Redmagnet

What Redmagnet does

RedMagnet, Inc. is a privately-held Managed Service Provider (MSP) founded in 1999 and headquartered at 1014 North Gloster St., Suite C, Tupelo, Mississippi. The company delivers computer repair, IT management, networking, and WatchGuard-based firewall/VPN services primarily to small businesses in the Northeast Mississippi region, with secondary outreach to large enterprises and individual consumers. Its core product portfolio consists of four lines: IT Services (on-site and remote support with A+ certified technicians and a parts inventory), MagSafe Cloud Backup (a proprietary sub-brand offering daily human-monitored, AES/SSL-encrypted backups with tiered storage), Maintenance Contracts (Limited Plan with weekly maintenance and discounted hourly rates, and Enhanced Plan functioning as a fully outsourced IT department under a single monthly bill), and Web & Email Hosting (Basic and Ecommerce website hosting, plus Standard Email/Cloudmail and Hosted Exchange). The company operates sub-brands MagSafe and Cloudmail, and partners with WatchGuard for security technology, Atera for service desk ticketing, and Gibens Creative Group for mutual web design/hosting referrals.

Redmagnet monetizes primarily through recurring subscription revenue: cloud backup subscriptions priced $50–$85/month, website hosting at $16.50–$22.95/month, and email/Exchange at $3.50–$15 per mailbox per month. Maintenance contracts are custom-priced and billed monthly, while IT services generate one-time and recurring professional services fees through a ticket-based support workflow. Its go-to-market is sales-led, executed via the company website, a single phone line (662.840.2992), on-site service visits, and a support ticket portal for existing clients, all backed by a regional field service model. Ownership is founder/operator-controlled with no disclosed institutional investment, parent company, or public listing. With 1–10 employees and a single office, Redmagnet is a small, regionally-focused MSP whose revenue base is not publicly disclosed.

Name

Redmagnet

Legal name

RedMagnet, Inc.

Website

https://redmagnet.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

RedMagnet, Inc. is a privately-held Managed Service Provider in Tupelo, Mississippi, founded in 1999, delivering computer repair, IT management, cloud backup (MagSafe), maintenance contracts, and web/email hosting primarily to small businesses in Northeast Mississippi.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Onsite/Field IT Support Services (BPAEABAC)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• Computer repair services
• Cloud backup solutions
• IT maintenance contracts
• Web and email hosting

Headquarters

HQ city

Tupelo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Cloud Backup Subscriptions: Monthly recurring revenue from MagSafe Cloud Backup services with tiered storage options (35GB, 100GB, 150GB, 200GB). Customers pay monthly subscription fees with no setup costs.
2. Maintenance Contracts: Recurring monthly billing for IT maintenance services including the Enhanced Plan which covers projects, maintenance, and service calls under one monthly bill. Limited Plan offers weekly maintenance with discounted hourly rates.
3. Web Hosting Services: Monthly hosting fees for website hosting (basic and ecommerce) and email hosting (Standard Cloudmail and Hosted Exchange). Recurring subscription model with per-mailbox pricing.
4. IT Services and Support: One-time and recurring fees for computer repair, IT management, networking services, and WatchGuard firewall/VPN implementations. Service ticket-based support system.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Redmagnet is a Managed Service Provider (MSP) delivering IT services, computer repair, MagSafe cloud backup, customized maintenance contracts, and web/email hosting to small businesses, large enterprises, and individuals in Northeast Mississippi. The company supports clients with on-site and remote service, A+ certified technicians, daily-monitored cloud backups, and WatchGuard firewall/VPN implementations. Publicly listed offerings include tiered cloud backup subscriptions, hosting plans, and maintenance agreements bundled as Limited or Enhanced plans.

Product overview

Redmagnet is a Managed Service Provider (MSP) offering a portfolio of IT services for businesses and individuals. The core offerings include IT Services (computer repair, IT management, networking, WatchGuard security solutions), MagSafe Cloud Backup (cloud data protection with daily staff monitoring), Maintenance Contracts (customized IT maintenance plans), and Web & Email Hosting (website hosting with Basic and Ecommerce tiers, plus email services including Standard Email/Cloudmail and Hosted Exchange). These products work together to provide comprehensive technology management: IT Services and Maintenance Contracts handle ongoing technology support and infrastructure, while MagSafe Cloud Backup and Web/Email Hosting provide essential data protection and communication tools for small to medium businesses.

Differentiator

Problem solved

Functional benefit

Brands

• Cloudmail: Email hosting service offering 25 GB mailboxes with antispam, antivirus, and antimalware protection, including 256bit SSL/TLS encryption and hosted exchange services.
• MagSafe

Products and services

• IT Services Managed IT services covering computer repair, IT management, networking, and WatchGuard firewall/VPN deployment, delivered by A+ certified technicians with parts inventory for quick repairs and strategic technology planning for businesses.
• MagSafe Cloud Backup Proprietary cloud backup service for small businesses featuring daily log monitoring by Redmagnet staff, SSL & AES encrypted backup sets, and 30/60/90+ day retention options with no setup fees and cancel-anytime flexibility.
• Maintenance Contracts Customized IT maintenance plans offered as Limited Plan (weekly maintenance with discounted hourly on-site/remote service) and Enhanced Plan (outsourced IT department on a single monthly bill covering projects, maintenance, and service calls), all with Windows/server updates, third-party software patching, virus/malware definitions, and server health checks.
• Basic Website Hosting Standard website hosting subscription at $16.50/month for CMS-based websites, always secure with automatic daily backups.
• Ecommerce Website Hosting Ecommerce website hosting subscription at $22.95/month with unlimited bandwidth for online stores, secure infrastructure, and automatic daily backups.
• Standard Email / Cloudmail Email hosting at $3.50 per mailbox per month providing 25 GB mailboxes with integrated antispam/antivirus/antimalware, 256-bit SSL/TLS encryption, POP3/IMAP access, webmail portal, and user management dashboard.
• Hosted Exchange Hosted Exchange email service at $15 per mailbox per month with 0-50 GB mailboxes, integrated antispam/antivirus/antimalware, 256-bit SSL/TLS encryption, and user management dashboard.
• WatchGuard Firewall & VPN WatchGuard-powered firewall and VPN security solution for businesses that enables secure access to work documents, blocks illegal downloads, stops hackers and spammers at the server level, and controls employee access to social media networks.

Quantifiable outcome

• Companies without data management for 10+ days: 93% file for bankruptcy within one year (National Archives & Records Administration)
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core and minor.

• WatchGuardcoreTechnology or IntegrationWatchGuard is a technology partner providing firewall and VPN solutions. Redmagnet resells and implements WatchGuard security products, offering features including secure work document access, blocking of illegal downloads, hacker/spammer prevention at server level, and social media access control for businesses.
• Gibens Creative GroupminorGTM or Marketing PartnerGibens Creative Group is a website design agency that creates websites for Redmagnet's hosting customers. Redmagnet hosts Gibens Creative Group's website and receives referrals of web design clients needing hosting services, while Gibens refers hosting customers to Redmagnet.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Backblaze: Backblaze offers low-cost cloud backup and storage (consumer and B2B) that competes with MagSafe on price. Both are subscription-based backup providers, though Backblaze is fully automated and Redmagnet emphasizes human-monitored differentiation.
• Carbonite (OpenText): Carbonite is a cloud backup service explicitly named by Redmagnet as a competitor in their MagSafe positioning. Both target small businesses with subscription-based cloud backup, differing primarily on human monitoring versus fully automated delivery.
• Infrascale: Infrascale provides cloud backup and disaster recovery as a service for SMBs and MSPs, directly overlapping with Redmagnet's MagSafe backup and recovery offerings. It is a closer SMB-focused competitor than enterprise DR specialists.
• Datto (Kaseya): Datto provides cloud backup, business continuity, and MSP-oriented platforms that compete directly with Redmagnet's MagSafe backup and broader MSP service stack. Datto targets the same SMB IT services channel and is now part of Kaseya.
• IDrive: IDrive is a subscription cloud backup service for consumers and small businesses, directly comparable to MagSafe. Both compete on price-per-GB and target non-enterprise buyers needing affordable offsite backup.

Others

• Pax8: Pax8 is a cloud distribution platform that enables MSPs to procure and manage cloud services — adjacent to Redmagnet's MSP business. While not a direct service competitor, it represents the channel infrastructure that competing MSPs leverage to scale their cloud offerings more efficiently.

Emerging players

• NinjaOne: NinjaOne is an emerging RMM and endpoint management platform for MSPs serving small and mid-sized businesses, similar in target market to Redmagnet's maintenance contract customer base. It represents the next-generation tooling layer that competes with the Atera-style stack Redmagnet uses.

Broad incumbents

• Kaseya: Kaseya is a large incumbent MSP platform (now owning Datto) that competes broadly for the same SMB IT services market. Redmagnet uses Atera for ticketing, a similar MSP toolset — Kaseya is the larger platform competitor in this category.
• ConnectWise: ConnectWise provides IT management, RMM, and PSA platforms purpose-built for MSPs serving SMBs. As a broader incumbent in the MSP software stack, it competes for the same end-customer wallet share that Redmagnet's maintenance contracts target.

Regional players

• GoDaddy: GoDaddy offers website and email hosting that directly competes with Redmagnet's web and email hosting lines. While GoDaddy is a national/global player, in the Mississippi SMB market it is the most visible competing hosting provider for Redmagnet's target customers.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/myRedmagnet
• Xx.com/redmagnet_inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Redmagnet