The Frontier Group

What The Frontier Group does

The Frontier Group was a UK-based B2B telecommunications and connectivity solutions provider, founded around 2011 in North Shields and operating across England, Scotland, Wales, and Northern Ireland. The company built and sold a platform-plus-modules portfolio targeting UK SMEs as the primary segment and national accounts as a secondary segment, with the core offering spanning business mobiles, business SIM-only deals, business internet, IoT SIM cards, and unified communications. Around this core, Frontier layered add-on modules including cloud communications, SIP trunking, Zoom Phone, Webex, and contact centre solutions built on the Five9 Intelligent CX Platform and Zoom Contact Centre, plus an IT and security suite (cyber security, disaster recovery, cloud migration, mobile device management) and ancillary services such as phone insurance, equipment recycling, and GPS tracking.

The underlying technology stack is entirely partner-sourced rather than proprietary: mobile connectivity is delivered via reseller agreements with Vodafone, O2, EE, and BT, with devices sourced from Apple, Samsung, Nokia, and Cisco, and the UC/contact centre layer relies on Zoom, Cisco (Webex), and Five9. Frontier's role is integration, account management, and support rather than platform development. The business model is recurring subscription (mobile contracts, business internet, IoT SIMs, UC subscriptions) sold via a B2B sales-led motion with quote-based pricing, complemented by content marketing (blog, case studies, news) and a partner programme.

In April 2021, The Frontier Group was acquired by Radius Limited, a Crewe-headquartered private business services group established in 1990 (company number 08260702) that also operates in fuel cards, telematics, vehicle leasing, EV charging, insurance, and business energy. Post-acquisition, Frontier's team, services, and customer base were fully integrated under the unified Radius brand, with the team embedded in Radius's Newcastle hub and customer support migrated to Radius's telecom channels. Frontier no longer operates as an independent entity; its products continue to be marketed as part of Radius's telecoms and IT division. No revenue, headcount, or financial performance data specific to Frontier is disclosed in the source material, and no AI, patent, or proprietary technology assets are attributable to the company.

Name

The Frontier Group

Legal name

Radius Limited

Website

https://thefrontiergroup.co.uk

Company type

Private

Founded year

2010

Operating status

Acquired

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

North Shields

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Telecommunications Services: Recurring telecoms services including mobile contracts, business internet, IoT SIM cards, and unified communications solutions

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

The Frontier Group is a UK business telecommunications and IT services provider that supplies business mobiles, business internet, IoT SIM cards, unified communications, contact centre solutions, and IT and security services to small and medium enterprises and national accounts. Following its April 2021 acquisition by Radius Limited, its services are delivered as part of Radius's integrated portfolio across England, Scotland, Wales, and Northern Ireland, leveraging partnerships with Vodafone, O2, EE, BT, Apple, Samsung, Cisco, Zoom, and Five9.

Product overview

The Frontier Group (now part of Radius following April 2021 acquisition) operates as a telecommunications and IT services provider offering a platform-plus-modules architecture. The core offering centres on Business Mobiles, Business Internet, IoT SIM Cards, and Unified Communications, supplemented by integrated contact centre solutions (Five9, Zoom Contact Centre), productivity tools (Zoom Phone, Webex), and IT & Security services (Cyber Security, Disaster Recovery, Cloud Migration, Mobile Device Management). Additional business services include phone insurance, equipment recycling, and GPS solutions. The company partners with major network providers (Vodafone, O2, EE, BT) and device manufacturers (Apple, Samsung) to deliver comprehensive business connectivity and communications solutions across England, Scotland, Wales, and Northern Ireland.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Mobiles Mobile telephony services for business customers, providing voice and data connectivity for mobile workforces.
• Business SIM Only SIM card plans for businesses requiring mobile connectivity without bundled device procurement.
• Business Internet Internet connectivity solutions for business premises and workforces.
• IoT SIM Cards SIM cards designed for Internet of Things devices and machine-to-machine communications.
• Unified Communications Integrated communications platform combining voice, video, messaging, and collaboration tools enabling seamless communication across office, remote, and mobile work environments.
• Contact Centre Customer contact centre solutions for managing inbound and outbound customer communications.
• Five9 Intelligent CX Platform Intelligent customer experience platform for cloud-based contact centre operations with AI-powered features, delivered as part of the unified communications offering.
• Zoom Contact Centre Zoom-powered contact centre solution integrated into the unified communications ecosystem.
• IT and Security IT and cybersecurity services for business protection and infrastructure management.
• Cyber Security Cybersecurity solutions to protect business networks, systems, and data from threats.
• Disaster Recovery Business continuity solutions ensuring data protection and system recovery capabilities.
• Cloud Migration Services to migrate business systems and infrastructure to cloud environments.
• Mobile Device Management MDM solutions for managing, securing, and monitoring mobile devices across business fleets.
• Phone Insurance Insurance coverage for business mobile phones and devices.
• Equipment Recycling End-of-life equipment disposal and recycling services for business devices.
• GPS Solutions GPS tracking solutions for vehicle and asset location monitoring.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and supporting.

• VodafonecoreTechnology or IntegrationNetwork partnership providing mobile connectivity services with competitive pricing and outstanding customer support as part of Radius's telecoms offerings.
• O2 (Telefonica)coreTechnology or IntegrationNetwork partnership providing mobile connectivity services as part of the award-winning networks The Frontier Group works with.
• EEcoreTechnology or IntegrationNetwork partnership providing mobile connectivity services as part of the award-winning networks The Frontier Group works with.
• BTcoreTechnology or IntegrationNetwork partnership providing business communications services as part of the award-winning networks The Frontier Group works with.
• ApplesupportingTechnology or IntegrationDevice partnership providing latest Apple handsets as part of the product portfolio offered to business customers.
• SamsungsupportingTechnology or IntegrationDevice partnership providing Samsung smartphones as part of the product portfolio offered to business customers.
• NokiasupportingTechnology or IntegrationDevice partnership providing Nokia devices as part of the product portfolio offered to business customers.
• CiscosupportingTechnology or IntegrationTechnology partnership for unified communications and business communication solutions including Webex integration.
• ZoomcoreTechnology or IntegrationTechnology partnership providing Zoom Phone and Zoom Contact Centre solutions as part of unified communications offerings.
• Five9coreTechnology or IntegrationTechnology partnership providing Five9 Intelligent CX Platform for contact centre solutions.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Gamma Communications: UK-listed provider of business communications including SIP trunking, UCaaS and mobile, serving channel partners and direct SME/mid-market customers — closely overlaps Frontier's unified communications and SIP trunking portfolio.
• Daisy Communications: One of the UK's largest independent B2B telecom and IT service providers, offering mobile, connectivity, UC and managed IT to SMEs and mid-market — a directly comparable reseller/integrator model to Frontier within Radius.
• OneCom: UK B2B mobile and connectivity reseller serving SMEs and enterprises with multi-network mobile, IoT and UC — directly comparable in customer segment, carrier partnerships and product mix.
• FluidOne: UK B2B connectivity, cloud and communications provider serving SMEs and mid-market — comparable product mix (SD-WAN, UC, connectivity) and similar channel/reseller motion.
• Spitfire Network Services: UK independent B2B ISP and telecoms provider focused on SIP trunking, broadband and cloud voice for SMEs and mid-market — closely comparable to Frontier's connectivity and SIP trunking offering.
• Olive Communications: UK B2B provider of unified communications, mobile, connectivity and managed IT services — closely comparable to Frontier on UC, mobile and managed IT for mid-market customers.
• XLN Telecom: UK B2B telecom provider focused on small businesses, offering business mobile, broadband, phone systems and energy — directly comparable SME-focused reseller model.

Broad incumbents

• Vodafone Business UK: UK arm of a global carrier providing mobile, IoT, fixed line and cloud services to UK businesses — direct upstream network partner of Frontier and broad competitor in the SME segment.
• BT Business: UK incumbent carrier providing mobile, fixed line, broadband, UC and managed services to UK businesses of all sizes — a broad incumbent with overlapping capabilities across Frontier's full product stack.
• TalkTalk Business: Major UK telecoms operator serving business customers with broadband, mobile and UC at scale — broader portfolio than Frontier but directly overlapping in connectivity and voice services to SMEs.

Market position

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInuk.linkedin.com/company/the-radius-group
• Xx.com/frontiergroupuk

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Frontier Group