Agc Agency

What Agc Agency does

AGC Agency Inc. is a privately held managed IT services provider (MSP) founded in 2008 and headquartered at 1801 Tyler Trail, St. Cloud, Minnesota, with a second office in Brainerd, MN. The firm targets small and medium-sized businesses with 5 to 100 desktops operating within approximately 100 miles of St. Cloud, across verticals including healthcare, legal, retail, manufacturing, accounting, and nonprofit. Its core product is a managed IT services subscription bundling 24/7 proactive network monitoring, helpdesk support, cybersecurity, data backup and recovery, and cloud services, supplemented by modular add-on lines covering Cloud IT (Microsoft 365, Google Workspace migration), Compliance (HIPAA, PCI DSS, FTC Safeguards Rule), Cybersecurity (endpoint protection, firewall, MFA, anti-phishing), Surveillance & NVR Systems, Technology & Network Infrastructure, Retail & POS Systems (Clover, Square, Lightspeed, Vend, Shopify POS), and Co-Managed IT for clients with internal IT staff. Revenue is generated primarily through recurring monthly or annual managed-services contracts, supplemented by one-time professional services engagements (IT assessments, cloud migrations, compliance implementation, infrastructure upgrades), with quote-based pricing customized to client size, industry, and budget; no public pricing tiers exist and no revenue is disclosed.

The business is operated by a small team (1-10 employees), with named personnel including Mark (team leader) and IT support specialists Greg Kremer and Kris Crandall, holding professional certifications including PMP, CISSP, MCSA, and MBA. Go-to-market is sales-led and local: free 15-minute discovery calls feed into IT assessments and tailored service packages, supported by a formal customer referral program, content marketing via a cybersecurity/IT blog, community events (notably the IGNITE 2026 expo), and radio advertising. AGC Agency carries no venture or private equity backing, operates only in Central Minnesota, and has no patents, M&A history, funding rounds, regulatory actions, or disclosed leadership changes on record.

Name

Agc Agency

Legal name

AGC Agency Inc.

Website

https://agcagency.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

AGC Agency Inc. is a St. Cloud, Minnesota-based managed IT services provider serving small and medium-sized businesses (5-100 desktops) across Central Minnesota with 24/7 monitoring, cybersecurity, compliance, cloud, and POS support on recurring service contracts.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industry

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud IT services
• IT compliance solutions
• Network infrastructure support

Headquarters

HQ city

Saint Cloud

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing managed IT support services with proactive monitoring, maintenance, cybersecurity, and helpdesk support. Revenue is generated through recurring monthly/annual service contracts tailored to business size and needs.
2. Professional Services: One-time services including IT assessments, technology planning, cloud migration, compliance implementation, and infrastructure upgrades.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

AGC Agency delivers managed IT services to small and medium-sized businesses with 5-100 desktops in Central Minnesota. Its core offering bundles 24/7 proactive network monitoring, helpdesk support, cybersecurity, data backup and recovery, and cloud services into customized subscription packages. A modular suite of complementary services — cloud migration, compliance (HIPAA, PCI DSS, FTC), cybersecurity, surveillance/NVR, network infrastructure, retail POS support, and co-managed IT — extends the core platform for clients needing vertical-specific or advanced capabilities.

Product overview

AGC Agency Inc. is an IT managed services provider (MSP) offering a unified managed IT services platform supplemented by modular add-on services. The core offering is Managed IT Services — a comprehensive package covering 24/7 network monitoring, proactive maintenance, helpdesk support, cybersecurity, data backup and recovery, and cloud solutions. This core is extended by specialized modules including Cloud IT Services (cloud migration, storage, Microsoft 365, Google Workspace), Compliance Services (HIPAA, PCI DSS, FTC Safeguards Rule), Cybersecurity Services (endpoint protection, firewall, MFA, anti-malware), Surveillance & NVR Systems (NVR and camera systems), Technology & Network Infrastructure Services (hardware, routers, switches, firewalls, cabling), Retail & POS Systems IT Support (Clover, Square, Lightspeed, Vend, Shopify POS), and Co-Managed IT Services for businesses with existing internal IT staff. The company also offers a Referral Program as an additional engagement model. Services are delivered locally to Central Minnesota businesses and are tailored to industries including healthcare, manufacturing, retail, legal, accounting, nonprofit, and professional services.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Fully managed IT package providing 24/7 network monitoring, proactive maintenance, cybersecurity, data backup and recovery, cloud services, and responsive helpdesk support for small and medium-sized businesses with 5 to 100 desktops.
• Cloud IT Services Cloud migration, storage, and virtualized environment services including secure cloud backups, Microsoft 365, Google Workspace, and remote access solutions.
• Compliance Services IT compliance services for HIPAA, PCI DSS, and FTC Safeguards Rule, including technical safeguards, encryption, access controls, audit preparation, and policy documentation.
• Cybersecurity Services Multi-layered cybersecurity service including endpoint protection, firewall management, secure backup strategies, phishing protection, multi-factor authentication, and end-user training.
• Surveillance & NVR Systems Network video recorder (NVR) and surveillance camera services including installation, management, 24/7 monitoring, and scalable options for growing businesses.
• Technology & Network Infrastructure Services IT and network infrastructure services spanning hardware, software, routers, switches, firewalls, cabling, and facilities to deliver seamless connectivity and IT solutions.
• Retail & POS Systems IT Support Specialized IT support for retail POS systems including Clover, Square, Lightspeed, Vend, and Shopify POS, covering installation, updates, troubleshooting, hardware, and system integration.
• Co-Managed IT Services IT services delivered alongside a client's internal IT staff, covering monitoring, cybersecurity, strategic planning, and cloud management so the in-house team can focus on day-to-day tasks.

Quantifiable outcome

• Proactive monitoring reduces downtime and prevents issues before they impact business operations
• +1 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Four partnerships are on record, tiered minor.

• IGNITE 2026 Partner BusinessesminorGTM or Marketing Partner · 30 September 202612 local Central Minnesota partner businesses with booths at the IGNITE 2026 event, providing networking and community engagement opportunities.
• Facebook/Meta (Audience Network, Advertising, Social Plugins)minorGTM or Marketing PartnerSocial media advertising and marketing platforms including Facebook advertising, Facebook Audience Network, Facebook social plugins, and Facebook Analytics for targeted advertising and marketing purposes.
• LinkedIn (Advertising, Social Plugins)minorGTM or Marketing PartnerProfessional networking advertising platform for B2B marketing purposes.
• SEMrushminorGTM or Marketing PartnerSEO and marketing analytics platform for digital marketing purposes.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Others

• ConnectWise: Business management, RMM, and cybersecurity software vendor for the MSP ecosystem; adjacent to AGC as a tooling partner rather than a direct service competitor.
• Pax8: Cloud distributor serving MSPs with Microsoft, security, and infrastructure products; ecosystem enabler that AGC would source cloud and security offerings from.
• Kaseya: Provider of IT management and cybersecurity software platforms purpose-built for MSPs; AGC is a potential customer/partner rather than direct competitor, but shapes the MSP ecosystem.

Broad incumbents

• Konica Minolta Business Solutions: Large IT services and document management incumbent offering managed IT, cloud, and cybersecurity to SMBs and enterprises; competes with AGC in the broader managed services category.
• CDW: Major IT solutions and services provider serving SMB through enterprise; while not a pure-play MSP, it competes for SMB IT spend and partners with managed services providers.
• SHI International: Large-scale IT solutions provider and VAR with managed services, cloud, and security offerings; overlaps with AGC in delivering IT support to SMB customers via partnerships or direct contracts.

Direct peers

• NetGain Technologies: Regional managed IT services and cloud provider with a strong SMB focus and recurring managed services revenue model, directly comparable in customer profile and service mix.
• Nexus IT: Managed IT and cybersecurity firm serving small and mid-sized businesses with subscription-based IT support, closely aligned with AGC's SMB-centric managed services approach.
• Dataprise: US-based managed IT services and cybersecurity provider serving SMB and mid-market customers with recurring managed services contracts, closely comparable to AGC's core MSP offering.

Emerging players

• Blackpoint Cyber: Emerging cybersecurity vendor focused on MSP-delivered security services; comparable in addressing the SMB cybersecurity niche that AGC targets with its cybersecurity module.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agc Agency