Attained
Attained is a privately held Perth-based managed IT services provider offering managed and co-managed IT, cloud, cybersecurity, VoIP, internet, and hosting to 100+ Western Australian businesses across mining, medical, legal, and other verticals.
- Company typePrivate
- Founded2006
- HeadquartersPerth, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Attained does
Attained, trading under the legal entity CLOUDHIGHWAY PTY LTD, is a privately held managed IT services provider headquartered in Henderson, Perth, Western Australia. The company delivers outsourced and co-managed IT infrastructure to small and mid-sized businesses, with a portfolio spanning Managed IT Services (24/7 remote monitoring, security, firewall, license and cloud-backup management), a Co-Managed IT hybrid model, Cloud Services (public, private, hybrid, plus SharePoint and Office 365 integration), Cybersecurity (audits, threat detection, ongoing protection), VoIP business phone systems, business internet solutions, and Office 365 support. An ancillary hosting line includes shared, email, managed WordPress, reseller, high-performance, and VDS/VPS hosting on a cPanel-based stack with ConnectWise Control used for remote support. Underlying technology is industry-standard MSP tooling rather than proprietary IP; notable differentiators are the company's tailored, consultative delivery model and its Co-Managed IT flexibility.
The company operates a sales-led, consultative go-to-market focused on the Perth/Western Australian business community, utilizing direct phone, website contact forms, and remote support channels rather than channel partners. Revenue is predominantly recurring and subscription-based across managed IT, VoIP, internet, and hosting, with usage-based billing applied to cloud services. Pricing is quote-based and tailored to each client, with no public rate cards disclosed. The company reports 100+ customers served across eight verticals — mining and mineral exploration, medical and dental, legal, manufacturing and industrial services, financial services, hospitality, not-for-profit, and biotech — with mining, medical, and legal flagged as primary segments.
The firm is led by CEO Paul Arch, CTO Liam Gale, CFO Blake Burton, and Project Team Lead Lewis Carpenter, with the team claiming 110+ years of cumulative IT experience. It is founder/management-controlled, with no disclosed external funding, PE/VC, or parent ownership, and has been operating for approximately 15 years. Operating scope is described at both Western Australia and Australia levels, but physical presence is centered on the single Henderson head office.
Attained firmographics
Firmographics- Name
- Attained
- Legal name
- CLOUDHIGHWAY PTY LTD
- Website
- https://attained.com.au
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Attained is a privately held Perth-based managed IT services provider offering managed and co-managed IT, cloud, cybersecurity, VoIP, internet, and hosting to 100+ Western Australian businesses across mining, medical, legal, and other verticals.
- Ownership category
- akta.pro rank
Attained industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Onsite/Field IT Support Services (BPAEABAC)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)
Keywords
Where Attained is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Attained business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Full-service managed IT support including 24/7 remote monitoring, security management, and infrastructure maintenance. Delivered as a tailored package customized to each business's needs.
- Cloud Services: Cloud computing infrastructure including public, private, and hybrid cloud solutions, SharePoint, Office 365, backup and restore services. Scalable and tailored to client needs with pay-for-what-you-use model.
- Cybersecurity Services: Security assessments, threat protection, and ongoing cybersecurity monitoring and management services.
- VoIP Business Phone Systems: Voice over IP phone systems with advanced features including call queues, call recording, auto attending. Provides cost-effective communication solutions with up to 60% cost savings reported.
- Business Internet Solutions: Fast, reliable, and customizable business internet connections with low-latency infrastructure. Solutions include WiFi and Full Fibre Optics.
- Web Hosting Services: Web hosting, email hosting, reseller hosting, managed WordPress hosting, and high-performance hosting services. Includes cPanel management and free migration assistance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Customized packages |
| Usage-based | Monthly | Cloud Services - Scalable solutions |
| Subscription | Monthly | Web Hosting Plans - Starter, Standard, Elite |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Attained product offering
Product offeringCore offering
Attained is a Perth-based managed IT services provider that designs, deploys, and remotely manages IT infrastructure for businesses across Western Australia. Its core offerings include fully managed IT, co-managed IT, cloud services (public, private, and hybrid including Microsoft 365 and SharePoint), cybersecurity, VoIP phone systems, business internet solutions, and a range of web/email/WordPress/VDS-VPS hosting services, all backed by 24/7 monitoring and remote support.
Product overview
Attained is a Perth-based managed IT services provider offering a comprehensive suite of technology solutions. The core portfolio centers on Managed IT Services (full outsourced IT management with 24/7 monitoring), Co-Managed IT Services (hybrid model complementing in-house teams), Cloud Services (public/private/hybrid cloud with SharePoint and Office 365), Cybersecurity (security audits and threat protection), VoIP Phone Systems (business communications with advanced features), and Business Internet Solutions. The company also provides supplementary services including Remote Support, Office 365 setup and support, and DIY Website Builder. For hosting infrastructure, Attained offers Web Hosting (with Starter/Standard/Elite tiers), Email Hosting, Managed WordPress Hosting, Reseller Hosting, High Performance Hosting, and VDS/VPS solutions with Total Management options. The products work together as a unified IT support ecosystem, from strategic consulting and design through to ongoing infrastructure management, security, and cloud deployment.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
- Co-Managed IT Services
- Cloud Services
- Cybersecurity
- Business Internet Solutions
- VoIP Phone Systems
- Web Hosting
- Email Hosting
- Managed WordPress Hosting
- Reseller Hosting
- High Performance Hosting
- Virtual Dedicated Server (VDS) and Virtual Private Server (VPS)
Quantifiable outcome
- Up to 60% cost savings on communication costs through VoIP systems
- +1 more outcomes
Companies that use Attained
Customer profileSegments8 records
Ideal customer profiles7 records
Attained technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Attained partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Attained competitors and assessment
Company assessmentDirect peers
- Intalock: Intalock is an Australian cybersecurity and managed services provider offering MSSP and IT support services. Comparable to Attained as a mid-sized Australian peer with overlapping cybersecurity and managed-IT service lines.
- Tecala Group: Tecala is an Australian managed IT services and consulting provider headquartered in Sydney with national reach. Highly comparable to Attained as a mid-sized MSP offering managed IT, cloud, cybersecurity, and communications services to mid-market Australian businesses.
- Kinetic IT: Kinetic IT is an Australian IT services provider delivering managed services, cloud, and cybersecurity to enterprise and government clients. Comparable to Attained as a managed-services peer with similar service mix and Australian regional focus.
- Sliced Tech: Sliced Tech is an Australian managed cloud and IT services provider with sovereign-cloud expertise. Comparable to Attained in cloud-services and managed-IT delivery, though with a stronger cloud-native and government focus.
- Outcomex: Outcomex is an Australian managed services and IT solutions provider focused on cloud, networking, and security. Comparable to Attained as a mid-sized MSP with similar product mix (managed IT, cloud, security) serving Australian mid-market clients.
- Insync Solutions: Insync Solutions is a Perth-based managed IT and cloud services provider. Highly comparable to Attained as a regional Western Australian MSP offering managed IT, cloud, and cybersecurity services to local SMB and mid-market clients.
- Nexon Asia Pacific: Nexon Asia Pacific provides managed IT services, cloud, and cybersecurity to mid-market Australian businesses. Comparable to Attained in service offering, customer profile, and Australian mid-market focus.
Broad incumbents
- Data#3: Data#3 is an Australian IT services and solutions company specialising in cloud, managed services, and licensing. Comparable as a broad incumbent with overlapping managed-services and cloud-migration offerings, though operating at significantly larger scale than Attained.
- Datacom: Datacom is a large Australasian IT services company offering managed services, cloud, cybersecurity, and consulting across multiple verticals. Comparable as a broad incumbent competing for the same mid-market and enterprise IT-outsourcing clients as Attained but with substantially broader geographic and service footprint.
- Brennan IT: Brennan IT is one of Australia's largest managed services providers, offering IT managed services, cloud, cybersecurity, and consulting nationally. Comparable as a broad incumbent operating in the same MSP space but at significantly larger scale than Attained's Perth footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
Attained social profiles
Digital presenceAttained financial estimates
Financial estimateRevenue estimate
Valuation estimate
Attained leadership team
Management profileNumber of profiles
Profiles4 records
Attained funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Attained M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Attained
What does Attained do?
Attained is a Perth-based managed IT services provider that designs, deploys, and remotely manages IT infrastructure for businesses across Western Australia. Its core offerings include fully managed IT, co-managed IT, cloud services (public, private, and hybrid including Microsoft 365 and SharePoint), cybersecurity, VoIP phone systems, business internet solutions, and a range of web/email/WordPress/VDS-VPS hosting services, all backed by 24/7 monitoring and remote support.
Is Attained a public or private company?
Attained is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Attained founded?
Attained was founded in 2006. It employs 11 to 50 people.
Where is Attained based?
Attained is headquartered in Perth, Australia, in the Oceania region.
How does Attained make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Services, cybersecurity Services, voIP Business Phone Systems, business Internet Solutions and web Hosting Services.
Who are Attained's main competitors?
Direct peers on record are Intalock, Tecala Group, Kinetic IT, Sliced Tech, Outcomex, Insync Solutions and Nexon Asia Pacific. Broad incumbents are Data#3, Datacom and Brennan IT.
Does Attained have an API?
No public API is recorded for Attained.
What industry is Attained in?
Attained's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAC, Onsite/Field IT Support Services, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 541513 and its SIC code is 7373.