOC monitoring, EDR, anti-phishing, dark web monitoring, and compliance support for SMBs.
- IT Outsourcing
Quantifiable outcome
- 95% customer satisfaction rating
- +1 more outcomes
Companies that use Crash Technology
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles6 records
Crash Technology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature4 records
Crash Technology partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and supporting.
- DattocoreTechnology partnership for business continuity and disaster recovery (BCDR) solutions. Crash Technology deploys Datto SIRIS platform providing image-based backups, 5-minute RPO, instant virtualisation, and immutable cloud replication with ransomware protection.
- FortinetcoreStrategic vendor partnership for enterprise WiFi solutions and next-generation firewall technology. Fortinet's virtual WiFi cell technology enables seamless roaming in complex venues including hotels, hospitals, aged care facilities, and holiday parks.
- SophoscoreCybersecurity partnership providing VPN, firewall, and security solutions. Sophos was featured in Crash Technology's November 2022 webinar covering the Essential Eight framework and security awareness training.
- MicrosoftcoreTechnology partnership for Microsoft 365, cloud solutions, and productivity tools. Crash Technology assists with Microsoft 365 migrations, Exchange Online, and cloud-based collaboration platforms.
- VMwarecoreVirtualisation technology partnership for server infrastructure and virtual machine environments. Crash Technology implements VMware clustering and virtualisation solutions for business continuity.
- 3CXsupportingUnified Communications as a Service (UCaaS) partnership providing cloud-based phone systems integrated into Crash Technology's managed services offering.
- YealinksupportingIP phone and collaboration hardware partnership supplying endpoints for cloud-based phone system deployments.
Scale indicators4 records
Recent moves2 records
Expansion highlights5 records
Crash Technology competitors and assessment
Company assessmentDirect peers
- AtturaIT: AtturaIT is a Melbourne-based managed IT services and cloud provider serving SMB and mid-market customers across Australia. Comparable to Crash Technology in target customer, managed services model, and Australian metropolitan footprint.
- Outcome IT: Outcome IT is an Australian managed services provider delivering IT support, cybersecurity, cloud, and business continuity services to SMB and mid-market customers. Closely aligned with Crash Technology on customer segment, geography, and service mix (managed services plus cyber).
- Tecala Group: Tecala is an Australian IT managed services and consulting provider delivering managed IT, cloud, security, and compliance services to SMB and mid-market customers. Closely comparable to Crash Technology on service portfolio, geography, and customer segment.
- Insicon Technology: Insicon is an Australian managed services and cybersecurity provider focused on SMB and mid-market clients. Comparable to Crash Technology on managed IT services, cybersecurity focus, and ANZ customer base.
- Bluechip Infotech: Bluechip Infotech is an Australian value-added distributor and IT services provider focused on SMB channel partners. Comparable to Crash Technology in Australian SMB IT services delivery, vendor-reseller model, and hardware-plus-services bundling.
- Datacom: Datacom is one of the largest Australia/NZ-headquartered managed IT services providers, offering managed services, cloud, cybersecurity, and infrastructure support to commercial and government customers. Most directly comparable to Crash Technology given overlapping service portfolio, SMB-to-enterprise customer spread, and shared ANZ geography.
Others
- Kaseya (Datto): Kaseya owns Datto and provides the SIRIS BCDR platform that Crash Technology resells and deploys. Included as an ecosystem participant since Crash's differentiated business continuity offering is built directly on Kaseya/Datto technology.
Broad incumbents
- DXC Technology Australia: DXC Technology is a large global IT services company offering managed services, cloud, security, and workplace solutions to enterprise and government customers in Australia. Comparable in service breadth but operates at substantially larger scale than Crash Technology.
- NTT Ltd (formerly Dimension Data): NTT Ltd is a global IT services and managed infrastructure provider with significant Australian operations across managed services, networking, and security. Overlaps with Crash Technology on managed services and networking but at far larger enterprise scale.
Emerging players
- CyberCX: CyberCX is one of Australia's largest dedicated cybersecurity services firms, offering managed detection and response, advisory, and Essential Eight-aligned services. Comparable to Crash Technology's CT 365 cybersecurity offering and AES 8 practice, but with a much larger national cybersecurity footprint.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Crash Technology social profiles
Digital presenceCrash Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crash Technology leadership team
Management profileNumber of profiles
Profiles1 record
Crash Technology subsidiaries and ownership
Company hierarchySubsidiaries2 records
Crash Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crash Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crash Technology
What does Crash Technology do?
Crash Technology is an Australian managed IT services provider delivering 24/7 infrastructure monitoring, cybersecurity, cloud computing, business continuity, IT infrastructure and cabling, and vertical-specialised enterprise WiFi solutions to small and medium businesses. Its portfolio centres on the CT 365 Managed IT Services and CT 365 Complete Cyber Security offerings, complemented by on-demand support, prepaid block hours, cloud migrations, Virtual CIO advisory, and Australian Essential Eight compliance implementation.
Is Crash Technology a public or private company?
Crash Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Crash Technology founded?
Crash Technology was founded in 2000. It employs 1 to 10 people.
Where is Crash Technology based?
Crash Technology is headquartered in Tullamarine, Australia, in the Oceania region.
How does Crash Technology make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are on-Demand IT Support, block Hours Prepaid Support, cloud Solutions and Migration and IT Infrastructure and Hardware Sales.
Who are Crash Technology's main competitors?
Direct peers on record are AtturaIT, Outcome IT, Tecala Group, Insicon Technology, Bluechip Infotech and Datacom. Kaseya (Datto) is listed as an others. Broad incumbents are DXC Technology Australia and NTT Ltd (formerly Dimension Data). CyberCX is listed as an emerging player.
Does Crash Technology have an API?
No public API is recorded for Crash Technology.
What industry is Crash Technology in?
Crash Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEACAJ, Cloud DR, Backup & Business Continuity, with a secondary code of BPAEAEAL, Network Resilience & High Availability Services (Redundancy, Failover). Its NAICS code is 541513 and its SIC code is 7373.