Advance Care Alliance

What Advance Care Alliance does

Advance Care Alliance New York (ACANY) is a 501(c)(3) nonprofit Care Coordination Organization (CCO) designated by the NYS Department of Health in 2018 and founded by a consortium of more than 100 OPWDD community-based agencies. It delivers person-centered care management to people with intellectual and developmental disabilities (IDD) across New York City, Long Island, and the Lower Hudson Valley — a 10-county service area supported by seven regional offices (Hauppauge, Manhattan, Staten Island, Riverhead, White Plains, Suffern/Montebello, Lake Success) and a 24/7 customer service center.

ACANY's core product is comprehensive Care Management, in which assigned Care Managers create individualized Life Plans and deliver six core services: Comprehensive Care Management, Person and Family Support, Health Promotion, Referral to Community Supports, Comprehensive Transitional Care, and Health Information Technology. The underlying technology stack includes an Electronic Health Record (EHR) for cross-provider coordination (vendor unnamed), the Disability Services NY Directory (10,000+ entries across 38 NY counties), the Knowledge Center educational library, and Member/Family Advisory and Self-Advocates community platforms. Supporting modules include Care Connection Enrollment (OPWDD/Medicaid intake), Member Relations Liaisons, Virtual Learning Sessions, Health Promotion clinical services, Provider Relations, Medicaid Recertification support, an Incident Management hotline, and an affiliated My Choice Supplemental Needs Trust.

Revenue mechanics are dominated by NY State Medicaid/OPWDD reimbursement under the CCO/Health Home model, with modest ancillary income from a tiered Community Networking Event sponsorship program (Platinum/Gold/Silver/Bronze with 15+ Platinum sponsors) and trust-administration-related services. There is no publicly disclosed pricing; no commercial payer relationships exist outside New York State, and no equity funding has been raised. ACANY markets and distributes through community-led and event-driven channels — including six regional Community Networking Events, monthly Virtual Learning Sessions, advocacy campaigns, and a multilingual Member/Provider enews infrastructure.

Name

Advance Care Alliance

Legal name

Advance Care Alliance New York

Website

https://acany.org

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Advance Care Alliance New York is a 501(c)(3) Care Coordination Organization designated by the NYS Department of Health, providing person-centered care management to over 25,000 people with intellectual and developmental disabilities across NYC, Long Island, and the Lower Hudson Valley.

Ownership category

akta.pro rank

Product category

Care Coordination Services for Individuals with Intellectual and Developmental Disabilities

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Nursing and Residential Care Facilities (623), Health Care and Social Assistance (62)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

High-Acuity/Late-Stage Dementia & Complex Care (Enhanced Nursing Memory Care) (HLADACAF), High-Acuity 24/7 In-Home Care (Complex Medical/Behavioral Needs) (HSABAHAD)

Keywords

• Care coordination services
• Disability support services
• Medicaid managed care
• Person-centered care
• IDD services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Care Coordination Organization (CCO) Services: ACANY is a 501(c)(3) Care Coordination Organization designated by the NYS Department of Health to offer comprehensive care coordination to people with intellectual and developmental disabilities. Revenue comes from NY State Medicaid/OPWDD reimbursement for providing Care Management, health and wellness services, transitional care, individual and family supports, and community and social supports.
2. Community Networking Event Sponsorships: Revenue from Platinum, Gold, Silver, and Bronze sponsorships of Community Networking Events — featuring 2026 sponsors including Human Care NY, Summit Home Health Care, Wellbound, Strive High ABA, Care Therapy Group, Prime Home Health Services, CARES, Castle Rock Home Care, Americare, Attending LLC, Rockaway Home Care, East End Disability Associates (EEDA), Personal Touch Home Care, Kinexion Inc., Strides ABA Services, and Excellent Home Care at the Platinum tier.
3. My Choice Supplemental Needs Trust Services: Through My Choice Supplemental Needs Trust (mychoicetrust.org), ACANY-related entity enables individuals to protect assets while keeping government assistance and use funds for life-enhancing expenses not covered by Medicaid or SSI such as hobbies, travel, education, and more.

Go-to-market motion4 records

Distribution channels5 records

Marketing channels9 records

Core offering

Advance Care Alliance New York (ACANY) is a 501(c)(3) Care Coordination Organization that delivers comprehensive, person-centered Care Management services to people with intellectual and developmental disabilities (IDD) across New York State. Care Managers create individualized Life Plans and coordinate healthcare, transitional care, community/social supports, health promotion, and person/family support. Services are funded through NY State Medicaid and OPWDD reimbursement and supported by an in-house Electronic Health Record, a 24/7 Customer Service Center, the Knowledge Center, the Disability Services NY Directory, and a network of Provider Partners.

Product overview

Advance Care Alliance New York (ACANY) is a 501(c)(3) Care Coordination Organization (CCO) — not a single unified SaaS product, but a platform-plus-modules architecture of coordinated care services for people with intellectual and developmental disabilities (IDD) in New York State. The core offering is Care Management, anchored by Care Connection Enrollment (intake) and supported by an in-house Health Information Technology (EHR) layer; surrounding it are member-facing modules such as the Customer Service Center, Knowledge Center, Disability Services NY Directory (DSNY), Member Relations (encompassing Member Relations Liaisons, Virtual Learning Sessions, New Member Orientation, the Self-Advocates Group, and the MFAC), Health Promotion, and the My Choice Supplemental Needs Trust partner offering. Provider-side modules (Provider Relations, Provider Resources Library, Community Networking Events) and governance/compliance modules (Medicaid Recertification Support, Incident Management, Compliance Program, Advocacy/Advocacy Toolkit) round out the portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Knowledge Center NY: Online knowledge center hosting documents and videos to help members and families understand the New York State system of supports and services for people with intellectual and developmental disabilities, operated in conjunction with ACANY.
• My Choice Supplemental Needs Trust
• Disability Services NY Directory (DSNY)

Products and services

• Care Management Comprehensive Care Coordination Organization (CCO) service for people with intellectual and developmental disabilities (IDD) in New York. Care Managers create personalized Life Plans and deliver six core services: Comprehensive Care Management, Person and Family Support, Health Promotion, Referral to Community Supports, Comprehensive Transitional Care, and Health Information Technology.
• Care Connection Enrollment Intake and enrollment service that assists families with OPWDD eligibility and Medicaid enrollment paperwork. A dedicated Care Connection Specialist guides each applicant through required documents, procedures, and timelines for state and federal service system enrollment.
• Customer Service Center 24/7 live phone support line (1-833-692-2269) for general inquiries, enrollment questions, and member concerns. Routes calls to regional contacts across Metro/Willowbrook, Brooklyn & Queens, Lower Hudson Valley/Staten Island, and Long Island.
• Disability Services NY Directory (DSNY) Searchable database of healthcare, fitness, and IDD-specific resources across 38 counties in New York State. Provides over 3,000 entries that members and Care Managers can filter by city, county, or zip code; supports provider agency self-registration of programs and services.
• Knowledge Center Reference library of documents and videos explaining the New York State system of supports and services for people with IDD, including information on dementia, physical therapy, stress, and diabetes in the IDD population.
• My Choice Supplemental Needs Trust Pooled supplemental needs trust that lets individuals with disabilities protect assets while retaining government benefits (Medicaid/SSI), with funds usable for life-enhancing expenses such as hobbies, travel, and education.
• Health Promotion

Quantifiable outcome

• Supports over 25,000 members with IDD across NYC, Long Island, and Lower Hudson Valley
• +2 more outcomes

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Feature5 records

Partnerships

34 partnerships are on record, tiered flagship / core, core and minor.

• LIFEPlan CCOflagship / coreStrategic or Co-development PartnerSister Care Coordination Organization frequently co-branded with ACANY across materials and events. Jointly hosts the 2025 Virtual Member Art Gallery, Virtual Summit 2026, the Unseen documentary screenings, and Provider Relations educational webinars. Operates the shared Provider Relations team and collaborates on regional Community Networking Events.
• My Choice Supplemental Needs Trust (MCST)coreStrategic or Co-development PartnerAffiliated pooled trust entity operated at mychoicetrust.org that allows individuals with disabilities to protect their assets while maintaining government benefits (Medicaid, SSI). Enables use of funds for life-enhancing expenses not covered by Medicaid or SSI — hobbies, travel, education, and more.
• Knowledge Center NYcoreStrategic or Co-development PartnerOnline Knowledge Center at knowledgecenterny.com that hosts documents and videos to help people understand the New York State system of supports and services for people with intellectual and developmental disabilities. Linked directly from acany.org Member Services and resources.
• NYS Office for People With Developmental Disabilities (OPWDD)coreOthersNew York State agency that designates CCOs, administers HCBS Waiver services, oversees Front Door eligibility, and provides the regulatory framework within which ACANY operates. ACANY was created by 100+ OPWDD community-based agencies and serves OPWDD-eligible individuals.
• NYS Department of HealthcoreOthersDesignating state agency that authorized ACANY as a Care Coordination Organization/Health Home serving the IDD population. Provides oversight and is referenced as the body that designated the organization in 2018.
• Human Care NYminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Summit Home Health CareminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Wellbound (Wellbound Special Needs)minorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Strive High ABAminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Care Therapy GroupminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Prime Home Health ServicesminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• CARES NY (caresnys.org)minorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Castle Rock Home Care LLCminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Americare (americareny.com)minorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Attending LLCminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Rockaway Home CareminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• East End Disability Associates (EEDA)minorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Personal Touch Home CareminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Kinexion Inc.minorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Strides ABA ServicesminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Excellent Home Care Services LLCminorGTM or Marketing PartnerPlatinum Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• EveryoneNYminorGTM or Marketing PartnerGold Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Halo Services (halonetworkinc.com)minorGTM or Marketing PartnerGold Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Inclusive LinksminorGTM or Marketing PartnerGold Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• HCS (hcsny.org)minorGTM or Marketing PartnerGold Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Germain Consulting ServicesminorGTM or Marketing PartnerGold Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Adapt Community NetworkminorGTM or Marketing PartnerBronze Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• YAI (ucp-li.org)minorGTM or Marketing PartnerBronze Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Goodwill NYNJ (goodwillnynj.org)minorGTM or Marketing PartnerBronze Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• QSAC Inc.minorGTM or Marketing PartnerSilver Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Abilities First (abilitiesfirstny.org)minorGTM or Marketing PartnerSilver Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Person Centered Care Services (pccsny.org)minorGTM or Marketing PartnerSilver Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Beacon Group (nybeacongroup.com)minorGTM or Marketing PartnerSilver Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.
• Peoples ArcminorGTM or Marketing PartnerSilver Sponsor of the 2026 Community Networking Events, supporting ACANY's mission to serve people with IDD in New York.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• YAI / National Institute for People with Disabilities: One of the largest NY-based IDD service organizations, providing a broad portfolio of residential, day, clinical, and care coordination services. Operates as a larger incumbent covering the same IDD population with a wider service menu than ACANY.
• QSAC: NY-based nonprofit serving children and adults with autism and IDD through school, residential, day, and clinical programs. Overlaps with ACANY's provider partner network and serves similar NY IDD populations.
• Adapt Community Network: Large NY nonprofit providing services for people with intellectual and developmental disabilities, including HCBS, residential, and care coordination. Comparable as an established multi-service IDD provider overlapping ACANY's geography and member base.
• The Arc New York: Statewide nonprofit representing a network of Chapters serving people with IDD across New York, including advocacy, residential, and family support. Comparable as an umbrella IDD organization with overlapping policy and advocacy footprint in NY.
• AHRC New York City: Major NYC-based nonprofit serving people with IDD through early intervention, day services, residential, clinical, and family support. Highly comparable as a legacy IDD services incumbent operating in ACANY's core geography.

Direct peers

• LIFEPlan CCO NY: Sister Care Coordination Organization serving people with IDD in NY, co-branded with ACANY across Provider Relations, Community Networking Events, and Virtual Summit 2026. Operates in overlapping NY regions with the same NYS DOH designation framework, making it the closest functional peer.
• Person Centered Care Services (PCCS): NY-based Care Coordination Organization serving people with developmental disabilities, also designated by NYS OPWDD/DOH. Directly comparable CCO competitor serving overlapping NYC populations with similar person-centered Life Plan models.

Others

• Wellbound (Special Needs Planning): Special needs planning and supplemental needs trust services provider and Platinum CNE sponsor of ACANY events. Comparable as an ecosystem participant offering adjacent financial/benefit-planning services to ACANY's IDD member base.
• My Choice Supplemental Needs Trust: Pooled supplemental needs trust affiliated with ACANY, allowing individuals with disabilities to protect assets while retaining government benefits. Comparable as an affiliated/ecosystem service rather than a direct competitor.

Regional players

• Abilities First: Mid-Hudson Valley nonprofit serving children and adults with IDD, overlapping ACANY's Lower Hudson Valley service region. Comparable as a regional IDD services and advocacy organization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@CCANYCommunity
• Facebookfacebook.com/people/Advance-Care-Alliance-of-New-York/100075933501340
• LinkedInlinkedin.com/company/advance-care-alliance
• Instagraminstagram.com/aca__ny

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles26 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Advance Care Alliance