ComTech Systems

What ComTech Systems does

ComTech Systems, Inc. is a privately held, second-generation family-owned Managed Service Provider (MSP) founded in 1985 and headquartered in Gaithersburg, Maryland. The company delivers managed IT, cloud computing, cybersecurity, and VoIP business solutions to approximately 250 small and medium-sized business clients across Maryland, Northern Virginia, and Washington DC, with a reported 98.8% customer satisfaction score and an average of 743 tickets closed per quarter. Verticals served include financial services, healthcare, legal, biotech, nonprofit, and HVAC companies, with documented multi-year engagements at named clients such as Metro Bobcat, Kendall Capital, and a long-tenured association client.

The technical platform is assembled from third-party vendors rather than proprietary IP. Core infrastructure is built on Microsoft Azure, Microsoft 365, Microsoft Teams, and Windows Virtual Desktop, with virtualization via Microsoft Hyper-V and VMware. The ComTech Cloud VoIP platform runs on Zultys SIP/PBX technology, and service operations are managed through ConnectWise PSA/RMM tooling, with security delivered via WatchGuard firewalls, Acronis backup, BlackBerry endpoint protection, and KnowBe4 security awareness training. Service offerings are structured around four recurring and project-based revenue streams: subscription managed IT (24/7 monitoring, helpdesk, network management, data backup/recovery), subscription cloud computing (Azure, Office 365, Teams, DaaS, WVD), subscription VoIP (hosted voice, business phone systems, E911), and project-based custom IT (consulting, cabling, migration, Wi-Fi management). The company also provides Virtual CIO services for strategic IT planning. Pricing is quote-based on fixed monthly fees, and the go-to-market is sales-led through local direct and inside sales plus SEO, content marketing, social media, and Microsoft Teams-themed webinars.

Name

ComTech Systems

Legal name

ComTech Systems, Inc.

Website

https://comtechsystemsinc.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1–10 employees

Short description

ComTech Systems is a family-owned managed service provider founded in 1985 that delivers managed IT, cloud, cybersecurity, and VoIP solutions to roughly 250 small and medium businesses across the Washington DC metro region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

Keywords

• Managed IT services
• Cloud computing solutions
• Cyber security services
• VoIP business solutions
• IT consulting support

Headquarters

HQ city

Gaithersburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly subscription-based managed IT services providing 24/7 monitoring, helpdesk support, on-site visits, and proactive maintenance for a fixed monthly fee. Includes network security, data backup, and IT infrastructure management.
2. VoIP Business Solutions: Cloud-based voice over IP phone systems and business phone solutions with features including unlimited calling, auto-attendant, call forwarding, and video conferencing. Revenue from monthly service fees per user.
3. Custom IT Services: On-demand IT consulting, IT cabling, migration and deployment services, and Wi-Fi network management provided as project-based or retainer services.
4. Cloud Computing Services: Microsoft Azure management, Office 365 support, Microsoft Teams implementation, virtualization support, and Windows Virtual Desktop services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

ComTech Systems is a managed service provider delivering 24/7 IT management, cloud computing, cybersecurity, and VoIP business phone solutions to small and medium-sized businesses in Maryland, Northern Virginia, and Washington DC. Its portfolio spans Managed IT Services (monitoring, helpdesk, server and network support, data backup), Custom IT Services (consulting, migration, Wi-Fi, cabling), Cloud Computing (Azure, Office 365, Teams, Desktop as a Service), Cyber Security Services, and ComTech Cloud VoIP Business Solutions. Services are delivered on a fixed monthly subscription model with on-site response within two hours.

Product overview

ComTech Systems is a second-generation family-owned Managed Service Provider (MSP) offering a comprehensive portfolio of IT solutions for small and medium businesses in Maryland, Northern Virginia, and Washington, DC. The company operates a unified platform model combining Managed IT Services (24/7 monitoring, helpdesk support, data backup, server/network management) with Custom IT Solutions (tech support, IT consulting, Wi-Fi management, migration services, cabling). Cloud Computing Solutions are delivered through Microsoft Azure and Office 365 integrations, featuring Desktop as a Service, Virtualization Support, and Windows Virtual Desktop. The ComTech Cloud platform provides VoIP Business Solutions as the core voice communications offering, encompassing Business Phone Systems, VoIP Telephones, Intra-Office Calling, Enhanced 911, Commercial Installation, and specialized solutions for Small, Medium, and Large businesses. Cyber Security Services and Virtual CIO Services complete the portfolio. The company serves industries including financial, medical, legal, biotech, nonprofit, and HVAC.

Differentiator

Problem solved

Functional benefit

Brands

• ComTech Cloud: Voice over IP (VoIP) Business Solutions - provides cloud-based phone systems and unified communications services for businesses in Maryland, Northern Virginia, and Washington, DC.

Products and services

• Managed IT Services Comprehensive managed IT services for small and medium-sized businesses including 24/7 monitoring, helpdesk support, network management, data backup and recovery, server and network solutions, and on-site repairs delivered under a fixed monthly subscription fee.
• Custom IT Services Project-based and tailored IT services including 24/7 tech support, IT consulting, Wi-Fi network management, migration and deployment services, and IT cabling solutions for SMB clients.
• Cloud Computing Solutions Managed cloud services including Desktop as a Service, Microsoft Azure management, Office 365 management, Microsoft Teams support, virtualization support (Hyper-V and VMware), and Windows Virtual Desktop for SMB clients.
• Cyber Security Services Advanced cybersecurity protection for businesses following the Identify, Protect, Detect, Respond, and Recover framework, including threat detection, firewalls, anti-malware, security awareness training, and countermeasures against spam, ransomware, and phishing.
• ComTech Cloud VoIP Business Solutions Cloud-based Voice over Internet Protocol (VoIP) phone system platform providing hosted voice services, business phone systems, unified communications, business telephones, intra-office calling, Enhanced 911, commercial installation, and tailored solutions for small, medium, and large businesses.
• Virtual CIO Services Virtual Chief Information Officer services providing strategic IT guidance, technical experience, and executive-level IT planning for short and long-term business objectives for SMBs that do not have a full-time CIO.

Quantifiable outcome

• 98.8% customer satisfaction for last quarter
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationStrategic technology partnership providing Microsoft Azure cloud platform, Microsoft 365/Office 365, Microsoft Teams, and Windows Virtual Desktop solutions to customers.
• DattocoreTechnology or IntegrationTechnology partner providing data backup and business continuity solutions integrated into ComTech's managed IT services.
• ZultyscoreTechnology or IntegrationVoIP technology partner providing Zultys IP phone systems and Zultys Cloud SIP Trunks for business phone solutions.
• ConnectWisecoreTechnology or IntegrationPSA and RMM (Professional Services Automation and Remote Monitoring and Management) platform partner for IT service management.
• ComTech CloudcoreStrategic or Co-development PartnerPartnership bringing together ComTech Systems and ComTech Cloud organizations with parallel visions of personalized client service, strengthening position as top VoIP business solutions provider in the region.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Dataprise: Mid-Atlantic managed services provider offering managed IT, cloud, and security to SMB and mid-market — overlapping service lines and comparable regional focus.
• CompassMSP: Regional managed services provider serving SMBs in the DC/Mid-Atlantic market with managed IT and cloud — directly comparable SMB target customer and service mix.
• ITConnexx: SMB-focused managed IT services provider delivering managed IT, cloud, and cybersecurity to small and mid-sized businesses — comparable customer profile and recurring-revenue model.
• Stratosphere Networks: DMV-area managed IT services provider serving SMBs with managed IT, cloud, and VoIP — comparable regional footprint and SMB service portfolio.
• Ntiva: DC-metro based managed IT services firm serving SMB and mid-market clients with managed IT, cloud, cybersecurity, and VoIP — directly comparable portfolio, geography, and customer profile to ComTech.
• CMIT Solutions: National MSP franchise delivering managed IT, cybersecurity, and cloud to SMBs across the U.S. — comparable SMB-focused managed services model, broader national footprint than ComTech.

Broad incumbents

• 8x8: Large cloud communications and contact center provider competing in the same hosted VoIP/UC market as ComTech Cloud — broader portfolio and national reach versus ComTech's regional VoIP service.
• Vonage: Cloud communications provider offering business VoIP, UC, and contact center solutions — directly competing in the same hosted voice market as ComTech Cloud but at much greater scale.
• RingCentral: Large cloud communications platform offering hosted VoIP and unified communications to businesses of all sizes — overlapping with ComTech's ComTech Cloud VoIP offering but operating as a much larger vendor with self-service SaaS delivery.

Others

• ConnectWise: PSA and RMM software platform used by thousands of MSPs — ComTech is a ConnectWise partner, and ConnectWise is an enabling technology vendor adjacent to (rather than directly competing with) ComTech's managed services offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/comtechsystemsinc
• LinkedInlinkedin.com/company/comtech-systems-inc._2
• Xx.com/comtechsystemin

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ComTech Systems